learn how ca services can help you optimize your ppm journey
TRANSCRIPT
![Page 1: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/1.jpg)
World®’16
LearnHowCAServicesCanHelpYouOptimizeYourPPMJourneyStephenieHarp,BryanReidandGeorgeStarrPPMServicesOrganizationCATechnologies
AMX124P
AGILEMANAGEMENT
![Page 2: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/2.jpg)
2 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
©2016CA.Allrightsreserved.Alltrademarksreferencedhereinbelongtotheirrespectivecompanies.
Thecontentprovidedinthis CAWorld2016presentationisintendedforinformationalpurposesonlyanddoesnotformanytypeofwarranty. The informationprovidedbyaCApartnerand/orCAcustomerhasnotbeenreviewedforaccuracybyCA.
ForInformationalPurposesOnlyTermsofthisPresentation
![Page 3: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/3.jpg)
3 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Abstract
Collaboratewith3of‘CAServices’luminaries:BryanReid,GeorgeStarr,andStephenieHarptolearnwhatisworking,andwhathaschangedinhowyouimplementand/orgrowadoptionofCAPPMsuccessfully.
Thissessionisfocusedonsharingbestpractices,tools&techniquestohelpyouachieveyourbusinessoutcomesweatheryouareanew,experienced,orseasonedcustomer.
Someofthediscussiontopicswillinclude:On-Premisevs.SaaS? Whencana'ValueRealizationRoadmap’or‘MaturityAssessmentPlan’helpmeandhowdoIgetone? Cananyonehelpme,nowthatIhave‘customized’toomuch? Therewillalsobeplentyoftimeforadhoctopicstomakethisaninteractiveanddynamicsession.
StephenieHarpBryanReidGeorgeStarr
CATechnologiesPPMServicesTeam
![Page 4: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/4.jpg)
4 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Agenda
BUSINESSAGILITYENABLESADOPTIONANDVALUE
RAFFLE
TECHNIQUESTOGAINADOPTIONANDGROWPPMMATURITY
TRANSFORMYOURSOLUTIONWITHTHECLOUD
Q&A
1
2
3
4
5
![Page 5: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/5.jpg)
5 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
“Yes- weareconvinced:weneedtoadapttocompeteintheapplicationeconomy!
HowwillbusinessagilityenableustonotonlyincreaseouradoptionofourCAPPMsolutionbutdeliverthevalueweexpect?”
![Page 6: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/6.jpg)
6 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
SolutionadoptionrequiresquicktimetovalueWINDOWOFOPPORTUNITY
60%ofcustomerssaythewindowofopportunitytodrivesolutionadoptionbeforeitbecomesan“uphillbattle”is90daysorless
SOLUTIONADOPTIONCHALLENGE
77%ofcustomerssaysolutionadoption isasignificantormajorchallengewhenimplementingnewtechnology
50%ofcustomerssayimprovedbusinessoutcomesisatopadvantageofquickersolutionadoption
IMPROVEDBUSINESSOUTCOMES
https://www.techvalidate.com/app/facts/9ED-ED2-749
https://www.techvalidate.com/app/facts/9ED-ED2-749
https://www.techvalidate.com/app/facts/E78-A38-EFB
![Page 7: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/7.jpg)
7 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Defined BusinessOutcomesDriveAdoption
![Page 8: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/8.jpg)
8 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Release # Business Outcomes # of Sprints EstimatedTime
ROI Measurements Health
R1 - Demand Management
Faster turnaround time to start projects x of 11 4 Months
- % of Ideas created and linked to ‘Strategy’
- Cycle Time of Project Creation
R1 - Agile ProjectManagement
- Increase associate satisfaction- Improve financial margins
x of 6 3 Months
- % of Active Projects created (x of Y) - % Reduction in ‘Project
Administration’ (e.g. time to submit a Status Report, Time Entry, etc.)
- % Average Financial Margin per project
As-of-Date:Month1fromNoticetoProceed
CA Services - Project Success Value Scorecard (Sample)95-99% 85-95% <75%
ü Measure what mattersü Draft on what worksü Tailor your scorecard
![Page 9: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/9.jpg)
9 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
ValueIsTheDriverOfAdoption
![Page 10: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/10.jpg)
10 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
ValueStream(s)
PlanOfRecord/IntakeProcess
ReleaseTrain1
ReleaseTrain2
ReleaseTrain3
Valuestreamimplementationapproachtoenhanceadoption
PortfolioMgmt
InterfacesResourceMgmt
ScheduleMgmt
ReportingDemandMgmt
ProjectMgmt
FinancialMgmt
Risk/IssueMgmt
![Page 11: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/11.jpg)
11 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
“CAPPMisawonderfulapplicationandweknowitwillallowustomeetourbusinessoutcomes.
Howdoweconfidentlydefinetherightsolutionthatprovidesevenmorevaluetoday…whilelayingafoundationtoextendcapabilitiesinthefuturewhenweareready?”
![Page 12: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/12.jpg)
12 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Well-definedvision,outcomesandplansareessentialtodefiningandmeasuringsuccesswithPPM
Multipleorganizations;notaligned
Differentmaturitylevels
Differentsystems
Unclearordivergentpriorities
Nocommonvisionand
plan
Multipleorganizations;inconcert
DifferentMaturityLevels
Commonsystem
AlignedPriorities
Commonvisionand
planLowerLikelihoodof
Success
HigherLikelihoodof
Success
![Page 13: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/13.jpg)
13 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
AValueRealizationRoadmap(VRR)quicklyalignsmultiplestakeholderstoonePPMvisionandplan
ProjectManagement
PortfolioManagement
ResourceManagement
Integration
SystemReplacement
• Multipleorganizations• Differentmaturitylevelsandsystems• Alignimplementationwithbusinessdriversandpriorities• Takeshoursversusweeks
![Page 14: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/14.jpg)
14 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
TheCAPPMMaturityAssessmentProcess(MAP)assessespeople,processandtechnology
ProcessGroupA
ProcessGroupB
Organization People
Technology
• Considersmorethanjusttechnology• HelpsbuildaplanforPPMprocessesandorganizationalchangemanagement• Takes<2days
![Page 15: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/15.jpg)
15 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
InsightsfromtheVRRandMAP
Scenario Observations Insights
Alignment islacking • Multiple stakeholders• Differenceprocesses,competencies
andsystems• Sometimeshavealackofsynergy
• Solution:VRR• Getorganizationsonthesamepageand
followingacommonvision• Eachapproachtakeslessthan2days• TheVRRhashelpedbuildsynergyinupto10
differentorganizationsatonce
Progress isslow • Initialimplementationiscomplete,butmomentumhasslowed
• Hardtoget executivesupport
• Solution:MAP• Measuresmaturity,definesimprovementgoals,
andmeasuresprogress• Repeatevery18months• Itonlytakes1-2daysvs.severalweeksfortypical
approaches• CustomershavesuccessfullyusedtheMAPasa
basisforcontinuousimprovement
![Page 16: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/16.jpg)
16 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
“Weareconsideringmigratingoursolutiontothecloudforbusinessandtechnicalreasons.
Aswebeginthisprocess,whatshouldwebeawareoftohelpensureoursolutionismigratedsuccessfully?Whatshouldwefocusonandprioritizeduringthisprocess?”
![Page 17: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/17.jpg)
17 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Discover
1
CaptureandAnalyze
Improveuserexperienceandincreasesolutionadoption
§ Conductassessment§ Providefindingsandrecommendation
Evolve
4
Enhance
Plan
2
DeterminePath
Migrate
3
DeploySolution
§ Selectoption§ Preparation
§ Migratesolution§ Remediation§ Knowledgetransfer
§ Monitor§ ExtendPPMmaturity§ Adoptioncheckpoints
“CAServicescommitmenttocustomerserviceiswhatcontinuestobejustoneofthejoiningforcesinthebusinessrelationship.Withtheirhelp,wewereabletoimplementPPMtoincludetimetracking,financialsandresourcemanagementquickly(5weeks).”
ITProjectManager,SecurityProductsandServicesCompany
TransformyourCAPPMsolutionwiththecloudFollowthese4keystepsduringyourmigrationjourney
![Page 18: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/18.jpg)
18 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
IdentifyareasfortransformationImproveyoursolutionperformanceandmaximizethevalueofyourCAPPMinvestment
§ Evaluatebusinessprocesses
§ AssessPPMmaturity
§ DetermineOCMimpacts
§ Identifybestpracticestoleverage
§ Reviewusageandtelemetrystatics
§ Evaluatetechnicaldebt
§ AnalyzeSaaScostsavings
Atimetoreflect…......
![Page 19: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/19.jpg)
19 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
PlanningisessentialtosuccessfuladoptionConsideringimpactstopeople,processandtechnologyisamust!
PEOPLE
PROCESSTECHNOLOGY• Businessprocessunderstanding• Policies,proceduresandreporting• Businessprocessreengineering• DefineKPI’sandadoptionmetrics
• Organizationchangemanagement• Rolesandresponsibilities• Userexperience• Enablement
• Rationalizationofservices• Technicaldebtreduction• Complianceandaudits
Strategy
Compliance
Governance
![Page 20: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/20.jpg)
20 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
GoodcommunicationoptimizesthemigrationjourneyEnsuringbuyinfromstakeholders andteam iscrucialforasmoothmigrationprocess
§ Followtheplanbut bepreparedtopivotandreassess
§ Communicateoften
§ Definecleartestingstrategy
§ Ensuretestingteamunderstandsthesolutionandtheprocess
§ Dailystandupshelprisksmoreeasilybubbletothesurface
§ Setrealistictimelinesandvelocitygoalsfortheteam
§ Listen!
§ EvaluateadoptionKPI’swithdefinedtimelinestocheckprogress
§ Create18monthroadmaptoalignwithstrategy,desiredoutcomesandenduserneeds
§ Ensureteamhasproperskillstosupportsolution
§ Donotgetstuckatadeadend
§ Processeschange….it’sok
![Page 21: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/21.jpg)
21 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Questions?
![Page 22: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/22.jpg)
22 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Give-awaytime!
![Page 23: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/23.jpg)
23 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Thankyou.
Stayconnectedatcommunities.ca.com
![Page 24: Learn How CA Services Can Help You Optimize Your PPM Journey](https://reader031.vdocuments.net/reader031/viewer/2022030305/58721e3c1a28ab3f188b7ce1/html5/thumbnails/24.jpg)
@CAWORLD#CAWORLD ©2016CA.AllRIGHTSRESERVED.24 @CAWORLD#CAWORLD
AgileManagement
FormoreinformationonAgileManagement,pleasevisit:http://cainc.to/9Zed5W