Linda L. Ford814 23rd Street (517) 358-4081Jackson, MI 49203 ford.linda@gmail.com

Summary of Qualifications

Dedicated and focused; able to prioritize and complete multiple tasks on time. Self motivated independent professional; able to complete projects without additional monitoring. Computer skills include: Cognos, UltiPro, Microsoft Outlook, Microsoft Project, Excel, Access,

Word, PowerPoint, SharePoint Designer, Front Page, AS/400, Acrobat Exchange, Google Docs.

Professional Experience

Allegiance Health, Jackson, MI 2013 – Present

Associate HRIS Analyst UltiPro – Write and modify advanced reports, audit and update role permissions, assist job

applicants in setting up and retrieving passwords to apply for jobs, update benefit groups in back office, submit case tickets to Ultimate Software

Performance Manager – Enter new or update existing job descriptions, distribute and monitor performance appraisals to ensure they are completed, troubleshoot user problems logging in

Kronos – Fix Kronos login issues, fix manager license issues, run update as needed Answer and respond to HRIS helpdesk line, HRIS email inbox and Cherwell help tickets

Manpower, Jackson, MI

HRIS Helpdesk Support, at Allegiance Health 2012-2013 UltiPro - Reset passwords, set account to active, upload documents, run reports Kronos – Fix Kronos login issues, fix manager license issues, run update Update website with job descriptions Scan employee files to SolCom Keep HRIS Inbox and Cherwell tickets flowing to proper people, and taking care of as many as

possible

Real Estate Services Administrative Assistant, at Allegiance Health 2012-2012 Compile and prepare reports to executives Prepare invoices for payment Complete Purchase Orders using ProClick for off-site locations Schedule meetings and conference calls Assist guests and employees with maintenance issues, badge problems, parking needs, etc. Make bank deposits

Data Integrity Coordinator, at Dawn Foods 2012-2012 Verify and correct data entered into SharePoint with information from vendor Verify and correct data in AS/400 systems with reports from supervisor Prepare material data sheets to send to outside vendors Check file drives for missing information and inform appropriate departments of findings

Linda L. Ford814 23rd Street (517) 358-4081Jackson, MI 49203 ford.linda@gmail.com

Jackson Community College, Jackson, MI 2007-2011

Administrative Assistant, Research, Planning, & Legal Affairs Conduct criminal background checks using internet websites Coordinate with external vendors and students to conduct fingerprinting and drug screenings on

the day of orientation for all Allied Health students Responsible for keeping all legal contracts up to date Coordinate responses to subpoenas for student records Coordinate internal and external meetings, travel, hotel, and ground transportation Member of various JCC teams including:

o President’s Leadership Academyo Safety and Security

Pfizer Global Research and Development, Ann Arbor, MI 1997-2006

Administrative Specialist, Global Project Management Coordinate meetings, events, conference calls, travel, hotel, and ground transportation Coordinate outside visits, conferences with internal colleagues and external experts Represent department to various groups by providing help in obtaining information, and

providing training as requested Troubleshoot computer software and hardware problems Member of various Pfizer committees including:

o Admins Backing Colleagues (ABC) Networko Science Education Task Force (SEFT)o United Way – solicitoro Science and Math Jamboree (SAMJAM)

Education

Baker College, Jackson, MI 49202

Bachelors, Business Administration, Magna Cum Laude 3.85 Major: Computer Information Systems Minor: Accounting

Associates, Business Administration, Magna Cum Laude 3.81 Major: Computer Information Systems Minor: Microcomputer Applications

References

Available upon request