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Leadership and ManageMent skiLLs for the 21st Century

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HR

CERTIFICATION INSTITUTE™

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12 - 23 Mar 2018, Kuala Lumpur06 - 17 Aug 2018, London

10 - 21 Dec 2018, Kuala Lumpur

24-D

EC

-17

introduCtion Who shouLd attend?• Team leaders seeking to enhance their performance

• Technical staff seeking a greater understanding of management

• Managers desiring to sharpen their skills

• Anyone seeking to step up a level

prograMMe oBJeCtiVes• Know the importance of character in management

• Know the four dimensions of behavioural styles

• Understand how to be a Champion of Change

• Clarify your role as a leader and manager

• Identify Five Core Competencies of effective managers

• Understand a proven model for Developing a Successful Strategy

• Learn how to build a high performance team

• Recognize the difference between ineffective and effective teams

• Discover techniques for improving their personal performance as a team leader

• Study the different team player styles and their impact

• Devise a strategy to manage the team through the stages of development

• Examine the art of motivating employees

• Consider methods of dealing with conflicts between team members

• Review strategies for handling difficult people

training MethodoLogyIn order to acknowledge individual participants’ different learning styles the training

course uses a wide range of training methodology. Accordingly your training course

leader will encourage active participation to capitalise on your existing experience and

expertise, plus the use of:

• Lecturettes

• Role plays

• Readings/case studies

• Psychometric questionnaires

• Group exercises and discussions

• Films

In addition, where appropriate, participants will be encouraged to discuss ‘real life’

situations in their organisations.

prograMMe suMMaryThis EuroMaTech training course will begin with a week focusing on the way organisations compete in their chosen market(s); the

ever more demanding roles of leaders/managers in the 21st Century, the need to continuously anticipate and react to changing

circumstances and how to make defensible decisions.

The second week will focus on the process of becoming a highly effective team leader. Consideration is given to methods of building

high performance teams and understanding the different leadership styles necessary to manage different types of teams. There will be

an in depth analysis of techniques for the personal self-development of the team leader. Finally, attention will be placed on effectively

dealing with issues of team conflict and the management of difficult people.

Lastly, participants will be encouraged to think through their strengths and opportunities for improvement in the light of their current

role and future career.

Leadership and ManageMent skiLLsfor the 21st Century

Both leadership and management

in the 21st Century are becoming

increasingly more complex. Typically

organisations in both the public and

private sectors are facing changes

driven by political, economic,

sociological, technological, legal and

environmental issues.

In order to successfully meet

these challenges organisations

need to ensure that their leaders

and managers at all levels have

a comprehensive understanding

of their roles, goals and required

competencies. This Leadership and

Management Skills training course is

focused on meeting this requirement.

In these 10 days you will learn about:

The range of 21st Century

c o m p e t e n c i e s

• The need to think strategically

• The principles of managing

change

• How to approach and solve

problems creatively

• Critical aspects of teamwork

• The process of motivating

yourself and others

• Methods for managing conflict

• Techniques for dealing with

difficult staff

prograMMe outLine

day 01

the Leader’s profiLe

� Essential people skills for effective leadership

� Intrapersonal and interpersonal skills for the innovative

leader

� Personality profiling

� Your preferred behavioural style

� Explore your behavioural tendencies

� Understanding the model for innovative leadership

� Removing emotional blindspots

� Appropriate self-disclosure

day 02

Managing and Leading others effeCtiVeLy

� Understanding the personality profiles

� The introverted neutral and analytical perfectionist

� The extraverted relational & decisive exhorter

� People-oriented helper

� Task-oriented implementer

� Optimizing the leader’s natural strengths

� Individual transformation for self-development

� Corporate transformation through innovative leadership

day 03

essentiaL innoVatiVe Leadership

� Effective skills for understanding others

� Developing competencies for effective leadership

� Resilience for sacrificial leadership

� Intentionality for self-motivation

� Creativity for innovative leadership

� Interpersonal connections for persuasive leadership

� Constructive discontent

� Integrity and compassion for accountable leadership

day 04

enhanCing CreatiVe thinking skiLLs for the innoVatiVe Leader

� Developing illumination and verification

� Divergent thinking skills openness to innovative ideas

� Creativity and perception

� Removing blocks to creativity

� Understanding the creative process

� Preparation, incubation, for innovative leadership

� Metaphors and analogies for innovative thinking

day 05

iMpLeMenting innoVatiVe Leadership for Managing perforManCe

� Applying teamwork for innovation in the workplace

� Creative problem solving techniques

� Cultivating a creative workplace

� Harnessing creativity in subordinates through aligned

leadership

� Establishing criteria for implementing innovative ideas

� Advocacy skills to implement innovative ideas in the

workplace

� Leadership for performance management

Middle East Office : Telephone : +971 4 4571 800 | Fax : +971 4 4571 801 | e-mail: dubai@euromatech.com | www.euromatech.com

day 06

strategiC thinking and the poWer of Visionary Leadership

� Management vs. Leadership

� Critical Leadership Competencies for 21st Century Managers

� Strategic vs. Operational Thinking

� Purpose, Mission and Vision

� The Power of Strategic Vision

� Painting a Picture of the Future – The Power of Graphical

Vision

� Stabilising Vision

� Communicating Vision to the Vision Community

day 07

deVeLoping Leadership poWer - expLoring personaL purpose and passion

� Developing the Leader’s Personal Life Map

� Exploring the journey to Life to Reclaim Personal Power

� Keys to Personal Leadership Enthusiasm

� Understanding the Dynamics of Balance as a key to

Resilient Leadership

� The Power of Personal Goals and Vision

� The Leadership Zone of Empowerment

� Eliciting and Clarifying Personal Values

� Optimal Time Management – A Crucial Leadership Skill

day 08

CoMBining ManageMent skiLLs and Leadership CoMpetenCies

� The History of Management and Leadership

� Leadership and Management in the Industrial Age –

Production and thus the Manager were King

� The Paradox of Leadership and Management in the

Information Age – The Customer and thus the Staff are King

� Delivering Customer Value – The Management Focus

� Staff Contribution Contracts

� Staff Empowerment

� The Power of Systems

� Ensuring Staff Capability

day 09

MotiVating, reWarding and Leading teaMs

� Why Do People Behave as They Do?

� Powerful Keys to Motivation

� Understanding Passion

� Rapport Mastery

� Deep Needs & Fears

� The Dynamics of Balance

� Inspiring Enthusiasm

� Managing and Leading – Style Flexibility

day 10

Leadership in aCtion - MaxiMising interpersonaL CoMMuniCations

� The Power of Communication

� The Five Keys to Effective Leadership Communication

� Effective Meetings and Presentations – Every Time

� Managing Change and Resolving Workplace Conflicts

� How to Optimise the Leadership Environment

� Taking Command as a Leader

� How to Present Data and Information

� Removing the Blocks to Communicating with your Staff

ISO 9001:2015 Certified

ISO 29990

ISO 29990:2010 Certified

in-house training

EuroMaTech is capable of conducting this training programme exclusively for your delegates. Please e-mail us on inhouse@euromatech.ae for further information and/or to receive a comprehensive proposal

U.K. Office : Telephone +44 151 709 7100 | Fax +44 151 709 7181 | e-mail: info@euromatech.com | www.euromatech.comMiddle East Office : Telephone : +971 4 4571 800 | Fax : +971 4 4571 801 | e-mail: dubai@euromatech.com | www.euromatech.com

Seminar Registration Details

your detaiLs

Method of payMent

seMinar detaiLs

easy Ways to register

disclaimer

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documentationHigh Quality material has been prepared by the Seminar Leader for distribution to delegates. In addition a special note pad to facilitate note taking will be provided.

CertificatesA Certificate of Completion will be issued to those who attend & successfully complete the programme.

schedule07:30 – 08:30 Welcome08:30 – 10:15 First Session10:15 – 10:30 Coffee Break10:30 – 12:15 Second Session12:15 – 12:30 Coffee Break12:30 – 14:00 Third Session14:00 – 15:00 Lunch15:00 – 16:00 Open Session

feesThe Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is:

hotel accommodationEuroMaTech has negotiated special rates for a limited number of

rooms in the hotel. Early registration will help to secure a room at

the reduced rate.

registration & paymentPlease complete the registration form on this page & return it to us

together with your cheque made payable to EuroMaTech.

For Further Information, Contact Your Nearest EuroMaTech Office:

U.K. Office109 Mount Pleasant

Liverpool L3 5TF, United Kingdom

Telephone +44 151 709 7100 Fax +44 151 709 7181

e-mail: info@euromatech.com http://www.euromatech.com

Middle East OfficeP.O.Box 74693, Dubai, United Arab Emirates

Telephone : +971 4 4571 800 Fax : +971 4 4571 801

e-mail: dubai@euromatech.com http://www.euromatech.com

EuroMaTech reserves the right to alter the content, location of the Seminar, or the identity of the speakers in case of events beyond our control.

Leadership and Management Skills for the 21st Century

Please register me on the :Complete & Mail or fax to EuroMaTech at the address given below

Cancellation policy

Request for seminar cancellation must be made in writing & received at EuroMaTech three weeks prior to the seminar date. A U.S.$250/- processing fee will be charged per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due, although in such cases we would be happy to welcome a colleague who would substitute for you.

US$ 11,000/ = per delegate

Telephone: +971 4 4571800 to provisionally reserve your place.

Fax your completed registration form to: +971 4 4571801

E-mail to us : info@euromatech.comor helpdesk@euromatech.ae

Complete & return the booking form with cheque to:EuroMaTech P.O.Box 74693, Dubai - U.A.E.

£ 12 - 23 Mar 2018, Kuala Lumpur

£ 06 - 17 Aug 2018, London

£ 10 - 21 Dec 2018, Kuala Lumpur

Europe Office

109 Mount PleasantLiverpool L3 5TFUnited KingdomTel. : +44 151 709 7100Fax : +44 151 709 7181Email : info@euromatech.com

Middle East Offices

P.O. Box 74693DubaiUnited Arab EmiratesTel. : +971 4 457 1800Fax : +971 4 457 1801Email : dubai@euromatech.com

P.O. Box 136203Abu DhabiUnited Arab EmiratesTel. : +971 2 815 2817Fax : +971 2 815 2888Email : abudhabi@euromatech.com

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