life-sciences & healthcare capabilities in oracle universe 1
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Life-Sciences & Healthcare capabilities
in Oracle Universe
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Oracle Practice Snapshot
HorizontalApplications
1. Oracle E-Business Suite 11i, R12,12.1
2. PeopleSoft 8.3, 9.0,9.1
3. Siebel 7.x, 8.0
4. JD Edwards – XE & E1
Industry Applications
1. Oracle Life Sciences
2. Oracle Utilities
New Dimension Applications
1. OTM
2. Demantra
Analytics1. OBIEE
2. Hyperion
Global Rollout
Implementations, Configuration & Development
Design & Product Blue Print
Application Management/ Operations Consolidation
Upgrade and Migration
Assessment Services
Oracle Technologies
1. SOA & BPM
2. Portal and Content Mgmt.
3. IDM
4. Database11g
Co Development
Deployment & Maintenance
A 2500+ strong Oracle Practice with 200+ customers spread across North America, Europe, the Middle East, APAC and the ANZ regions.
Investment in Oracle Solution labs to accelerate product development & solution capabilities
Oracle Partnership
Pre-built solutions, IP’s/ Frameworks, Solution Accelerators & reusable components
Strategic Enablers
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Our Vertical Representation
Hitech and Mfg Life Sciences Retail and CPG
Ver
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ust
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ers
Pro
du
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& S
olu
tio
ns
Siebel AECM – FDA Integration for Medical Devices reporting, Siebel for
BA/BE studies, InHouse©
Oracle Life Sciences, EBS. PeopleSoft, JDE, Demantra, Siebel, Hyperion,
OBIEE, Fusion and DBA
Fabless Mfg., VSOE, Shipment Solution, Contract Management
Solution & InHouse©
Oracle EBS. PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion and DBA
Track & Trace, Merchandizing and Point of Sale Solution
Retek, EBS, PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion and DBA
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Our Vertical RepresentationV
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Cu
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mer
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rod
uct
s &
So
luti
on
s
BFSI
End-to-End integrated Insurance solution
EBS, PeopleSoft, JDE, Siebel, Hyperion, OBIEE,
Fusion and DBA
Travel and Logistics
OTM, Oracle E-Bus, PeopleSoft, Siebel, Hyperion,
OBIEE, Fusion and DBA
Media and Communications
Siebel, Oracle EBS, PeopleSoft, Hyperion,
OBIEE, Fusion and DBA
Govt
Case Management Solution and PIIMS Solution on Siebel
Siebel, EBS, PeopleSoft, Hyperion, OBIEE,Fusion and DBA
Oracle Relationship – Step Change Partnership
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Oracle Universe – Analyst Talk
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HCL has been growing rapidly at more than 50% year-over-year, particularly in industries like communications, financial services, high-tech, manufacturing, and transportation and logistics… received very strong marks on value for the money from its client references.
HCLA Strong Performer
“HCL collaborated with Oracle to architect and implement one of the first E-Business Suite R12 solutions in the solar industry. As an Oracle Certified
Advantage Partner, HCL provides customers like Solfocus with a competitive edge in leveraging industry expertise along with the in-depth knowledge of Oracle
Application features and functionalities,”
- Doug Kennedy, Oracle SVP of WW Alliances and Channels
Life Sciences and Healthcare in HCL
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Progenie, ChemGenome , Bhageerath , Sanjeevini , Bio Grid (Software Tools for Drug Discovery ), CliniCOTS (CTMS&CDMS), Panax Finder (3DQSAR), RxCube (Market Analysis) , easy compliance (Regulatory ), CrosSView (Computer System
Validation), Systems Biology Workbench, ELM
9 out of the top 15 global innovator pharma companies7 out of the top 10 global medical devices companies
1500 + strong team of domain and technical consultants
Industry Segments
Key Clientele
Best in Breed Partnerships Tokushima University, Supercomputing center for Bioinformatics & Computational Biology, IIT Delhi, Lead Invent, Oracle Clinical, GVK Bio (CRO)
Strength in Numbers
Solution Accelerators
Ethical, Generics, OTC
Quality DNABS 7799
CMM Level 5, BS 7799, 21 CFR Part 11,21 CFR Part 820, SOX ComplianceCertifications & Capabilities
DIA , CDISC, ACDM, SCDM, WBF, OPCLeading Industry Standards
HCL Life sciences Practice Credo“ To be an enabler in enriching the quality of patient lives through innovative technology solutions”
Oracle Universe – Life Sciences and Healthcare Clients
Application Support and Development of Oracle EBS 11.5.9
Application Support and Development of Oracle EBS 11.5.9
Implementation and Global Rollout of Siebel 8.0Implementation and Global Rollout of Siebel 8.0
Application Support and Maintenance of JD Edwards World Soft A7.3 and Enterprise One 8.10; Peoplesoft HRMS 8.0, 8.3 and 8.8; Automated Testing for Peoplesoft HCM
Application Support and Maintenance of JD Edwards World Soft A7.3 and Enterprise One 8.10; Peoplesoft HRMS 8.0, 8.3 and 8.8; Automated Testing for Peoplesoft HCM
Application Development and Maintenance around JD Edwards (Online Quote system, e Portal, e Configurator)
Application Development and Maintenance around JD Edwards (Online Quote system, e Portal, e Configurator)
Rollout of Oracle R12 (Financials and Procurement) to 5 countries in Europe including country localizations
Rollout of Oracle R12 (Financials and Procurement) to 5 countries in Europe including country localizations
Implementation of Siebel 8.0; Rollout of Oracle 11.5.10 to Canada; Application Development and Maintenance for Reports (Conversion of Optio reports to XML Publisher)
Implementation of Siebel 8.0; Rollout of Oracle 11.5.10 to Canada; Application Development and Maintenance for Reports (Conversion of Optio reports to XML Publisher)
Application Implementation and Development of Siebel Call Center using RAD and Agile methodologies
Application Implementation and Development of Siebel Call Center using RAD and Agile methodologies
Application Support and Maintenance of Siebel 7.7.5.2 and Siebel Analytics 7.7.1; Server Administration
Application Support and Maintenance of Siebel 7.7.5.2 and Siebel Analytics 7.7.1; Server Administration
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Maintenance and Upgrade of JD Edwards 8.10; Supporting 3rd party interfaces
Maintenance and Upgrade of JD Edwards 8.10; Supporting 3rd party interfaces
Oracle Pharma Applications - Expertise
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60+ Experts in Oracle Pharmaceutical Applications
Right mix of Domain Experts, Functional Consultants and Siebel Technical Consultants
Dedicated CoE for OPA Suite
Comprehensive solutions across the Clinical solutions from Oracle
Siebel Clinical Oracle Clinical Remote Data Capture TMS AERS Argus suite of Products
Over 70 Consultants in the above solutions
People
Experience
Leveraging Oracle Partnership To deliver accelerated solutions to reduce time to
deployment and de-risk implementation Partnering Oracle in expanding the Clinical
Solution footprint across markets Business Intelligence – DBI, Data Warehousing
Certified Advantage Partner of Oracle
Oracle Relationship
Oracle Life Sciences Solution Center
Life Science Business Competence
Oracle Product Expertise
Tools & Accelerators
Human Resource
Product Development & Trials
Sales, Marketing, Customer Service
Mfg, HCM, Finance, SCM
Oracle Clinical, RDC, TMS, AERS
Siebel Clinical, eMedical, ePharma
Joint Solutions & Go To MarketStrategic Commitment
Life Science Solutions Lab – OC / Siebel POC
Accelerated Solutions – iPharma, IV&V
Implementation Accelerators
Well Balanced Team – Domain, Functional &
Technical
Certification & Training
Argus Safety Modules
Oracle Clinical – Our Focus
Oracle PartnershipOracle Partnership
Pharma Domain Expertise
Pharma Domain Expertise
Tools and Accelerators
Tools and Accelerators
MethodologiesMethodologies
Enablers:Enablers:
System Administrators
System Administrators
Technical ConsultantsTechnical
Consultants
Product Consultants
Product Consultants
Industry ExpertsIndustry Experts
Skills:Skills:
Center of ExcellenceC
TM
SC
TM
S
CDMCDM
Regulatory
Regulatory
Pharma Co-Vigilance
Pharma Co-Vigilance
Systems & ProcessesSystems & Processes
Project Experience
Project Experience
White Papers, Thought LeadershipWhite Papers, Thought Leadership
Knowledge RepositoryKnowledge Repository
Project Management
Project Management
Quality Management
Quality Management
SystemsSystems
Oracle Pharma Suite – Our Experience
S No Customer Modules Description
1 Pfizer Argus Safety, Argus Insight Application and DB Testing, Custom Report development, Scheduling Batch Jobs
2 Lotus Labs Siebel CTMS, OC, RDC, TMS & AERS
OLSA Implementation, validation and Training
3 Piramal LifeSciences
OC, RDC & TMS Implementation, Validation and Training
4 Panacea Biotech OC, RDC & TMS OC, TMS Upgrade and RDC Implementation, data migration, validation and Training
5 Sristek Consulting
6 Diagnosearch
7 Siro Clinpharm Oracle Financials R12 Rollout to 5 countries in Europe
Talk to me www.hcltech.com
•Enables efficient Creation, Management & Realignment of Sales Territories of an Organization•Helps to assign Sales Quotas
•Aids the Sales Rep in Tour Program, Patch Plan & Daily Call Planning
•Enables the Sales Rep to report all his activities in less time & the Management to keep a complete track of sales force activities
•Generates Customized Reports for all levels of Sales Team• Aids Management in assessment of performance metrics of Sales team•Gives actionable insight into real time data
•Generates the monthly & program Expense sheets of reps and managers, Quota vs. Achievement & Incentives
•Helps the Sales & Marketing team to Plan, Execute, Track Budgets & Calculate ROI of campaigns
Territory Management
Call Scheduling
Call Reporting
Report Analytics
Expense, Quota & Incentive
Management
Campaign Management
Siebel Solution: I – Pharma
I-Pharma Gaps in Siebel Vanilla
Siebel Pharma Vs. I PharmaI -
Pharm
a S
FM
I -
Pharm
a S
FM
Process not completely aligned to pharma industry
Process not completely aligned to pharma industryCustomized process for multi geo’sCustomized process for multi geo’s
No view of Call list with frequency & Audience
No view of Call list with frequency & Audience
Specific reports for various levels of field force not available
Specific reports for various levels of field force not available
Expense & quota management are complex
Expense & quota management are complex
There is no real time call scheduling & current process is
cumbersome with no alerts
There is no real time call scheduling & current process is
cumbersome with no alerts
Call reporting process not completely automated
Call reporting process not completely automated
Activities are to be created by Sales Rep/Manager & DM
activities cannot be tracked
Activities are to be created by Sales Rep/Manager & DM
activities cannot be tracked
Call List with frequency and audience
Call List with frequency and audience
Analytical reports for various levels of field force to give better insightsAnalytical reports for various levels of field force to give better insights
Expense & Quota management is made simple
Expense & Quota management is made simple
Real time call scheduling with alerts in a convenient way
Real time call scheduling with alerts in a convenient way
Call reporting process is automated & less time consuming
Call reporting process is automated & less time consuming
Activities are created by SADMIN & assigned to sales rep, DM activities
can be tracked.
Activities are created by SADMIN & assigned to sales rep, DM activities
can be tracked.
Process aligned to multi geo
Pharma requirements
Process aligned to multi geo
Pharma requirements
Customers have proof of concept on what they will
get
Customers have proof of concept on what they will
get User friendly & Time saving
User friendly & Time saving
Accelerated Implementation at the Customer site
Accelerated Implementation at the Customer site
Business ready to sell state of Siebel CRM solution for
Pharma industry
Business ready to sell state of Siebel CRM solution for
Pharma industry
I-Pharma Differentiators
HCL’s In-depth Domain & Technical Expertise in CRM
Region
Need for Unique Solution – Siebel CTMS add-on
Site
Site
Site
Site
Site
SiteInvestigatorCRABio - StaticianIRBIECQASubjects
Protocol
Protocol
Protocol
CRO
Sponsor
CRO
Regulatory
Agencies
Regulatory
Agencies
Regulatory
Subjects
Quality Documents
Finance
Global
Documents
Trial MonitoringDocuments
IP Management
Planning and Tracking the Global clinical activities
Poor visibility on tracking the protocol activities at site level
Inefficiencies and delays in capturing and reporting the information
Knowledge sharing across the sites
Studies indicate that 75 percent of all trials conducted in the United States are behind schedule by one to six months - Thomson Center Watch Report
Siebel CTMS add-on Prototype – highlights
Vision – To create a pre-configured solution in Siebel e-clinical meeting the Global requirements
Inputs – standardized requirements of the leading pharma organizations
Protocol Approval and Information workflows
Tracking Cost per Visit
Implemented Pre-Study evaluation process and associated templates
Facilitated to track the milestones and activities automatically
Provision to accept / reject the amendments at the site level
Facility to track the subjects at the site, study, protocol and team levels by weekly, monthly, quarterly
Facility to capture the indirect costs and subsequent reporting – IRB, Optional procedures
Implemented Version control process for the Clinical budgets
Key Add-ons