library 10 kari lämsä helsinki city library [email protected]
Post on 18-Dec-2015
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Library 10 in a nutshell
•Located in the Main Post Building•Opened April 1, 2005•Open 78 h/wk•Customers 2 000/day•Collection 63 000•Recorded works 47 000•Workstations 40•Floor space 1000 m²
•A Combination of Music and Information Technology
Customers
• Visitors per month app. 50 000• Ages 15-30 60 %• Percentage of customers that are
male 60 %• Second biggest group are over 50
years old women
• Along the main avenue• Visual contact with each other• Easily approachable for customers• Convenient for staff to exit• Positioned for side by side guidance
Service and info points
Stage
• Concerts, performances and panel discussions
• Exhibitions• Multimedia displays• Mobile furnishings• Acoustic interior• PA-equipment• Lighting system• Online broadcasting
All kinds of events
• Movies
• Gigs
• DJ
• Discussion sessions
• Game-sessions
• Interviews
• Video recording events
• Broadcasting video & audio
online
Do you want to be something?
• Do you want to be musician?• Do you want to be actor?• Do you want to be TV host?
Co-operating with Job Centre
Studios: recording, audio, video
Customers can come to the library to
play, record and edit their own music,
spoken word and videos.
Customers can save their recordings
to their own Media Card for public
use.
•Once a week - every week•Every week a new subject to learn•Topic chosen by club members•Learning together- helping each other
The laptop club - learning together
Laptop classroom topics
What is Vista? How to use Skype?
What is Facebook?
How to use a digital camera?
How do I book a trip from the internet?
Local libraryMedia days
Fun Fun Fun!
Professionalknowledge
MusicEveryday digital media
From reading room to working room
• Space and equipment for creating, displaying and publishing media
• Wlan-connections to various databases• Moveable tables and plugs for laptops
Work how you want
Staff
• Library manager• Staff manager• IT planner• IT specialist • Media assistant• Music librarians
Average age under 35
All together 28
Males 19
• Events organizer• Library assistants • Apprenticeship students • Non-military service • Students as covers and trainees
Staff’s skills
• Everyone capable of basic duties
• Everyone need not be an expert at everything
• Special capabilities exploited for customer service
• 80 % Schooled in library studies
• work = hobby
Independent staff
Shared duties:• Staff manager and work shifts • Events • Marketing • ICT • Collections and acquisitions • Training and process introduction
Each area of responsibility has its own
pair or team of staff members
A director follows work, does not control it
A director is not a captain but a pilot
Staff training and schooling
• Process introduction is planned and staff contributes according to their skills
• New workers are introduced to staff and learn their skills• Staff train and teach each other • Training done in small groups • Everyone may partake in training • Basis of staff training: need AND willingness • Not only what needs to be learned, but what staff wants to learn • Director makes sure that all necessary skills are held by staff
Sharing skills
• Special skills and competencies are shared with the entire city library
(ICT equipment, music information searches, media know-how )
• Use of specialists from different fields and learning institutions
• Staff is involved with work groups of the entire city library
• Staff has special tasks, such as guiding our international visitors
• Responsibilities delegated to younger staff • Tasks are given to those that can and will,
not by seniority
Project fulfillment
• Project training for staff• Staff do the planning and prepare time frames • Director actively follows, but does not control • Mistakes are not dangerous
In cooperation with customers
• Customers participate in organizing exhibitions, events, and concerts • Cooperation with students and other learning institutions • Cooperation with organizations and hobby groups • Capitalize on feedback and questionnaires, but daily contact between
customers and staff are often more fruitful
• Web 2.0 –trainer
• Media assistant
• Studio engineer
• Promoter
• Sound editor, camera-man, lighting technician
• Radio journalist
• Roadie
New tasks of staff
The library is a work, not a family
• Library management is the management of work
• A director is aware of staff's personal needs and affairs, but does not become involved in them
• A spirit of “Us" is still important to have
Library 10 motto:
When other libraries just startplanning, we have already made mistakes!
Library 10 is
• Library service point in the city center• Flexiple learning and working environment• Place for creating, displaying and publishing culture• Public city space