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©2016 Leading Information Governance for Healthcare Content Provided by the CSA Excellence Presentation Series

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Page 1: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

Leading Information

Governance for Healthcare

Content Provided by the

CSA Excellence Presentation Series

Page 2: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

AHIMA Strategic Initiatives

• Information Governance

• Informatics

• Public Good

• Innovation

• Leadership

Page 3: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

AHIMA: Leading Information

Governance for Healthcare

• Why is Information Governance (IG) important?

• Why is IG needed for Healthcare?

• What is IG?

• Review and understand the direction of AHIMA’s IG Work

Page 4: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

Rate of adoption and volume of electronic systems

Rate of growth, types and volume of devices

Lack of agreed upon rules/standards

State of interoperability

Why IG?

Disruptive Technology

Page 5: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

TRUST: The Reason for IG in Healthcare

Safe Use of Health ITRight Patient – Right Information

Quality Care - Lower CostsReduced Information Risk

Reliable Performance MeasuresProof of the Value of Care Purchased

Trust in Exchange PartnersReliable Analytics – Decision Support

A Learning Health SystemAppropriate and Ethical Use of Information

A State of InteroperabilityResearch – Population Health

Page 6: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

AHIMA: Leading Information

Governance for Healthcare

Organizations across multiple industries recognize the need to value and control their information, and nowhere does this make more sense than in healthcare.Control requires governance. Governance requires the adoption and ingraining of principles, a framework, rules and managed processes.

Page 7: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

IG’s Dual Purpose:

Stewardship for

compliance and risk

management

Enhanced ability to

leverage information

to achieve

organization’s goals

Page 8: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

AHIMA’s Definition of

Information Governance

An organization-wide

framework for managing

information throughout its

lifecycle and supporting the

organization’s strategy,

operations, regulatory, legal,

risk, and environmental

requirements

Page 9: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

An Information Governance

Framework Addresses:

• Who is accountable for what

• How information strategy aligns with the organization’s goals

• How information is valued for preservation/retention/managing associated costs

• Roles, policies

• Standards (data and information mgt)

• Metrics

Page 10: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

IG: Different than IM

• Strategic

• Applies to all types of information, not just clinical

• Breaks down the silos that prevent consistency and

standardization of uses, policies and processes

across the departments and business units of the

organization and even outside of its walls

Page 11: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

IG for Healthcare

• IG is not JUST needed in hospitals….but in all

types of delivery settings, and across the

healthcare ecosystem….. Wherever information is

exchanged, used, administered, analyzed,

released, stored, archived or deleted/destroyed,

it must be governed.

• IG is NOT an IT project… it is not a project at all…

but an ingraining of principles, a framework, rules

and processes for managing and controlling

information across the organization.

Page 12: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

Information Governance-

Healthcare

• There must be acceptance that information is a

mission-critical asset to be controlled throughout its

lifecycle.

• Data and information regardless of medium must be

included

• All information must be governed….IG in healthcare

cannot be limited to health information…Data and

information supporting the business of the entire

organization must be governed.

Page 13: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

• Establishing an expert advisory panel

• Conducting surveys on IG in healthcare

• Publishing white papers on IG

• Develop principles for IG in healthcare

• Developing a maturity model and self-assessment tools

• Developing, refining and providing resources to operationalize IG

• Providing references, webinars and forums to raise awareness of IG

AHIMA: Leading Information

Governance for Healthcare

Page 14: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

2013

2014

2015

2016

2017

IG Adoption ModelIG Survey-Readiness IG Pilots LaunchAHIMA IG ToolkitIG Solutions Launch:IGPulseRate, IG AdvisorsIGIQ

IG Survey-State of IGIG Principles for HealthCare

Strategic Initiative:Driving the Adoption of IG in Healthcare

Refine IGPulseRateIG Pilots, Grow ToolkitShare LearningsLaunch IGHealthRate

Refine IGHealthRateGrow ToolkitPilot Learnings

AHIMA - Leading the

Way in Healthcare IG

Page 15: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

Attribution—ARMA International. GARP

arma.org

AHIMA: Leading Information Governance for

Healthcare

Principles—IGPHC™

• Accountability

• Transparency

• Integrity

• Protection

• Compliance

• Availability

• Retention

• Disposition

ADAPTED FOR

HEALTHCARE

Page 16: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

AHIMA IG Adoption Model TM

• Five-level model• Defines characteristics of governance practices at

advancing levels of maturity• Rooted in IG best practices, standards and

requirements• Introduces constructs of IG organizational

“competencies” that are enumerated by performance-driven “markers”

Page 17: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

AHIMA IG Adoption Model TM

Broad use of the Adoption Model will enable:

• A recognized scoring mechanism for IG adoption levels• Peer group benchmarking• An indication of trustworthiness of an organization’s

information• An indication of partnerships desirability for

accountable care, preferred provider networks, and information exchange participation

Page 18: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

AHIMA’s IG Adoption Model

IG Organizational

Competencies:

• Strategic Alignment

• Organizational Structure

• Awareness & Adherence

• IG Performance Management

• Regulatory & Legal Response

• Standard Operating Policies

• Data Governance

• Trustworthiness

• Security & Privacy

• Lifecycle Management

Principles:

• Accountability

• Transparency

• Integrity

• Protection

• Compliance

• Availability

• Retention

• Disposition

Page 19: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

IG Adoption Model

• Within each of the 10 competencies are specific performance markers

• Each performance marker is described at each level

• Organizations can then assess and score by marker, by competency and overall

Page 20: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

IG Adoption Model

• Subscription-based solution.• Detailed self-scoring of IG maturity.• Uses a 5-Level, 5-point scoring system based

on maturity markers across 10 IG Organizational Competencies (IGOC).

• Yields maturity scores in the aggregate and by competency.

• Multiple views of maturity levels based on organizational needs.

• Industry peer group benchmarking from granular to aggregate levels.

• Integrates guidance and coaching based on levels attained.

• Enables the organization to establish a path

for achieving maturity goals.

Page 21: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

AHIMA: Leading Information

Governance for Healthcare

The time has come for healthcare to adopt

governance of information.

Trust in health information depends on

it.

Page 22: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

Leading Information Governance for

Healthcare

The Time is NOW!•Sharpen your leadership skills•Build relationships•Communicate/collaborate with others about IG benefits•Learn all you can about IG

AHIMA’s IG Pagehttp://www.ahima.org/topics/infogovernance orIGIQ.com#IGNow

Page 23: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

www.arma.org

Initial Content:

Charters

Org Charts

Sample Plans

Role Definitions

Practice Guidelines

Sample Procedures

Articles

Case Studies

Tools for:

ROI, Classification,

Valuation,

Defining Data & Info Uses

Online Toolkit

Page 24: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

• Webinars

• Boot camps

• Leadership

Forums

• Summits

• Journal articles

and practice

briefs

AHIMA’S IG INITIATIVES –

WHAT’S NEXT?

Page 25: Leading Information Governance for Healthcare Content ... · AHIMA Strategic Initiatives ... Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses Online

©2016

Questions