___________________________________________________________________ Leiner, Vesna. The role of museums in the democratization of society, with special reference to the Zagreb City Museum. // Old questions, new answers: quality criteria for museum education : Proceedings of the ICOM CECA '11 Conference, Zagreb, September 16 – 21, 2011 / editor Željka Jelavić. Zagreb : ICOM Hrvatska, 2012. Str. 284-291.