linkage mena international workshops

Linkage MENA Summer/Fall International Workshop Catalogue

2014

Al Hamad Tower B, 8th Floor, Abu Bakr St., Qibla www.linkageme.com

+965 22974885

1 2014 Summer/Fall Catalogue |www.linkageme.com

A THREE-DAY PROGRAM

STRATEGIC HR BUSINESS PARTNER CERTIFICATION PROGRAM Overview

This intensive three-day session features skill practice with a

number of “coaching leaders” tools. During the core session, you

will share experience with others, learn how to coach through a

variety of unique situations by understanding the business,

participate in a special simulation and reap the benefits of

Linkage’s process approach to coaching.

Who Should Attend HR generalists, specialists, and consultants, either transitioning, or looking

to acquire the skills and competencies needed to transition into a new

strategic HR business partner role.

At Linkage Mena We provide our clients with practical approaches that make positive change a real part of day-to-day business. We don’t just theorize about helping your business. We do help your business. No company can bring you the global network of ideas and resources that we can. No company can link together more ideas in more ways to help your remarkable people improve as leaders and managers. At Linkage, we’re more than a leadership development company. We’re more than an HR consulting company or a training and conference company. Linkage finds and brings to you the best leadership development resources in the world. Linkage is a global network of the best ideas and brightest minds in professional development – focused on making people and companies great. Better leaders produce better results for their organizations.

Linkage develops better leaders.


STRATEGIC HR BUSINESS PARTNER CERTIFICATION PROGRAM

Components This integrated process involves three major components: Pre-work

Compile & prepare organizational documents: strategy, organizational design, etc…

Completion of online self-assessments – Linkage’s Strategic HR Business Partner Assessment

Three Day Workshop

An intensive three-day session that features tools, techniques, and skill practice associated with the primary domains of effective HR Business Partners: Business Acumen, HR Expertise, and Strategic Consulting Skills.

Post work:

Case Study: Complete & submit a case study based on an action-learning project following the course. This will be reviewed and approved by the program facilitator.

Re-assessment: following the program, you will have the option of retaking the assessment to gauge your progress. The assessment is also available in a 360 format.

Benefits Leverage a valid and normed assessment to evaluate your strengths and

opportunities for improvement in the areas of business acumen, HR capabilities, and consulting skills

Understand fundamental financial metrics and analytical capabilities to drive strategy forward

Align your business’s strategy with you HR agenda

Transform the impact of your HR organization on the business as a whole

Gain a greater understanding of the strategic consulting process

This Linkage Training Program is approved by the following organizations

AGENDA Day 1: Understanding the Business Value stream, competitive

advantage and strategy

HR financial literacy

Aligning the HR agenda to the business strategy

Day 2: HR Expertise Key business-related HR issues

Talent

Continuous Improvement

Change and Transition Management

Day 3: Strategic Consulting Skills Elements of a specific

engagement

Creating the partnership

Establishing your professional brand

“Human resources are like natural resources; they're often

buried deep. You have to go looking for them; they're not

just lying around on the surface. You have to create the

circumstances where they show themselves.”

― Ken Robinson


A THREE-DAY CERTIFICATION PROGRAM

COACHING LEADERS Overview Difficult-to-master, coaching is a critical capability that requires practice,

support, and continuous learning. Linkage has specialized in leadership coaching

for 25 years, successfully guiding individuals, teams, and Fortune 500

organizations to drive behavioral change in alignment with their business

strategy. The Coaching Leaders Certification Program is a hands-on, skill-building

workshop facilitated by a Linkage master coach who has 20+ years of business

and industry experience.

During this intensive program, you will learn the four stages of Linkage’s proven

Coaching Leaders Model™ and acquire key tools to expedite and sustain the

coaching process. You will also explore information-gathering techniques and

assessments necessary for coaching toward a desired behavioral change. A

detailed coaching simulation on day three allows you to apply your learning in a

live situation while gaining feedback from your master coach and peers. The

program includes pre-work (including online assessments), post-work, and

homework on both nights of the program.

Who Should Attend Business coaches, internal HR/OD, LD professionals or any leader or

executive in a supervisory role interested in becoming a Coach.

DISCOVER ACHIEVE INSPIRE

Define And Practice

Elements Of The Coaching

Relationship

COACHING IMPACT

Empowers individuals and encourages them to take

ownership & be accountable

Improves individual performance

Helps identify solutions to problems

Helps to motivate and reinvigorate longer serving

employees

Leads to improved job performance, motivation

and job satisfaction

It improves staff retention

Displays organizational commitment to employee

development


COACHING LEADERS CERTIFICATION PROGRAM Components This integrated process involves three major components:

Pre-work

The required pre-work allows you to sample our tools and content, and to get experience and practice with our proprietary assessments

The autobiography exercise is completed prior to the course for self-development and to gain experience with one of the key tools in the Coaching Leaders process

Completion of two online self-assessments with in-depth reports—Linkage’s Leadership Assessment Instrument™ (LAI) and Linkage’s Essential Coach Instrument™

Foundations of Coaching Leaders

Contracting

Information gathering

Moving into the coach’s role

Goal Setting

The personal agenda for change

Common derailers in coaching leaders

Common dilemmas in coaching leaders

Monitoring and sustaining change

Application of Skills

Practicing and assessing your skills

Intensive coaching simulation

Summary and next steps to certification

Post-work

Receive 2.5 hours of coaching from your master coach via phone

Participate in three interactive webinars led by Linkage’s team of master coaches on targeted coaching topics

Integrate your new skills and write a case study summarizing your experience in coaching a colleague over a six-month period

Benefits Leaders become catalysts for change within their organizations and encourage

organizational learning

Achieve client objectives to systematically develop and retain top talent

Share best practices and network with other coaches

Walk away with an assessment of your own skills

Benefit from continued learning through virtual sessions and case studies

AGENDA Day 1: Foundations of Coaching Leaders Contracting Information gathering Moving into the

coaches' role

Day 2: Goal Setting The personal agenda for

change Common dilemmas in

coaching leaders Monitoring and

sustaining change Day 3: Application of Skills Practicing and assessing

your skills Intensive coaching

simulation Summary and next steps

to certification

Webinar Registration for Participants Coaches who have attended the three-day Coaching Leaders program and are completing the post-work can register for the required webinars by contacting Linkage Customer Service at: +965 22974881


A FIVE-DAY CERTIFICATION PROGRAM

THE LINKAGE LEADERSHIP ACADEMY Overview The Linkage Leadership Academy accelerates the readiness of leaders so that they

can reach higher levels of success and produce better results for their teams and

their organization. The Academy accomplishes this by developing the key

competencies and skills associated with the High Impact Leadership Model™, a

proven leadership competency model that was co-developed by Linkage and

Warren Bennis. The Linkage Leadership Academy includes four assessments and

13 skill-building modules. This five-day immersion program is led by consultants

with an average of 20+ years of industry and business experience. The program

will utilize simulations, role playing, and case studies to reinforce key concepts.

Who Should Attend High-potential managers and leaders capable of scaling 2+ levels.

What Sets Us Apart

The strength of Linkage solutions and products comes from our people, our experience, and our partnerships.

At Linkage, we serve our clients by:

Partnering with organizations to strengthen leaders and leadership teams to produce superior results

Delivering solutions that align leadership, talent, and culture strategically within organizations

Employing expert consultants and coaches with deep business experience

Leveraging our thought leader partnerships to offer a vast library of leadership content

Creating customized leadership solutions designed to target client needs at the individual, team, and organizational levels


THE LINKAGE LEADERSHIP ACADEMY Academy Components

Assessments delivered through personalized reports: Evaluation of leadership style and its impact on others and the organization. Full 360-degree and personality assessments administered.

Guided coaching: Coaches with 15+ years of experience guide the participants through the coaching process to drive desired behavioral changes.

Action learning: High-potential leaders learn to address critical organizational challenges through action-oriented activities.

Distinctive learning experiences: Simulations, case studies, proven tools, and best-practice approaches from around the world.

Practical takeaways:Models, skills, and tools that have immediate applicability and impact.

Benefits

Apply proven tools to build accountability to achieve results

Use emotional intelligence to improve workplace communications and relationships

Learn how to use a step-by-step process for leading change

Learn the five disciplines of the results-oriented leader and the behaviors that shape a results-focused culture

Develop a process to clarify your team’s work requirements and drive the capabilities critical to its execution

AGENDA Day 1: Leading Oneself

Leadership and Vision

Your Leadership Agenda

Maximizing Your Impact

LAI 360

Emotional Intelligence Day 2: Leading a Team

Building Trust

Change Leadership

Managing Conflict Day 3: Maximizing Results

Coaching

Executive Results Day 4: Taking Your Learning Home

Your Leadership Story

Goal Setting and Planning Day 5: Final Overview with Activities

The Role of a Leader Activity

Final Overview

Other Activities

Assessments

Linkage Leadership Assessment Instrument (LAI)™

Emotional Intelligence Assessment

Optimism Assessment Change Readiness

Assessment


A FIVE-DAY CERTIFICATION PROGRAM

CREATING AN INNOVATION-CAPABLE ORGANIZATION

Overview

What if everything you know about creating a culture of innovation is wrong? What if your market research is asking all of the wrong questions? It’s time to innovate the way you innovate.

Creating an Innovation-Capable Organization is a leadership program for progressive organizations looking to develop the competency of innovation. In this program, participants will discover that innovation isn’t just about generating occasional new ideas; it’s about staying consistently one step ahead of the competition.

INNOVATION FUNDAMENTALS

Definition of Innovation

Spotting Opportunities / Generating Ideas

Shape Meaningful Solutions

Innovation—Moving Forward with the Idea

How companies Encourage Disruptive Growth

Discussion: Applying the Innovation Concepts / Process at the organization

LINKAGE -MENA AlHamad Tower B,

8th Floor Abu Bakr St., Qibla

Office: +965 22974881 Fax: +965 22498464 www.linkageme.com


CREATING AN INNOVATION-CAPABLE ORGANIZATION Components

This innovative program consists of intense learning sessions, interactive discussions and case for best practice.

Who Should Attend Leaders, managers, executives, product development staff, engineers and

marketing professional; who are committed to developing the competency of

innovation as a way to stay ahead of the competition.

Benefits

Adopt a new framework for accelerating innovation.

Equip their leaders with the right tools and processes to create an organization capable of innovating continually.

Define challenges more clearly through asking better questions.

Simultaneously increase an idea’s potential, while decreasing its risk.

Identify why they should hire people who don’t fit the mold by bringing together the right mix of people to unleash their team’s full potential.

AGENDA Day 1

Leadership and Vision

Your Leadership Agenda

Maximizing Your Impact

LAI 360 Day 2

Emotional Intelligence

Building Trust

Change Leadership Day 3

Managing Conflict

Coaching Day 4

Executive Results

Your Leadership Story Day 5

The Role of a Leader Activity

Goal Setting and Planning

You Will Be Able To:

To develop more efficient work processes in their organization

To save time and money for their organization

To apply innovation as a profit center in their organization - it can help drive sales and results

To apply agility in their organization

To increase customer satisfaction

To help create competitive advantage


A TWO-DAY PROGRAM

CHANGE LEADERSHIP: HOW LEADERS DRIVE ORGANIZATIONAL CHANGE

Overview

Leaders today recognize the imperative to change – yet only a handful is equipped with the right tools and techniques to create effective change within their teams, divisions, and organizations.

In this workshop, learn how to master change leadership – whether the task is successfully moving downstream change received from top leaders, or making the hard swim upstream with changes called for from below. Learn critical change leadership concepts and practices by capturing major elements of a current real-life change initiative with Linkage’s Blueprint for Change™. Receive a rock-solid change process and walk away with tools and techniques to move beyond change management to change leadership

Linkage Worldwide Linkage is headquartered in Burlington, Massachusetts with operations in Atlanta, Boston, New York, San Francisco, St. Louis and outside the U.S. in Athens, Bangalore, Brussels, Bucharest, Buenos Aires, Hamilton, Hong Kong, Istanbul, Johannesburg, Kuala Lumpur, Kuwait City, Mexico City, Sao Paulo, Seoul, Shanghai, Singapore, Sydney





CHANGE LEADERSHIP Components

This program consists of intense learning sessions, interactive discussions in 8 different modules that will be taught during a 2 day period

Who Should Attend Leaders responsible for leading change within their organization

Benefits

Learn how to use a step-by-step process (with supporting tools) for leading successful change

Learn how to communicate your change message to gain greater commitment

Gain Skills on how to counter resistance and remove obstacles

Learn how to assess personal and organizational readiness to take on a specific upstream change

AGENDA

Day 1

The Work of Change

Make the Case for

Change

Enlist Stakeholders to

Develop a Vision and Strategy

Communicating the

Vision and Strategy

Day 2

Removing Barriers

Set Milestones and

Acknowledge Progress

Reinforcing the Change

Leading Upstream

Change


A THREE-DAY CERTIFICATION PROGRAM

NEGOTIAION SKILLS

Overview The Negotiation Skills (NS) program is based upon our insight that all negotiations have an underlying structure - the “8 Step Approach” and that there are a number of simple skills which, if developed, can lead to improved negotiating performance. The program explores this structure and the associated skills by means of a series of short lectures and through the use of live negotiating exercises that are video recorded for later evaluation. The participants under the NS program will be introduced to the 8 Steps and shown how these steps can be used to manage their negotiations in a more professional and competent manner. The 8 Step Approach is a map of the negotiating process, not a rigid set of commands. The lecture sessions explain these 8 steps and the skills associated with each step. The case-play sessions allow the skills to be practiced and applied in a safe environment.

Who Should Attend Leaders, Managers, Senior Executives & Exectuives seeking to improve

their negotiation skills.

GLOBAL. INTELLIGENT. PROVEN. PRACTICAL.

Global experience―24 offices worldwide, 20+ years in the industry; Fortune 1000 client list; experienced and knowledgeable talent Large scope of impact― more than 500,000 leaders and managers have attended a Linkage program since 1988 Proven content and methodologies― development of mid-level up through executive leaders is our core business. Facilitation techniques, thought leader content, and adult learning principles that work Multi-faceted approach― dedicated to creating world-class, integrated and customized development experiences that include assessments, coaching, action learning, and readily applicable tools Content alliances― partner network of the best thought leaders in the world Proven track record―continual innovation in our programs, services, and solutions

www.linkageme.com


NEGOTIATION SKILLS Components

The NS program contains six hours of lectures, six hours of case preparation, five hours of live negotiation, eight hours of tutorial case evaluation, one hour of pre-work and up to two hours discussing personal issues; a total of 28 hours of intensive training over three days.

In Addition, The NS program uses the “ Case-study ” method, actively involving the participants in a series of realistic negotiating exercises, combined with six 45 minute lectures on the “8 Step Approach”.

Benefits

Understand key negotiation tools

Utilize key negotiation tools in work environment

How to improve the quality of the ARGUE or discussion step

How to pick up SIGNALS, interpret them and act on them

How to make PROPOSALS, where to pitch proposals, how to respond to proposals

How to REPACKAGE deals without it costing any more

How to recognize NEGOTIATING OPPORTUNITIES and exploit them

How to assess concessions, analyze differing priorities and go for WIN/WIN deals

How to trade and BARGAIN, how to put a price on demands

How to improve recognition of CLOSING opportunities and use them

How to handle the AGREEMENT and implementation stages

How to make and respond to COMPLAINTS

How to make and respond to MULTIPLE-POINTED claims

How to improve LISTENING skills

How to use and defuse AGGRESSION and CONFRONTATION

How to minimize REJECTION of proposals

How to handle DEADLOCK

How to use and respond to the most common NEGOTIATING TACTICS

How and when to use ADJOURNMENTS

How to use the skills of TEAM NEGOTIATING

How to build “PARTNERSHIP RELATIONSHIPS” with clients or suppliers

AGENDA (From 8 am to 3 pm) Day 1

The 8 Step Approach -

Prepare

Bi-lateral negotiations

Argue, Signal, Propose


Package, Bargain

Evaluation Day 2

Managing the process


Close and Agree

Multi-lateral negotiation

Evaluation

Group Discussion Day 3

Multi-lateral negotiation

The Skills of Negotiation

Evaluation

Course summary

THE OPPORTUNITIES TO LEARN:

From lectures By preparing to negotiate By watching others

negotiate By negotiating themselves From video analysis of

their own performance


A TWO-DAY PROGRAM

INTRODUCTION TO ORGANIZATION DEVELOPMENT Overview

In today’s constantly changing business environment, organizations are asking HR

professionals to play an increasingly strategic role in day to day business. In this

course, you will explore a time tested model for strategically consulting with

internal and external clients. This two-day session will focus on effectively

contracting and building a consultative relationship with business partners,

identifying underlying business drivers, conducting action-research and data

analysis, and implementing a strategic OD plan targeted at driving bottom-line

results. You will walk away from the session with a robust consulting process and

a highly applicable set of tools. This program will introduce methods that will

help to increase your credibility and enable you to transition from transactional

relationships to strategic partnerships with business leaders.

At Linkage Mena We create and deliver customized, innovative, and dynamic experiences that are thought-provoking and transformative. Our customized leadership development solutions combine leadership and assessment tools with applicable content and master facilitators to deliver an in-depth business experience that generates positive, lasting, and measurable results. Better leaders produce better results for their organizations. Linkage develops better leaders. “Linkage has been invaluable in helping me develop the senior team both here at Avis Budget Group and at the company I was with previously." -- CEO, Avis Budget Group


AN INTRODUCTION TO ORGANIZATION DEVELOPMENT

Components This integrated process involves three major components:

Module 1: Becoming a Strategic Partner: What Is Internal Consulting?

Module 2: OD and the Business

Module 3: Diagnosing Your Organization: Organizational Capabilities

Module 4: Developing a Strategic Blueprint

Module 5: Inquiry, Data Interpretation and Feedback

Who Should Attend New Organization Development practitioners and anyone with little or no background

in Organization Development.

Benefits Acquire strategies and tools for entry and contracting with business partners

Connect OD initiatives to strategic business models

Diagnose opportunities for improving the organization

Define critical success factors and target specific interventions for hard-hitting, bottom line OD

AGENDA Day 1:

Becoming a Strategic Partner: What Is Internal Consulting?

OD and the Business

Diagnosing Your Organization: Organizational Capabilities

Day 2:

Developing a Strategic Blueprint

Inquiry, Data Interpretation and Feedback


MEET THE TRAINERS

Walid Yazigi Ph.D.

SENIOR TRAINER & CONSULTANT

Dr. Walid Yazigi is a Senior Consultant & Trainer at Linkage MENA. He is an HR expert, a business man, a management consultant, a professional negotiator and an academic with over 20 years of experience in academic and continuous education and talent development.

Dr. Walid Yazigi is a certified “Senior Professional in Human Resources (SPHR)” from the American “Society for Human Resource Management (SHRM)” and ISO 9001/2000 certified as “Lead Auditor for Quality Management” from the “International Register for Certified Auditors (IRCA)”.

Dr. Yazigi is a part timer Professor at the American University of Beirut (AUB) lecturing for both the MBA and the Executive MBA programs. Dr. Yazigi has an outstanding multinational HR background from USA and Europe. In addition to being an HR and Management Consultant, he is an experienced trainer in HR, Negotiation Skills, Management and other Behavioral Skills capable of conducting Courses and Workshops in Arabic, English and French assisting organizations in building Internal Capabilities and Core Competencies.

Bernardus Holtrop

Principal Consultant

BERNARDUS HOLTROP is a Principal Consultant at Linkage. He is an experienced group facilitator and executive coach who works with organizations, both large and small, including many Fortune 100 companies. Bernardus designs leadership development programs and personalized strategies that improve work relationships, cultivate organizational transformation, and deliver bottom line results.

Prior to joining Linkage, Bernardus was a strategy and organizational consultant and learning program manager at McKinsey & Company. He developed and ran a program that helped define ideal client service and teamwork, and then came up with solutions that helped achieve their goals in this focus area. He also managed and redesigned a program designed to help senior partners become trusted counselors to their clients, as well as inspiring leaders to their teams. Bernardus was also the Chief Learning Officer at Mobius Executive Leadership, a US based consultancy that is a spin-off of the Harvard Negotiation Project.


MEET THE TRAINERS

STU COHEN Principal Consultant

STU COHEN is a Principal Consultant at Linkage. He is a skilled consultant and facilitator, specializing in change and transition leadership, executive coaching, and leadership development. He has over 25 years of experience working as an internal and external consultant with Fortune 100 organizations. Stu is a seasoned executive coach who is experienced in the design and implementation of leadership development initiatives. He has demonstrated the ability to link change and leadership development initiatives to corporate strategy and individual business unit goals.

Prior to joining Linkage, Stu began his career as an account manager with AT&T, focusing on providing business solutions to C-suite level clients. Later, as Director of Organization Effectiveness with Oxford Health Plans (now United Healthcare), he led the design and implementation of talent development programs and served as an executive coach to leaders throughout the organization. Stu also served as a Vice President at CIGNA Corporation, where he was instrumental in leading the development of an assessment-based talent and leadership development process for the global distribution organization.

JOANNE R. CRANE SENIOR CONSULTANT

Joanne’s work encompasses the full spectrum of industries with particular focus in Strategy Development and Execution (especially start-up environments), Performance Management Systems, Processes and Design, Human Resources Development. In addition, Scalable Organization Transformation Projects, Learning and Development at all Levels, Talent Management and Development at all Levels. Her expertise transcends to Leading, Managing and Coaching Employees and Teams, Employee Engagement Programs in addition to Organizational, Process and People Analysis and Evaluation (HPT).

Joanne is a certfiied trainer from DDI, Wilson Learning, Langevin, EDS, Achieve Global and Linkage, she has extensive knowledge in leadership & orgainzational development training.

She is a proven and versatile leader, consultant, and executive with over 15 years’ experience in Human Resources Management, Organizational Development, Training and Consultancy. She is an award-winning strategist whose career has spanned across multiple industries in four countries. Her proven talents lead organizations to improved customer value, engaged employees, aligned HR systems and processes, and increased profitability.


MEET THE TRAINERS

Darlene Slaughter Principal Consultant

DARLENE SLAUGHTER is a Principal Consultant at Linkage. In addition to delivering Linkage’s full suite of offerings, she leads the continued development of Linkage’s Inclusive Leadership and Advancing Women Leaders practice areas. She also serves as Institute Chair for Linkage’s Institute for Leading Diversity and Inclusion™.

Formerly, Darlene was VP and Chief Diversity Officer for Fannie Mae, where she was responsible for supporting a diverse

and inclusive workforce through the implementation of a comprehensive strategy for diversity initiatives that supported

employees’ talents, perspectives, and experiences. She led the development, management, and evaluation of Fannie

Mae’s corporate policies and programs as they related to diversity and inclusion in the company’s workforce, workplace,

and marketplace. She also ensured awareness of diversity and inclusion concepts and their integration across the

organization through employee resource groups, supplier diversity initiatives, learning strategies, and nonprofit partners

and lenders. Prior to her role at Fannie Mae, Darlene worked at AT&T as a Process and Quality Consultant.


2014 SUMMER/FALL WORKSHOP SCHEDULE

DAYS AUGUST SEPTEMBER OCTOBER FEES

Coaching Leaders Certification Program

3

4-6 August Dr. Walid Yazigi ISTANBUL, TURKEY

20-22 October Dr. Walid Yazigi ISTANBUL, TURKEY

$3600

Introduction To Organization Development

2

7-8 August Dr. Walid Yazigi ISTANBUL, TURKEY

$2400

Strategic HR Business Partner Certification Program

3

11-13 August Dr. Walid Yazigi ISTANBUL, TURKEY 25-27 August Stu Cohen ISTANBUL, TURKEY

29 Sep -1 Oct Dr. Walid Yazigi LONDON, UK

$3600

Creating An Innovation-Capable Organization

5

18-22 August Bernardus Holtrop LONDON, UK

22-26 September Darlene Slaughter LONDON, UK

$6000

Change Leadership

2

28-29 August Stu Cohen LONDON, UK

$2400

The Linkage Leadership Academy

5

1- 5 September JoAnne Crane LONDON, UK

13-17 October Dr. Walid Yazigi LONDON, UK

$6000

Negotiation Skills

3

6-8 October Dr. Walid Yazigi LONDON, UK

$3600


ENROLLMENT FORM

Please reserve ____ seat(s) at: ________________in:_________________ Name of Workshop Location

Enrollment fees do not include travel, visa or hotel accommodations. Please photocopy this form to enroll additional colleagues. All enrollments must be received together to receive team discounts.

Full Name

Position Company Name

Address

Mobile Number Office Number

Email Company Website

ACCREDITATION

ALL PARTTICIPANTS WILL RECEIVE A COMPLETION CERTIFICATE FROM LINKAGE.

A significant number of Linkage Training and on-site programs have been approved for

recertification credit hours through Human Resource Certification Institute (HRCI). Select

programs have been approved by the National Association of State Boards of Accountancy

(NASBA)

HRCI. The use of this seal is not an endorsement by HR Certification Institute of the quality of the program(s). It means that the particular program has met HR Certification Institute's criteria to be pre-approved for recertification credit.

Linkage is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Questions or concerns regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN 37219-2417. “Group-Live” Delivery Method.

LOGISTICS Reserve your seat(s) You may enroll by contacting Linkage MENA via: Office: +965 22974881 Fax: +965 22498464 Email: [email protected] Website: www.linkageme.com

Time and Venue

Please contact us for Location and Availability

Please note that the hotel charges are NOT included in the Institute registration fee. Institute participants should contact the hotel directly to arrange for accommodations. Please make your reservation early.

ENROLLMENT POLICIES 1. Payment: full tuition must be received 2. Group reservations will be billed to the

primary contact unless otherwise specified.

3. Cancellation: a $350 administrative fee will be applied to any cancellation at any time. After May 8, 2014, cancellation of any and all registrations—including "no shows"—is subject to the full institute fee




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