lean kanban-end-to-end-flow

Lean-Kanban Europe 2010 End-to-end flow

(c) TeamProsource 2010 1

From idea to implementationC ti d t d fl iCreating end-to-end flow in

project organisations

Lean-Kanban EuropeAntwerpen, September 2010

www.TeamProsource.euwww.TeamProsource.eu

Accelerated projects and services flow through 360°improvement

A competence improvement platform including public training

360°diagnostic andimprovement to accelerate

the flow of projects and services

www.TeamProsource.eu 2

platform, including public training, in-company training programmes,

and coaching

Flexible staffing of highly skilled resources with quality guarantee

End-to-end flow | Lean-Kanban Europe 2010



Accelerated projects and services flow through 360°improvement

Let's enter into a Let's enter into a Let s enter into a dialogue, shall we?Let s enter into a

dialogue, shall we?

TeamProsourceEU

www.TeamProsource.eu 3

TeamProsource LinkedIn company page

TeamProsource LinkedIn group

ProsourceAcademy LinkedIn group

TeamProsourceEU

End-to-end flow | Lean-Kanban Europe 2010

Lange wapper(aka Osterweel verbinding)

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From idea to implementation

discovery deliverydiscoveryUnderstand what to deliver

deliveryDeliver according commitment


Business Engineering

Feedback and feed forward



Misinformed commitment


Failure load



Flow




FLOW

Even bigger feedback loops




FLOW



End-to-end flow



FLOW


FLOW

… linearly or iterativelyLinear Iterative

• The user is engaged at the beginning and at the end

• The needs are discovered at the start and the results of the project are delivered at the end

• Benefits are realised (long) after the project has ended

• The user is continuously involved in the project

• The needs are discovered incrementally and project results are also delivered incrementally

• Benefits are realised incrementally during the project

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Discovery Strategy Delivery Implementation

Discovery

StrategyDelivery

Implementation



One size fits all … or not?

Every project is unique …

www.TeamProsource.euBecome the 360° PM | PMI BeNeLux 2010

… but some are more unique than others!

11

End-to-end kanban so that projects flow through the organisation

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Delivery starts with an informed commitment

• The supplier shall• The supplier shall provide that all of user data is to be recoverable to within one working day, with 99.9 percent

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preliability.

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… rapidly converges

Knowledge growing Business value growingInspiration.: http://Alistair.Cockburn.us

Knowledge growing(risk reduction)

Business value growing

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…by eliminating risks and options Step-wise refinement allows you to move from vague idea to realization move from vague idea to realization eliminating risks and options as you go.

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This has led to kanban for delivery

• Value stream ofValue stream of products in different stages of development

• Limit work-in-


progress

• Pull of work


Pull of work through WIP constraints



Delivery kanbanWIP Limit

Scope DoneElaborate Realize

2 2 1Training Proposals


pull

Scope content

Elaborate content

Training delivery package

pull

17End-to-end flow | Lean-Kanban Europe 2010

pull

Discovery generates optionsDiscovery prepares informed

i b i icommitment by generating options.




…finding what you are not looking for


Ref.: Front End of Innovation, Peter A. Koen, Ph.D.

Serendipity can be shaped


Serendipity can be shaped



Be prepared to scale fast

Pivot point


Delivers nearly no knowledge(or risk reduction)

time21End-to-end flow | Lean-Kanban Europe 2010

Requirements for a kanban for discovery• Reliably produces (high value) optionsReliably produces (high value) options

– Requisite variety of options to start with

– Manage the cost of failure

• Value stream with


– many low effort options at the start

– Few high effort options at the end




Training discovery kanbanMinimal options

Speculate DoneExplore Adapt

p5 2 1Training

ideas


Cancelpull

Customer validation

Market probe

Full marketing

pull


Training discovery kanbanMinimal options

Speculate DoneExplore Adapt

p5 2 1Training

ideas Visualize workflow

Limit work in progress

Measure & manage flow

Ensure minimal options

option flow


Cancelpull

Customer validation

Market probe

Full marketing

pull


Make process policies explicit

Use models to recognize improvement opportunities



Reflection

• Avoid• Avoid– Discovery = brainstorming

– Under pressure generate more options


– Being to tied up in long shot opportunities


End-to-end flowdiscovery delivery

• Value stream ofoptions

• Ensure minimal options

• Value stream of products

• Limit work-in-progress

y y


• Pull of options


• Pull of work



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