knowledge services conference - modernghana.com · 2014. 6. 9. · portsmouth business school 10th...

Portsmouth Business School 10th

Annual Research and Knowledge Services Conference

1

10th Annual Research and Knowledge Services Conference 16 June 2014



2

Contents Venue Information ........................................................................................................... 3 Welcome .......................................................................................................................... 4 Agenda ............................................................................................................................. 5 Keynote Speakers ............................................................................................................. 6 Round Table Sessions ....................................................................................................... 7 Neil Rackham Past Prize Winners…………………………………………………………………………….…..9 Full Programme……………………………………………………………………………………………………………10 Abstracts .......................................................................................................................... 12



3

Venue Information

Fire Alarms Fire alarms are located on each floor in Richmond Building and are tested every Tuesday morning. Should the fire alarm ring at any other time, please proceed to the fire exits.

Fire Exits Fire exits are clearly labelled throughout the building.

Fire Assembly Point The fire assembly point is the open area outside the building.

Toilets Ladies’ toilets are available on the ground and 2

nd floors.

Gentlemen’s toilets are available on the ground and 1st

floors. Disabled facilities are available on the ground, 1

st and 2

nd floors.

Ground Floor

LT3

Female, male and disabled

toilets

Female Toilets

Floor 2

0.10

0.11

Lifts

2.06

2.02

2.05

2.01

Lifts

Disabled Toilet



4

Welcome to the 10th Portsmouth Business School Research and Knowledge Services Conference. I would like to extend a special welcome to the attendees joining us from outside the University, from other establishments and from local organisations. I hope you enjoy the day and that we will all benefit from this opportunity to make new connections and share knowledge. Certainly the highpoint for me since I wrote the introduction to last year’s conference booklet has been ensuring our submission to the 2014 Research Excellence Framework (REF) went in on time. The Business and Management submission was, in fact, the largest of all the University submissions, totalling 47 staff. Furthermore, another 11 staff from the School were entered into other thematic submissions from Portsmouth. Research has certainly taken off since the previous UK research assessment exercise in 2008:

The number of doctoral students has grown 80% (to 119) in these six years. The current cohort is drawn from 33 different countries, illustrating just how international our research degree student community is. Moreover, the 2013/4 enrolment figures are the highest ever - at 37 students.

Annual research income has risen 55% over this period and averaged £838,657 p.a. over the REF period. As I was writing these notes I was delighted to discover that Joe Cox had successfully linked with RSACL to win £292,000 from the Technology Strategy Board to develop a new crowdsourcing platform to map landscape change over time. This comes on top of other successful bids to the Leadership Foundation (Zoe Dann), and a KTP with Entec led by Mark Xu and supported by academics from the Centre for Operational Research and Logistics (CORL).

Press coverage of our research has also got off to a good start after Easter. A paper by Alan Collins and Nikolaos Antonakakis linking the Greek suicide rate to the economic crisis in the country has gathered more press coverage than more than 98% of the 2 million other journal articles tracked by Altmetric the research search engine within just 2 weeks of its release!!

We are seeking to build further on these successes and the appointment of seven Research Fellows has been critical to this process. They are already working actively with our current staff to develop exciting new and innovative research projects, with ‘research impact’ forever being uppermost in our minds. We also have a new Faculty research website (www.port.ac.uk/portsmouth-business-school/research) that showcases the breadth and depth of research going on across the Faculty.

In terms of today’s Conference programme, I am delighted to welcome Professor Michael Rowlinson from Queen Mary College who has (I know!) some choice observations to make on Academic Journal rankings as the research keynote address. The KS keynote will be given by Dr. Karen Lane, the Director of the Defence and Human Capability S&T Centre at BAE who will discuss impact and how to achieve effective innovation.

At lunch time, we will be presenting this year’s Neil Rackham prizes, for best papers published in 2013 by academics and early career researcher employed within the Business School and the dissemination prize for the paper/work that has had the greatest external impact since the last Conference.

In the afternoon, we have two round-table discussion sessions: How to Ensure Your CV Demonstrates Impact; and Crowd Funding (more details on each of these are given on page 7). Please come along, as we hope these might generate a number of ideas that could be worked up into major research projects. Please too take the opportunity to network that the Conference offers - such networking can lead to the swapping of ideas and maybe even a paper at next year’s 11

th Annual PBS Conference!

Professor Andy Thorpe Associate Dean (Research), Portsmouth Business School

http://www.port.ac.uk/economics-and-finance/staff/nikolaos-antonakakis.html

http://www.port.ac.uk/portsmouth-business-school/research/

http://www.port.ac.uk/portsmouth-business-school/research



5

Agenda 08:30-08:50 Registration and Refreshments

Atrium, Richmond Building 09:00-09:15 Introduction

Professor Gioia Pescetto, Dean, Portsmouth Business School Professor Tara Dean, Director of Research, University of Portsmouth Lecture Theatre 2

09:15-09:45 Keynote Address

Accounting for Research Quality: Research Audits and the Journal Rankings Debate Professor Michael Rowlinson, Queen Mary College Lecture Theatre 2

09:50-11:20 Streamed Sessions 11:20-11:40 Refreshments

Atrium 11:40-12:10 Keynote Address

Impact: How To Achieve Effective Innovation Dr. Karen Lane, BAE Systems Lecture Theatre 2

12:15-13:15 Streamed Sessions 13:15-14:00 Lunch

Neil Rackham Prize giving ceremony Atrium

14:00-17:00 Roundtable Sessions

The Crowd Funding Phenomenon: Ideas and Directions for Future Research Dr. Joe Cox, Room 2.01

Impact: Improve your Profile with Revenue Generation Nick Capon, Room 2.02

17:00 Close 20:00 10

th Anniversary Special Event

Comedy night at the Eastney Cellars pub, Southsea This is a ticketed event. Please contact [email protected] (92 84 4046) for more details.

mailto:[email protected]



6

Keynote Speakers

Professor Michael Rowlinson Professor of Organisational Studies, Queen Mary College, London Michael’s research interests are in Organisation Theory, Critical Management Studies, as well as Management and Organisational History. He has explored the tensions between Organisation Studies and Business History, and his last major research project, funded by the ESRC under the Evolution of Business Knowledge Programme, explored the relation between documentary corporate history and knowledge management, examining how companies use historical knowledge of the past in the present.

He is co-editing a forthcoming Special Topic Forum of the Academy of Management Review on History and Organization Studies: Toward a Creative Synthesis. The call for papers can be found on the AMR website http://aom.org/STF-2014/#History_and_Organization_Studies:_Toward_a_Creative_Synthesis

He is an editorial board member for Management & Organizational History, the journal he co-founded in 2006, Business History, Organization, and Organization Studies.

Dr. Karen Lane Director of the Human Factors Integration Defence Technology Centre and the Human Factors Group Leader, BAE Systems.

Dr. Karen Lane is the Head of Human Capability within BAE Systems Defence Information Training & Services (DITS) and currently has responsibility for business planning, business development, consultancy services and research programme execution. Karen is a Chartered Psychologist and has spent the past fifteen years providing human factors expertise to a range of clients including the Ministry of Defence, BAE Systems, Lockheed Martin and the National Air Traffic Service.

In May 2012, Karen was appointed Director of the Defence Human Capability Science & Technology Centre (DHCSTC). The DHCSTC addresses the Human Capability research needs of customers and stakeholders from across the Ministry of Defence and other government departments. The Centre operates an open supplier network and currently engages with more than 200 suppliers including prime contractors, small and medium enterprises and academia.

Prior to her current role, Karen was Director of the Human Factors Integration Defence Technology Centre (HFI DTC) - a MOD / Industry research collaboration which benefited from £30m+ of MOD investment with equivalent ‘in-kind’ contribution from industry.

Karen gained her PhD from Cranfield University and holds British Psychological Society certificates of competence in occupational testing. Karen is also a Registered European Ergonomist, Fellow of the Institute of Ergonomics and Human Factors and an Associate Fellow of the British Psychological Society. Karen’s previous roles have included positions as Head of Technology Strategy and Head of Research and Consultancy.

http://aom.org/STF-2014/#History_and_Organization_Studies:_Toward_a_Creative_Synthesis

http://aom.org/STF-2014/#History_and_Organization_Studies:_Toward_a_Creative_Synthesis



7

Round Table Sessions The Crowdfunding phenomenon: Ideas and directions for future research 2-5pm, Room 2.01

Crowdfunding is an emerging phenomenon that promises to revolutionise the way in which a wide variety of projects are funded, be they business start-ups, development of new product innovations, or social ventures. Crowdfunding comes in many forms, from donation and rewards-based models popularised by Kickstarter and Indiegogo to equity-based funding and peer-to-peer lending.

This round table discussion will bring together a number of key individuals with expertise and knowledge from across the crowdfunding spectrum. This includes representation from the UK trade body, as well as a selection of platforms that emphasise very different aspects of crowdfunding, from pure equity-based investment to social enterprise and sustainability. Panellists also include academics who are actively engaged in crowdfunding research, a relatively new research area where significant gaps in knowledge exist and many questions remain to be answered. The round table will also discuss how the University of Portsmouth is becoming involved in this field, introducing the UK’s first Research Fellow in crowdfunding who will be working full-time at Portsmouth Business School. This session will not only explore the radical changes and opportunities crowdfunding presents for business, entrepreneurship and social ventures, but will also explore how crowdfunding has the potential to be transformative for universities, both as a means to generate support and impact for research activity and to link the activities of alumni associations and student enterprise initiatives.

Panelists:

14:00-14:20 Kieran Garvey (UK Crowdfunding Association and Crowdcube) The crowdfunding phenomenon and challenges posed by regulation

14:20-14:40 Florence Wilkinson (SyndicateRoom) Equity-based crowdfunding - bringing business angels and sophisticated investors together with the crowd

14:40-15:00 Paul Young (Crowdmission) The role of crowdfunding in the development of socially valuable and sustainable businesses

15:00-15:20 Coffee and networking

15:20-15:40 Bryan Zhang (UC Berkeley and University of Cambridge) Crowdfunding research and the rise of future finance in the UK

15:40-16:00 Professor Alan Barell (University of Cambridge) Issues and future directions in crowdfunding research



8

Research

excellence(publication)

Scholarship excellence (past student recommendation)

KS(commercial

contracts)

Business Impact

International Profile

(reputation)

How to measure impact?

Social Impact

Professional profile

Impact – Improve your profile with revenue generation 2-5pm, Room 2.02 As an academic community of scholars, we need to show the wider impact of our research to government and others in order to justify funding. Benefits of measuring impact after work has been completed include:

REF, increasing weighting for impact

Personal promotion, new criteria

Future grant applications

Winning further KS contracts But how do we measure impact? What new actions could we take before and after a project or publication to measure the difference we have made? Enablers to encourage this flow to be efficient and effective will be identified from evidence of past success and failure. Come and listen to stories of applied research and KS undertaken during the past year and discuss how we can achieve greater impact from them. Panelists 14:00-15:00 Dr Karen Lane

Listening to our expertise and discussing for which tenders we might apply. Giving a funders view on how best to complete.

For the first step of research excellence leading to KS contracts, a case study of the military sector will be examined, where Dr Karen Lane will outline the process by which the MOD’s external funding in the Human Capability arena (up to £10m) will be awarded in the coming year. We introduce to her our expertise and how best to manage opportunities to achieve Impact.

15:00-16:00 KS Leaders share recent KS contracts from their subject groups.

Process for evaluating impact after completion of contracts?

Current REF case studies, what were actions that led to their success?

Commitment to work with KS to evaluate impact?



9

Neil Rackham Prizes

Neil Rackham is known throughout the world as a speaker, writer and seminal thinker on sales and marketing issues. Three of his books have been on the New York Times best seller list and his works have been translated into over 50 languages. He has been Chairman and CEO of three

international research and consulting firms. Neil Rackham has worked closely with many leading sales forces such as IBM, Xerox, AT&T and Citicorp. He has also worked extensively with senior partners in some of the world’s most successful professional services organizations including McKinsey & Company, where he was for many years a member of the Sales and Channel Management Group.

His recent book Rethinking The Sales Force has received wide acclaim from critics, academics and salespeople. It is required reading at many leading business schools.

2013 Prize Winners

Research on car buyers’ habits won top prize at last year’s Research & Knowledge Services Conference The first study to reveal customers are prepared to wait in order to have a new car which is special has won the prize for the best research paper at Portsmouth Business School’s annual research conference.

Dr Philip Brabazon, senior lecturer in Operations and Systems Management, won the Neil Rackham Best Paper prize for best overall research paper published in 2012. He was awarded £5,000.

His research revealed for the first time that a phenomenon known as the ‘long tail’ which is when a customer is prepared to wait rather than compromise on a new purchase, affects expensive items as much as it does cheaper items like books and CDs.

Dr. Brabazon said: “I was really surprised to win and hadn’t even realised my paper was eligible for the prize. It’s great because you work really hard on research, you dig around and you just get so involved in it. And then to have people read it and say ‘actually, this is really interesting’ is a great feeling.”

Five other researchers were also awarded prizes recognising the high quality of their work. Ashraf Labib, Professor of Operations and Asset Management and Dr Martin Read, head of postgraduate taught programmes, shared the £5,000 dissemination prize with senior law lecturer Dr Maebh Harding and Dr Gianpiero Torrisi, an economist and Dr Matt Garrod, lecturer in law, shared the £5,000 prize for best early career researchers for research published in 2012. . Professor Gioia Pescetto, Dean of Portsmouth Business School, said: “High quality research underpins everything we do – it informs our teaching, which means our students are at the forefront of knowledge when they graduate, and it helps advance knowledge in business, for business.”

LT3 0.10 LT2 0.11 Li

fts

Female, male and disabled

toilets

(Left to right) Dr Gianpiero Torrisi, Professor Gioia Pescetto, Dr Philip Brabazon, student Lynn Lansbury, Professor Ashraf Labib, Dr Maebh Harding, and Dr Matt Garrod at the ninth annual Portsmouth Business School research conference



10

08:30–08:50 Registration & Refreshments, Atrium 09:00-09:15 Introduction, Gioia Pescetto, Dean of Portsmouth Business School & Tara Dean Director of Research, LT2 09:15-09:45 Accounting for Research Quality: Research Audits and the Journal Rankings Debate. Prof.Michael Rowlinson,

Queen Mary College, LT2

LT3 Chair: Dr. Valerie Anderson

RB0.10 Chair: Dr.Andreas Hoecht

RB0.11 Chair: Prof. Shabbar Jaffry

RB2.01 Chair: Prof. John Sedgewick

BERG: Student Motivation and Choice

SPORT Finance

and Banking Business and Marital Failure, and Cheating

Student Motivation and How It Changes During An Undergraduate Degree. Annette Gillies

Match Outcome Prediction and Fixed Betting Odds Arbitrage: Evidence From Forecasting Premier League Football Matches. Adam Cox

Interbank Markets and Aggregate Liquidity Shortages. Dr. Achim Hauck

Learning How To Learn From Failures: The Case of Fukushima Nuclear Disaster. Prof. Ashraf W. Labib

Keep It Clean to Keep Them Keen: How the Servicescape Impacts on Student Choice of University. Emma Winter

Building A Sporting Habit For Life: Participation In Sport By University Students. Dr. Sarah Gilmore

Transmission Channels of Systemic Risk and Contagion in the Banking Sector. Nikos Paltalidis and D r . Renatas Kizys

Shared Parenting: What Exactly Does It Mean? Dr. Annika Newnham

How Can We Encourage More Students To Take Up A Placement Role? A chance to share thoughts and insights from interviews with PBS Undergraduate students. Karen Knibbs, Judith Fletcher-Brown and Karen Middleton

The European Dilemma: Evaluating The Implications of Europa League Participation on English Premier League Clubs. Alan Graham

Path-Dependent Behaviour With Asymmetric Information About Traders’ Types. Dr. Alessia Testa

The ‘Purser's Measure’: Institutionalised Cheating in the Royal Navy, 1700 to 1850. Prof. Russell Craig, Susan Davey-Evans, Tony Hines, Karen McBride

11:20-11:40 Refreshments, Atrium 11:40-12:10 Impact: How To Achieve Effective Innovation. Dr. Karen Lane, BAE Systems, LT2

LT3 Chair: Prof. Paul Trott

RB0.10 Chair: Prof. Lisa Jack

RB0.11 Chair: Prof. Alan Collins

RB2.01 Chair: Prof. Collin Wheeler

Commodity Barriers and Business Support

Impact Oil, Shocks and

Spatial Disparities Design and

the Digital World

Barriers To The Upgrade Cycle In A Commodity Process Industry: Evidence From The UK Packaging Industry. Dr. Chris Simms and Prof. Paul Trott

The Impact Agenda Explained: REF 2014 and Beyond. Dr. Sarah Gilmore

Is There A Global Link Between Spatial Disparities and Devolution? A Portuguese Contribution To The Debate. Dr. Gianpiero Torrisi, Prof. Mario Vale, University of Lisbon, Portugal & Prof. Andy Pike, Newcastle University

The Role of Design Thinking in Resolving Conflicting Systems Requirements. Dr. Brad McKenna

The Solent Growth Hub: An Initial Report. David Smith

Impact In Research Grant Applications. Dr. Colin Waring

Economic Policy and Disaggregated Oil Price Shocks: A Dynamic Spillovers Approach. Dr. Ioannis Chatziantoniou, Dr. Nikolaos Antonakakis and Prof. George Filis, University of Bournemouth

Zen and the Art of Ethical Research: Being “Good” in the Digital World. Dr. Lillian Clark

13:15-14:00 Lunch and Prize Giving, Atrium 14:00-17:00 Round Table Session 1: “The crowdfunding phenomenon: Ideas and directions for future research.” Dr. Joe Cox, RB2.01 Round Table Session 2: “Impact: Improve your profile with revenue generation.” Nick Capon. RB2.02 17:00 Close of conference 20:00 10

th Anniversary Special Event: Comedy night with George Egg, Eastney Cellars, Southsea

This is a ticketed event, please contact [email protected] (023 9284 4046) for more details.

9:50

10:20

10:50

12:15

12:45

mailto:[email protected]

Portsmouth Business School 10th Annual Research and Knowledge Services Conference

11

Atrium 08:30–08: & Refreshmnx,cmvn,xent

Lecture Theatre 2ean Director of Research

RB2.02 Chair: Dr. Steve Williams

RB2.05 Chair: Prof. Salvatore Greco

RB2.06 Chair: Dr. Judy Rich

Workers and Wellbeing

Modelling and Simulation

Peace, War and Conflict

Temporary v Permanent Agency Workers: What Is The Role Of Perceived Employability on Their Employment Relationships? Dr. Rita Fontinha & Dr. Nele De Cuyper, Ku Leuven, Belgium

Quota Setting and Enforcement Choice in a Shared Fishery. Dr. Aaron Hatcher and Dr. Linda Nostbakken, SNF, Bergen, Norway

Self-Containment: Achieving Peace in Anarchic Settings. Dr. Petros Sekeris and Antonis Adam, University of Ioannina, Greece

The Potential Value Of Partisan Research? A Trade Union and Worker Focussed View Of Health and Safety In ‘Low Risk’ UK Call Centres. Dr. Iona Byford & Prof. Charlotte Rayner

Intelligent Initalisation of Simulation Models. Dr. Philip Brabazon and Dr. Sajid Siraj.

A Year of Drone Wars: From Research To Public Engagement. Dr. Peter Lee, PBS, RAF College Cranwell.

Family Influence On Career Choice: UAE National Women and Factors Affecting Decisions To Enter Technology. Dr. Liza Howe-Walsh and Dr. Sarah Turnbull

A Multi-Criteria Approach to Select The Most Appropriate Surveying Method. Dr. Sajid Siraj, Dr. Michail Bitzios and Dr. Salem Chakhar

The Commonwealth and the Oath of Allegiance Crisis: A Study in Inter-War Commonwealth Relations. Dr. Donal Coffey

RB2.02 Chair Prof. Russell Craig

RB2.05 Chair: Prof. Nikos Bozonielos

RB2.06 Chair: Barry Hough

Stakeholders and

Social Workers

Leadership and

Burnout

Social Capital and Systematic Literature Reviews

Industrial Stakeholder Influences In Work-Based Master’s Dissertations.

Dr. Barbara Savage and Dr. Deborah M Reed

80 Years On and the ‘Great Men’ Are Still With Us.

Alex Tymon and Margaret MacKay

Social Capital in Consumer-Initiated Online Brand Communities: the Impact on Consumer Brand Knowledge.

Dr. Stacey Li and Dr. Pratik Modi

Can ‘Unlearning’ Help Social Workers Manage Better? Dr. Cheryl Brook

Jumping Into The Abyss: an Exploration of the Concept of Organisational Burnout.

Gary Rees

Systematic Literature Reviews – Academic Rigour or Spurious Accuracy?

Dr. Beth Rogers and Javier Marcos/Dr. Pratik Modi


12

Abstracts

Morning, 16 June 2014

Lecture Theatre 3 BERG: Student Motivation and Choice

Chair: Dr Valerie Anderson

09.50–10.20 Student Motivation and How It Changes During an Undergraduate Degree Annette Gillies, Accounting and Financial Management

The UK is recovering from a deep financial recession. These conditions have produced a highly competitive graduate market place where only those coming out of university with the best degree classifications are likely to be successful in securing graduate level employment. This heightens the need for students to work effectively throughout their three year degree and intuitively, a motivated student will perform better at their studies.

There is a deficiency of literature that addresses these issues, Jacobs and Newstead (2000) observed that ‘Surprising little is known about what motivates university students (and) what changes take place during the course of their studies’.

This research study is an examination of the factors that motivate undergraduate students and how their motivation changes during their degree course. The study is underpinned by the body of literature in this area. The research explores what influences a student to commence a course of study in accounting and finance in the first place and what changes to their levels of motivation take place during the three years of their undergraduate studies. A subsidiary aim is to examine differences in motivation as a result of age and gender. Students responses will be collected through an online questionnaire that will also capture biographical data such as age, gender, year of study, entry qualifications and career aspirations. The participants will be recruited from the cohort of undergraduate Accounting and Finance students at the University of Portsmouth. It is predicted that this will be approximately 600 students. It is anticipated that that this study will be replicated in another institution to overcome the limitations of a single site survey. Understanding what motivates students will assist educators in shaping their teaching practice, inform academic policy and support the aim to achieve excellence in business education.

10.20–10.50 Keep it Clean to Keep Them Keen: How the Servicescape Impacts on Student Choice of University Emma Winter, Marketing and Sales

Purpose – In recent years there has been increased discussion of the subjective, emotional and sociological factors influencing student decision making regarding choice of university, however there is a dearth of information to explore what constitutes these subjective feelings and environments. This study aims to use the conceptual model of the servicescape to provide an insight into the emotional factors driving student choice. Methodology - The need to understand the significance of the university servicescape on student decision making was key and therefore in-depth interviews were undertaken with 25 prospective students to discuss their experiences at university open days they had attended. Findings – Content and thematic analysis revealed that first impressions really do count. Students are deterred by dirty or uninspiring physical environments and excited by passionate and enthusiastic staff and students. Research implications - This study was exploratory in nature and respondents were applicants for business related courses. Further validation of the findings could be achieved through seeking respondents across different faculties or by devising a measurement instrument to test the findings across a wider sample.


13

Practical implications – Managers responsible for university open days can benefit by understanding what makes a physical and social environment appealing to prospective students and take action accordingly. Originality – Not only does this paper contribute by seeking to explore the subjective feelings behind choice of university, it also explores the conceptual framework of the holistic servicescape rather than individual components which have featured in previous studies.

10.50–11.20 How Can We Encourage More Students To Take Up A Placement Role? A chance to share thoughts and insights from interviews with PBS Undergraduate students Karen Knibbs, Judith Fletcher-Brown and Karen Middleton, Marketing and Sales

If “HEI’s have a role in the development of graduate employability other than CV and Interview training” (Dept of Business Innovation & skills Graduate Recruitment 2012) and an employability focus “benefits [students], the workforce, the community and the economy’ (Yorke, 2004), yet employers, particularly smaller firms, state “47% of all graduates didn’t have the right skills" (CBI 2010), then why do we work so hard to promote placement roles to students but only approx. 30% of our undergraduate students take up the challenge?

There is no golden bullet, however we contend that real life problem solving situations (e.g. live client briefs - LCBs), enable students to develop ‘agile’ employment skills, enabling “ready for work employees.” (Marks & Huzzard, 2010) – proposed as “employAGILITY”. Through LCB learning experiences, graduates can highlight their added value to potential employers and evidence their ability to work autonomously; a key concern for SMEs. (Holden et al., 2005.) SMEs cite lack of awareness of the value of graduates to their workforce and resource constraints for recruitment (BIS, 2012, p.4), this could necessitate improved dialogue between universities and SMEs, arguably via adoption of live client projects.

During the session, three members of the Marketing and Sales subject group will present their recent primary findings from research with current students, employers and educators of UK HE business courses. Attendees will discover useful insights, be encouraged to take part in active discussion, and share ideas for addressing this issue, from multi-stakeholder perspectives.


Room 0.10 Sport

Chair: Dr. Andreas Hoecht

09.50–10.20 Match Outcome Prediction and Fixed Betting Odds Arbitrage: Evidence from Forecasting Premier League Football Matches Adam Cox, Economics and Finance

In a highly competitive relative performance industry, Premier League football clubs make minor changes to seek marginal gains over the competing teams. Amongst a growing concern regarding overspending on playing talent, clubs may focus on other factors to enhance on pitch performance. This research analyses the importance of team level factors on predicting the outcome of a Premier League football match. English Premier League results from 2009-2011 are used to measure the impact of team characteristics on the outcomes of a football match. Factors include the team form, league standings, and participation in other competitions. Results show that factors contribute to team performance in varying ways for teams within separate sub-groups within the Premier League. The significance of a match in terms of European qualification or relegation and FA Cup involvement appear to have a much larger impact on teams further down the league than those at the top. The impacts of playing in European competition prior to a league fixture on performance are negligible. Similarly, the opponent being a rival has no bearing on the likelihood of a home victory.


14

10.20–10.50 Building a Sporting Habit For Life: Participation in Sport by University Students Dr. Sarah Gilmore, Organisation Studies and Human Resource Management

This paper concerns the findings of an on-going study at a UK university into the perceived value of student engagement in sports and stakeholder rationales for financial investment in it. A number of reasons exist as to why universities continue to invest in sport. These typically include: tradition; the need to attract students in an increasingly competitive market; and to support the growing market for sport-related study. In recent years central government funding has boosted these investments in an attempt to increase participation in sport and to create a sporting habit for life. However, we argue that the rationales for students’ involvement in sport at university and the espoused benefits from sporting activity are frequently based upon a lack of empirical evidence. This suggests that key assumptions underpinning investment decisions require rigorous and sustained investigation, via engagement with students and those who promulgate some of the connections between sports and their outcomes. What are the benefits and who benefits from student engagement in sports? A mixed method approach was taken using qualitative data from semi-structured interviews and focus groups. These responses provided questions for quantitative data collection via two surveys: current students and alumni. Whilst this particular case study will provide some necessary evidence as to the outcomes of student participation in sport, further research will be required in order to attain detailed rationales. We seek interested critique and advice at this juncture to assist in taking this project forward.

10.50–11.20 The European Dilemma: Evaluating the Implications of Europa League Participation on English Premier League Clubs Alan Graham, Accounting and Financial Management

For the English Premier League clubs that qualify for the Europa League, participation in this competition generates a series of tensions. Qualifying for the Europa League can be a highpoint in terms of a club’s achievements, signalling their ambitions to be a force within European football and so potentially attract higher quality players and managers, whilst offering another revenue stream to boost commercial income. Football’s European governing body, UEFA, which oversees the Europa League, has provided more generous financial rewards for those clubs competing in it, but with qualification comes additional pressures on playing squads for clubs who are often less able to deal with the performative demands of an extra competition as they generally possess fewer financial resources compared to those teams that regularly gain Champions League qualification. This paper evaluates these conflicting tensions. The study takes a detailed quantitative analysis of the associated costs and benefits for four Premier League clubs that have repeatedly participated in the Europa League over eight seasons. The analysis demonstrates a positive financial benefit for participation in the Europa League, but this is only significant if the club progresses to the later stages of the competition and has a robust playing squad. In addition, participation may have further, less tangible, or knock-on benefits. This research fills a gap in a lack of analysis based on reliable empirical data as to the impact of participation in this competition on clubs.


15


Room 0.11 Finance and Banking

Chair: Professor Shabbar Jaffry

09.50–10.20 Interbank Markets and Aggregate Liquidity Shortages Dr. Achim Hauck, Economics and Finance

This paper explores a novel motivation for interbank trades. On interbank markets, the lending and borrowing of central bank money and other liquid assets takes place on a short-term basis. The traditional view is that such trades happen between banks with excess liquidity and banks with liquidity shortages. This type of heterogeneity can be either of temporary nature (i.e. due to idiosyncratic liquidity risks), or more permanent (i.e. due to structural differences in the banks’ business models). Following a banking crisis, however, the banking sector as a whole faces a persistent and significant aggregate liquidity shortage for there are only few, if any, banks with excess liquidity while many banks suffer from liquidity constraints. We will argue that even when all banks suffer from liquidity shortages, interbank markets can play an important, yet different role in mitigating liquidity problems. Since Diamond (1984), it is known that increased asset diversification can relax financial constraints on banks. We adopt this reasoning and argue that holding interbank claims can ease the liquidity problems for banks when it lowers their overall portfolio risk. Banks, for which such diversification is sufficiently beneficial, are then willing to supply liquidity on interbank markets, even if interbank rates do not cover refinancing cost. As a result, the liquidity problems of other banks, for which diversification itself is not very beneficial, are mitigated too.

10.20–10.50 Tranmission Channels of Systemic Risk and Contagion in the Banking Sector Nikos Paltalidis and Dr. Renatas Kizys, Economics and Finance

The aim of this study is to analyse how contagion propagates within the Eurozone, the U.K. and the U.S. economic systems via applying and extending a new technique of financial network analysis. In particular, we construct and connect financial networks for individual countries in three dimensions and then perform shock simulations in order to identify: i) cross-border linkages between the national banking systems; ii) the cross border interbank market; and iii) the cross border direct exposures of banks to the rest of the financial (non-banking) sectors. We identify: i) transmission channels through which seemingly small losses become systemic and threaten banking stability; ii) sources of systemic risk that trigger and increase the frequency and severity of crises in the future; and iii) how the financial system performs under distressed situations.

10.50-11.20 Path-Dependent Behaviour with Asymmetric Information About Traders’ Types Dr. Alessia Testa, Economics and Finance

I define path-dependency as the generic phenomenon according to which agents take an action regardless of their private information. Path-dependency can be of two types contingent on whether agents act with the crowd (herding) or against the crowd (contrarianism). I consider a market-maker market where traders can in some cases observe whether their predecessors were informed, although they cannot observe their private information, while in other cases they are left with the uncertainty that their predecessors acted purely for liquidity motives. In this setting, I recover herding and contrarianism and I find that better-informed markets (i.e. where informed traders receive high precision signals) can generate path-dependent behavior more easily than poorly informed ones. Moreover, I illustrate how a market dominated by herding features a price that is more informative of the asset value than the price of a market where traders always follow their signal. I also discuss how contrarianism has the exact opposite effect by decreasing price informativeness.


16


Room 2.01 Business and Marital Failure, and Cheating

Chair: Professor John Sedgewick

09.50–10.20 Learning How to Learn from Failures: The Case of Fukushima Nuclear Disaster

Professor Ashraf Labib, Operations and Systems Management

In this work, it is argued that learning from failures and safety competence should be an important part of the curriculum of Engineering and Management students. The case of Fukushima will be used to illustrate how to learn about learning from failures using multi-models inspired by reliability and risk analysis in order to investigate disasters. This type of analysis can offer richness to our understanding of the root causes and provide insight into policy making and support decisions for resource allocations for prevention of such disasters.

The analysis is based on a workshop related to learning from failures where students and practitioners were first given a brief about the related theory of reliability analysis and decision science, followed by introduction of the analytical techniques that can be used (such as FTA, RBD and AHP). They were then given a brief in the form of a narrative of the accident from investigation reports, and they were then divided into small groups with the task to perform an analysis of the disaster followed by presentation of recommendations in the form of a written report and an oral presentation. Finally, a set of generic lessons and recommendations are provided in order to prevent future system failure.

10.20–10.50 Shared Parenting: What Exactly Does It Mean? Dr. Annika Newnham, School of Law

The topic of shared parenting after divorce or separation has moved up the political agenda. The statutory framework is contained in The Children Act 1989, a carefully crafted piece of legislation which encouraged continued joint parenting across the new binuclear family. Expectations about the involvement of separated fathers have changed markedly in the subsequent decades. The courts’ understanding of, and use of, the relevant orders has also changed; still with the objective of encouraging shared parenting. Nevertheless, dissatisfaction with the family justice system has persisted. Reform is now underway to replace the now emotive and contested terms of Residence and Contact with the Child Arrangements Order and introduce a highly controversial presumption in favour of contact with both parents. That clause was initially titled “Shared Parenting”, but after debate the Government accepted that this should be changed to “Parental Involvement”.

This paper examines the lack of clarity in relation to the terminology. It considers several alternative definitions of Shared Parenting. It explores what these may tell us about the motivations of those who advocate reform, and the underpinning constructions of parenting. It also argues that a better understanding of what is involved in good co-parenting would lead to more realistic expectations of when law can be used to changes parents’ choices in a way that benefits children.

10.50–11.20 The ‘Purser’s Measure:’ Institutionalised Cheating in the Royal Navy, 1700-1850 Professor Russell Craig, Susan Davey-Evans, Dr. Tony Hines and Karen McBride, Accounting and Financial Management

This paper draws on archival resources and articles in major maritime history journals to explore the role of the purser on Royal Navy ships, 1700 to 1850. Our interest is spurred by conjecture that Royal Navy pursers were pioneers of some accounting, control and accountability practices that have been embraced more generally in broader society, and are in still common use now.


17

In particular, we focus on the ‘Purser’s (short) measure.’ We argue that this was, in essence, a form of institutionalised cheating. We explain why the Purser’s measure was introduced, why it was condoned, and highlight some rich examples of its abuse. We do more that titillate curiosity. Rather, we provide important insights to matters of economic incentive, inventory control, auditing and accountability. We draw attention to how the ‘Purser’s measure’ can be implicated (with considerable pedagogic value) in a nascent form of standard costing: that is, as an institutionalised (if implicit) ‘favourable materials usage variance.’ We outline several promising lines for further enquiry.


Room 2.02 Workers and Wellbeing Chair: Dr. Steve Williams

09.50–10.20 Temporary v Permanent Agency Workers: What is the Role of Perceived Employability on Their Employment Relationships? Dr. Rita Fontinha, Organisation Studies and Human Resource Management and Nele De Cuyper, Ku Leuven, Beligium

In the current research we compare two types of agency workers: Temporary and Permanent Agency Workers. We draw our rationale on the idea that permanent agency workers have a contract that objectively brings them more inducements and job security compared to temporary agency workers. Relying on social exchange and reciprocity, we anticipate that when employees perceive that their psychological contracts are being fulfilled, they will demonstrate higher levels of engagement at work. Furthermore, we investigate whether perceived internal and external employability mediate the positive relationships between psychological contract fulfilment by the client organisation and three forms of agency workers’ engagement: dedication, vigour, and absorption. We anticipate that the mediating roles of internal and external employability will be stronger for temporary (vs. permanent) agency workers, due to their more insecure contract type.

Data retrieved from call centre workers were analysed with SEM. We tested the predicted mediation model across a moderator: contract type. For temporary agency workers, results demonstrated significant mediations by perceived internal but not external employability. For permanent agency workers, the paths between both forms of perceived employability and engagement were not significant. Our results confirm most of the expected differences between temporary and permanent agency workers. One may conclude that perceived internal employability (i.e. the anticipation of a stepping stone into a permanent contract) is crucial for the engagement temporary agency workers. For permanent agency workers, employability perceptions do not positively impact engagement, meaning that other factors such as type of tasks and career objectives might be involved.

10.20–10.50 The Potential Value of Partisan Research? A Trade Union and Worker Focussed View of Health and Safety in ‘Low Risk’ UK Call Centres Dr. Iona Byford and Professor Charlotte Rayner, Organisation Studies and Human Resource Management

Amongst industrial relations academics there is a current debate about the merits or otherwise of partisanship in their research. Partisanship is not always acknowledged but is clearly visible in the work of those who adopt a critical analysis of the employment relationship. Debates centre on the outcomes of knowledge generated through objectivity and the idea of being ‘value neutral’ and whether that is desirable or whether knowledge


18

generated through partisanship that is both transformative and emancipatory is more socially useful and politically progressive.

In this research the contribution made by union funded researchers with a worker focussed agenda produced evidence based knowledge that can be used to improve workplace health and safety practice alongside counteracting government arguments for deregulation.

Within the UK coalition government context of austerity and deregulation, this paper focuses on the contribution to both academic debates and health and safety practice of partisan research. The paper presents the results of collaborative trade union and academic work whose main purpose was to provide evidence of good health and safety practice; a subsidiary aim was to provide negotiators with research based evidence to use during bargaining processes. Results showed that unionised call centres are not ‘low risk’ environments for employees, particularly with regard to their health, as suggested by the government.

The paper seeks to discuss the impact of partisanship in research as a rarely-acknowledged component of design. Specifically we seek to explore and discuss the effect of partisanship in this study.

10.50–11.20 Family Influence on Career Choice: UAE National Women and Factors Affecting Decisions to Enter Technology Dr. Liza Howe-Walsh and Dr. Sarah Turnbull, Organisation Studies and Human Resource Management

Career choices are influenced by a wide range of factors. The influences on women’s career decisions in the West are well documented; however we know less about what factors influence the career choices of women in the Middle East, and UAE National women in particular. A better understanding of why women enter professions such as Technology is especially important when we consider the global shortage of talent in Science. Technology, Engineering and Maths (STEM) areas, and the problems associated with the ‘leaky pipeline’ in these disciplines. This study explores the factors that influence career choices for UAE National women and examines their reasons for entering into Technology. Using in-depth interviews with National women in the UAE we explore why they chose careers in Technology and the main influencers on that decision. The findings reveal the key role played by both immediate and extended family members on career choices. In particular the data highlights the dominant influence of male members of the family. The paper has implications both for our understanding of why women enter STEM fields and furthers our knowledge of the influences on Middle East women’s career choices more widely. This has important implications for HR policies and National Development programmes.


Room 2.05 Modelling and Simulation

Chair: Professor Salvatore Greco 09.50–10.20 Quota Setting and Enforcement Choice in a Shared Fishery Dr. Aaron Hatcher, Centre for the Economics and Management of Aquatic Resources and Linda Nostbakken, SNF, Bergen

We model the exploitation of an international fishery which is managed using national quotas determined as agreed shares of an annual total allowable catch (TAC). Given its annual quota, each country employs enforcement effort in order to maximise national social benefits while securing an acceptable degree of quota


19

compliance by its fishing fleet. We examine the determination of the TAC which maximises the present value of the fishery, given the agreed quota shares and each country's harvest and enforcement best-response functions. Inefficiency may derive not only from non-optimal TAC shares but also from the countries' implicit preferences for compliance.

10.20–10.50 Intelligent Initalisation of Simulation Models Dr. Philip Brabazon and Dr. Sajid Siraj, Operations and Systems Management

Discrete event simulation models are used to investigate and analyse behaviour of complex systems, such as logistics systems, many of which can be characterised as networks of queues. Often there is a need to observe steady-state conditions of the model, but ensuring a model is in steady-state is problematic. There are several approaches to reaching steady-state, most of which require the model to be run for a (long) period. This is time consuming and incorrect identification of steady-state results in bias in observations.

Reduction and even avoidance of the warm-up (also known as the initial transient) is known to be possible using intelligent initialization but has not been actively researched for some time. Using ideas from complexity science a new method for identifying initializing conditions is developed. Many short bursts of simulation, called slithers, are used to construct the dynamic function of a system. Importantly, the function reveals the point attractor of the dynamic system to which it will evolve and the conditions at the attractor define the initializing conditions for future simulation runs. The approach will be demonstrated and the benefits of the approach to simulation practitioners, including researchers applying the emerging methodology of simheuristics, will be explained.

10.50–11.20 A Multi-Criteria Approach to Select the Most Appropriate Surveying Method. Dr. Sajid Siraj and Dr. Salem Chakhar, Operations and Systems Management and Michail Bitzios, Accounting and Financial Management

In descriptive research, a number of techniques are used to conduct surveys where data are required through sampling, as census is practically impossible to be conducted in most cases. Choosing the most appropriate surveying method is a critical decision that generally depends on several criteria, for example, available budget, time constraints, geographic limitations, and feasibility, to name a few. In this paper, we propose to formulate this as a multi-criteria decision analysis problem, wherein researcher (the decision maker in this situation) has to consider several attributes/criteria in order to compare the available options (i.e. a set of surveying methods). An interactive tool has been proposed that has an ability to combine both personal preferences (intuitions) and the available information (knowledge-base) to assist researchers in choosing the most appropriate surveying method(s). The tool can benefit researchers in two ways: 1) to carefully choose the most appropriate surveying method and 2) to justify their selection in a structured manner whilst drafting their research reports/articles.


20


Room 2.06 Peace, War and Conflict

Chair: Dr. Judy Rich

09.50–10.20 Self-Containment: Achieving Peace in Anarchic Settings Dr. Petros Sekeris, Economics and Finance and Antonis Adam, University of Ioannina

In anarchic settings, potential rivals can be dragged into an arms race that degenerates in an open war out of mutual suspicion. We propose a novel commitment device for contestants to avoid both arming and fighting. We allow the players to decentralize the two core decisions that determine whether peace or war ensues. While in centralized countries the decision makers are unable to credibly communicate to their foe their willingness not to arm and not to attack, where the two decisions are dissociated there exists scope for not arming with certainty, and hence overcoming the commitment problem that makes war otherwise inevitable. Using data on the 1975-2001 period, we provide evidence that in countries where the head of the state or the defense minister are military officers, the likelihood of observing an international conflict is higher.

10.20–10.50 A Year of Drone Wars: From Research to Public Engagement Peter Lee, Portsmouth Business School and RAF Cranwell

One of the most controversial aspects of America’s War on Terror was the advent of the MQ-1 Predator and, later, the MQ-9 Reaper. Variously referred to as drones, unmanned aerial vehicle (UAV), remotely piloted aircraft (RPA), remotely piloted air systems (RPAS). In March 2007 the Royal Air Force formed No 39 Squadron at Creech Air Force Base in Nevada to operate the Reaper over the skies of Afghanistan as part of the NATO force. This new technology has prompted a series of questions and challenges from advocates and opponents alike. From contested nomenclature – drone/UAV/RPAS – to the implications for human right on and around the battlefield and the philosophical underpinning of just war theory, there has been a marked impact on how the ethical status of combatants and their actions can be assessed. This paper will explore the challenges that have arisen in a year of drone wars: from research ethics to publication; from teaching to public engagement. Recounting experiences at the MOD research ethics committee, Creech Air Force Base in Nevada and RAF Waddington in Lincolnshire where the two RAF Reaper Squadrons are based, Parliament, and media opportunities, the paper highlights the contradictions and potential implications that arise when making ethical judgements in the domain of war in the twenty-first century.

10.50–11.20 The Commonwealth and The Oath of Allegiance Crisis: A Study in Inter-War Commonwealth Relations Dr. Donal Coffey, School of Law

Recent historical treatment of Anglo-Irish relations in the 1930s has overlooked the complex nature of the legal disagreements between the two countries during that period. This talk provides an account of some of the fundamental points of legal disagreement between the countries. It explains how differences of opinion as to the structure of intra-Commonwealth constitutional relations led to conflict between the British Government and that of the Irish Free State, with particular reference to the Oath of Allegiance crisis. It considers how other Commonwealth countries saw these points of conflict. It concludes with a re-appraisal of the role of Lord Hailsham and de Valera in Anglo-Irish relations, as examples of differing attitudes towards the Commonwealth relationship.


21

Afternoon, 16 June 2014

Lecture Theatre 3 Commodity Barriers and Business Support

Chair: Professor Paul Trott

12.15–12.45 Barriers to the Upgrade Cycle in a Commodity Process Industry: Evidence from the UK packaging industry Dr. Chris Simms and Professor Paul Trott, Strategy Enterprise and Innovation

Attempting to move away from commodity based products into higher value added ones remains one of the key challenges for R&D Managers. This challenge is sometimes referred to as the ‘commodity battle’ or ‘commodity trap’. This paper explores these challenges with evidence from a case study with a UK packaging manufacturer. The paper contributes to Lager (2000) and Lager & Blanco’s (2010) model of the product degradation-upgrade cycle. The paper presents the findings of a longitudinal three-year research project with one of the largest packaging manufacturers in Europe. Five barriers facing R&D are identified when attempting to move away from commodity products, these relate to: the cost implications of change, the emergence of powerful buyers, the supply chain position, insufficient packaging champions, and the lack of packaging champions.

12.45–1.15 The Solent Growth Hub: An Initial Report David Smith, Portsmouth Business School

This presentation will examine the Solent Growth Hub Project to provide support and funds for SME growth and employment projects.

First we will describe the background to the Growth Hub project and the partners involved, along with the aims/objectives, and the eligibility criteria for businesses.

The three main elements of the project will then be considered; the Hub itself providing signposting and initial guidance about support options; the Enterprise Vouchers (up to £20,000); and the larger Investment Support funding.

With project launch planned for April 2014, approximately 2 months of operations will have been completed, and some initial results in terms of response form the business community, will be available for presentation.

The Enterprise Vouchers element of the project is the responsibility of Portsmouth Business School and this will be the main focus of the second part of the presentation. The initial implementation will be examined in 2 specific ways:

Initial results of the types of businesses applying for support and typical projects being proposed. The challenges of managing this element and how these are being addressed.

We will conclude by briefly exploring the potential benefits to both businesses and the Business School of engaging with this project and the regional regeneration agenda in general.


22


Room 0.10 Impact

Chair: Professor Lisa Jack

12.15–12.45 The Impact Agenda Explained: REF 2014 and Beyond Dr. Sarah Gilmore, Organisation Studies and Human Resource Management

The phrases 'research impact' and 'Impact Agenda' are increasingly being referenced within academia, but what do they mean? And more importantly, what do they signify for academic work and careers? Within the recent REF 2014 exercise only a small number of academics in each Unit of Assessment were involved in this element of the submission. This leaves a research population in PBS and elsewhere who have varying levels of knowledge on this important issue - and might lack the time/motivating in getting up to speed. This 30 min session will give an overview as to what impact is about; what the UoP is doing and, more specifically, the plans for impact within PBS.

12.45–1.15 Impact in Research Grant Applications Dr. Colin Waring, Research and Innovation Services

Impact is firmly on the agenda of the major research funders. The UK research councils in particular take impact seriously enough that they have three sections related to impact in their online submission process: Academic Beneficiaries, Impact Summary, and Pathways to Impact. They also expect to see impact flow through the whole research proposal. Detailed and innovative Impact sections can be the decider on whether excellent research proposals lie above or below the funding cut-off lines at RCUK panel meetings. This 30 min session will give an overview as to what the RCUK mean by impact and tips on how to improve impact-related

sections in applications to research funders.

Afternoon, 16 June 2014 Room 0.11 Oil, Shocks and Spatial Disparities Chair: Professor Alan Collins

12.15–12.45 Is There A Global Link Between Spatial Disparities and Devolution? A Portuguese Contribution to the Debate Dr. Gianpiero Torrisi Economics and Finance, Mario Vale, University of Lisbon and Andy Pike, Newcastle University

Very recent research contributions stressed that the effects of devolution on spatial disparities are case-specific, somewhat spurious and, uneven both in time and space. This uncertainty about the existence of a ‘devolution dividend’ is further addressed in this study with respect to the Portuguese experience. The Portuguese case is a peculiar one since devolutionary experience is very limited in mainland, being Azores and

Madeira two exceptional cases in the country. Devolutionary experience is also partial since the country does not have formal administrative regions, being local municipalities the recipient of devolved measures. While it is limited, it is worth studying for two main reasons. First, because it is an additional case of a comparative


23

small economy at European scale and add to previous studies on larger countries. Second, Portugal represents a form of decentralisation marked by localism – i.e. centre-local relations – rather than a sub-national regionalism – i.e. centre-region relations. Adopting an institutionalist and quantitative approach this paper adds to these recent studies implementing a VAR model. Three main aspects are considered: fiscal devolution, regional disparities and economic growth. The analysis corroborates the argument that economic performance does play a pivotal role in shaping the evolution of both regional disparities and (the measure of) fiscal devolution in the long-run.

12.45–13.15 Economic Policy and Disaggregated Oil Price Shocks: A Dynamic Spillovers Approach Dr. Ioannis Chatziantoniou and Dr. Nikolaos Antonakakis, Economics and Finance and George Filis, University of Bournemouth

Utilising a sample of both net oil-importing and net oil-exporting countries, this study investigates the dynamic interaction between changes in oil price shocks and changes in the level of Economic Policy Uncertainty (EPU). To this end, appropriate measures are selected while the novel Diebold and Yilmaz (2009, 2012) dynamic spillover index approach is employed. In addition, oil price shocks are disaggregated by virtue of their origin. The period of study extends from January 1997 to June 2013. Findings suggest that EPU responds negatively to positive aggregate demand oil price shocks while all types of oil price shocks respond negatively to higher levels of EPU. We also provide evidence that during the Great Recession total spillovers increase considerably. Furthermore, total spillovers exhibit a multitude of different patterns and magnitudes justifying the dynamic approach of the study. The dynamic approach of the study is also justified by the fact that when we consider net spillovers we find that any of these variables may assume either a net transmitting or a net receiving role. Finally, the disaggregation of oil price shocks appears to also be important as spillovers occur mainly between EPU and aggregate demand oil price shocks.


Room 2.01 Design and the Digital World

Chair: Professor Colin Wheeler

12.15–12.45 The Role of Design Thinking in Resolving Conflicting Systems Requirements Dr. Brad McKenna, Operations and Systems Management

In developing information systems (IS), it is quite common that different stakeholders request different requirements of the system that is to be delivered. This type of requirements is particularly challenging, because these are not simply different but conflicting. Such conflicting requirements cannot be satisfied simultaneously; consequently some stakeholders must be unsatisfied with the final system. Given that one of the primary goals of the systems development is to deliver a system that meets the requirements of stakeholders, conflicting systems requirements remain as a key challenge in IS development. While there are a few tools that may be useful for resolving conflicting requirements, missing from the literature is theoretical reasoning for addressing conflicting systems requirements, especially how characteristics of an IS design team influence the resolution of conflicting requirements. We suggest that design thinking holds promise as a reasoning tool for resolving conflicting requirements. Design thinking centers explorative design as a means of organizational and process problem solving, particularly in the face of wicked problems (i.e., problems that are difficult to solve due to contradictory and complex inter-dependencies). Design thinking is relevant to the resolution of conflicting requirements, as it has been found to be useful for integrating and balancing multiple perspectives and managing messy and contradictory processes. However, our understanding regarding the


24

role of design thinking in resolving systems requirements is very limited. Therefore, this research aims to investigate the role of design thinking in IS design activities, particularly with respect to conflicting requirements. Further, this research aims to explore characteristics of IS design teams that influence design thinking in IS design activities.

12.45–13.15 Zen and the Art of Ethical Research: Being “Good” in the Digital World Dr. Lillian Clark, Marketing and Sales

Like everything else in its path, the advent of interactive digital technologies has transformed research, both for marketing academics and practitioners. Not only have tools such as online surveys, email interviews and online focus groups provided wider access to participants and quicker results, but entirely new areas of research have sprung up. Topics such as online consumer behaviour, engagement with social media, and responses to smartphone advertising have become areas of profound interest to the marketing academic and practitioner alike. However, digital technologies have also brought new challenges to doing research in an ethical manner. Questions of privacy and confidentiality, reliability of data collected and distribution of results have become problematic in a digital world where people can perceive they’re hiding their identity but at the same time leave traces of their activities and intentions, and where the rallying cry of the Internet in the 1990’s – “information wants to be free” – has since become the perception that everything available online has no fee or ownership. This presentation will explore the specific challenges of doing ethical research online and argue for the importance of academics and practitioners to work together in ensuring digital research is “good” research.

Afternoon, 16 June 2014 Room 2.02

Stakeholders and Social Workers Chair: Russell Craig

12.15–12.45 Industrial Stakeholder Influences in Work-Based Master’s Dissertations Dr. Barbara Savage and Dr. Deborah M Reed, Operations and Systems Management

A key component of UK Master’s Degree programmes is the development of research skills via an individual investigative project. This paper considers how stakeholder influences may impact on the learning experience of the student. The majority of projects observed by the authors can be classified into two distinct categories. In the first, the student creates and defines their own study, driven by their particular interests. In the second, the needs of the student’s employer/sponsor strongly influence the choice and goals of the project. While both approaches may result in a viable learning experience for the student, the authors hypothesise that the benefits and tensions arising may differ as a consequence of the needs of stakeholders. This is not necessarily a bad thing in that it replicates the “real” world, and also recognises that the combination of skills needed for any given investigation should draw upon a spectrum of possibilities.

This paper considers the pros and cons of both project types and evaluates variations in learning opportunities for the student. Finally, it attempts to draw conclusions about the developmental benefits for the student.


25

12.45–13.15 Can ‘Unlearning’ Help Social Workers Manage Better? Dr. Cheryl Brook, Organisation Studies and Human Resource Management

This paper explores the idea of ‘unlearning’ as applied to social workers dealing with wicked problems. Characterised by an absence of obvious solutions, and by the presence of multiple stakeholders with competing interests and perspectives, wicked problems often have political and moral, as well as technical, dimensions. To deal with such problems, it may be necessary first to ‘unlearn’ existing responses, and to ask fresh questions to shed light on what is, as yet, unknown. In order to successfully unlearn, we propose critical action learning, which employs insights drawn from critical social theory, as a fruitful approach to dealing with wicked problems. On the basis of empirical research which draws on social workers’ own personal accounts of their learning from wicked problems, we suggest that unlearning in the social work context is characterised less by the discarding of outmoded knowledges and more by critical and deep unlearning, and secondly that these types of unlearning are more likely to occur when supported by the deliberated and social processes such as those offered by critical action learning.


Room 2.05 Leadership and Burnout Chair: Nikos Bozonielos

12.15–12.45 80 Years On and the ‘Great Men’ Are Still With Us Alex Tymon and Margaret Mackay, Organisation Studies and Human Resource Management

Cunningham (2010, p.5) asks: `At the end of the first decade of the twenty-first century have we cracked the problem of leadership development? ` This paper argues not, on the basis of implicit leadership theory (ILT). A disconnect between the content of leader(ship)* education and the realities of organisational and social practice is explored. Data presented shows that despite the wealth of academic literature and overt statements about the adoption of new paradigm leader(ship), in reality, traits theory remains the norm in practice - the `great men` are still with us. Thus leaders learn about followership dominated theories and organisations proclaim this is what they seek, but in practice, traditional views abound and are embedded in recruitment, training and appraisal practices. Using a visual research method, data was collected, coded and analysed from 150 groups of university students and business executives. Results indicate that: gender stereotypes are common in leader prototypes with `think leader think male` being the norm and little importance is attached to followers, thus contradicting new paradigm approaches. The enduring traits of: charisma; vigour; self-confidence; strength, intelligence; tyranny; masculinity; and attractiveness still prevail (Stogdill, 1948). The leader-follower relationship is unequal; and heroic models of the `romance of leadership` (RoL) are frequent (Bligh & Schyns, 2007). The innovative research technique presents an alternative for both researchers and educators in leader(ship) which stimulates debate about training and education content. It may also provide a useful stimulus for organisations to reassess their leader selection, appraisal and development practices.

12.45–13.15 Jumping Into The Abyss: An Exploration of the Concept of Organisational Burnout Gary Rees, Organisation Studies and Human Resource Management

Whilst the primary focus of attention within academic literature on burnout at work has focused upon individual and job level burnout, primarily taking a scientific and psychological level approach, very little


26

emphasis or attention has been paid to organizational level burnout, which in itself can have a broader ranging and more significant impact upon the organization and its employees. This presentation starts by addressing the definitions of burnout and then considering how burnout is measured at individual/job level, then applying different models of the causes of burnout in order to come up with organizational burnout factors. Key burnout measurement tools, such as Maslach’s Burnout Inventory will be addressed from an organizational level burnout perspective. The implications for management are then considered together with strategies for management interventions and how the differing players and agents within organizations can assist in the reduction of organizational burnout. Suggestions for enhancing employee well-being will also be provided. This area of research is relatively new and adds a different perspective from the traditional psychological and potentially narrow focus placed upon individual and job level burnout literature.


Room 2.06 Social Capital and Systematic Literature Reviews

Chair: Barry Hough

12.15–12.45 Social Capital in Consumer-Initiated Online Brand Communities: The Impact on Consumer Brand Knowledge Dr. Stacey Li and Dr. Pratik Modi, Marketing and Sales

Several studies have investigated social capital in online communities. Only a few studies have extended it to online brand communities (OBCs) context. However, the meaning of social capital in the context of consumer-initiated OBCs (COBCs) has not been defined so far. Moreover, the influence of social capital on consumer brand knowledge has not been explored yet. This research seeks to fill these gaps by developing a comprehensive model of social capital in COBCs and examining its influence on consumer brand knowledge. Responses of 353 members from 35 Volkswagen COBCs in China were obtained and analysed using Structural Equation Modelling. The data supports our model of social capital in COBCs. We find that the social capital in COBCs influences consumer brand knowledge. However, each of the dimensions of social capital exerts differential effect on consumer brand knowledge. The findings contribute to social capital theory and OBC studies. The study offers important managerial implications for brand owners who wish to enhance their understanding of COBCs and benefit from it.

12.45–13.15 Systematic Literature Reviews-Academic Rigour or Spurious Accuracy? Dr. Beth Rogers and Javier Marcos/Dr. Pratik Modi

Most literature reviews in academic articles are “narrative” and rely on the judgement of the researcher/s based on their knowledge of their field. The comprehensive of modern databases has speeded up the identification of literature sources, but researchers may still be subject to challenge from reviewers if they cannot defend the process by which they chose their literature sources. Conducting a systematic literature review involves a similar rigour to systematic content analysis of interview data, and ought to give researchers confidence in the breadth and depth of their exploration of extant knowledge. It involves a defined process, search arguments and, ideally cross-checking by members of the research team. This session will explain the process of the systematic literature review and explore its advantages and limitation

knowledge services conference - modernghana.com · 2014. 6. 9. · portsmouth business school 10th...

Documents