leveraging your audience through social media

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Leveraging Your Audience Through Social Media Jessica Vitak | [email protected] | @jvitak College of Information Studies, University of Maryland WMST Summer Technology Institute May 28, 2014 Flickr: mikecogh

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Presentation at the University of Maryland's Women's Studies Summer Technology Institute (#wmststi) on the powerful role of social media and other sites in creating an online brand and locating & disseminating information.

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Page 1: Leveraging Your Audience Through Social Media

Leveraging Your Audience Through Social Media

Jessica Vitak | [email protected] | @jvitakCollege of Information Studies, University of MarylandWMST Summer Technology InstituteMay 28, 2014

Flickr: mikecogh

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“…in general, the disparity in effort and benefit works against acceptance in many situations.” (Grudin, 1994)

Flickr: ciaoamore

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Highlighting the utility of social media

Flickr: CapCase

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Social Media’s Affordances

Persistence

Visibility

Editability

Association

Flickr: arahinvegas

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Flickr: HarlanH

Social Capital

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Flickr: Arlington County

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Social Capital Conversion

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Social media use is associated with higher levels of bridging social capital

(Ellison et al., 2007, 2011, 2014; Steinfield et al., 2008, Valenzuela et al., 2009; Burke et al., 2010, 2011; Vitak, 2012; Hofer & Aubert, 2013)

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But how do we connect with those people with

whom we want to exchange resources?

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Selective self-presentationWe highlight certain aspects of our identities and minimize others; this varies based on audience.

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Why is this important? Context Collapse & Privacy Concerns

Paul Adams (2010)

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Tools to optimize your audience

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Flickr: lupinoduck

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Facebook isn’t just for “friend” interactions…

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Rather, these networks facilitate low-cost interactions among question-askers & social ties, as

well as interactions between “friends of friends.”

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Social Media Connects Disparate Others

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#ica14 network (1086 Twitter users)

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#ica14 network (1086 Twitter users)

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Sharing information about your work: Creates your “brand” Drives traffic to other

sites (blog, Slideshare, etc.)

Information diffusion

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Ask questions & take

advantage of the large,

heterogeneous network of

users!

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Thanks!

Contact Information: Jessica VitakCollege of Information Studies, UMDEmail: [email protected]: jessicavitak.comTwitter: @jvitak