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CLINICAL FACULTY HANDBOOK

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Page 1: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

CLINICAL FACULTY

HANDBOOK

Page 2: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

CONTACT INFORMATION STAFF EDUCATION AND PROFESSIONAL DEVELOPMENT

CLINICAL EDUCATION COORDINATORS

Clinical Education Coordinator for Undergraduate Nursing and Paramedic Programs Nicholas (Nick) Comeau, MSN, RN, CCRN, TCRN, CPN

Nursing Professional Development Specialist II

Union Square Campus

124 E. Gate City Boulevard

Greensboro, NC 27406

Office Phone (Direct Dial): 336-553-6053

E-Mail: [email protected]

Clinical Education Coordinator for Post-Licensure/Graduate Nursing Programs

Breten Chrismon, BA

Associate Instructor II

Union Square Campus

124 E. Gate City Boulevard

Greensboro, NC 27406

Office Phone (Direct Dial-Greensboro): 336-553-6064

Office Phone (Direct Dial—Burlington): 336-538-7558

E-Mail: [email protected]

General Contact Information

E-Mail: [email protected]

Staff Education and Professional Development Main Phone Line: 336-832-8173

Fax Number: 336-832-7175

Page 3: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

NURSING STUDENT RESOURCES WEBSITE

Website https://www.conehealth.com/health-care-professionals/nursing-student-resources/

Description

The Nursing Student Resources website houses all current forms, information, and other doc-

umentation related to the conduction of clinical rotations at Cone Health.

Page 4: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

CLINICAL FACULTY ORIENTATION AND ONBOARDING

GENERAL TIMELINES

NON CONE HEALTH EMPLOYEE

CONE HEALTH EMPLOYEE

Page 5: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

CLINICAL FACULTY ORIENTATION AND ONBOARDING

GENERAL PATHWAY

STEP 1

Arrange and Attend New Clinical Faculty Orientation Meeting

STEP 2

Confirm the Following with Clinical Education Partner at

School of Nursing:

_____ Cone HealthLink Account Creation Request

_____ Cone Health ID Badge Request

STEP 3

Complete the Following Orientation Modules:

_____ CORE Orientation (see page 6)

_____ Cone Health Specific Orientation (see page 7)

STEP 4A

NON CONE HEALTH EMPLOYEE

PROCEED TO NON CONE HEALTH

CLINICAL ORIENTATION PATHWAY

STEP 4B

CONE HEALTH EMPLOYEE

PROCEED TO CONE HEALTH

EMPLOYEE CLINICAL ORIENTATION

PATHWAY

Page 6: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

CORE ORIENTATION

CORE Orientation Access Link

https://www.wakeahec.org/pdf/ccep/core_orientation.html

Directions for Completion of the CORE Orientation Module

• Advance each frame at your own speed.

• From the last frame, click on the link to proceed to the “Test your Knowledge” Questions and Evaluation.

• Read the instructions carefully on the first page of the questions.

• Complete the questions and evaluation, click done to proceed to the Test Results.

• Click done again to proceed to the PDF Certificate.

• Insert your name, date on the certificate.

• Print the document and turn in to the academic site coordinator.

Page 7: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

CONE HEALTH SPECIFIC ORIENTATION

Orientation Access Link

https://www.conehealth.com/health-care-professionals/nursing-student-resources/

student-information/

Directions for Access and Completion 1. Scroll to “2. Cone Health Orientation”

2. Click on and view in its entirety “Cone Health Specific Orientation”

3. Click on, complete, and submit “Cone Health Specific Orientation Test”

4. Click on and complete “Cone Health Orientation Acknowledgement”

Cone Health Orientation Acknowledgement Form

Once this form is signed by you, it should be submitted to your education partner/

clinical coordinator at the School of Nursing.

Page 8: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

NON CONE HEALTH EMPLOYEE CLINICAL ORIENTATION PATHWAY

Clinical and Nursing Orientation Modules

Tuesdays 0800-1200

200 E. Northwood Street

5th Floor, Room 503

Greensboro, NC 27406

Equipment Orientation

Tuesdays 1300-1700

200 E. Northwood Street

4th Floor, Room 440

Greensboro, NC 27406

Exempt from Glucometer Competency

Basic IV Class

Wednesdays 0800-1000

200 E. Northwood Street

4th Floor (check for Room Assignment on monitors)

Greensboro, NC 27406

Department-Specific Orientation (Pathway A)

16 Hour 1:1 Preceptor Requirement

Coordinate with Department Leadership

Leadership Information can be obtained from Cone

Health Staff Education/Professional Development

Cone HealthLink Training

IPRN 100 and IPRN 200

Thursdays 0800-1700

200 E. Northwood Street

5th Floor, Room 503

Greensboro, NC 27406

Cone HealthLink Test Out

Previous Experience with

EpicCare (Inpatient) for >2

Years

NPDS II/CEC to issue

directions if eligible

Page 9: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

CONE HEALTH EMPLOYEE CLINICAL ORIENTATION PATHWAY

Cone HealthLink Training

IPRN 100 and IPRN 200

Thursdays 0800-1700

200 E. Northwood Street

5th Floor, Room 503

Greensboro, NC 27406

Only required if not currently working in the inpatient setting

Examples: Emergency, Procedural Care Areas

Department-Specific Orientation

PATHWAY B OR PATHWAY C

Coordinate with Department Leadership

Leadership Information can be obtained from Cone

Health Staff Education/Professional Development

Department-Specific Orientation

PATHWAY B

NOT on Home Unit

8 Hour Preceptor/Observation Requirement

Department-Specific Orientation

PATHWAY C

On Home Unit

No Preceptor/Observation Requirement

Documented Discussion of Clinical Rotation

with Department Leadership

Reminders for Cone Health Employees Performing Clinical Faculty Roles • Not permitted to use employee ID (badge, controlled access, network access)

• Not permitted to perform CBG testing

• Do not function as a staff nurse while in the instructor role

Page 10: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

CONE HEALTHLINK TEST OUT OPTION

Description and Purpose

In an effort to streamline Cone HealthLink (Epic) credentialing for clinical faculty that are

not employees of the health system, a test out option has been created to provide experi-

enced Epic users a mechanism to bypass CHL training and demonstrate proficient compe-

tency with Epic.

Test Parameters and Requirements

• Test may be attempted two times

• Final test score of 80% must be achieved to test out of Cone HealthLink Training

Test Access Link

https://www.classmarker.com/online-test/start/?quiz=npb58581054364f1

Contact Information Regarding Cone HealthLink

Brenda Taylor, RN

Instructional Designer

Inpatient Clinical Documentation and Stork

Information Technology Services

Office Phone: 336.840.2063

E-Mail Address: [email protected]

Page 11: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

CLINICAL FACULTY DEPARTMENT SPECIFIC ORIENTATION

BASIC UNIT INFORMATION

• Number of Beds

• Staffing Ratio

• Assignment Construction Methodology

• Common Diagnoses

• Common Medications Utilized

• Common Medical and Surgical Treatments Seen

EMERGENCY EQUIPMENT

• Code Cart Location

• Fire Extinguisher Locations

• Fire Pull Station Locations

• Primary Evacuation Rotes

(Horizonal and Vertical)

DEPARTMENT SPECIFIC SUPPLIES AND EQUIPMENT

• Hil-Rom Call Bell System

• Telemetry/Bedside Monitors

• Phone Systems

• Location of PPE

• Location of Patient Care Equipment

• Room Locations

• Clean Utility

• Dirty Utility

• Equipment Room

• Break Room

• Conference Room

• Medication Room

• Nutrition Room

• Linen Room

CLINICAL ASSIGNMENTS

• Best practices to obtaining staff input for

patient care assignments?

• Where to post Student Assignments?

• Any specific information for the department?

BASIC ACCESS

• Pyxis Access

• Specific Unit Locations

• Badge Access?

• PIN Code Access?

HANDS ON DEMONSTRATIONS

• Monitors (IntelliVue)

• Vital Sign Equipment (Dynamap)

• Scales

• Beds

• Bedside Tables

• Alrams (Bed, Chair, Elopement etc.)

• Feeding Pumps

• Lift Equipment

Page 12: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

POSTING OF STUDENT ASSIGNMENTS

• Post in department-approved location

• Add department specific information as indicated

• Assignment Form Required Information:

• Date / School / Program & Level of Students

• Faculty name / phone number / email

• Student’s names / assigned Room number & patient’s initials

• Start and End time

• Student’s responsibilities

• Medication administration

• Patient care ADLS

• Documentation

• Treatments / dressing changes

Page 13: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

PATIENT CARE REPORTS

• Report Times

• Day Shift (0700—1900): Start at 0700

• Night Shift (1900-0700): Start at 1900

• Structure: Patient—Engaged Bedside Report

• Students are expected to participate in patient care reports to support effective patient care and work-

flow.

• Clinical Faculty Roles in Patient Care Reports • At the beginning of the shift, communicate briefly with each nurse who will be working with a stu-

dent to introduce self, student and confirm assignment.

• Ensure students are present at patients’ rooms or with nurse and ready for report.

• Direct the student in how to communicate effectively in reporting off prior to leaving department.

Suggestion for Best Practices

At the end of the shift, communicate briefly with each

nurse who worked with a student to confirm the assign-

ment is completed and obtain any insights.

Page 14: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

PRE CONFERENCE AND POST CONFERENCE

ROOM RESERVATIONS PROCESS

Inquire about the use of department conference room to depart-

ment leadership for Pre Conference and Post Conference.

If Available: Use Department Conference Room

• Post Pre Conference and Post Conference Times

• Start Time

• End Time

If Not Available: Contact iLearn

• Contact via [email protected]

• Include following information in e-mail

• Dates

• Times (Start and End)

• Campus

• Total Number of People

• Room Preference (if applicable)

• Organizer (Clinical Faculty Name)

• Any Special Requests/Comments

Privacy and Compliance Reminder

Group meetings must never occur in any public area.

Page 15: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

Pyxis MedStation ES System Training

Step 1: Navigate to: https://eim.carefusion.com/Account/Login?to=CU

Step 2: Click Sign Up (Where black arrow is pointing)

Step 3: Complete Registration

Step 4: Look in E-Mail Inbox (same e-mail you registered with for an activation e-mail – check junk mailbox if you do

not see it in your main inbox)

Step 5: Log into BD Learning Compass with your credentials

Step 6: Search for the following course:

BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01)

Step 7: Click on Course and Click Launch

Step 8: Complete Enrolled Course

Step 9: When completed with course, print certificate of completion and submit to School of Nursing Education Part-

ner at School/University

Page 16: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

Establishing Access with Pyxis

Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP -ES200-01)

1. Print out certificate of completion and submit it via e-mail to your School of Nursing Education Partner and

Staff Education/Professional Development Contact Person (Breten Chrismon or Nick Comeau). Be sure to

send your Cone HealthLink Log In ID in this e-mail to accelerate the granting of access.

2. Following receipt of the certificate of completion:

Staff Education/Professional Development will forward completion certificate to the appropriate pyxis cam-

pus team requesting for access. On this e-mail the department leadership will also be included.

3. E-mail from Pyxis Automation/Access Team at the specific Cone Health campus, will e-mail all parties stating

that access was approved and account is ready for use.

Page 17: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

Documentation

Directions to Co-Sign Student Notes

1. From the student’s note, click the attest button

2. Free text the following statement or a statement of similar construct:

“I concur with this student’s documentation”

3. Sign the attestation statement

The note will display the attestation statement along with the student note.

Note: To make any updates to the attestation statement, click the edit button to complete

Cone Health requires all clinical faculty to attest/co-sign student documenta-

tion and notes placed into the Electronic Medical Record (EMR).

Page 18: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

Document Attestation to student note Nursing instructors can now attest/cosign student notes within CHL.

Document an attestation 1. Locate the patient and open the chart. From the notes activity find the note created by the

student RN. Select the attest button. 2. Document your attestation statement via free text or a pre-built smartphrase has been

created to default this statement (.RNATTEST) 3. Sign the attestation. The note now displays the attestation statement along with the

student documentation. 4. User’s can use the edit attestation button to update their attestation documentation in the

event of an error.

Page 19: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

System-Wide Student Expected Behaviors

As clinical faculty at Cone Health, it is your responsibility to ensure that the following behaviors are

enforced at all times when students are present in any Cone Health facility:

1. No engagement of social media while in Cone Health facilities

- No patient care related comments should be disclosed on Social Media regarding care rendered in a

Cone Health facility

2. No cellular devices (cell phones) are to be utilized in any Cone Health clinical care area

- If signifigant others, need to get into contact with the student, supply them with the department phone

number.

3. Faculty and instructors should not print out any material from the Electronic Medical records

- any notes utilized off the unit must never contain any patient identifiers

Examples: Name, Medical Record Number, Date of Birth, Account Number

4. No discussion of patient care activities or patient cases should ever occur in public settings.

Examples: Atriums, Cafeterias, On-Campus Cafés and Restaurants, Public Lounges

Page 20: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

Cone Health Initiatives for Collaborative Clinical Experiences

Cone Health is committed to supporting our community and School of Nurs-

ing Affiliates by providing the highest quality in teaching and learning expe-

riences for our clinical faculty and students.

• A culture of collaboration

• Orientations that provide a welcoming environment for all students and faculty

• Passport Clinical On-Boarding and Orientation Process for students and faculty

• Online clinical placement request process—Transitioning to Rotation Manager

• Clinical rotations opportunities across all specialties and age spectrum

• Access to Elsevier Clinical Key and Clinical Skills for Nursing

• Comprehensive instructor department-based orientation and competencies

• Access Cone HealthLink (Epic) and training

• Cone Health Photo ID Badges for all students and faculty

Page 21: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

Instructor Commitments

Student Supervision and Teaching

• It is the primary responsibility of the instructor to teach, supervise, and engage students while on the depart-

ment.

• Staff are committed to helping students as availability allows

• their primary responsibility is to patient care.

• Student clinical shifts begin when the department shifts begin.

• Ensure students are present at patients’ rooms or with nurse and ready for report. The

clinical schedule will need to allow time for this to occur.

• Ensure compliance with Cone Health dress code policy including a Cone Health photo ID on and visible while

in clinical.

• Students are not permitted on the department without instructor present.

• Verify annual Core and Cone Health Orientation has been completed

• Provide Department Orientation

• Have students sign and give the signed Clinical Department Orientation Document to your school Education Partner who will reconcile with the request for the department and submit to

Staff Education.

Faculty Commitment to Department Staff and Patients

• Maintaining open communication between faculty/student/and staff is imperative to patient safety and fos-

ters a collegial relationship.

• It encourages a climate of collaboration and mentorship and adds to the overall positive clinical ex-

periences between student, faculty, and staff.

• Prior to the start of the clinical day, faculty must post an Assignment form

• School name, date, contact information and a list of student patient-care responsibilities on the de-

partment.

• Confirm the assignment with the patient’s primary nurse or charge nurse

• At the beginning of the shift and throughout the day, faculty should encourage collaboration between the

student and patient’s nurse

• related to:

• patient expectations

• how the student can assist with patient care during the clinical experience.

• Absence from clinical: If, for any reason, faculty finds it necessary to cancel a scheduled clinical day you

must notify the department staff of your decision.

• Protect Privacy: Conferences are prohibited in public areas.

• Printed materials with patient identifiers are not permitted off the department.

Page 22: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

Faculty Commitment to Department Leadership and Staff

• Contact Department Leadership at least one week prior to the first clinical day

• Offer an opportunity for the department leaders to ask questions and provide any necessary information.

• Provide department leadership with the following information in writing:

• Type of Program, level of student

• Clinical Course Objectives and expected outcomes

• Clinical Schedule

• days scheduled on department

• start/end date

• any days scheduled off the department.

• List of students – if an out -rotation, state when each student will be on the department

• Conflict Resolution: Attempts should always be made to first resolve any conflicts with the staff involved.

• Discuss any unresolved concerns with the Department Director or other department leadership.

Faculty Commitment to Clinical Education Coordinator

• Submit the Clinical Orientation Agreement by the end of the first week of clinical.

• This verifies that students have been oriented to the clinical department.

• Direct students complete the Clinical Exit Survey, for each department they have clinical experiences in.

See Survey Monkey Link on the Clinical Placement Website.

• Notify Clinical Education Coordinator for any concerns or issues not resolved on department.

• Provide information for any student Safety Zone Portal reports.

Page 23: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

Out-Rotation Experiences at Cone Health

• All out-rotation requests are arranged through the Cone Health Staff Education Department using the Group

Clinical Request Form.

• These requests are submitted exclusively through the School’s Education Partner affiliated with Cone Health.

• Unless otherwise agreed upon, direct contact with department leadership for clinical placement is not made

until approval has been obtained through Staff Education.

• Out-rotations are defined as 1 – 2 day specialty department clinical experiences

• The purpose of the out-rotation is to supplement the clinical group department experience.

• This is a non-instructor led experience with the student shadowing or providing direct patient care under the

supervision of the appropriate department staff as instructor guidelines permit.

• Instructors are to be on the same hospital campus as where the out-rotation experience occurs unless previ-

ously approved, by the department leadership, to be as a different campus at the time of the clinical experi-

ence.

• Out-rotations are not to be scheduled independent of a clinical group scheduled at Cone Health.

All Out-Rotations will require the following information to be submitted to

Staff Education/Professional Development and the Department in which the

out-rotation is occurring:

• Course Syllabus

• Clinical Learning Objectives and Expected Outcomes in alignment to SON

curriculum and out-rotation department

• Schedule of Students

• Instructor Contact Information

Page 24: LINIAL FA ULTY HAND OOK · Following completion of BD Pyxis MedStation ES System v1.5 Basics (CLP-ES200-01) 1. Print out certificate of completion and submit it via e-mail to your

Helpful Resources at Cone Health

Nursing Student Experiences Website

https://www.conehealth.com/health-care-professionals/nursing-student-resources/

Clinical Key for Nursing and Clinical Skills for Nursing

accessed via SharePoint

Clinical Key: contains information regarding diagnoses, medications, laboratory testing

Clinical Skills: Nursing Procedures Repository with adaptation to Cone Health

Cone HealthLink

Password reset via ASSIST Desk: 336-832-4272

Students will utilize student ID number for Social Security Number

Pyxis Access

For initial access: Refer to training and credentialing pages for Pyxis

For ongoing access issues: Contact Local Campus Pharmacy for assistance on pyxis access

Cone Health ID Badges

[email protected]

336-832-7849

General Contact Information

E-Mail: [email protected]

Staff Education and Professional Development Main Phone Line: 336-832-8173

Fax Number: 336-832-7175