little helps for - tesco · “tesco helps me lead a healthier lifestyle” (2017) stakeholders...
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Little Helps for Healthier Living.
9 January 2018
The King’s Fund, London
British Heart Foundation, Cancer Research UK,
Diabetes UK & Tesco
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Today.Who’s here?
British Heart Foundation
Cancer Research UK
Diabetes UK
Tesco supplier partners
Health community
09:00 – 09:15 Welcome Dave Lewis
09:15 – 09:25 Tesco and CRUK Harpal Kumar
09:25 – 09:40 Three years of partnership Simon Gillespie & Chris Askew
09:35 - 09.55 Helping colleagues Natasha Adams
09:55 – 10:05 Helping customers Alessandra Bellini
10:05 – 10:25 Panel discussion Hosted by Jane Lawrie
Our agenda
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68% 60% 61%
Customers
“Supermarkets should do more to help people be healthy”
(2013)
Colleagues
“Tesco helps me lead a healthier lifestyle”
(2017)
Stakeholders
“It’s important to focus on making it easier for customers to eat and
live more healthily”
(2017)
Clear role for TescoCustomers, colleagues, and stakeholders want Tesco to help make healthy choices easier
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30 years of health innovation
1984First health range
2005Guideline Daily Amounts
1989First Charity Partnership
2012Reformulation
2016Free Fruit for kids
1994, 2015Sweets off checkouts
2014National Charity Partnership
2001Race for Life
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May 2017
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What we learned
58.0
59.0
60.0
61.0
62.0
63.0
64.0
<39 Familieschildren <10
Familieschildren >10
40-60 >60
Pre-May During Post-May
Our customers’ baskets got healthier
• We use the nutritional information of products to measure how healthy the food and drink that customers buy is.• The model was developed by an Oxford University academic and is independent of Tesco. It was originally developed to help OFCOM decide which foods can be
advertised to children.
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Developing an integrated approach
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Partnering to deliver public health goals
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Little Helps Plan.
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Cancer Research UK and Tesco
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20,000COLLEAGUES
TAKE PART
EACH YEAR
17SUCCESSFUL
YEARS OF
PARTNERSHIP
OVER 8.5MFEMALE
PARTICIPANTS
TO DATE
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£40MRAISED IN TOTAL
THROUGH THE
PARTNERSHIP
SO FAR
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Simon Gillespie.British Heart Foundation
Chris Askew.Diabetes UK
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• 1.2 million people engaged in National Charity Partnership’s online and community prevention programmes
• Over £25 million raised
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Natasha Adams.Tesco
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Nutrition Healthy body Healthy mind
Colleague health is a priority – new approach since Jan 2017
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Nutrition Healthy body Healthy mind
Colleague health is a priority – new approach since Jan 2017
• 10.5m pieces of free fruit• 310,00 water bottles and snack boxes• Helpful Little Swaps• Health based offers
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Nutrition Healthy mind
Colleague health is a priority – new approach since Jan 2017
• Free health checks for all• Over 7,000 blood pressure and diabetes checks• Great Tesco Walk• Race for Life• Getting active in our office environments
Healthy body
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Nutrition Healthy body Healthy mind
Colleague health is a priority – new approach since Jan 2017
• Time to change pledge• 950 colleagues have completed mental health awareness workshops• Over 7,000 completed online Mindapple courses• Mental health first aiders• Walk and talk
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Health heroes
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A leading health programme for colleagues
• Continue to build a campaign-based approach to workplace health• Apply the expertise of charity partners and engage with wide group of
stakeholders• Opportunity to develop the UK’s leading workplace health programme,
in terms of environments, people, interventions and outcomes.
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Alessandra Bellini.Tesco
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Health is a priority for customers
Source: 2CV Tesco Health Consumer & Needstates segmentation Quant Jan ’16*2012 figure - kantar worldpanel 2015. **Kantar Worldpanel - The Shape of Britain - % Agreeing - 2016
73%say that they try to lead a healthy lifestyle
2 in 3tell us that they want us to make it easier for them to be healthy
68%think they should be eating more healthily
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The barriers to healthy eating
1. Taste
“Healthy food just doesn’t taste as good”
2. Cost
“The healthier options are so much more expensive than the normal stuff.”
3. Information
“I can’t keep up with what’s the latest thing we’re supposed to be or not be eating.”
4. Time
“In a rush, health slips right down my priority list.”
“Sometimes I just can’t find a healthy option even if I’m looking.”
5. Access and visibility
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Our Health event in May helped to address the barriers
1. Taste 2. Cost 3. Information 4. Time 5. Access and visibility
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Our Health event in May helped to address the barriers
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What we learned from May 2017
Photo of soft drinks aisle [to be taken this evening]
Low sugar outselling regular
Helpful swaps leading to healthier basket
Free checks leading to healthier basket
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What we learned from May 2017
58.0
59.0
60.0
61.0
62.0
63.0
64.0
<39 Familieschildren <10
Familieschildren >10
40-60 >60
Pre-May During Post-May
Our customers’ baskets got healthier
• We use the nutritional information of products to measure how healthy the food and drink that customers buy is.• The model was developed by an Oxford University academic and is independent of Tesco. It was originally developed to help OFCOM decide which foods can be
advertised to children. • Further details work is here: www.tescoplc.com/little-helps-plan/reports-policies-and-disclosure/healthy-little-differences-tracker
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January 18 - An integrated approach
1. Taste 2. Cost 3. Information
5. Access and visibility4. Time
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January - an integrated approach 2018
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As we move forward
• Continuous, long term commitment• Health by stealth - January event,
reformulations• Health by nudge - Helpful little swaps,
recipes, promotions, sampling• Health by engagement – Pharmacy
health checks, partnerships with charities and stakeholders
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Thank you.
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Panel Discussion.Jane Lawrie, Tesco