kpca aunt bertha · | the social care network appointments cbos use our software platform now...
TRANSCRIPT
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| The Social Care Network
Aunt Bertha & KPCA
Introductory: connecting members to community services across the state
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Agenda Company Background
Problem
Zip Code: Where We Begin
The Reach
Closed Loop System
Questions
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Company Background
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| The Social Care Network
Mission:
To connect all people in need and the programs that serve them
(with dignity and ease).
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Problem
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| The Social Care Network
Seeker
[see-ker]
Someone who is in need of services.
Or, everyone, at some point in their lives.
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| The Social Care Network
It’s too hard to navigate the system.
Seeker Programs
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| The Social Care Network
Seeker Programs
We’re trying to make it easier.
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Zip Code:
The Leading Determinant of Health**(not genetics)
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Start w/ Zip
© Aunt Bertha, a PBC — Proprietary & Confidential — 10
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In-House Data Operations Team
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We list free and reduced cost programs in every zip code of the U.S.
(Yes, even Alaska)
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| The Social Care Network
We have an in-house data quality team that is
responsible for making sure the network is up to
date and as accurate as possible.
In-House Data Operations
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| The Social Care Network
AB Data Operations Team
Community Organizations
AB Platform Users
Automated Processes
We are responsible for validating social care data and keeping the information current and up to date.
We are an extension of your care team.
Data Maintenance Strategy
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Traction
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| The Social Care Network
Nationwide Traction
customers are multi-state and expanding further
Customers
165Multistate Customers
15customers across the US
*as of 4/2019
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| The Social Care Network
The Reach of… Our Customers
Their Core Partners
Community OrganizationsHospitals, Social Services Providers, K-12 Schools, Prisons, Community Colleges, Insurers, Religious Organizations...
Community Members and their families when they can also self-serve
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Demo of KPCA
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Let’s work together
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Make Aunt Bertha work for you
Screening Tool
Add an additional layer of questions which ensures that a person who is interested in your program is eligible for those services.
Appointment Scheduling Tool
Allow people to schedule appointments with your program directly through Aunt Bertha
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Simple Search BoxUsers start their search on your site
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Claim programs (and encourage others to do the same)
auntbertha.com/claims
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Let us know what programs we’re missing
auntbertha.com/find_a_program
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Share Aunt Bertha with your community
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Share our monthly training webinar
about.auntbertha.com/provider#signup
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Questions?
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Additional Slides
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Free Intake Management Tools for CBOs
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| The Social Care Network
Free Intake Managementfor CBOsWe provide a suite of tools for any CBO
that claims their listing on our platform.
Process inbound referrals and
applications for services.
Update service offerings, and update
service capacity.
Publish available appointment slots
for intake purposes with clients.
Suite of reporting tools to measure
inbound activities.13,968CBOs have signed up for our tools.
© Aunt Bertha, a PBC — Proprietary & Confidential — 30
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Referral Screeners
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| The Social Care Network
Referral ScreenersCBOs ask pertinent
questions to more
quickly determine if
someone qualifies for
their services.
We integrate that into
our workflow, and this
allows your care
managers to quickly kick
off the process for your
members.
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Appointments
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| The Social Care Network
AppointmentsCBOs use our software platform now
publish available appointment slots so
people can schedule an appointment
themselves.
This means care managers can immediately
schedule an appointment because the
capacity for those appointments available
are in real-time.
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| The Social Care Network
Real-Time Appointment Scheduling
CBOs publish their
available appointment
slots using the free
tools we provide.
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| The Social Care Network
Appointment Capacity
That capacity is
integrated into our
search results, so care
managers can go ahead
and schedule the
appointment to the CBO
in real-time.
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Closed Loop System
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| The Social Care Network
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Assessments
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| The Social Care Network
Assessments Assessments can be custom built, or you
can use use standard assessments such as:
● North Carolina Standardized SDOH
Screening
● Accountable Health Communities
● PRAPARE
We support a full enterprise assessments
suite, configurable to your workflows.
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| The Social Care Network
Assessments are fully responsive to work
on mobile, tablets, kiosks and desktop
computers.
Assessments
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| The Social Care Network
AssessmentsQuestions asked, answered, and all other
attributes are fully configurable so that you
get the data you need to do the right
interventions within your SDoH program.