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  • Lenovo Converged HX Series Nutanix Appliance

    2016 Lenovo. All rights reserved.

    Mike Dilio, WW Product Marketing, Data Center Group

    October, 2016

  • 2 2016 Lenovo. All rights reserved.

    Data center infrastructures are transforming as people look to the cloud for agility

    Management

    Network

    Storage

    Server

    Traditional Infrastructure

    Converged Infrastructure

    Hyperconverged Infrastructure

    Software Defined Data center

    Acquired as discrete parts

    Hard to deploy

    Storage

    Server

    SDS

    Server

    Network

    Management

    Management

    Network

    Acquired as single entity

    Faster deployment

    IT Agility

    Moves storage as part of server

    IT Agility

    Virtualizes server, storage, network

    SDS

    Server

    SDN

    Management Ch

    allen

    ge

    Dis

    rup

    t

    Virtualize everything Virtualized Server Virtualized Server and Storage

    Since 1995 Since 2011 Since 2014 Evolving

    16 TAM:

    $69B 16 TAM:

    $10B

    16 TAM:

    $8B*

    *Includes Tier 1 hyperscale

    EBG TAM = Server, Storage all PB, L2/3 DC Switching

    IDC Forecasts; Factory Revenue; MI Modelling

    So

    ftw

    are

    De

    fin

    ed

    Se

    rvic

    es fo

    r se

    rve

    r,

    sto

    rag

    e a

    nd

    ne

    two

    rk

  • 3 2016 Lenovo. All rights reserved.

    Complexity of Legacy Infrastructure

    Networking

    Adapters

    Servers

    Storage

    Hypervisor

    Switches

    SAN/NAS

    Storage

    Network

    Centralized Storage

  • 4 2016 Lenovo. All rights reserved.

    Simplicity of Hyperconverged Infrastructure

    Lenovo Networking G70281 or

    G80521; G8124E2 or G82722

    Hypervisor

    Lenovo HX Appliance

    With Nutanix

    Networking

    Adapters

    Servers

    Storage

    Hypervisor

    Switches

    KVM AHV*

    AHV* = built-in Acropolis Hypervisor 1 1GbE Switches used for IMM traffic. 2Low-latency ToR interconnect for multi-

    node configuration, also compatible with other vendors 10GE switches

  • 5 2016 Lenovo. All rights reserved.

    Enterprise Infrastructure with Web-Scale Virtues

    Agility

    Predictable scale

    Lower TCO

    Public Cloud

    Web-scale Infrastructure

    All of the benefits of Public

    Cloud & Enterprise Data

    Center computing

    SLAs

    Privacy and control

    Wide range of workloads

    Enterprise Data Center

  • 6 2016 Lenovo. All rights reserved.

    HX Series Advantages

    Preloaded,

    fully tested,

    integrated

    datacenter

    building

    blocks

    Simple

    To Deploy

    Ease of

    Management

    Lower

    Opex and

    Capex

    Industry

    Leading

    Reliability

    Smaller

    Footprint

    Limitless Scalability

  • 7 2016 Lenovo. All rights reserved.

    Lenovo HX Appliance Solutions for the Data Center

    VDI

    Branch

    Office

    Data Protection &

    Disaster Recovery

    Big Data

    Private & Hybrid

    Clouds

    Unified

    Comm

    Enterprise

    Databases

    Business

    Applications

  • 8

    Lenovo Converged HX Series Nutanix Appliance Simplify IT Infrastructure and Accelerate Time-to-Value

    Simplicity Simplify IT Infrastructure through Lenovo and Nutanix common vision which significant reduces time and resources to

    maintain

    Reduced Cost Reduce cost and accelerate time to value with the combination of Lenovo x86 platform and Nutanix software

    Reliability Deliver greater reliability with Lenovo servers and switches coupled with ease of use and high performance

    Compute Heavy

    Storage Heavy

    High-Performance

    Low Latency

    2016 Lenovo. All rights reserved

    ROBO SMB

    New Workloads

  • 9 2016 Lenovo. All rights reserved.

    Lenovo Innovates in Foundation Technologies

    Purpose-driven innovation optimizing key

    requirements

    Ultimate Performance

    Achieve faster business results

    Reliability and Security

    Improve uptime

    Management and Efficiency

    Reduced operational expense

  • 2016 Lenovo . All rights reserved.

    Lenovo Converged HX Series Portfolio

  • 11

    Lenovo Converged HX Series Nutanix Appliance

    HX7000 Series

    High

    Performance

    Compute Storage Virtualization

    HX3000 Series

    Compute

    Heavy

    HX5000 Series

    Storage Heavy

    ROBO

    HX1000 Series

    Express

    HX2000 Series

    NEW

    NEW

    NEW

    NEW

    NEW

    Simplify IT infrastructure

    Reduce costs and accelerate time to value

    Deliver greater reliability

    Networking

    Low Latency

    Lenovo RackSwitch

  • 12

    Lenovo Converged HX Series

    Lenovo Nutanix Partnership

    Deliver best-in-class appliance to

    overcome IT challenges

    Solutions for Enterprise and SMB

    The focus of the Lenovo HX Series

    is threefold:

    1. Simplify IT infrastructure

    2. Reduce costs and

    accelerate time to value

    3. Deliver greater reliability

    2016 Lenovo. All rights reserved

    1U-1 Node

    2U-4 Node

    New Form

    Factors!

  • 2016 Lenovo. All rights reserved.

    Appliance Details

  • 14

    Lenovo Converged HX1310

    Characteristics

    1U1N design with 8 x 2.5 drives. HDD & SSD

    Embedded SSD boot drive SATA DOM

    10GbE dual port Ethernet NIC

    Redundant hot swap power supplies

    Engineered for compute workloads

    Optimized for remote office/branch office

    Target Workloads

    VDI Business

    Applications

    2016 Lenovo. All rights reserved

    Optimized for ROBO Environments

  • 15

    Lenovo Converged HX2310-E

    Characteristics

    1U1N design with 8 x 2.5 drives. HDD & SSD

    Embedded SSD boot drive SATA DOM

    10GbE dual port Ethernet NIC

    Redundant hot swap power supplies

    Engineered for compute workloads

    Optimized for SMB environments

    Target Workloads

    VDI Business

    Applications

    2016 Lenovo. All rights reserved

    Optimized for SMB Environments

  • 16

    Lenovo Converged HX2710-E

    Characteristics

    2U4N with 6 x 2.5 drives/node. HDD & SSD

    Embedded SSD boot drive SATA DOM

    10GbE dual port Ethernet NIC

    Redundant hot swap power supplies

    Engineered for compute workloads

    Optimized for SMB environments

    Target Workloads

    VDI Business

    Applications

    2016 Lenovo. All rights reserved

    Dense 2U4 Node Optimized for SMB

  • 17

    Lenovo Converged HX3310

    Characteristics

    1U1N design with 8 x 2.5 drives. HDD & SSD

    Embedded SSD boot drive SATA DOM

    10GbE dual port Ethernet NIC (optional 2nd)

    Redundant hot swap power supplies

    Engineered for compute-heavy workloads

    Optimized for VDI and smaller workloads

    Target Workloads

    VDI Business

    Applications

    2016 Lenovo. All rights reserved

    For Compute-Heavy Workloads

  • 18

    Lenovo Converged HX3310-F

    Characteristics

    1U1N design with 8 x 2.5 drives. SSD only

    Embedded SSD boot drive SATA DOM

    10GbE dual port Ethernet NIC (optional 2nd)

    Redundant hot swap power supplies

    Engineered for compute-heavy workloads

    Optimized for VDI and smaller workloads

    Cannot be mixed with hybrid nodes

    Target Workloads

    VDI Business

    Applications

    2016 Lenovo. All rights reserved

    All Flash Model

  • 19

    Lenovo Converged HX3510-G

    Characteristics

    2U1N design with 8 x 2.5 drives. HDD & SSD

    Embedded SSD boot drive SATA DOM

    10GbE dual port Ethernet NIC (optional 2nd)

    Redundant hot swap power supplies

    Engineered for compute-heavy workloads

    GPU supports compute-intense processes

    Optimized for VDI and smaller workloads

    Target Workloads

    VDI Business

    Applications

    2016 Lenovo. All rights reserved

    GPU Model

  • 20

    Lenovo Converged HX3710

    Characteristics

    2U4N with 6 x 2.5 drives/node. HDD & SSD

    Embedded SSD boot drive SATA DOM

    10GbE dual port Ethernet NIC

    Redundant hot swap power supplies

    Engineered for dense environments

    Optimized for VDI and smaller workloads

    Target Workloads

    VDI Business

    Applications

    2016 Lenovo. All rights reserved

    Dense 2U4 Node

  • 21

    Lenovo Converged HX3710-F

    Characteristics

    2U4N design with 8 x 2.5 drives. SSD only

    Embedded SSD boot drive SATA DOM

    10GbE dual port Ethernet NIC

    Redundant hot swap power supplies

    Engineered for dense & hi-performance

    Optimized for VDI and smaller workloads

    Cannot be mixed with hybrid nodes

    Target Workloads

    VDI Business

    Applications

    2016 Lenovo. All rights reserved

    Dense 2U4 Node All Flash

  • 22

    Lenovo Converged HX5510

    Characteristics

    2U1N design with 8 x 3.5 drives. HDD & SSD

    Embedded SSD boot drive SATA DOM

    10GbE dual port Ethernet NIC (optional 2nd)

    Redundant hot swap power supplies

    Engineered for storage-heavy workloads

    Optimized for virtualization and big data

    Target Workloads

    Big Data Enterprise

    Applications

    2016 Lenovo. All rights reserved

    For Storage Heavy Workloads

  • 23

    Lenovo Converged HX5510-C

    Characteristics

    2U1N design with 8 x 3.5 drives. HDD & SSD

    Embedded SSD boot drive SATA DOM

    10GbE dual port Ethernet NIC (optional 2nd)

    Redundant hot swap power supplies

    Engineered for capacity expansion

    Optimized for virtualization and big data

    Target Workloads

    Big Data Enterprise

    Applications

    2016 Lenovo. All rights reserved

    Capacity Node

  • 24

    Lenovo Converged HX7510

    Characteristics

    2U1N design with 24 x 2.5 drives. HDD & SSD

    Embedded SSD boot drive SATA DOM

    2 x 10GbE dual port Ethernet NIC

    Redundant hot swap power supplies

    Engineered for high-performance workloads

    Optimized for Databases & I/O Intensive

    Target Workloads

    Enterprise Applications

    2016 Lenovo. All rights reserved

    For High-Performance Workloads

  • 25

    Lenovo HX Series Appliances Details Specifications

    Model HX3310 HX5510 HX7510 HX2310-E HX3710 HX2710-E HX1310 HX3310-F HX3510-G HX5510-C HX3710-F

    Proc 2x2630v4 (20c)

    2x2650v4 (24c)

    2x2680v4 (28c)

    2x2697v4 (36c)

    2x2699v4 (44c)

    2x2620v4 (16c)

    2x2630v4 (20c)

    2x2650v4 (24c)

    2x2680v4 (28c)

    2x2697v4 (36c)

    2x2643v4 (12c)

    2x2680v4 (28c)

    2x2697v4 (36c)

    2x2699v4 (44c)

    2x2609v4 (16c)

    2x2620v4 (16c)

    2x2630v4 (20c)

    2x2620v4 (16c)

    2x2630v4 (20c)

    2x2650v4 (24c)

    2x2680v4 (28c)

    2x2698v4 (40c)

    2x2609v4 (16c)

    2x2620v4 (16c)

    2x2630v4 (20c)

    1x2620v4 (8c)

    1x2630v4 (10c)

    1x2650v4 (12c)

    1x2680v4 (14c)

    2x2650v4 (24c)

    2x2680v4 (28c)

    2x2697v4 (36c)

    2x2699v4 (44c)

    2x2630v4 (20c)

    2x2650v4 (24c)

    2x2680v4 (28c)

    2x2697v4 (36c)

    2x2699v4 (44c)

    1x2620v4 (8c) 2x2650v4 (24c)

    2x2680v4 (28c)

    2x2698v4 (40c)

    Memory

    (DDR4

    2400)

    128 GB

    256 GB

    384 GB

    512 GB

    768 GB

    128 GB

    256 GB

    384 GB

    512 GB

    768 GB

    128 GB

    256 GB

    384 GB

    512 GB

    768 GB

    64 GB

    128 GB

    256 GB

    512 GB

    128 GB

    256 GB

    512 GB

    64GB

    128 GB

    256 GB

    512 GB

    64 GB

    128 GB

    256 GB

    128 GB

    256 GB

    384 GB

    512 GB

    768 GB

    128 GB

    256 GB

    384 GB

    512 GB

    768 GB

    64 GB 128 GB

    256 GB

    512 GB

    Drives 8 x 2.5 drives 8 x 3.5 drives 24 x 2.5 drives 8 x 2.5 drives 6 x 2.5 drives 6 x 2.5 drives 8 x 2.5 drives 8 x 2.5 drives 8 x 2.5 drives 8 x 3.5 drives 6 x 2.5 drives

    SSD

    options

    2x480GB

    2x800GB

    2x1200GB

    2x1600GB

    2x480GB

    2x800GB

    2x1200GB

    2x1600GB

    4x480GB

    4x800GB

    4x1200GB

    4x1600GB

    1x480GB

    1x800GB

    1x1200GB

    1x1600GB

    2x480GB

    2x800GB

    2x1200GB

    2x1600GB

    1x480GB

    1x800GB

    1x1200GB

    1x1600GB

    2x480GB

    2x800GB

    2x1200GB

    2x1600GB

    8x480GB

    8x800GB

    8x1200GB

    8x1600GB

    2x480GB

    2x800GB

    2x1200GB

    2x1600GB

    2x480GB 6x480GB

    6x800GB

    6x1200GB

    6x1600GB

    SED

    SSD

    options

    2x400GB

    2x800GB

    2x1600GB

    2x400GB

    2x800GB

    2x1600GB

    4x400GB

    4x800GB

    4x1600GB

    N/A 2x400GB

    2x800GB

    2x1600GB

    N/A 2x400GB 2x800GB

    2x1600GB

    8x400GB

    8x800GB

    8x1600GB

    2x400GB

    2x800GB

    2x1600GB

    2x400GB

    6x400GB

    6x800GB

    6x1600GB

    HDD

    options

    6x1TB (6TB)

    6x2TB (12TB)

    6x2TB (12TB)

    6x4TB (24TB)

    6x6TB (36TB)

    6x8TB (48TB)

    20x1TB (20TB)

    20x2TB (40TB)

    6x1TB (6TB)

    6x2TB (12TB)

    4x1TB (4TB)

    4x2TB (8TB)

    5x1TB (6TB)

    5x2TB (10TB)

    6x1TB (6TB)

    6x2TB (12TB) N/A 6x1TB (6TB)

    6x2TB (12TB)

    6x4TB (24TB)

    6x6TB (36TB)

    6x8TB (48TB)

    N/A

    SED

    HDD

    options

    6x2TB (12TB) 6x2TB (12TB)

    6x4TB (24TB)

    6x6TB (36TB)

    6x8TB (48TB)

    20x2TB (40TB) N/A 4x2TB (8TB) N/A 6x2TB (12TB) N/A

    6x2TB (12TB) 6x4TB (24TB)

    6x6TB (36TB)

    6x8TB (48TB)

    N/A

    GPU N/A N/A

    N/A

    N/A N/A N/A N/A N/A 2 X M60 N/A N/A

    2 x 10

    GbE NIC

    1

    2

    1

    2

    1

    2

    0

    1

    1 0

    1

    0

    1 1

    2

    1

    2

    1

    2

    1

  • 26

    Lenovo HX Series Appliance Express Specifications

    Platform

    CTO model

    3 or 4 node configurations (max 4 nodes per cluster)

    2 clusters per customer lifetime limit

    Ability to burst into Cloud or migrate to hybrid cloud infrastructure

    Acropolis, ESXi and Hyper-V support

    Cannot mix with current HX nodes in same cluster

    Implementation Services included

    Upgradability (post initial sale)

    Additional node purchase

    No SW upgradability (to Acropolis Starter/Pro/Ult)

    Model HX2310-E HX2710-E

    Proc 2x2609v4 (16c) 2x2620v4 (16c)

    2x2630v4 (20c)

    2x2609v4 (16c)

    2x2620v4 (16c)

    2x2630v4 (20c)

    Memory

    (DDR4

    2400)

    64 GB

    128 GB

    256 GB

    512 GB

    64GB

    128 GB

    256 GB

    512 GB

    Drives 8 x 2.5 drives 6 x 2.5 drives

    SSD

    options

    1x480GB

    1x800GB

    1x1200GB

    1x1600GB

    1x480GB

    1x800GB

    1x1200GB

    1x1600GB

    SED SSD

    options

    N/A N/A

    HDD

    options

    6x1TB (6TB)

    6x2TB (12TB)

    5x1TB (5TB)

    5x2TB (10TB)

    SED HDD

    options

    N/A N/A

    GPU N/A N/A

    2 x 10 GbE

    NIC

    0

    1

    0

    1

  • 2016 Lenovo. All rights reserved.

    Top of Rack Switch Options

  • 28

    Product Benefits

    24 x 1Gb RJ45 ports

    4 x 10GbE SFP+ uplink ports

    (standard)

    Port orientation matches traditional

    racks servers, Flex System &

    BladeCenter airflow

    Optional external power source

    providing redundancy

    Non-blocking, cut-through

    architecture, wire-speed

    RackSwitch G7028

    2016 Lenovo. All rights reserved

    Cost effective 1Gb switch for managing

    IMM traffic

  • 29

    Product Benefits

    48 x 1Gb RJ45 ports and four

    standard 10Gb SFP+ uplink ports

    Exceptional value / performance

    Network Virtualization with

    VMready included standard

    Full Line rate layer 2/3 performance

    Front-to-rear or rear-to-front airflow

    Standard redundant hot-swappable

    fans and power supplies

    Simplified configuration with industry

    standard (Cisco-like) Command

    Line Interface (CLI)

    1Gb and 10Gb switch for managing

    IMM traffic

    RackSwitch G8052

    2016 Lenovo. All rights reserved

  • 30 2016 Lenovo. All rights reserved

    Lenovo Networking G8124E

    Characteristics

    24 x 10Gb SFP+ ports

    Designed for Performance 570 ns

    Full Line rate, Layer 2/3 performance

    Standard redundant fans and power

    supplies

    Simplified configuration with industry

    standard (Cisco-like) Command Line

    Interface (CLI)

    G8124E

  • 31 2016 Lenovo. All rights reserved

    Lenovo Networking G8272

    Characteristics

    48 x SFP+ 10Gb ports plus 6 x QSFP+

    40Gb ports

    Supports up to 72 x 10Gb connections

    using break-out cables

    1.44 Tbps non-blocking throughput with

    very low latency (~ 600 ns)

    Supports network virtualization through

    overlays as a hardware gateway

    (VXLAN)*

    OpenFlow enabled allows for easily

    created user-controlled virtual networks

    G8272

  • 2016 Lenovo. All rights reserved.

    Operations & Management

  • 33

    The Nutanix operating environment software is comprised of 2 key parts:

    2016 Lenovo. All rights reserved

    Nutanix Software

    Acropolis Data

    Services

    Prism Management

    Services

    One-click

    Infrastructure

    Management

    One-click

    Operational

    Insights

    One-click

    Remediation

    Un-limitied

    Scale-out

    Automated

    Data

    Tiering

    Data

    Protection

    & Security

    Disaster

    Recovery

    Space

    Efficiency

  • 34

    Discovery of Lenovo servers

    Monitoring and Event Management

    Health Status

    UI for Monitoring, events and health status

    Workload migration triggered by PFAs

    Firmware updates

    Rolling firmware updates

    Call Home coordination

    Display inventory of Lenovo servers

    Show warranty status

    Lenovo XClarity Integrator features in Nutanix Prism

  • 35

    XClarity/Nutanix integration value-add to customers

    Reduced downtime for applications using predictive indicators

    Workload can be migrated based on predictive alerts, instead of waiting

    for servers to fail

    Seamless firmware updates Workload migrated off of systems,

    firmware updated, workload migrated back through single UI.

    More accurate hardware health reporting Take into account

    additional alerts

    Detailed inventory view Improved views of hardware being managed

  • 36

    The Lenovo HX Series currently supports 2 hypervisors:

    Nutanix Acropolis Hypervisor (built-in at no additional charge)

    VMware ESXi Hypervisor

    ESXi HYPER-V

    2016 Lenovo. All rights reserved

    Hypervisor Support

    AHV

  • 2016 Lenovo. All rights reserved.

    Nutanix Software Editions

  • 38 2016 Lenovo. All rights reserved

    HX Series Nutanix Software Editions

    Ultimate

    1. Offers full suite of Nutanix

    software capabilities to

    tackle complex

    infrastructure challenges

    2. Ideal for multi-site

    deployments and for

    meeting advanced security

    needs

    Pro

    1. Adds rich data services,

    along with resilience and

    management features

    2. Ideal for enterprises

    running multiple apps on a

    Nutanix cluster or with

    large-scale single workload

    deployments

    Starter

    1. Core set of Nutanix

    software functionality with

    every model

    2. Ideal for small deployments

    with a limited set of

    workloads

    3. No license key required

  • 39

    Xpress Software Editions

    Xpress

    Software Lenovo HX E Models

    Provide a new

    affordable solution for

    SMB

    Simplify feature set to

    cater to small

    businesses

    Same simplify IT, cost

    reduced, faster time to

    value and greater

    reliability

    2016 Lenovo. All rights reserved.

  • 2016 Lenovo. All rights reserved.

    Warranty & Services

  • 41

    Lenovo Warranty & Professional Services

    Single point of support through Lenovo Lenovo owns support contact with client

    Soft hand off to Nutanix for any software related issues

    3 year and 5 year warranty for appliance 1 year upgrade in plan

    Professional Services Delivered Deployment Services for Nutanix Clusters

    Migration Services for Nutanix Clusters

    Design and Implementation for VDI on Nutanix Clusters

    Health Check for Nutanix Clusters

    Technical Resource Management on Nutanix Clusters

    Managed Services for Nutanix Clusters

    Nutanix Delivered Workload Deployment and Optimization Services on Nutanix Clusters

    Development and Integration Services for Nutanix APIs

    Private Cloud Automation Services on Nutanix Clusters (VMware vCAC & Microsoft HyperV)

  • 42 2016 Lenovo. All rights reserved

    Proposed Services Offerings

    Professional Services

    Professional Services Delivered Deployment Services for Nutanix Clusters

    Migration Services for Nutanix Clusters

    Design and Implementation for VDI on Nutanix Clusters

    Health Check for Nutanix Clusters

    Technical Resource Management on Nutanix Clusters

    Managed Services for Nutanix Clusters

    Nutanix Delivered Workload Deployment and Optimization Services on Nutanix Clusters

    Development and Integration Services for Nutanix APIs

    Private Cloud Automation Services on Nutanix Clusters (VMware vCAC & Microsoft HyperV)

  • 43 2016 Lenovo. All rights reserved

    Lenovos Comprehensive Global Network

    Customer Contact Locations Depot and/or Parts Centers Customer Contact Locations Parts Centers

    Sao Paulo, Brazil

    India

    Australia

    Malaysia

    Beijing

    Hong Kong

    Japan

    Korea

    Philippines

    Toronto, Canada

    Memphis, TN

    Mexico

    Johannesburg

    Netherlands

    Norway

    Israel Switzerland Greece

    Dubai

    Poland Russia

    Taiwan Egypt

    Dallas, TX Zhu Hai

    Turkey

    Colombia

    Argentina

    Atlanta, GA Romania

    Istanbul

    Slovakia

    114

    Development

    Labs

    11

    Global

    Research

    Labs

    10,000+

    IT Support

    Specialists

    160

    Countries

    42

    Contact Centers

    35

    Languages

    3,000

    Field Service Locations

  • 2016 Lenovo. All rights reserved.

    Summary The Lenovo HX Series with Nutanix software, powered by Intel

    Xeon processors, enables you to simplify your IT infrastructure

    and focus on the applications that power your business

  • 2016 Lenovo. All rights reserved.

    Thank You!

  • 46 2016 Lenovo. All rights reserved

  • 2016 Lenovo. All rights reserved.

    Backup Slides

  • 48

    Lenovo servers achieve highest reliability rating

    Lenovo: of 11 3 years running1

    Dell: of 111

    HP: of 111

    #1

    #9

    Oracle: #11 of 111

    1 ITIC 2015-2016 Reliability Survey, July 2015

    http://www.lenovo.com/images/products/system-x/pdfs/white-papers/itic_2015_reliability_wp.pdf

    #10 ITIC Global Server Hardware, Reliability Report- 2015-2016

    2016 Lenovo. All rights reserved

  • 49

    Lenovo servers gain #1 customer satisfaction score

    TBR Satisfaction Indices Rank

    Overall Customer Satisfaction #1

    Service Satisfaction #1

    Product Satisfaction #1

    Sales Responsiveness #1

    1 TBR 2Q15 Customer Satisfaction Survey, August 2015, http://www.lenovo.com/images/products/system-x/pdfs/white-papers/tbr_x86servers_top_csat_2q15_wp.pdf

    #1 for 14 out of 16 quarters for 22 elements

    across service, product and sales indices

    #1 Customer Satisfaction Rating1

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