launching channel
TRANSCRIPT
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a guide to launching a tv channel in the uk
Whilst the re s no d oub t tha t the TV landscape is eve r-cha ng ing, andmoving towards web-based delivery, broadcast te levision rem ains the
most p owerful and effec tive wa y of reac hing a n aud ience.
The last ten yea rs have see n an explosion of telev ision channe ls (there
are now over 400 on Sky), and a significant number are from new
ma rket entrants, many of who m ha ve limited b roa dc asting experienc e.
This guide is designed to help new com ers launc h and run te levision
channels whilst avoiding some of the pitfalls that can make it a difficult
and costly process.
At etv, weve launched eight channels on the Sky platform and also
launc hed c hannels on Freeview and cab le, so w e have a g ood trac k
record of helping clients navigate the complexities and relationships of
UK television b roa dcasting.
starting off
There a re lots of goo d idea s for TV channe ls, but perhaps the f irst thing isto d ec ide is wha t ma kes your channe l different a nd how are you go ing
to tell pe op le ab out it, so that they w ill co me in suffic ient numbers to
make it a suc cess. This thinking should und erp in your business p lan.
Ide ntify your financ ial and aud ienc e o bjec tives for three years and wo rkout your end g am e for the c hannel.
getting d own to business
It is just that - a business. Be hard-headed about it, ask the right questionsand seek a dvice from spe c ialists if you nee d it, we are happ y to po int
you in the right direc tions if you want:
What a re the reve nue stream s tha t will d rive the c hannel: advertising,d irec t sales, subsc ription, ga ming, interac tivity (via te lepho ny or red
button). There may b e multiple c ompo nents to the revenue m od el and
you need to b e c lear as to how they will comb ine to m ake your channelprofitable:
Will the channel be freely ava ilab le to the a udience ( free-to-airsome times referred to as unenc rypte d ) or ac cess controlled through
subsc ription o r som e othe r limited access?
What will be the transmission hours of the channel? Normally satellitespa ce is bo ught for 24 hour transmission but running the channel for this
length of time m ight not suit the audience or the prog ram me g enre,
and there a re alternatives.
How will the c ontent for the channel be g athered ? Will this be anoriginal produc tion channel, or a library cha nnel whic h buys
prog ramm ing from other distributors or producers and re-pa ckag es it, or
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a mixture o f the two . This de c ision w ill have a n impa c t up on b udg etsand timescales to launc h.
How will you market the channel to its aud ience c ost-effec tively? Whilstelec tronic p rog ram me guides are effic ient a nd easy to use, aud ienc es
can b e slow to respo nd to ne w c hannels and you need to exc ite their
interest.
If you are p lanning a shopping c hannel you need to think ab out howyou w ill hand le fulfilme nt - in-house or outsource d and how you w ill
cope with the inevitable issues surrounding this.
If your cha nnel req uires subsc ription ma nage me nt then you will need tofac to r in the costs and c om plexities of m anaging subsc ribers in-house o routsourc ing to a third-pa rty spe c ialist c ompa ny.
the Dig ital Television Landsc ape in the UK
There s go od new s and there s less go od new s you can launch yournew channel into over 35% of UK hom es with little troub le and
ma nage ab le costs, the other 65% of UK hom es are p erhap s a d ifferentstory
There a re c urrently a numb er of ways to rec eive d igital television in the
UK; sa te llite, cab le, freeview and IPTV. Currently the numbers rec eiving
the services on the ir p rima ry TV in the house a re:
Sky 8.3 million
Ca ble 3.2 million
freev iew 9.0 million
Other sa te llite 0.9 million
IPTV 270,000 Source: Ofcom and others 2008
FreeviewBy 2012 all ana logue TV will be switc hed off in the UK. At this point a ll
televisions will need a set-top b ox or have a n integ ra ted d igital tuner to
rec eive a ny television at all. Digita l television ma kes muc h mo re e ffic ient
use o f broadc ast spe c trum (so m ore c hannels can be squeezed into thesam e spa ce) and the Government will sell off the a nalogue freq uenc ies
to the highest b idders. This ma y no t just b e television c hannels butcompeting services for mobile and wireless broadband will also be able
to b id for spe c trum.
Currently the Freeview service available today uses small bits of unused
spe c trum from b etween the existing analogue servic es to b roa dc astd igita l telev ision. This service will expand significantly from 2012 and
Freeview c hannels should b e p art o f every new c hannels future
strategy e ven if it is full up today with a round 40 channels of te levision.
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There a re only limited wa ys of de livering subsc ription rather tha n free-to-a ir te levision c urrent ly but his will expand by 2012. Freeview is controlled
as a joint venture be twe en the te rrestria l broa dcasters.
Sky
Sky delivers sa te llite telev ision to 8.3 million ho me s today a nd is a
grow ing p latfo rm. Apart from p lanning restric tions, Sky is ava ilable to
a lmost every home in the UK. Sky offers over 450 channels to subsc ribers
all ava ilab le through a simp le to use e lec tronic programme guide (EPG).
Sky subsc ribers pa y from about 15 per month to a round 45 per month.
There a re a lso about a million fo rmer Sky subsc ribers who still have a d ish
and a Sky box and can still get the free to a ir channels via satellite .
Ofc om (the te lec omm unicat ion regulator) has ruled that Sky is an
op en platform a nd that it must allow a ny bone fide broadc asteraccess to the p latfo rm a nd to the EPG via a pub lished ratec ard . This has
ma de Sky the most p op ular platform for new c hannel launc hes, but youwill have t o fa c to r into your plan, tho se a ssoc iated costs for the EPG
services p rovide d by Sky, and perhap s the for ac qu iring a n EPG p osition
from a third pa rty.
In 2007, Sky announc ed tha t tec hnica l issues in their set -top bo xes
mea nt that the p lat form is now full and new c hannels have to launch by
ac quiring channels alrea dy on the p latform. There is a buoyant ma rket
in the b uying a nd selling of channels (or EPG p ositions) on the p latfo rm
and this has not g rea tly affec ted the a bility of new channels who w ant
to launc h on Sky.
Sky charge in ac cess of 79,000 pe r annum for a free-to -air c hannel tobe on the Sky EPG (and a lloc ate c hannel numb ers seq uentia lly so that
you ge t the next ava ilab le one in the most ap propriate p rog ram ming
ge nre - general enterta inment, shopping, news etc ). If you b uy a pre-existing channel in the right g enre you can take over that c hannels
number.
Negot iating and signing a Sky Electronic Prog ramm e Guide Agreement
is the sec ond step you nee d to take in launching a channel (unless you
are ab le to b uy such an agreeme nt along w ith your purcha se of a n
unwanted channel.
Freesat
Freesat has just been launched by a joint venture be tween the BBC a nd
ITV and is a free to a ir sate llite system with its own EPG. The sate llite d ish
looks at the same signa ls as the Sky system b ut w ill not rec eive the
cha nnels tha t a re enc ryp ted b y Sky (e.g. Sky sports, Discovery).
Freesat has two ma jor ma rkets; homes tha t c annot rec eive Freeview b ut
wa nt free multicha nnel television and the d elivery of High Definition
television. Satellite is a muc h b et ter wa y o f d elivering HD television tha nFreeview a t the m ome nt and the te rrestrial broad casters do not w ant t o
be just p art o f the Sky system , althoug h the BBC a nd Cha nnel 4 dobroadcast in HD on Sky.
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A furthe r EPG c ost is payable to Freesat fo r inc lusion on this p lat form.
Cable
There a re just over three million c ab le hom es in the UK and this number is
growing very slowly de spite the fa c t that only cab le c an o ffer high
speed broad ba nd and phone service to subsc ribe rs.
Just a bout a ll cab le in the UK is ow ned by Virg in Med ia. Virgin is a c losed
system m ana ge d b y the ope rator: tha t mea ns as a c hannel provide r
you have to go and ag ree c omm erc ial terms for your channel to b e on
cab le a nd if they dont wa nt it, they c an say no a nd theres nothing you
can do . The c ab le system is op erating at full ca pa c ity tod ay so b ringing
on a new channel to Virgin mea ns losing one of their existing c hannels. It
is a d ifficult route for most initial channel launc hes.
IPTV
Althoug h theres lots of no ise from BT Vision, Tisca li TV, Orange a nd
others, this is a sma ll p latfo rm a t the mo ment a nd likely to be o f limitedimp ac t ove r the next co uple of yea rs. In time ho weve r, it might b e tha t
more television is delivered this way.
a note a bout High Definition TV (HD)
Whilst HD plasma televisions are flying o ff the shelves of reta ilers, most TV
today is still b roa dcast a s Sta ndard Definition (SD). HD is significantly
mo re expensive to p rod uce than SD television as the e quipment is mo re
expensive a nd t he q uality c ontrol required to produc e HD is muc h
greater.
Perhaps more imp ortantly HD req uires a muc h g rea ter ba ndw idth ove r
satellite to ge t to the end user. This could b e a s muc h as four to e ight
time s the req uirem ent of SD television and as the sate llite c osts are
charged b y the band width required, dee p p oc kets are needed to
broad cast in HD toda y.
Also, no t m any set -top bo xes can receive HD (Sky currently ha ve 465,000such bo xes) and although this ma rket will grow to b ec ome the only wa y
to ma ke a nd transmit te levision in a few ye ars time it is a d ifficult
financ ial equa tion to m ake work in 2009. If you a re making
prog ramm ing tha t ha s a shelf live of som e years you should de finitely
consider making this p rog ram ming in HD even if you conve rt it dow n to
SD fo r transmission in 2009.
regulation
All b roa dcast te levision services in the UK are regula ted by Ofc om and
a ll b roa dcasters req uire a licenc e to b roa dcast. This is som ething of a
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forma lity fo r any UK c itizen o r corpo ra te o rga nisat ion a nd ta kes three toeight weeks to c lear. While it s possible to do o n your own, som e
spe c ialist knowledg e a bo ut wha t s req uired for the a pp licat ion c an help
immeasurably.
This licenc e is an essentia l pre-req uisite fo r any c onversa tion w ith the
telev ision p latfo rms and should be d one as ea rly as possible. All licenc esare d eta iled on the Ofc om website, however this step takes you into the
pub lic d omain with your ide a.
Onc e you b roa dcast, UK and Europ ea n legislation imposes a w hole raft
of restric tions upon the c ontent of the programm ing and ad vertising you
broadc ast. There a re nume rous do cuments on the Ofc om web site tha tdeta il all of these restric tions (the O fcom Codes) and it is rather outside
of the scope o f this introd uc tion to d eta il them.
Advertising restrictions are well understood by the advertising industry
and should no t p resent too muc h of a prob lem. Edito rial restric tions are
often m ore problema tic a nd you should not a ssume that just b ec auseyour programm ing has been previously b roa dc ast in the UK tha t it is
autom at ica lly safe for you to re-transmit. You w ill definitely need leg a l
adv ice and he lp in this a rea . Particular p rob lem a rea s currently are
gambling, premium rate calls and childrens television.
your c hannel from A-Z
There a re a numb er of steps to delivering a television c hannel. Let s
assume you have b oth your Ofcom b roa dc ast licenc e and a n EPG
Services Ag reeme nt w ith Sky, here s wha t e lse you ll need to have tolaunc h your cha nnel on the Sky platform;
Conte nt. It seem s ob vious, but it s ea sy to ge t c aug ht up in the processand forge t the consumer proposition they say content is king and forviewers tha t is wha t its all about. It doesn t ma tte r whe ther you a re
launc hing a home -shop ping c hannel, a ne ws channel or a p remium
movie channel, the c ontent ha s to eng ag e with its aud ienc e.
As part of your sky EPG agreement (and/or Conditional AccessAgreement) you will have ag reed to b road cast a minimum o f twelve
d ifferent hours of p rog ramm ing in each week (six hours minimum for a
channel listed in Shop ping). This means you c annot re-b roa dc ast thesam e p rog ram ming ove r and over again (your viewe rs would p rob ab ly
notice too !) so you need to b uy, borrow, beg or create a vo lume o f
programm ing tha t a t least me ets your contrac tual req uireme nts and
ma ybe muc h more if you need to c ap tivate a nd grow your aud ience .
Sched uling. You w ill be required by b oth the platfo rm a nd the regulatorto have a m inute by minute sched ule of your programm ing and the
p lat forms will want this informa tion two we eks befo re transmission. There
are a number of c ompute r prog ram mes that provide this service, so thatyour sta ff ca n sched ule the c hannel and that informa tion ca n be sent
to Sky in the forma t the y req uire.
Playout . This is the proc ess whe reb y the p rog ram mes you w ant totransmit a re fo lde d into the sched ule a long with ad vertisements and
programm e p romotions to provide a sea mless strea m of p rog ram ming
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as it will be rec eived by the eventua l end user. Som e o f theseprogramm es and ad s will be in a d igital forma t and some might b e on
videota pe . This playout service c an b e mana ged in-house or can b e
sub-contrac ted out to third pa rties. For eac h c hannel the c ost-benefit
ana lysis will be slightly d ifferent.
Signa l Transportat ion. Once the stream of television has been c rea tedthe next e lement in the cha in is to transport it to the viewer. Things rea lly
ge t c omplicate d here, but all of this de livery is sub-contrac ted to a sma ll
numb er of spec ialists who ma nage the p roc ess on your beha lf. The
prog ramm e stream is delivered to a satellite uplink centre where it is
comp ressed and effectively blended with other channels to m ake thedelivery as eff icient a s possible. This is ca lled multip lexing , and the na ture
of your cha nnel will tend to de termine the a mount of c omp ression tha tyou c an g et a wa y with and still deliver good qua lity television to the
viewer.
This is impo rta nt as you p ay for the ba ndwidth you use a nd yo u wa nt thismultiplexing to be a s effec tive a s possible to red uc e c ost. This newcombined strea m ha s da ta ad de d to it so tha t the EPG informa tion is
include d, and the Sky platfo rm know s its eventua l destinat ion. If the
signa l is to e ncrypte d then tha t happ ens here to o.
From here the m ultiplexed strea m is bo unce d up to a geo-sta tionarysate llite suc h a s Astra or Eurob ird (the re is fleet of such sate llites parked
next to ea ch other in spa ce, all with subtle d ifferenc es de pe nding up on
your need ). The sate llite then re-transmits the signa l dow n to the UK (and
othe r ad jacent c ountries) where it c an be rec eived v ia roo f-top satellite
dishes with the right decoding equipment installed in the set-top box.
Easy.
Other Plat forms: Most new c hanne ls choose to launc h on Sky firstbe c ause there is a c lea r proc ess and a high deg ree o f certainty to the
on-air da te. With ca ble there is often a long period of neg otiation
(rem em be r they can choo se not to list you a t a ll) and there is little or no
spa ce on the Freeview platfo rm at this po int in time. Neg otiating
carriage o n Freesat is relat ively simple o nce yo u have yo ur Sky channel
organised.
So tha t s an introduc tion to launc hing a c hannel on television in the UK
(one of the mo st liberalised telev ision markets in the wo rld). We
spe c ialise in guiding new broad casters to launc h and be yond. We can
produce your content, and a rrange everything youve read ab outab ove. We re c onfide nt tha t our skills and experienc e c an save you
money and t ime and if youre serious ab out launc hing a channel on TV(and on IPTV or the we b too ) then g iving us a call to see if we can help
might be your be st first step .
Conta c t: Mark Cullen
0207 820 4472/ 07710 571 475ma [email protected]