leadership role guidelines · 2015. 1. 16. · feisty fido: help for the leash-reactive dog (2nd...

Leadership Role Guidelines

Table of Contents Leadership Role Guidelines ....................................................................................................................... 1

KPETS Guidelines for Orientation Leaders, Group Evaluation Leaders, ....................................................... 2

Group Evaluation Assistants, And Visit Evaluators ....................................................................................... 2

What you can expect from KPETS: ............................................................................................................ 2

What KPETS expects of you: ..................................................................................................................... 2

ORIENTATION LEADER .................................................................................................................................. 3

Roles and Responsibilities ......................................................................................................................... 3

Prerequisites ............................................................................................................................................. 3

Training Requirements: ............................................................................................................................. 4

GROUP EVALUATION LEADER ....................................................................................................................... 5


Prerequisites ............................................................................................................................................. 5


GROUP EVALUATION ASSISTANT .................................................................................................................. 7


Prerequisites ............................................................................................................................................. 7


VISIT EVALUATOR .......................................................................................................................................... 9


Prerequisites ............................................................................................................................................. 9

Training Requirements: ........................................................................................................................... 10

Experience Level Definitions ....................................................................................................................... 11

Training Requirement Definitions ............................................................................................................... 12

Published by: Registration Standards Committee January 2015

KPETS Guidelines for Orientation Leaders, Group Evaluation Leaders,

Group Evaluation Assistants, And Visit Evaluators

Thank you for your interest in assisting others in becoming registered therapy teams and for helping

KPETS continue to expand and serve the public while ensuring the safety of the clients, volunteers and

pets. There are four different roles you may fill in building KPETS teams; Orientation Leader, Group

Evaluation Leader, Group Evaluation Assistant, and Visit Evaluator. Each role has prerequisites, training

requirements and responsibilities so you may serve in the way that is most comfortable for you. We

look forward to assisting you on your journey and having you as a part of the KPETS volunteer training

team.

What you can expect from KPETS: To provide the tools, support, and training you need to perform your duties as an Orientation

Leader, Group Evaluation Leader/Assistant, and/or Visit Evaluator

What KPETS expects of you: To commit to serving in your role for a minimum of 1 year upon completion of the training

process

All candidates must be active KPETS volunteers in good standing.

ORIENTATION LEADER

Roles and Responsibilities Be the “face of KPETS” – you may be the first KPETS representative the applicant meets

Remain current on KPETS policies and procedures through participation in the KPETS training

leader e-mail list and attending applicable training opportunities

Have a clear understanding of the KPETS Orientation Manual

Obtain Orientation Packets from KPETS Office

Forward all registration forms and payments to KPETS office

Provide each attendee an Orientation Packet

Present orientation material in a clear and concise manner utilizing KPETS’ guidelines

o Scripted Notes

o Videos

o Handouts

Encourage group discussion and interaction while maintaining control and keeping the program

on time

Demonstrate the KPETS “Volunteer in Progress” website

Answer questions or provide follow-up as appropriate

Review Next Steps

o Forms to be completed

o Group Evaluation

o Visit Evaluations

Mentor candidates for KPETS leadership roles

o Provide feedback

o Complete/sign off on Training Tracking Form when appropriate skills are demonstrated

o Complete Leadership Role Feedback Form

Track and report volunteer hours (Tickspot Link: https://kpets.tickspot.com/login)

Prerequisites Upon review of the application the Registration Standards Committee (RSC) has the authority to waive

KPETS activity prerequisites based on the experience, skills, and knowledge of the applicant.

KPETS volunteer – minimum one year

Presentation/teaching experience

Complete Application Form (insert Link)

Provide two Letters of Reference (insert Link) Reference examples:

o Professional or personal reference who can speak to presentation abilities

o Active KPETS member/evaluator

o Supervisor/key contact of facilities visited through KPETS

https://kpets.tickspot.com/login

Recommended but not required

o KPETS (or equivalent therapy organization) therapy team visitation experience

o Dog training/animal behavior experience (i.e. teaching training classes, competing in

dog sport or show events, attending multiple training classes)

Training Requirements: Training requirements are based upon applicant’s experience level as approved by the Registration

Standards Committee (RSC). See Training Requirements Table for a summary of training requirements

and associated experience levels for each training leader role.

Review required dog behavior videos:

o Does your dog REALLY want to be petted?

http://eileenanddogs.com/2012/08/29/does-your-dog-really-want-to-be-petted/

o Calming Signals – a training video from Carolina Canines for Therapy (5

calmingsignals2people) https://www.youtube.com/watch?v=v9OO_FzXAss

Observe/attend one KPETS Orientation Session within six months of the date of application

Participate in Orientation Leader Workshop – this will count as observation/attendance of

Orientation Session

Review orientation materials and videos

Observe one Group Evaluation Session prior to leading supervised session

Observe one Visit Evaluation prior to leading supervised session

Assist at one Orientation Session

Practice presenting orientation material

Lead supervised Orientation Session with a qualified mentor (as determined by the RSC)

o Mentor to provide feedback and document successful completion on the Training

Tracking Form

o Note – additional supervised sessions may be required based upon experience and/or

session feedback

Optional Videos and Books:

o Dog Body Language Posts and Videos http://eileenanddogs.com/dog-body-language/

o P.B. McConnell & K.B. London, (2009). Feisty Fido: Help for the Leash-Reactive Dog (2nd

Ed)

o T. Rugaas, (2005). On Talking Terms with Dogs: Calming Signals (2nd Ed)

o K. D. Davis (2002). Therapy Dogs: Training Your Dog to Reach Others (2nd Ed)

Prerequisites (continued)


https://www.youtube.com/watch?v=v9OO_FzXAss

http://eileenanddogs.com/dog-body-language/

GROUP EVALUATION LEADER

Roles and Responsibilities Coordinate with facility, registrar and other leaders as needed to schedule evaluations

Conduct Group Evaluations following KPETS’ guidelines

Provide friendly and supportive feedback on appropriate behavior to potential teams

Provide constructive instruction/criticism in a positive manner to promote growth and

understanding

Oversee Group Evaluation Assistants

Complete therapy team evaluation forms

o Returned to handler

o Post team evaluation results online (insert Link)

Remain current on KPETS policies and procedures through participation on the KPETS training



o Coordinate observations at Group Evaluations

o Supervise group evaluation leader/assistant trainees

o Complete/sign off on the Training Tracking Form when appropriate skills are

demonstrated






KPETS (or equivalent therapy organization) experience – Minimum 25 hours therapy team

visitation experience



o Dog Trainer or Vet





dog sport or show events)

o Volunteering with rescue or service dog training organization

o Attending multiple training classes or similar experience

o Presentation/teaching experience





Complete required reading


Ed)








o Orientation t Leader to complete Training Tracking Form

Participate in Evaluator Training Workshop

o Will contribute towards required evaluation observations

One Group Evaluation

One Visit Evaluation

o If unable to attend a workshop, RSC may approve substitution of addition supervised

evaluation (group or visit) with a qualified mentor.

Complete Group Evaluations and/or Visit Evaluations observation/participation based upon

desired role and degree of experience as approved by the RSC.

o Mentor to document attendance/participation on the Training Tracking Form

Complete supervised Group Evaluations and/or Visit Evaluations with a qualified mentor (as

determined by the RSC).

o Mentor to provide feedback and document successful completion on the complete

Training Tracking Form

o Note – additional supervised sessions may be required based upon applicant

performance and mentor feedback

Optional Videos and Books






GROUP EVALUATION ASSISTANT

Roles and Responsibilities Provide assistance and perform duties as requested by the Group Evaluation Leader



Group Evaluation Leader/Visit Evaluator in training provide assistance based upon experience

level

o Intermediate Level or Advanced – all duties

o Minimum Level - observe at 2 Group Evaluations before helping with paperwork to

promote learning of animal and handler behaviors and interactions




Same as Group Evaluation Leader

Note – Assistant may be Group Evaluation Leader or Visit Evaluator in training






Ed)






























Training Requirements (continued)


VISIT EVALUATOR

Roles and Responsibilities Coordinate evaluation visits with facility

Provide KPETS office with contact information to be posted on website - include preference for

contacting (i.e. e-mail, text, or call)

Respond to requests by therapy teams in a timely fashion to schedule evaluations

Providing information about the process and directions to the facility

Conduct Visit Evaluations following KPETS’ guidelines

Provide guidance/instruction to the potential team in a friendly and supportive manner, while

evaluating them for safety and appropriate behavior

Provide friendly and supportive feedback on appropriate behavior to potential teams

Provide constructive instruction/criticism in a positive manner to promote growth and

understanding

Complete therapy team evaluation form

o Return to handler

o Post team evaluation results online (insert link)




o Post upcoming visit evaluations on the email list

o Coordinate observations

o Supervise visit evaluator trainees conducting evaluations

o Complete/sign off on the Training Tracking Form when appropriate skills are

demonstrated







visitation experience



o Dog Trainer or Vet






dog sport or show events)

o Volunteering with rescue or service dog training organization

o Attending multiple training classes or similar experience






Ed)



























Prerequisites (continued)




Experience Level Definitions

Minimum:

o Active KPETS Volunteer – minimum one year

o KPETS (or equivalent therapy organization) experience – Minimum 25 hours therapy team

visitation experience (not applicable for Orientation Leaders)

Intermediate:

Active KPETS Volunteer – minimum one year



Additional animal behavior or training experience (i.e. attended additional dog training classes,

trained multiple dogs)

Advanced:

Active KPETS Volunteer – minimum one year



Additional animal behavior or training experience (i.e. attended additional dog training classes,

trained multiple dogs)

Taught training classes with a variety of breed- minimum of one year or trained and competed

in dog sport events with multiple dogs or for multiple years

Training Requirement Definitions The required number of Observations and Supervised Sessions is determined by experience level

(See Training Requirement Table) and at the discretion of the RSC and mentors

Observation/Participation

Orientation Leader – Observe Orientation Leader and participate in completing paperwork at

the end of the session (may greet and interact with attendees as appropriate). Discuss session

afterwards if time permits.

o Mentor Leader will complete/sign off on Training Tracking Form

Group Evaluation Leader and Assistant – Participate in greeting handlers and dogs, observe

teams performing exercises and provide assistance with evaluation paperwork and as otherwise

requested by the mentor leader. Discuss session afterward if time permits.

o Ideally observations should be done with more than one group evaluation leader if

available.

o Trainees with minimum experience should observe for the first two sessions without the

responsibility of assisting with paperwork to tallow the trainee to focus on observing

dog (and handler) behavior and body language.

o Mentor Leaders will complete/sign off on Training Tracking Form

Visit Evaluator – Observe therapy team and participate in completing the therapy team

evaluation form and discussion at the end of the evaluation

o Observations to be completed with at least two different mentor evaluators.

o Mentor Leaders will complete/sign off on Training Tracking Form

Supervised Sessions/Visits

Orientation Leader – Trainee conducts orientation session and completes orientation

paperwork for submission to the KPETS office. Mentor leaders will provide assistance as needed

and feedback as part of the training process.

o Mentor leader will complete the paper evaluation for the trainee, post results online

and complete/sign off on Training Tracking and Feedback and Suggestion Forms

Group Evaluation Leader - Trainee conducts group evaluation. Mentor leaders will provide

assistance as needed and feedback as part of the training process.

o Trainee will complete online reporting in collaboration with mentor (both names should

be included in the notes)

o Mentor leaders will complete the paper evaluation for the trainee, post results online


Group Evaluation Assistant – Supervised sessions are not required unless Assistant wants to

advance to a leader role

Supervised Sessions/Visits (continued)

Visit Evaluator – Trainee will conduct visit evaluation and complete evaluation form with

support from the mentor evaluator.

o Trainee will complete online reporting in collaboration with mentor (both names should

be included in the notes)

o Mentor leaders will complete the paper evaluation for the trainee, post results online


Additional supervised sessions/evaluations may be required at the discretion

of the mentor leader/evaluator.

Training Requirement Table For

Orientation Leaders, Group Evaluation Leaders,

Group Evaluation Assistants, And Visit Evaluators

Experience Level

Minimum o KPETS Volunteer – minimum one year o KPETS (or equivalent therapy

organization) experience – Minimum 25 hours therapy team visitation experience (not applicable for Orientation Leaders)

Intermediate o Minimum Experience o Additional animal behavior or training

experience (i.e. attended additional dog training classes, trained multiple dogs)

Advanced o Intermediate Experience o Taught training classes with a variety of

breed- minimum of one year or trained and competed in dog sport events with multiple dogs or for multiple years

Training Requirement

Orientation Group

Evaluation Visit

Evaluation Orientation

Group Evaluation

Visit Evaluation

Orientation Group

Evaluation Visit

Evaluation

Orientation Leader

Observe: 1 Assist: 1 Supervised – 1

Observe: 1 Observe: 1 Observe: 1 Assist: 1 Supervised – 1

Observe: 1 Observe: 1 Observe: 1 Assist: 1 Supervised – 1

Observe: 1 Observe: 1

Group Evaluation Leader

Observe: 1 Observe: 6 Supervised: 2

Observe: 3 Observe: 1 within 6 months

Observe: 4 Supervised: 2

Observe: 2 Observe: 1 within 6 months


Observe: 1

Group Evaluation Assistant

Observe: 1 Observe: 6 Observe: 3 Observe: 1 Observe: 4

Observe: 2 Observe: 1 Observe: 2

Observe: 1

Visit Evaluator Observe: 1 Observe: 3


Observe: 1 Observe: 2


Observe: 1 Observe: 2 Observe: 2 Supervised: 1

Reading/Video Requirements: Remain the same for all Experience Levels

Orientation Leader

Required dog behavior videos o Does your dog REALLY want to be petted? http://eileenanddogs.com/2012/08/29/does-your-dog-really-want-to-be-petted/ o Calming Signals – a training video from Carolina Canines for Therapy (5 calmingsignals2people)


Group Evaluation & Visit Evaluator

Required reading o P.B. McConnell & K.B. London, (2009). Feisty Fido: Help for the Leash-Reactive Dog (2nd Ed) o T. Rugaas, (2005). On Talking Terms with Dogs: Calming Signals (2nd Ed)

Required dog behavior videos o Does your dog REALLY want to be petted? http://eileenanddogs.com/2012/08/29/does-your-dog-really-want-to-be-petted/ o Calming Signals – a training video from Carolina Canines for Therapy (5 calmingsignals2people)


Note: All roles are required to observe an Orientation Session within 6 months of the date of the application

Group Evaluation Sessions & Visit Evaluations – Trainees are to attend sessions provided by multiple mentors as available.





leadership role guidelines · 2015. 1. 16. · feisty fido: help for the leash-reactive dog (2nd...

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