knowledge management in black and white
DESCRIPTION
This outlines a new idea about knowledge management and what businesses really wantTRANSCRIPT
Knowledge Management
In Black and White
What do businesses want?
They want: rapid conversion of new information into
knowledge that can be used to change
products.
Product
New information
Experience
Wisdom
Knowledge shift
Product change
Knowledge
And it looks like this…
And, ….businesses need tools to help
them rapidly process knowledge to create
better products.
The faster, the better
Do businesses need knowledge managed?
Not really.
WHAT?!
It is now more about Dynamic Knowledge
Processing not knowledge
management or control
Businesses want to manage and control
things; not ideas, innovation, or new
thinking.
By managing things, businesses can make it easier for people to
think.
If you want to make an impact, manage the things, but focus on supporting dynamic
knowledge processing
Which looks like this
Product
New information
Experience
Wisdom
Knowledge shift
Product change
Knowledge
Dynamic Knowledge Processing
For a more detailed explanation and insight into the changing nature of Knowledge Management, visit my blog at http://kevinshea.typepad.com/
Other in my In Black and White series.
• Enterprise2.0: a Simple Explanation in Black and Whitehttp://kevinshea.typepad.com/kevin_shea_process_collab/2008/06/enterprise-20-a.html
• Adoption Models for Enterprise2.0 in Black and White
http://www.slideshare.net/kevinshea/enterprise-20-adoption-models