lecture 5 npd sir awais

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    CHAPTER SEVEN

    ANALYTICAL ATTRIBUTE

    APPROACHES:TRADE-OFF ANALYSIS ANDQUALITATIVE TECHNIQUES

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    Trade-Off (Conjoint) Analysis

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    An Example from this Weekend!

    Control Panel

    Quality of Motor

    Cost

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    Determinant Attributes

    Control Panel Digital

    Non-digital

    Quality of Motor Low

    Medium

    High

    Cost Low

    Average

    High

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    Set of Determinant Attributes

    As a customer, I had to choose between two

    set of determinant attributes (based on

    options available at that time):

    Control Panel Quality of Motor Cost

    Option 1 Digital Medium Average

    Option 2 Non-Digital High Average

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    As a company, you can look for all possible

    sets of determinant attributes and ask

    customers to rank them in accordance to their

    importance, to find new product concepts.

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    Control

    Panel

    Quality of Motor Cost Rank

    Option 1 Digital Low Low

    Option 2 Digital Low AverageOption 3 Digital Low High

    Option 4 Digital Medium Low

    Option 5 Digital Medium Average

    Option 6 Digital Medium High

    Option 7 Digital High LowOption 8 Digital High Average

    Option 9 Digital High High

    Option 10 Non-Digital Low Low

    Option 11 Non-Digital Low Average

    Option 12 Non-Digital Low High

    Option 13 Non-Digital Medium Low

    Option 14 Non-Digital Medium Average

    Option 15 Non-Digital Medium High

    Option 16 Non-Digital High Low

    Option 17 Non-Digital High Average

    Option 18 Non-Digital High High

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    Lets do an Example from the Book!

    Salsa(Spanish for Sauce)

    Thickness Regular

    Thick Extra-Thick

    Spiciness Mild

    Medium-Hot

    Extra- Hot Color

    Red

    Green

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    Thickness Spiciness Color Actual

    Ranking*

    Ranking as

    Estimated

    by Model

    Regular Mild Red 4 4Regular Mild Green 3 3Regular Medium-Hot Red 10 10

    Regular Medium-Hot Green 6 8Regular Extra-Hot Red 15 16Regular Extra-Hot Green 16 15

    Thick Mild Red 2 2

    Thick Mild Green 1 1Thick Medium-Hot Red 8 6

    Thick Medium-Hot Green 5 5Thick Extra-Hot Red 13 13Thick Extra-Hot Green 11 11

    Extra-Thick Mild Red 7 7Extra-Thick Mild Green 9 9

    Extra-Thick Medium-Hot Red 14 14Extra-Thick Medium-Hot Green 12 12Extra-Thick Extra-Hot Red 17 18Extra-Thick Extra-Hot Green 18 17

    * 1 = most preferred, 18 = least preferred.

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    Regular Thick Ex-Thick

    2

    1

    0

    -1

    -2

    Mild Medium-Hot Ex-Hot Red Green

    Thickness Spiciness Color

    0.161 0.913 -1.074 1.667 0.105 -1.774 -0.161 0.161

    Conjoint Analysis: Graphical Output

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    Conjoint Analysis:

    Relative Importance of Attributes

    0 20 40 60 80 100 %

    Spiciness

    Thickness

    Color

    59.8%

    34.6%

    5.6%

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    CHAPTER EIGHT

    THE CONCEPT EVALUATIONSYSTEM

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    Planning theEvaluation System

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    Planning the Evaluation System: Four

    Concepts

    Rolling Evaluation (tentative nature of new

    products process)

    Potholes

    People

    Surrogates

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    Rolling Evaluation (or, "Everything is

    Tentative")

    Project is assessed continuously (rather than a single Go/No

    Go decision)

    Financial analysis also needs to be built up continuously

    Not enough data early on for complex financial analyses

    Run risk of killing off too many good ideas early

    Marketing begins early in the process

    Key: new product participants avoid "good/bad" mindsets,

    avoid premature closure

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    Potholes

    Know what the really damaging problems are

    for your firm and focus on them when

    evaluating concepts.

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    People

    Proposal may be hard to stop once there is

    buy-in on the concept.

    Need tough demanding hurdles, especially

    late in new products process.

    Personal risk associated with new product

    development.

    Need system that protects developers and

    offers reassurance (if warranted).

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    The ATAR Evaluation Method

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    A.T.A.R Model

    The ATAR model provides a framework to help

    estimate the adoption rate in each year.

    It has been used by companies to estimate

    Sales. (Sales Forecast)

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    A.T.A.R Model

    The concept is based around four principles:

    Awareness

    Trial

    Availability

    Repeat

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    Afor (Appl) Awareness In order for a person to be a regular purchaser of the

    new product they must first become Aware that it

    exists.

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    Tfor Trial

    Once they have become aware of it they must

    make the decision to Try it out.

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    Afor Availability

    In order to be able to try it out, it must be Available

    for them to purchase.

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    A.T.A.R Model AWARENESS% OF TARGET MARKET AWARE

    OF PRODUCT

    TRIAL - % OF THOSE AWARE WILLING TO TRY

    PRODUCT AVAILABILITYMEASURE OF DISTRIBUTION

    INTENSITY

    REPEAT% OF REPEAT BUYERS

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    A.T.A.R Model

    This model is then combined with theestimation on Profit per-unit to givemanagement indication on Annual Profits

    expected from the New Product Concept.

    Profits = Units Sold x Profit Per Unit

    Unit Sold = ATAR

    Profit Per Unit = Revenue per unit - cost per unit

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    A.T.A.R Model

    Profits = Units Sold x Profit Per Unit

    Units Sold = Number of buying units

    x % aware of product

    x % who would try product if they can get it

    x % to whom product is available

    x % of triers who become repeat purchasers

    x Number of units repeaters buy in a year

    Profit Per Unit = Revenue per unit - cost per unit

    Figure 8.5

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    A-T-A-R Model Application

    10 million Number of owners of Walkman-like CD playersx 40% Percent awareness after one year

    x 20% Percent of "aware" owners who will try

    product

    x 70% Percent availability at electronics retailers

    x 20% Percent of triers who will buy a second unit

    x $50 Price per unit minus trade margins and

    discounts ($100) minus unit cost at the

    intended volume ($50)

    = $5,600,000 Profits

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    Points to Note About A-T-A-R Model

    1. Each factor is subject to estimation.

    Estimates improve with each step in the development phase.

    2. Inadequate profit forecast can be improved by

    changing factors.

    If profit forecast is inadequate, look at each factor and seewhich can be improved, and at what cost.

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    In developing estimates for each element, the followingshould be kept in mind:

    Awarenesswill depend on the extent to which the new product isadvertised in the marketplace. For example, it might cost $1.0 millionto make 10% of the market aware of the product.

    Trial implies that the customer actually decides to purchase the newproduct and try it out. Receiving a free sample in the mail does notnecessarily mean that they actually tried the product.

    Availabilityrelates to the ease with which the purchaser can find theproduct to purchase. This is directly related to the number of channels(retail stores, internet, etc) that are available to the purchaser.

    Repeatmeans that the trial was successful. In the case of convenience

    items, the purchaser has decided to make repeat purchases. For one-time shopping goods, or specialty goods purchases, repeat may meanrecommending the product to a friend.