knowledge management at dfid
DESCRIPTION
Knowledge Management at DFID. Name: Julia Chandler Job Title: Intranet/Website manager Date: 11 September. 1 Palace Street, London SW1E 5HE Abercrombie House, Eaglesham Road, East Kilbride, Glasgow G75 8EA. How have we reached where we are today?. Milestones : - PowerPoint PPT PresentationTRANSCRIPT
Name: Julia ChandlerJob Title: Intranet/Website manager
Date: 11 September
Knowledge Management at DFID
1 Palace Street, London SW1E 5HEAbercrombie House, Eaglesham Road, East Kilbride, Glasgow G75 8EA
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How have we reached where we are today?
• Milestones:• Audit > Doing the Knowledge I (2000)• Development of the Intranet (inSight
launched 2001)• Snapshot study (2002)• Audit of Intranet• Doing the Knowledge II• Appointment of Information Director• Development of the full KM programme• New features – launch of inSight II• Formation of Business Transformation Unit
1 Palace Street, London SW1E 5HEAbercrombie House, Eaglesham Road, East Kilbride, Glasgow G75 8EA
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Intranet
• Initial experiments : 18 months• Audit• Launch of inSight : July 2001• Review : Summer 2002• Further development – launch of inSight II
: May 2003
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inSight : 2001
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inSight 2003
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Knowledge Management Programme
• Diagnostic Work• Investigation into facilities which might
deliver improvements• Knowledge Users Group
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Knowledge Management Programme - activities
• Training programme – making the most of products we already have
• Instant messaging• Collaborative working – both shared
drives and on individual documents• Discussion boards• Communities of Practice – in particular
dGroups
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Knowledge Sharing pages on inSight
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QUEST
• QUEST is DFID’s electronic document and records management programme
• Cabinet office /Modernising Government agenda target of 2004
• Current status – reviewing bids with a view to selection of integrator and product