leadership for the implementation of veteran services

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Leadership for the Implementation of Veteran Services

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Page 1: Leadership for the Implementation of Veteran Services

Leadership for the Implementation of Veteran Services

Page 2: Leadership for the Implementation of Veteran Services

COURSE COMPETENCIESBy the end of this training individual’s with responsibilities for program monitoring and success of DVOP/LVER staff will…o Gain knowledge of Title 38 U.S.C. 41

requirements, specifically the roles of JVSG staff

o Understand training competencies DV/LV’s receive at NVTI how these crosswalk to their duties and responsibilities

o Knowledge and understanding of the importance of integrating staff within the AJC

o Knowledge and understanding of priority of service in DOL funded programs.

o Understanding of program measurementso Understand the manager/leaders role in

evaluating employee behavior and strategies for increased productivity.

Page 3: Leadership for the Implementation of Veteran Services

Serving our Veterans

Page 4: Leadership for the Implementation of Veteran Services

ETA

WIA

DV

A

VETS

STATE

CO

UN

TY

PLES

ONE STOP

VETERANS

Goal: Partners Working Together

Page 5: Leadership for the Implementation of Veteran Services

Understand the manager/leaders role in

regards to JVSG staff.

COMPETENCY

Page 6: Leadership for the Implementation of Veteran Services

The most dangerous leadership myth is that leaders are born -- that there is a genetic factor to leadership. This myth asserts that people simply either have certain charismatic qualities or not.

- Warren G. Bennis

Balancing Leadership with Management

Page 7: Leadership for the Implementation of Veteran Services

o Role of the LVER staff o Role of the DVOP specialistso Integration of the LVER/DVOPo Incentives awards o Weighted measures o Priority of Service o Half – time LVER/DVOPo Funding formulao Mandatory training o Staff training testing

Congressional Vision:

Page 8: Leadership for the Implementation of Veteran Services

Grant Funding FormulaSection 4102 A (c) (2) B i

The Funding Ratio:– The Total Number of Veterans Residing in the State that are Seeking Employment

divided by– The Total Number of Veterans that are Seeking Employment in all States

Page 9: Leadership for the Implementation of Veteran Services

Organizational Chart

LVER

Secretary of Labor

AJC

Director (DVET)

Regional Administrator (RAVETS)

DVOP

Assistant Secretary for Veterans Employment and Training Services

Assistant Director (ADVET)

Program Assistant (VPA)

Page 10: Leadership for the Implementation of Veteran Services

DOL Employment Workshops

USERRA

Veterans

Preference

Employment Rights

Workforce Investment System

American Job Centers

Transition Services

VETS Programs

Page 11: Leadership for the Implementation of Veteran Services

Congress and VETS

It is difficult to demonstrate the benefit of JVSG if the veterans served and services provided are similar to Wagner-Peyser.

Congress has questioned how JVSG differs from other DOL programs, especially Wagner-Peyser State

Grants

Page 12: Leadership for the Implementation of Veteran Services

Disabled Veterans Outreach Program

Roles and Responsibilities4103A / VPL 3-14

Page 13: Leadership for the Implementation of Veteran Services

Title 38 U.S.C. Chapter 41

Full or part-timeRole is Intensive Services/Facilitating Placements:

A. Special disabled veteransB. Other disabled veteransC. Other eligible veterans

Section 4103 A

Maximum emphasis in meeting the employment needs of veterans shall be placed on assisting economically or educationally disadvantaged veterans.

Page 14: Leadership for the Implementation of Veteran Services

EFFECTS OF REFOCUSING ACROSS PROGRAMS

JVSG will serve fewer veterans and provide higher rates of intensive services

Wagner-Peyser/WIA’s workload of veteran clients will increase with fewer referrals to JVSGVeterans will receive priority of service

Page 15: Leadership for the Implementation of Veteran Services

Statutorily-Mandated Responsibilities

conduct EO & JD in the local community, on behalf of all AJC

veterans

provide intensive services to veterans

with SBE*

are not to provide direct services to

participants

are not to provide services to any other

population.

DVOP Specialists LVER Staff

*or other populations as specified by the Secretary

Page 16: Leadership for the Implementation of Veteran Services

DVOP Specialist DutiesVPL 03-14

Consistent with WIA Section 134(d)(3)(C), the intensive services category now is clarified to include:

Comprehensive and specialized assessment

Develop an individual employment plan

Short-term pre-vocational services

Individual counseling / career planning

Group Counseling

Page 17: Leadership for the Implementation of Veteran Services

1. Special disabled or disabled veteran (38 USC 4211)

2. Homeless (Homeless Assistance Act 42 USC 11302(a))

3. Recently-separated currently long term unemployed (27 consecutive weeks within the last 12 months)

4. Offender released in the last 12 months (WIA section 101(27))

5. Lacking a high school diploma or equivalent

6. Low-income (as defined by WIA sec. 101 (25)(B)

SIGNIFICANT BARRIER TO EMPLOYMENTVPL 03-14

Page 18: Leadership for the Implementation of Veteran Services

ADDITIONAL POPULATIONSDVOP specialists may also provide services to the following populations:

As specified by the SecretaryVeterans, ages 18-24

As specified in the FY 2014 Omnibus AppropriationTransitioning service members in need of intensive services

Wounded Warriors in military treatment facilities and their family caregivers.

Page 19: Leadership for the Implementation of Veteran Services

19

Total Veteran population(~21.2 million)

Veterans seeking AJC Services

(1.3 million participants)

Veterans with SBE (417,000 participants)

DVOP Specialists (328,000

participants)

Serving Veterans at American Job Centers

Page 20: Leadership for the Implementation of Veteran Services

CM Components:

Case Management

Case management is a service delivery strategy

Conduct an assessment Develop a plan

Follow-up

Page 21: Leadership for the Implementation of Veteran Services

LVER Utilization Title 38 U.S.C. Chapter 41

Section 4104 (b)

Page 22: Leadership for the Implementation of Veteran Services

(1) Outreach to employers:

o conduct seminars for employers

o in conjunction with employers, conduct job search workshops and establish job search groups;

(2) Facilitate employment, training and placement services furnished to veterans.

LVER Utilization Title 38 U.S.C. Chapter 41

Section 4104 (b)

and

and

(e) Reporting

Page 24: Leadership for the Implementation of Veteran Services

LVER Duties/Employer OutreachVPL 03-14

• Planning & participating in job & career fairs

• Conducting employer outreach

Page 25: Leadership for the Implementation of Veteran Services

LVER Duties/Employer OutreachVPL 03-14

In conjunction with employers, conducting job searches & workshops, & establishing job search groups

Page 26: Leadership for the Implementation of Veteran Services

LVER Duties/Employer OutreachVPL 03-14

Coordinating with unions, apprenticeship programs & businesses or business organizations to promote and secure employment and training programs for veterans

Page 27: Leadership for the Implementation of Veteran Services

LVER Duties/Employer OutreachVPL 03-14

Informing Federal Contractors of the process to recruit qualified veterans.

Promoting credentialing and licensing opportunities for veterans

Page 28: Leadership for the Implementation of Veteran Services

LVER Duties/Employer OutreachVPL 03-14

Coordinating and participating with other business outreach efforts

Page 29: Leadership for the Implementation of Veteran Services

GAO QUOTEMost state workforce administrators surveyed reported that the

new legislation has improved both the quality of services to veterans and their employment outcomes. They credited the availability of case management for much of the improvement in employment.

Page 30: Leadership for the Implementation of Veteran Services

Hiring LVER/DVOP StaffVPL 07-10

Preference for hiring:

Qualified service-connected disabled veterans

Qualified eligible veterans

Qualified eligible persons

Page 31: Leadership for the Implementation of Veteran Services

Part-Time PositionsVPL 07-10

No individual can be a half-time DVOP and a half time LVER.

Notification to Secretary if Non-Veteran employed as LVER or DVOP for 6 months

or more.

Page 32: Leadership for the Implementation of Veteran Services

Other Critical Observations

DVOP Specialists do not devote the majority of their time to delivering intensive services

LVER specialists do not devote the majority of their time to employer outreach

Page 33: Leadership for the Implementation of Veteran Services

Other Critical Observations

DVOP Specialists and LVER staff tend to devote the majority of their time to:

Delivering standard labor exchange services that are similar to the services delivered by Wagner-Peyser staff

Serving veterans whose reported characteristics are similar to those of the veterans served by Wagner-Peyser staff

Page 34: Leadership for the Implementation of Veteran Services

FUTURE OF JVSG GRANT

NEED FOR DISTINCTION

SPECIALIZATION OF ROLES

OTHER STAFF RESPONSIBLE FOR SERVICES TO VETERANS

Page 35: Leadership for the Implementation of Veteran Services

LEADERSHIP AND FEEDBACK

You will judge yourself by your intentions, whereas others will judge you by your behavior.

Page 36: Leadership for the Implementation of Veteran Services

LEADERSHIP AND FEEDBACK The Open Self – Information about yourself

that you and others know. The Blind Self – Information about yourself

that you don’t know but that others do know. The Hidden Self – Information about yourself

that you know but others don’t. The Unknown Self – Information about

yourself that neither you nor others know.

Page 37: Leadership for the Implementation of Veteran Services

FEEDBACK TOOLS One-on-one meetings Skip-level sessions Stop-start-continue evaluations 360 degree evaluations Cross-evaluations