lise harwin not whatyou'dexpect lh-6_5
TRANSCRIPT
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We're Not What You'd Expect:
Modernizing Government for the New Millennium
Lise Harwin, APR
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What We Do
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Where We Work
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Who We Are
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Setting the Scene• New leadership• Historic anniversary• Changing workforce• Opportunities for engagement
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Setting the Scene• New leadership• Historic anniversary• Changing workforce• Opportunities for engagement
So how did we improve engagement?1. Creating a highly personalized recognition
program2. Changing perceptions of Port careers through
employee stories3. Modernizing communication touchpoints with
employees
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Social Media Recognition Platform
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Picking the Name
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Picking the Name
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Engaging Employees
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PROPS ResultsLaunch• Goal: 80% participation within 30 days• Actual: 88% participation in two weeks• 463 employees received the activation bonus
Today• 98% account activation• 86% active in last 30 days• Typical employee: Given 9 recognitions, received 14 recognitions
• Recognitions per day: 69• Recognitions per week: 479
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Brainstorming Process
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CONCEPT 1
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CONCEPT 2
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From Past to Present
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From Past to Present
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From Past to Present
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From Past to Present
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Rolling It Out
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Distribution Day
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Capturing the Collective Consciousness
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Careers Site as Starting Point
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Three Tips
1. Encourage leadership interest in new technology2. Use in-house talent3. Engage field employees to spread message to peers
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Questions?