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eVP Network & IT Infrastructure (ACN)

Twitter @tri4ever

Paul Slot

KPN’s transformation into a NextGen Telco

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ENABLING INFRASTRUCTURE

ENABLING INFRASTRUCTURE

TV IT…………..Services……………..

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THE DIGITAL TELCO IS TRANSFORMING BY HAVING

ULTIMATE CUSTOMER INTERACTION AND EXPERIENCE AT

ITS CORE

Differentiated Digital Strategy

Virtualized Network Stack

Agile to the Max

Sourcing Effectiveness

I want my services to be

personalized to my specific needs

I want to enjoy great services

whenever I want, wherever I want

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THE LAYERED NETWORK ARCHITECTURE SUPPORTS OUR

DIGITAL TRANSFORMATION BY FOCUSING ON EXPOSE,

DECOUPLE AND AUTOMATE

Traditional OSSPortalSDK

ExposeEnabler

❖ Multiple Agile teams❖ Customers through OSS/portals❖ Network dev through SDK

Maximalizationof network utilization

API

DecoupleEnabler

❖ Network migration without customer impact

❖ Decoupling supports agile❖ Vendor agnostic approach

Independentcustomer and

network changes

Virtual Network Functions

Standard hardware (Compute, Storage, Forwarding)

Legacy networks Software Defined Network

Legacy hardware

AutomateEnabler

❖ Finding right functions❖ Finds/delivers near real-time❖ Receives orders via API

Near Real-Timedelivery at minimal

costs

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CUSTOMER EXPERIENCE IS NO LONGER ABOUT PROVIDING

THE HIGHEST BANDWIDTH, BUT ABOUT PROVIDING

PERSONALIZED SERVICES1. USER IN CONTROL“I have access to one central portal where I can easily adjust services”

2. FLEXIBLE CAPACITY“I can scale up or scale down whenever I need to"

3. NO GEOGRAPHICAL CONSTRAINTS“I can enjoy the same services at different locations”

4. FLEXIBLE DELIVERY“I have access to new services within minutes instead of weeks”

5. FREEDOM OF CHOICE“I have the freedom to direct traffic via Qos and Best Effort Internet”

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But NextGen Telco is not only about Technology……..

SDN NFV CLOUD Autonomous Teams – DevOps Automation

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KPN ENABLING INFRASTRUCTURE

Autonomous Teams & Insourcing of important capabilities

• Transition to DevOps squads

• Our Tribes:

– DC/Cloud

– Network

– Roll-Out

– Migration

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Our Next Wave:

Digitalisation of Network

Integration of

Innovation & Operations

DevOps – Autonomous Teams

KPN Vertrouwelijk

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THANK YOU!Paul Slot@Tri4Ever