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Page 1: Little Helps for - Tesco · “Tesco helps me lead a healthier lifestyle” (2017) Stakeholders “It’s important to focus on making it easier for customers to eat and live more

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Page 2: Little Helps for - Tesco · “Tesco helps me lead a healthier lifestyle” (2017) Stakeholders “It’s important to focus on making it easier for customers to eat and live more

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Little Helps for Healthier Living.

9 January 2018

The King’s Fund, London

British Heart Foundation, Cancer Research UK,

Diabetes UK & Tesco

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Today.Who’s here?

British Heart Foundation

Cancer Research UK

Diabetes UK

Tesco supplier partners

Health community

09:00 – 09:15 Welcome Dave Lewis

09:15 – 09:25 Tesco and CRUK Harpal Kumar

09:25 – 09:40 Three years of partnership Simon Gillespie & Chris Askew

09:35 - 09.55 Helping colleagues Natasha Adams

09:55 – 10:05 Helping customers Alessandra Bellini

10:05 – 10:25 Panel discussion Hosted by Jane Lawrie

Our agenda

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68% 60% 61%

Customers

“Supermarkets should do more to help people be healthy”

(2013)

Colleagues

“Tesco helps me lead a healthier lifestyle”

(2017)

Stakeholders

“It’s important to focus on making it easier for customers to eat and

live more healthily”

(2017)

Clear role for TescoCustomers, colleagues, and stakeholders want Tesco to help make healthy choices easier

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30 years of health innovation

1984First health range

2005Guideline Daily Amounts

1989First Charity Partnership

2012Reformulation

2016Free Fruit for kids

1994, 2015Sweets off checkouts

2014National Charity Partnership

2001Race for Life

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May 2017

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What we learned

58.0

59.0

60.0

61.0

62.0

63.0

64.0

<39 Familieschildren <10

Familieschildren >10

40-60 >60

Pre-May During Post-May

Our customers’ baskets got healthier

• We use the nutritional information of products to measure how healthy the food and drink that customers buy is.• The model was developed by an Oxford University academic and is independent of Tesco. It was originally developed to help OFCOM decide which foods can be

advertised to children.

Page 8: Little Helps for - Tesco · “Tesco helps me lead a healthier lifestyle” (2017) Stakeholders “It’s important to focus on making it easier for customers to eat and live more

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Developing an integrated approach

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Partnering to deliver public health goals

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Little Helps Plan.

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Cancer Research UK and Tesco

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Page 13: Little Helps for - Tesco · “Tesco helps me lead a healthier lifestyle” (2017) Stakeholders “It’s important to focus on making it easier for customers to eat and live more

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Page 16: Little Helps for - Tesco · “Tesco helps me lead a healthier lifestyle” (2017) Stakeholders “It’s important to focus on making it easier for customers to eat and live more

20,000COLLEAGUES

TAKE PART

EACH YEAR

17SUCCESSFUL

YEARS OF

PARTNERSHIP

OVER 8.5MFEMALE

PARTICIPANTS

TO DATE

16

Page 17: Little Helps for - Tesco · “Tesco helps me lead a healthier lifestyle” (2017) Stakeholders “It’s important to focus on making it easier for customers to eat and live more

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£40MRAISED IN TOTAL

THROUGH THE

PARTNERSHIP

SO FAR

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Simon Gillespie.British Heart Foundation

Chris Askew.Diabetes UK

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• 1.2 million people engaged in National Charity Partnership’s online and community prevention programmes

• Over £25 million raised

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Natasha Adams.Tesco

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Nutrition Healthy body Healthy mind

Colleague health is a priority – new approach since Jan 2017

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Nutrition Healthy body Healthy mind

Colleague health is a priority – new approach since Jan 2017

• 10.5m pieces of free fruit• 310,00 water bottles and snack boxes• Helpful Little Swaps• Health based offers

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Nutrition Healthy mind

Colleague health is a priority – new approach since Jan 2017

• Free health checks for all• Over 7,000 blood pressure and diabetes checks• Great Tesco Walk• Race for Life• Getting active in our office environments

Healthy body

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Nutrition Healthy body Healthy mind

Colleague health is a priority – new approach since Jan 2017

• Time to change pledge• 950 colleagues have completed mental health awareness workshops• Over 7,000 completed online Mindapple courses• Mental health first aiders• Walk and talk

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Health heroes

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A leading health programme for colleagues

• Continue to build a campaign-based approach to workplace health• Apply the expertise of charity partners and engage with wide group of

stakeholders• Opportunity to develop the UK’s leading workplace health programme,

in terms of environments, people, interventions and outcomes.

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Alessandra Bellini.Tesco

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Health is a priority for customers

Source: 2CV Tesco Health Consumer & Needstates segmentation Quant Jan ’16*2012 figure - kantar worldpanel 2015. **Kantar Worldpanel - The Shape of Britain - % Agreeing - 2016

73%say that they try to lead a healthy lifestyle

2 in 3tell us that they want us to make it easier for them to be healthy

68%think they should be eating more healthily

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The barriers to healthy eating

1. Taste

“Healthy food just doesn’t taste as good”

2. Cost

“The healthier options are so much more expensive than the normal stuff.”

3. Information

“I can’t keep up with what’s the latest thing we’re supposed to be or not be eating.”

4. Time

“In a rush, health slips right down my priority list.”

“Sometimes I just can’t find a healthy option even if I’m looking.”

5. Access and visibility

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Our Health event in May helped to address the barriers

1. Taste 2. Cost 3. Information 4. Time 5. Access and visibility

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Our Health event in May helped to address the barriers

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What we learned from May 2017

Photo of soft drinks aisle [to be taken this evening]

Low sugar outselling regular

Helpful swaps leading to healthier basket

Free checks leading to healthier basket

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What we learned from May 2017

58.0

59.0

60.0

61.0

62.0

63.0

64.0

<39 Familieschildren <10

Familieschildren >10

40-60 >60

Pre-May During Post-May

Our customers’ baskets got healthier

• We use the nutritional information of products to measure how healthy the food and drink that customers buy is.• The model was developed by an Oxford University academic and is independent of Tesco. It was originally developed to help OFCOM decide which foods can be

advertised to children. • Further details work is here: www.tescoplc.com/little-helps-plan/reports-policies-and-disclosure/healthy-little-differences-tracker

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January 18 - An integrated approach

1. Taste 2. Cost 3. Information

5. Access and visibility4. Time

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January - an integrated approach 2018

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As we move forward

• Continuous, long term commitment• Health by stealth - January event,

reformulations• Health by nudge - Helpful little swaps,

recipes, promotions, sampling• Health by engagement – Pharmacy

health checks, partnerships with charities and stakeholders

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Thank you.

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Panel Discussion.Jane Lawrie, Tesco