learn all the tricks of spiceworks 6
DESCRIPTION
TRANSCRIPT
Spiceworks 6 coming…Still in Beta (5)
Over 2500 Beta Users
Server & Client Functionality
Ready by mid June
Spiceworks 6What are the biggies in 6.0?
Knowledge
Base
The Agent Cloud Service
Discovery
More!
• Knowledge Base v1 • Cloud Service (auto discover)• Remote Agent• New Mobile Helpdesk • Improved scanning & up/down detection • Custom ticket entry form• RFQ’s synch with purchase list• More with Vendors• Lots of bug-fixes
Community Driven KB
• Search/bookmark 2,100+ articles
• Copy and edit existing articles
• Author custom articles w/visibility
• Share on the user portal
• Additional Types / Templates
• Additional Sharing Models
• Local Store (additional security)
Post 6.0 Features
DiscoveryWhat's in the cloud?
• Automatic detection
• Identify potential security risks
• Consolidate accounts
• 3rd Party Integrations
The Spiceworks AgentKeep track of roaming devices.
• Optional agent for roaming devices
• Scans locally, then “phones home” to Spiceworks
Mobile Help DeskUntether IT.
• Native mobile UI for Help Desk
• Available on iOS and Android – phones and tablets
• Manage tickets on the go
Nmap IntegrationScan faster and more reliably. • Discovery loop
scanner now uses Nmap faster, more reliable scans
• Replacing up/down check with Nmap better “server is down” results
Fine tune your HelpDesk
• Custom ticket submission
• Required fields
• Custom Attributes
• Admins have ticket-search
• Catalogs from vendors• Auto-pricing in seconds
Synch w/Purchase List
• New vendor page directory
• New vendor digest email
• Improvements to vendor page discussions
Vendor Pages
Product Pages
Connecting Users & Vendors
Questions?