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Page 1: LEAN UX + BUSINESS DESIGN€¦ · LEAN UX functional, o predictable, xperience omes.! M 2 M Y! 21. M 2 M S! 22. M 2 M Y xt! 23. M 2 M xt! 24 2011 co. M 2 M xt! 25 2011 co eir s es

Confidential ©

201321212 .COM

LEAN UX + BUSIN

ESS DESIG

N

October 9, 2014

1

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OU

R F

OC

US

1.P

roduct Developm

ent 2.

Custom

er Developm

ent 3.

Grow

th 4.

Fundraising

!2

Page 3: LEAN UX + BUSINESS DESIGN€¦ · LEAN UX functional, o predictable, xperience omes.! M 2 M Y! 21. M 2 M S! 22. M 2 M Y xt! 23. M 2 M xt! 24 2011 co. M 2 M xt! 25 2011 co eir s es

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OU

R F

OC

US

1.P

roduct Developm

ent 2.

Custom

er Developm

ent 3.

Grow

th 4.

Fundraising

!3

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21212COM W

hat Have W

e Learned

!4

Page 5: LEAN UX + BUSINESS DESIGN€¦ · LEAN UX functional, o predictable, xperience omes.! M 2 M Y! 21. M 2 M S! 22. M 2 M Y xt! 23. M 2 M xt! 24 2011 co. M 2 M xt! 25 2011 co eir s es

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!5

PR

OD

UTO

B

US

INES

S

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!6

Design Is P

roblem Solving

Page 7: LEAN UX + BUSINESS DESIGN€¦ · LEAN UX functional, o predictable, xperience omes.! M 2 M Y! 21. M 2 M S! 22. M 2 M Y xt! 23. M 2 M xt! 24 2011 co. M 2 M xt! 25 2011 co eir s es

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!7

Design B

egan As C

omm

unication

Page 8: LEAN UX + BUSINESS DESIGN€¦ · LEAN UX functional, o predictable, xperience omes.! M 2 M Y! 21. M 2 M S! 22. M 2 M Y xt! 23. M 2 M xt! 24 2011 co. M 2 M xt! 25 2011 co eir s es

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!8

Expanded To P

hysical Things

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!9

Then On To Less Tangible Things

Page 10: LEAN UX + BUSINESS DESIGN€¦ · LEAN UX functional, o predictable, xperience omes.! M 2 M Y! 21. M 2 M S! 22. M 2 M Y xt! 23. M 2 M xt! 24 2011 co. M 2 M xt! 25 2011 co eir s es

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!10

Today Design Tackles C

omplex System

s

Page 11: LEAN UX + BUSINESS DESIGN€¦ · LEAN UX functional, o predictable, xperience omes.! M 2 M Y! 21. M 2 M S! 22. M 2 M Y xt! 23. M 2 M xt! 24 2011 co. M 2 M xt! 25 2011 co eir s es

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!11

YO

U A

RE

A D

ES

IGN

ER

!

“Anyone w

ho makes d

ecisions about how

the prod

uct should

be is a d

esigner*. D

esigner is a role, not a

person. A

lmost every d

eveloper on a team

makes

some d

ecisions about how

the prod

uct will b

e, just throug

h the act of creating the p

roduct. T

hese d

ecisions are desig

n decisions, and

when you m

ake them

, you are a desig

ner. For this reason, no matter

what your role on a d

evelopm

ent team, an

understand

ing of the p

rinciples of d

esign w

ill make

you better at w

hat you do.”

Jesse Schell, Schell Gam

es!

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So How

Does Lean A

pply To D

esign And U

ser Experience?

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LEAN

UX

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OU

R W

OR

LD

!14

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OU

R W

OR

LD

!15

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OU

R W

OR

LD

!16

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OU

R W

OR

LD

!17

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LE

AN

ST

AR

TU

P

!18

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So How

Does Lean A

pply To D

esign And U

ser Experience?

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!20

LE

AN

UX

Lean User E

xperience is a cross-functional,

princip

le-driven p

rocess characterized by

rituals that pred

ispose team

s to pred

ictable,

high-q

uality, high- velocity user exp

erience outcom

es. !

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LE

AN

UX

ME

TH

OD

OL

OG

Y

!21

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EA

N U

X E

LE

ME

NT

S

!22

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LE

AN

UX

ME

TH

OD

OL

OG

Y

Caption Text

!23

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Caption Text

!24

Lean UX

Fundamentals, 500 Startups Edition 02/2011

[email protected]

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Caption Text

!25

Lean UX

Fundamentals, 500 Startups Edition 02/2011

[email protected]

People, their goals &

needs

Sketches and prototypes

“New

user” experiences

CU

STOM

ER D

EVELO

PMEN

T =

UX

!!?

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1.C

ontinuous Learning

2.A

ssump

tions + Hyp

othesis

3.B

ias Toward

s Making

4.M

anage O

utcomes

5.A

New

Org

anization