lebowa border panelbeaters our service is part of our reputation

13
LEBOWA BORDER PANELBEATERS Our Service is Part of Our Reputation

Upload: feryal

Post on 16-Mar-2016

43 views

Category:

Documents


3 download

DESCRIPTION

LEBOWA BORDER PANELBEATERS Our Service is Part of Our Reputation. INTERDICTION. Burgersfort is a small town that nestled in mountains, which make up part of Limpopo province. The company was established in 1984 , offering professional, reliable and trustworthy service. - PowerPoint PPT Presentation

TRANSCRIPT

LEBOWA BORDER

PANELBEATERS Our Service is Part of Our Reputation

INTERDICTION Burgersfort is a small town that nestled in mountains, which make

up part of Limpopo province. The company was established in 1984 , offering professional,

reliable and trustworthy service. We do our best to help are customers in any way possible, whether

it be assistance in claims, special scheduling. We take the necessary step to expedite the repairs to usual high

standards The company was established by Freddie Mc Cabe The premises is easily identified and is visible for the roadway. There are adequate and safe parking designated for customers and

visitors. We are on the border of Limpopo and Mpumalanga we assist in

both provinces. Lebowa go that extra mile, to provide a friendly, professional

service . We take pride in our customers satisfaction. We provide a clean reception area with a furnished waiting room,

while the client are waiting some refreshments are available We have friendly neat dressed reception staff We are a authorize Motor Body Repairer .

LEBOWA SERVICES PANELBEATERS TOWING SERVICE

24 hour roadside assistance

Rollback & sling back available

24 hour secured storage facility

DETAILED QUOTATIONS 24 HOUR SECURITY PANELBEATING/CHASSIS &

FRAME STRAIGHTENING WELDING EQUIPMENT MECHANICAL POLISHING WINDSCREEN REPLACEMENT AIR CONDITIONING SPRAYPAINTING / COLOUR

CODING MINI VALET CUSTOMER CARE

CUSTOMER DELIGHT The Premises is easily identified and signed when viewed from the roadway. Adequate and safe parking designated for customers Reception area clean & uncluttered. Reception sign displayed Certificates of achievements displayed (relating to the business & staff) Refreshments available , coffee, tea, cold drinks. The exterior of the building is clean and of a high standard. Separate demarcated parking bay near the entrance and with suitable access to the

reception area for the disabled. We cater to our customers every need, Valet facility, and not forgetting our

Customer Lounge with all the facilities. We undertake to communicate all relevant information to the customer.

We run according to a stringent timeline and will not promise what we cannot deliver.

Unlike most repairers we most certainly do not mind our customers visiting us to see the progress on their vehicle. We are bound by a code of conduct and will undertake to completely satisfy our customers

TECHNICAL COMPETENCE BODYSHOP

Workshop well ventilated and all areas are painted clean and tidy. All floor walls, ceiling and other area are in good condition

Bench with 10ton capacity Electronic dent puller or spot welding with dent pulling delivering 3000 amps at the

tips. MJG/CO2 welder Facility to remove spot welds using a specialized drill and or drill bit Suitable equipment for cutting through sheet metal and accurately (laser , plasma

cutter) Battery charger with auxiliary starting facility Vacuum cleaner Trolley jack trestles and service creepers 2 post vehicle hoist Trolley system to move vehicle bodies around Good quality tool cupboards, per work station Korek or metal free embedded in the concrete floor, with suitable chains, hydraulic

pumps, jacks and accessories to straighten damaged body work Air operated sealing guns Radiator pressure tester Tyre pressure gauge Multimeter Soldering iron

TECHNICAL COMPETENCE PAINTSHOP Pressurized, downdraught spray booth/oven combination, equipped

with temperature control and the incoming and outgoing air are filtered

Spray booth is clean, white painted, filters in good condition, doors free of leaks and no defective lighting

Paint and mixing room are clean and tidy, with no dust settled on any surfaces.

Computerized mixing bench with scale Separate spray guns for primer, color , polyester and rubberize Portable infra red heater Drying flatting system All areas are painted, clean and tidy, and floors ,walls ,roof , ceiling

and other areas are in good condition The premises is free of all items that do not assist in the day to day

running of the business. Such items include redundant tools , equipment, tyres , vehicles , vehicles components and the like

OPERATIONAL STAFF REQ BODY AND PAINTSHOP

All technicians are wearing a standard , clean uniform applicable to their work area, with no zips or buttons exposed, to damage paintwork.

All Training is in place to ensure that all staff is kept up to date with the latest technological development in modern day vehicle manufacture.

Qualified Auto Body Repairer. Qualified Spray Painter.

DELIVERY OF REPAIRED VEHICLE

Designated official in place to inspect repaired work

Relevant documentation to deliver vehicle to customer

We offer a 2 year guarantee on all workmanship

Life time on paintwork

SERVICE

Computererized administration system suitable to accommodate the TGS Final cost computation

Vehicle acceptance report which clearly provide for nothing “old Damage” and quality control check list in use, for outgoing vehicles.

Debit / credit facilities Vehicle key adequately labeled and

stored in a safe place. Own towing facility

SAFETY Fire Extinguishers Pressure vessels All work areas are free of smoke & dust Reception and workshop areas are

maintained so as to present no unsafe hazards to staff and customers.

All Entrances are uncluttered Use of protective clothing , eye

protection and welding screens evident

CONTACT DETAILS

Tel/Fax (013) 231 7658 (business hours ) Tel / Fax (013) 231 7003 (business hours) 072 139 9800 Lize (24 Hours) 071 281 8217 David (24 Hours All Towing

Services) Email address [email protected]@bitmail.co.za

APPROVALS Mutual & Federal Telesure Auto & General Dial direct 1st for woman Unity AA Budget Virgin money African Independent Brokers Imperial Fleet Brolink SA Underwriters Liquid Capital 1 COM ELLERINES Furnishers

Insurance Samancor Eastern Chrome

Standard Bank Anderson Insurance Brokers CTU Insurance Brokers Wesbank Fleet Eqstra accident

management Etana Guardrisk SA Warranties Avis fleet accident SA Taxi SANTAM Innovation Group Oakhurst Insurance Brokers Lloyds Insurance Brokers AA Quality Assured Anglo Platinum Mines

TOWING SERVICES PROVIDERS First Accident Management AA Quality Assured Europe Assistance Izinga Access SOS International F & R Catai Transport Solutions