london bridge, uk united...
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16 | Worldwide Car & Motorhome Rentals 2013/2014
Renowned for its rich heritage, medieval castles and natural landscapes,
the UK is a mecca for self-drive holidays. The English countryside is a great
place to start with fascinating cities like Bath and Salisbury, famous for
their ancient ties. To the west of England you will find the wild contrasts of
Wales with its craggy mountains and peaceful waterways. Or travel north
for a highland fling in Scotland, home to the haunting beauty of lochs and
glens, Edinburgh Castle, the world famous Military Tattoo and of course
Scotch Whisky (or just Whisky if you’re in Scotland).
United Kingdom
England
Stratford-Upon-Avon area
Brighton to Portsmouth
The Jurassic Coast
Liverpool to Blackpool
Tees Valley
London to Windsor
London to Bristol
London to Bath
London to Edinburgh
The Lakes District
Cotswold Region
Cormish Coastline
Wales
Snowdonia
The Horseshoe Pass
Devils Bridge
Cardiff to Caernafon
Scotland
The Trussochs (north of Glasgow)
Valley of the Tweed
Edinburgh to Stirling
The Scottish Highlands
More Self-Drive Tour Ideas
London bridge, UK
Australia’s leading online Car Hire,
Peugeot Leasing and Motorhome broker
25 Years experience with award winning service
Great Prices at over 8,000 locations worldwide
Why
MK
1776
Book with Driveaway Holidays.
DriveAway Holidays | 17
Stonehenge
UK - Distances between Cities (guide only)
Between Approx Distance
Approx. Travel Time
Aberdeen Edinburgh 204 kms 3hrs
Bath Bristol 19 kms 30 mins
Birmingham York 212 kms 2hrs / 30mins
Cardiff Brimingham 200 kms 2hrs / 10mins
Cardiff Fishguard 169 kms 2hrs
Coventry London 158 kms 2hrs
Dover Cambridge 198 kms 2hts / 10mins
Edinburgh Glasgow 74 kms 1hr
Glasgow Stranraer 137 kms 1hr / 55mins
Holyhead Manchester 193 kms 2hrs / 15mins
London Bath 185 kms 2hrs / 15mins
London Cambridge 97 kms 1hr / 30mins
London Cardiff 185 kms 2hrs / 46mins
London Dover 122 kms 1hr / 42mins
London Edinburgh 650 kms 7hrs / 13mins
London Fishguard 404 kms 4hrs / 38mins
London Holyhead 463 kms 5hrs
London Manchester 336 kms 3hrs / 45mins
London Oxford 95 kms 1hr / 15mins
London Plymouth 383 kms 4hrs
London Southampton 130 miles 1hr / 40mins
London York 336 miles 3hrs / 50mins
Manchester Birmingham 156 miles 1hr / 40mins
Manchester Leeds 68 miles 1hr
UK - Distances between City and Airport (Guide Only)
Between Approx Distance
Birmingham City Birmingham Airport 8 kms
Edinburgh City Edinburgh Airport 8 kms
London City Heathrow Airport 15 kms
London City Gatwick Airport 28 kms
London City Manchester Airport 190 kms
London City Stansted Airport 39 kms
Manchester City Manchester Airport 10 kms
Newcastle City Newcastle Airport 7 kms
only)
Approx.Travel Timeme
3hrs
30 minns
2hrs / 30mmins
2hrs / 10mmins
2hrs
London
Isle of Wight
Stranraer
Fishguard
PembrokeCardiff
Oxford
Birmingham
ManchesterHolyhead
Norwich
Cambridge
Dover
Canterbury
PlymouthNewquay
Newcastle-Upon-TyneLake
District
EdinburghGlasgow
Aberdeen
Inverness
Scotland
NorthCountry
Heart ofEngland
West Country
SouthernEngland
East ofEngland
Wales
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k
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BristolBath
Exeter
Penzance
Coventryf
MMM
SouthhamptonS Dov
CCCCCC
h
NNNDurhamDDD
Carlisle
LeedsYorkY
HullHHH
DundeeSt AndrewsDDDDDSSSS
S
Liverpool
Blackpool
Edinb
ThursoTTTTTWickWWWWW
Kyle of Lochalsh
ScottishHighlands
Skye
LochNess
Northumberland
SnowdoniaN.P.
TheCotswolds
New Forest
yleyl
LLLL
asg
Bodiam Castle, UK
Village in the Cotswolds, UK
Please Note: Distances and travel times may vary according to the route taken and should only be used as a guide.
18 | Worldwide Car & Motorhome Rentals 2013/2014
Edinburgh City and Castle viewed from Calton Hill
Top 5 Cars to take on your United Kingdom Road Trip
Car Rental Rates include:
✔ Unlimited Kilometres
✔ Collision Damage Cover **
✔ Theft Protection **
✔ Third Party Liability Insurance
✔ VAT (20%)
✔ 24 Hour Roadside Assistance
** Excess Applies
Lead ins from:
AU$28.00
Lead ins from:
AU$30.00
Lead ins from:
AU$57.00
Lead ins from:
AU$61.00
Lead ins from:
AU$106.00
We’ve added some prices to help you budget based on a 7 day rental, please note that these change from low to high season.
The exact car may not be available at your time of quote. Visit us online at www.driveaway.com.au or call us on 1300 363 500 for up to date information.
These are some examples of our most popular vehicles. Exact models may not be available due to supply or models may change.
See our website www.driveaway.com.au or call us on 1300 363 500 for more information.
Motorhomes to take on your United Kingdom Road Trip
2 berth 3 berth 4 berth 6 berth 7 berth
Download the FREE United Kingdom Driving
Guide on our website to get more helpful tips.
Download the FREE
Scout Voyager Luxury Discovery Nomad Explorer
^ Conditions apply. Please refer to the back of the brochure for important information, terms and conditions or go to www.driveaway.com.au
Economy Vauxhall Cosa
Compact Peugeot 308
Intermediate Skoda Octavia
Standard VW Passat
Full-Size Van Kia Sedona
DriveAway Holidays | 19
Country road in West Ireland
Ireland is a driver’s paradise and must be seen to be believed. Consisting
of The Republic of Ireland and Northern Ireland, both countries offer quite
unique experiences from their history and culture to their landscapes and
people. A few hours west of Dublin lay the popular scenic driving routes
of the Ring of Kerry and the Dingle Peninsula. There are numerous quaint
villages, rural castles, lakes and rolling green hills as far as the eye can see.
In the North, experience the youthful vibrancy of Belfast, the sleepy Glens
of the Antrim and the myth and legend of The Giant’s Causeway; absolute
must see for all visitors to the Emerald Isle.
Ireland
More Self-Drive Tour Ideas Dublin
Midlands Historic Houses
and Castles Tour
Coastal Route: North and
South Coast
Belfast
Belfast to Dublin
The Causeway Coastal Route
Northern Ireland
The Irishowen, Co. Derry
St Patrick’s Tour, Co’s Down & Armagh
Ireland’s South
Surf and Turf Route
Ring of Kerry and Skellig Ring
Ireland’s East
The Braveheart Drive
Tour the Boyne Valley
Ireland’s West
Coast and Country Tour
Lough Derg Drive, Co. Clare
Country Road, West Ireland
Australia’s leading online Car Hire,
Peugeot Leasing and Motorhome broker
25 Years experience with award winning service
Great Prices at over 8,000 locations worldwide
Why
Kylemore Abbey Castle, Galway
20 | Worldwide Car & Motorhome Rentals 2013/2014
Rosslare
Cork
Killarney
Shannon
Galway
Dublin
DunLaoghaire
Londonderry(Derry)
Belfast
Republicof Ireland
NorthernIreland
Sligo
Port RushBally Castle
Rush
Larne
Antrim
Banbridge
Omagh
Donegal
Ballina
Westport
Roscommon
Kildare
Ennis
Tralee
Kenmare
Bantry
Roscrea
Thurles
Tramore
Drogheda
Clifden
Wicklow
Kilkenny
Limerick
Dingle
Kilrush
WaterfordT
Tipperaryy
Wexford
A
Ireland - Distances between city and airport (guide only)
Between Approx Distance
Belfast City Belfast City Airport 5kms
Belfast City Belfast International Airport 29kms
Cork City Cork Airport 7.5kms
Dublin City Dublin Airport 12.5kms
Galway City Galway Airport 9kms
Shannon City Shannon Airport 4.5kms
Ireland - Distances between Cities (guide only)
Between Approx Distance Approx. Travel Time
Belfast Donegal 180kms 2hrs / 20mins
Belfast Dublin 167kms 2hrs / 25mins
Belfast Galway 306kms 4hrs / 35mins
Belfast Londenderry (Derry) 116kms 1hr / 35mins
Belfast Port Rush 98kms 1hr / 20mins
Dublin Cork 252kms 3hrs
Dublin Dun Laoghaire 12.4kms 20mins
Dublin Galway 215kms 2hrs / 50mins
Dublin Killarney 299kms 3hrs / 50mins
Dublin Waterford 160kms 2hrs / 20mins
Galway Cork 200kms 3hrs
Galway Limerick 100kms 1hr / 30mins
Galway Killarney 210kms 3hrs
Rosslare Cork 192kms 2hrs / 50mins
Rosslare Dublin 145kms 2hrs / 10mins
Rosslare Killarney 264kms 4hrs / 35mins
Shannon Dublin 218kms 2hrs / 45mins
Malahide Castle
Please Note: Distances and travel times may vary according to the route taken and should only be used as a guide.
DriveAway Holidays | 21
Top 5 Cars to take on your Ireland Road Trip
✔ Third Party Insurance
✔ Collision Damage Waiver
✔ Theft Protection
✔ Local Tax or VAT
✔ Unlimited Kilometres
✔ 24 Hour Roadside Assistance
Lead ins from:
AU$28.00
Lead ins from:
AU$30.00
Lead ins from:
AU$57.00
Lead ins from:
AU$61.00
We’ve added some prices to help you budget based on a 7 day rental, please note that these change from low to high season.
The exact car may not be available at your time of quote. Visit us online at www.driveaway.com.au or call us on 1300 363 500 for up to date information.
These are some examples of our most popular vehicles. Exact models may not be available due to supply or models may change.
See our website www.driveaway.com.au or call us on 1300 363 500 for more information.
Motorhomes to take on your Ireland Road Trip
2 berth 2 berth 4 berth 6 berth
Download the FREE Ireland Driving Guide
on our website to get more helpful tips.
Download the FREE
Roadie Aero Vista Grande
Cork, Ireland
Car Rental Rates in Ireland include:
^ Conditions apply. Please refer to the back of the brochure for important information, terms and conditions or go to www.driveaway.com.au
Economy Opel Corsa
Compact Toyota Auris
Intermediate Toyota Corolla
Premium Audi A4
Premium Peugeot 5008
Lead ins from:
AU $65.00
2 | Worldwide Car & Motorhome Rentals 2013/2014
Welcome!This year is a big one for DriveAway, celebrating 25 years in renting cars
and motorhomes. For starters, we’ve revamped our Car and Motorhome
Rental brochure for 2013/14. We have also made a few exciting changes
to the business and there will be more to come throughout the year.
With 25 years in the Australian travel market, we are Australia’s leading
self-drive specialist. At DriveAway, we pride ourselves on offering you a
vast range of cars and motorhomes, with the best suppliers, great prices,
and award winning service at over 8,000 locations worldwide.
Our product range includes worldwide car rental, motorhome hire,
Peugeot holiday car leasing in Europe, motorcycle rentals, GPS hire
and more!
Not only do we provide you with vehicles, but we provide you with our
expertise and knowledge about the best sites to see that are both on
and off the beaten path. On our website you can find loads of handy
hints, distance guides, driving tips, destination guides, plus our own
Self-Drive Guides for those who want to experience the best of what’s
to offer on their next holiday.
We trust you will find this brochure helpful in planning your next road
trip, whether overseas or close to home. The team look forward to
hearing from you and turning your self-drive plans into a real experience!
Drive safe.
The DriveAway Holidays Team.
WINNER 2007
Best Car Rental Wholesaler Best Car Rental Company
Best Car Rental Wholesaler Best Car Rental Wholesaler
Best Car / Campervan Rental Operator
4 | Worldwide Car & Motorhome Rentals 2013/2014
Who is DriveAway?• DriveAway are Australia’s leading car hire wholesaler with over
25 years’ experience
• We have true global coverage with over 135 Countries and 8,000 locations
• We have a huge range of vehicles to suit your needs
Covering hatchbacks, convertibles, sedans, wagons, luxury cars,
4WD’s, SUV’s, minivans, and motorhomes
• We work with over 60 suppliers, bringing you greater choice at the
best price
• Find a better price and we’ll beat it!
• No hidden fees! Our rates include:
Third Party Liability Insurance, Loss Damage Waiver, and
Collision Damage Waiver
Theft protection
Taxes (excluding some accessories)
Unlimited Kilometres (car hire only)
24 hour roadside assistance
See each country for details
• Customer Service Open 24/7 for your convenience
With over 130 countries to choose from, discover the world at your own
pace using car hire, Peugeot Leasing, motorhome, or motorcycle rental.
DriveAway Holidays Beat Rate PolicyFound a better price on a car, motorhome or motorcycle?
It doesn’t have to be in AUD, we will beat any price.
See page 6 or our website www.driveaway.com.au for full details or you can
email us at [email protected]
DriveAway Holidays | 5
Our ProductsPlanning an adventure overseas?
DriveAway has everything you need to get your trip off to the right start.
Grab yourself a hire car, motorhome or motorcycle, and get off the beaten track
to explore and discover the delights of the world at your own leisure.
Worldwide Car RentalWith 135 countries and 8,000 locations covered, we can get you a hire car pretty
much anywhere across the globe!
Just some of our supplier are:
Worldwide Motorhome RentalIf you want total freedom on your adventure, then a motorhome is just the
thing for you.
Our suppliers include these and more.
USA and Canada Motorcycle HireWe have a great range of motorcycles available in the USA and Canada with
many more countries coming in board during 2013.
Want to save on long term rentals in Europe?
If you’re a tourist on holidays in Europe between 21 and 175 days, DriveAway
has an exclusive deal whereby you can rent out a brand new Peugeot, tax free.
See page 25 for more details or check out www.driveaway.com.au
Prices are very competitive to other rental options. You get the benefit of:
• Brand New Vehicles • No Excess to Pay
• Tax Free • Unlimited Kilometres
• No Young Driver Surcharge • All Insurance is Included
Australia Netherlands
Canada New Zealand
France Portugal
Germany South Africa
Ireland Spain
Italy UK
Namibia USA
Where can I rent a Motorhome?
6 | Worldwide Car & Motorhome Rentals 2013/2014
Found a better price? We’ll beat it!Whether you’re looking to drive a Peugeot through Europe, keen to cruise across the USA on a Harley Davidson, or up for
exploring the great outdoors in a 4WD, DriveAway won’t be beaten on price!
What to check first?
^ Conditions apply. Please refer to the back of the brochure for important information, terms and conditions or go to www.driveaway.com.au
• Australian residents only as rental rates vary depending on your country
of origin.
• Price doesn’t have to be in AUD, we will convert the cost based on the
day’s exchange rate.
• The price must be available to any member of the general public.
• Check the total, not the daily rate! Price inclusions must be the same.
DriveAway’s daily rates are all inclusive so may appear more expensive per
day but our competitors are often more expensive on checkout.
• Inclusions must be the same as those offered by DriveAway Holidays.
If you think you’ve found a better price, let us know!
Go to our website www.driveaway.com.au and go to our Price Beat section
or you can email us at [email protected], call our team or your
local travel agent.
DriveAway Holidays | 7
DriveAway Hire Car Excess InsuranceWhat is Insurance Excess?
Most car rental rates include basic insurance – Collision Damage Waiver
Insurance (CDW), Third Party Liability and Theft Protection (TP). In the event
that a rental vehicle is stolen or accidently damaged (whether the driver is
at fault or not), an Insurance Excess is charged. The Insurance Excess is the
maximum amount the renter is liable for. The cost varies depending on the
supplier, country and vehicle type e.g. in France the excess can range from
EUR500-1800. Additional insurance to reduce the excess is optional and
can be purchased from DriveAway Holidays at the time of booking your car
rental or direct from the supplier when picking up your car. It may also be
included in your travel insurance, so check your policy before you leave.
DriveAway Hire Car Excess Insurance is an optional product offered by
DriveAway Holidays to refund the excess amount charged by the car rental
supplier. It provides you with hassle free extra cover when renting a car.
For between AUD5.50-7.50 per day, you will be covered for the supplier’s
damage and theft excess costs incurred locally. Should the local supplier
charge you the excess amount on the vehicle, you may claim up to
AUD5,000 through DriveAway Holidays* when you return to Australia.
Benefits to you:
• DriveAway Hire Car Excess Insurance is prepaid in Australian Dollars so
you don’t have to worry about currency fluctuations.
• DriveAway Holidays will refund the supplier’s damage and theft excess
charges up to the value of AUD5,000.
• No language or processing obstacles as you make your claim in Australia.
• Best of all, DriveAway Hire Car Excess Insurance is economical and
can save you money! Have a look at the cost comparison table below.
Cost comparison in the event of an incidentCountry Typical supplier charges DriveAway Hire Car Excess Insurance
United Kingdom £12.50-16.50 per day reduces to £100, depending on the supplier and group.
Between AUD$5.50-7.50 per day
Credit card billed for the excess amount.
Refund from DriveAway up to the value of AUD$5,000.
Republic of Ireland €16-24 per day, reduces to Nil, depending on the supplier and group.
France €15-19 per day, reduces to Nil, depending on the supplier and group.
Germany €15-19 per day, reduces to 100, depending on the supplier and group.
Italy €15-24 per day, reduces to Nil, depending on the supplier and group.
Spain €14-32 per day, reduces Nil, depending on the supplier and group.
New Zealand NZD$32-34 per day, reduces to NZD$260, depending on the supplier, group and accident type.
Australia AUD$27 per day, reduces the excess to AUD$385, depending on the supplier, group and accident type.
Note: The supplier charges displayed in the above table are indicative and are subject to change. Prices are shown in local currency.
* DriveAway Hire Car Excess Insurance is managed by Accident & Health International Underwriting Pty Ltd, ABN 26 053 335 952, AFSL 238261 and underwritten by CGU Insurance Limited, ABN 27 004 478 371, AFSL 238291.
8 | Worldwide Car & Motorhome Rentals 2013/2014
FREQUENTLY ASKED QUESTIONSHow much does DriveAway Hire Car Excess Insurance cover?
You will be reimbursed up to AUD5,000 of the damage and theft excess
amount charged by the car rental supplier in the event of damage or
theft of the vehicle.
Is the daily rate charged for every rental day?
Yes. The charge is between AUD5.50-7.50 per day depending on the car group.
I have paid for DriveAway Hire Car Excess Insurance. The car rental
supplier states that they have never heard of it and insist I take out
their damage and theft excess cover. Should I take out their excess
cover as well?
DriveAway Hire Car Excess Insurance is an agreement between you and
DriveAway Holidays. Supplier excess reduction options may be available
directly from a supplier at an additional cost. If the renter accepts any excess
reduction offered by the supplier they are not entitled to a refund from
DriveAway Holidays, Accident & Health International Underwriting Pty Ltd
or CGU Insurance Limited.
Is my credit card still frozen at the time of collecting the vehicle if I take
DriveAway Hire Car Excess Insurance?
Yes. The full excess amount will be charged in the case of theft or damage,
however the amount is recoverable up to AUD5,000 from DriveAway Holidays
provided all claim conditions are met.
How do I make a claim?
To claim excess charges you must provide the following to DriveAway Holidays:
• Rental Agreement with the drivers name matching that of the
DriveAway Voucher.
• A completed claim form. You can obtain a claim from by visiting
www.driveaway.com.au or emailing [email protected]
• A police report (if applicable).
• An accident report or theft report from the car rental supplier (if applicable).
• A receipt of the excess being charged by the supplier and a copy of the
clients credit card.
• The repairer’s invoice which confirms the final repair costs
(DriveAway Holidays will assist you to obtain this)
Upon receipt of the above forms, DriveAway Holidays will assess your claim.
Do I get a full or partial refund if I don’t make a claim?
No, once the rental has commenced, DriveAway Hire Car Excess Insurance is
non-refundable.
Do I need DriveAway Hire Car Excess Insurance if I have travel insurance?
We recommend you check your travel insurance policy to ensure you are
sufficiently covered.
How do I book DriveAway Hire Car Excess Insurance?At the time of making your car rental reservation, simply advise our
consultants you would like to book your car rental with DriveAway
Hire Car Excess Insurance. If you are booking online, the option to
purchase DriveAway Hire Car Excess Insurance will appear in the last
step of the booking process under the “About this Quote” section.
Important Information, Terms and Conditions
- Any information previously provided to you on DriveAway Hire Car Excess Insurance is only a summary of the benefits, please read the following carefully and seek clarification if you do not understand any points.
- The insurance policy has been arranged by Scott & Broad Pty Ltd AFSL 237827. We recommend you read the Financial Services Guide which will be provided with your quotation. You can also request another copy from DriveAway Holidays by visiting www.driveaway.com.au or emailing [email protected]
- Any advice by Scott & Broad is of a general nature as your current objectives, financial situation or needs have not been considered.
- DriveAway Hire Car Excess Insurance is managed by Accident & Health International Underwriting Pty Ltd, ABN 26 053 335 952, AFSL 238261 and underwritten by CGU Insurance Limited, ABN 27 004 478 371, AFSL 238291. We recommend you read the Product Disclosure Statement which will be provided with your quotation. You can also request another copy from DriveAway Holidays by visiting www.driveaway.com.au or emailing [email protected]
- The product has a 14 day cooling off period which enables you to walk away from the transaction should you be unhappy with any aspect of the coverage arranged. Note you cannot use this cooling-off period if you have commenced the hiring of the vehicle, the policy has already expired or if there has been a claim made under the policy.
- DriveAway Hire Car Excess Insurance will cover you for damage and theft excess costs incurred up to AUD5,000 through Accident & Health International Underwriting Pty Ltd, ABN 26 053 335 952, AFSL 238261 and CGU Insurance Limited, ABN 27 004 478 371, AFSL 238291.
- In common with most car rental suppliers, DriveAway Hire Car Excess Insurance does not cover damage to windows, wheels, tyres, the roof, underside & interior of the vehicle, towing charges or damage/theft caused negligently, willfully or recklessly.
- DriveAway Hire Car Excess Insurance does not cover claims where the vehicle (including 4 wheel drives) is taken off road or on unsealed surfaces.
- DriveAway Hire Car Excess Insurance does not cover driver negligence whereby the driver is under the influence of alcohol or other substances. In addition, the driver of the vehicle must meet the requirements of the car rental supplier.
- Theft covers the vehicle only, not personal contents.
- In the event that keys are lost and/or damaged you will be liable for replacement costs. Further costs may be applicable if the lost keys are directly related to the theft of the vehicle.
- Supplier excess reduction options may be available directly from a supplier at an additional cost. If the renter accepts any excess reduction offered by the supplier they are not entitled to a refund from Accident & Health International Underwriting Pty Ltd, ABN 26 053 335 952, AFSL 238261 and CGU Insurance Limited, ABN 27 004 478 371, AFSL 238291.
- DriveAway Hire Car Excess Insurance is pre-paid and is non-refundable for unused days.
DriveAway Holidays | 9
Our Self-Drive Guides are aimed at travellers who enjoy the freedom, fun
and flexibility of a road trip. The guides have all the essential information for
an independent driving holiday; from driving tips to key facts, scenic routes,
touring ideas and destination information to help you plan a self-drive
holiday. Handy topics include driving laws, parking regulations, child safety
rules, cross border fees, driving licence requirements and much more.
The guides are available for self-drive holidays in Australia, Canada,
France, Germany, Ireland, Italy, Netherlands, New Zealand, Spain,
South Africa, UK and USA.
For those planning a trip to the snow, our dedicated guide to ‘Winter Road
Trips’ will come in handy. It contains information and safety tips for driving
in icy conditions in Australia, New Zealand, USA, Canada, Austria, France,
Italy and Switzerland.
Download a free copy at www.driveaway.com.au and start planning your
self-drive holiday today!
Self-Drive Guides
44 | Worldwide Car & Motorhome Rentals 2013/2014
Head OfficeLevel 1, 157 Walker Street North Sydney, NSW 2060
Mailing AddressPO Box 1321, North Sydney NSW 2059 Australia
Admin/Sales: (61) 2 9900 9300
Fax: (61) 2 9929 4655
Customer Service Fax: (61) 2 9929 8152
Email: [email protected]
Office Hours (AEST)Monday-Friday: 7am-7:30pm. Saturday: 9am-2pm.Sunday: 10am-3pm.Australian National Public Holidays: Closed.
Customer Service Hours (Car Rental & Peugeot Leasing only) Monday-Sunday: 24 hour trading. Christmas Day closed.
DAH Holdings Pty Ltd ABN 67 107 041 912 Lic No: 2TA 6087
Reservations: 1300 363 500 www.driveaway.com.au
To book, see your licensed Travel Agent
2009
IMPORTANT INFORMATION, TERMS AND CONDITIONSGENERALWho we are: DAH Holdings Pty Ltd ABN 67 107 041 912 (“DriveAway Holidays”) is a licensed Travel Agent and is a member of the Travel Compensation Fund (TCF), The Australian Federation of Travel Agents Limited (AFTA) and the Council of Australian Tour Operators (CATO). Application: These terms and conditions apply to any contract made between DriveAway Holidays and any person (referred to as the “Customer”) purchasing goods or services referred to in this brochure from DriveAway Holidays.
PRICESAll prices displayed in this brochure are correct at the time of issue date and are subject to currency fluctuations and change without notice.
RATES DO NOT INCLUDEFuel; Oil; Tolls; Optional accessories; Airport/City/Railway/Ferry/Premium Location Fees where applicable; Insurance excess; Refundable security deposit; Vehicle License fees where applicable; Personal Accident Insurance; Additional drivers; Young/Senior driver surcharges; One way fees where applicable; Local Tax, Airport Fees and/or Administration Recovery Fees on additional charges paid locally; Flat or damaged tyres; Fines or penalties due to traffic violations; Loss or theft of vehicle keys and transponder card; Theft of personal belongings inside the vehicle. Pre-booked additional/optional items and associated local taxes are paid directly to the car supplier at the time of collecting the rental vehicle and are not included in the daily rental rate.
HOW TO BOOKContact your licensed Travel Agent, visit www.driveaway.com.au or call DriveAway Holidays.
DEPOSITSSupplier levied deposits may be required and will be advised at time of reservation.Car Rental – no deposit required.Peugeot Leasing – a $250 deposit is required at the time of reservation for all bookings made outside of 6 weeks of collection.Motorhomes – a $500 deposit is required at the time of reservation for all bookings made outside of 9 weeks of collection.Please note: Some supplier deposits may be non-refundable and will be advised at the time of reservation.
QUOTESCar Rental and Peugeot Leasing quotes are valid for 7 days and are in Australian Dollars. Motorhome and other product quotes are valid for 3 days and are in Australian Dollars.
PAYMENTCar Rental/ Ferries/ Other Products – Please refer to your valid invoice for all payment due dates. Also refer to the terms and conditions of your booking for further information as some product terms may vary. Peugeot Leasing – DriveAway Holidays requires final payment 6 weeks prior to departure from Australia, unless specified otherwise. If for any reason final payment is not received by the due date, DriveAway Holidays reserve the right to treat the reservation as a cancellation. Motorhomes – DriveAway Holidays requires final payment 9 weeks prior to departure from Australia. For all Australian motorhome rentals, final payment is required 9 weeks prior to collection. For all reservations inside 9 weeks of departure/collection date, final payment will be required at time of reservation. If for any reason full payment is not received by the due date, DriveAway Holidays reserve the right to treat the reservation as a cancellation. Credit Card Fees: Where bookings made by credit card 2.0% surcharge will be charged on the total amount.
INVOICESAn invoice is sent upon confirmation of your reservation outlining all aspects of products booked. Confirmations are subject to unadvised changes in depot hours, fleet conditions, stop-sells and one way hires until full payment has been received.
TRAVEL DOCUMENTSOnce payment is received, a travel voucher will be issued. For special requests e.g. child seat, ski rack etc and/or specialty vehicles, a travel voucher is issued upon full payment and once confirmation has been received from the supplier. Please note vouchers are accountable documents and serve as exchange vouchers for products you have booked. Non-presentation of your vouchers may result in charges being applied locally.
There are some instances however where documentation is not required. This will be advised at time of reservation.
AMENDMENTSNo charge, unless applied by the supplier. If an amendment occurs, DriveAway Holidays reserves the right to re-price. All amendments must be made directly with DriveAway Holidays. Conditions apply. In some cases, travel agent charges will also apply.
REISSUE FEENo charge, unless applied by the supplier.
CANCELLATIONSNo charge if the booking is cancelled prior to collection. In some cases supplier levied fees and/or travel agent charges may apply. If a booking is cancelled after collection or is a ‘no show’, a cancellation fee of AUD110 plus supplier levied fees (if applicable) will be charged. Cancellation conditions are listed on www.driveaway.com.au
FREQUENT FLYER POINTSNot applicable on any DriveAway Holidays products.
REFUNDSNo refund will be made on any part of a package provided and not used; this includes unused car/motorhome rental days, Peugeot Leasing days and unused accommodation. DriveAway Holidays does not authorise the employees of any supplier to promise refunds to clients.
TRAVEL INSURANCEWe strongly recommend that you take out suitable travel insurance with maximum rental vehicle excess cover. Alternatively, ask DriveAway Holidays for a DriveAway Hire Car Excess Insurance rate to cover the car excess (see pages 16-17 for full details).Travel Insurance can be arranged through your Travel Agent.
CAR & MOTORHOME RENTAL^Beat Price Guarantee: DriveAway Holidays will beat any international product by AUD10 per booking and any domestic product by AUD1 per booking. The competing price/quote must meet the following criteria:- Be available for Australian residents only. - Be a ‘fully prepaid’ rate. DriveAway Holidays cannot beat ‘pay
on collection’ quotes.- Is available to any member of the general public e.g. Qantas
Frequent Flyer discount rates are not applicable.- The inclusions must be the same as those offered by DriveAway
Holidays.- The car rental/motorhome supplier must be one offered by
DriveAway Holidays.- The price does not have to be in AUD. DriveAway Holidays will
convert the rate based on the day’s exchange rate.- All price beats must be paid in full within 48 hours of
confirmation.Further conditions apply, email [email protected] Deals: DriveAway will always strive to obtain the best possible deal for its customers throughout the year. It is important to keep in contact with us for the most up-to-date offers. Refer to our website www.driveaway.com.au for the latest deals.Vehicle Type: All vehicles are reserved by group. Models shown are examples only and a similar vehicle may be supplied. Specific models and/or literage cannot be guaranteed. Winter Tyres: In some countries it is a requirement by law that all vehicles are equipped with winter tyres. DriveAway Holidays recommends that winter tyres are fitted on vehicles between November to April when driving to the German, Austrian, Swiss and Northern Italian Alps. Contact DriveAway Holidays for full details. Security Deposit: All car and motorhome rental companies require a minimum of one internationally recognised credit card (Prestige/Luxury cars require two credit cards) for a security bond. Cash security deposits are possible in some instances but must be requested in advance. Strict conditions apply. Contact DriveAway Holidays for details.Age Limit: Generally the minimum age is 21 years (up to 30 years for some luxury vehicles) but can vary between car and motorhome rental companies and country. Maximum age limits apply in some countries. A young/senior driver surcharge may apply. Please check at the time of booking. Drivers Qualifications: All drivers must hold a full valid drivers licence with a clean driving record for a minimum of one year. Some countries require a licence to be held for a longer period. A learner or provisional drivers licence is not accepted. An international licence is required for many countries including
Austria, Belgium, Czech Republic, Germany, Greece, Italy, Poland and Spain. For a full list of countries, refer to www.driveaway.com.au or ask at time of booking.Fuel: Rates do not include fuel. Vehicles are supplied with a full tank of petrol on collection (exceptions apply). You are advised to refuel your vehicle prior to return and maintain receipts to avoid refuelling charges. Some companies may offer a pre-paid fuel option, which is a pre-determined amount regardless of the amount of fuel remaining upon return of your vehicle. If accepted no refund is available.Insurance Excess: In the event of theft or accidental damage to the vehicle, an excess will apply. Please enquire at the time of booking. Adequate travel insurance is strongly recommended.Excess Reduction: In some countries it is possible to purchase additional insurance to reduce the excess amount payable. If the additional cover is accepted, charges are non-refundable. Alternatively, ask DriveAway Holidays for a DriveAway Hire Car Excess Insurance rate to cover the car excess (see pages 16-17 for full details).Optional Accessories: Child seats, ski racks, snow chains, winter tyres, GPS etc should be requested at time of booking and are subject to availability upon arrival. Additional fees apply and are paid locally. One Way Rentals: If you return your vehicle to a different location than its origin (be it international or domestic), you will incur a one way fee. Charges and conditions vary between suppliers and car types. Details will be advised at time of reservation. If you vary your drop off point, additional charges may apply.Geographic Restrictions: It is important to advise your Travel Agent and/or DriveAway Holidays at time of booking if you intend to drive your rental car outside the country of rental as conditions and charges may apply. DriveAway Holidays takes no responsibility for problems occurring as a result of non-advice.
PEUGEOT LEASINGBooking: Deliveries within France must be booked at least 35 days (20 days for Paris) in advance. Deliveries outside France must be booked 6 weeks in advance. Late bookings are not guaranteed.Lease Forms: It is essential that original lease forms, together with a photocopy of the registered driver’s passport are returned at least 6 weeks prior to the delivery of your Peugeot. If you hold a European passport, a photocopy of your European passport, a copy of your Australian Permanent Residency or a copy of a utility bill confirming your residency which is 6 months old is also required. Late return of these documents will delay delivery of your vehicle.Vehicle: All Peugeot vehicles are left hand drive (including collections in London). The definition and/or specifications of the Peugeot vehicles displayed in this brochure are subject to change without notice.Duration: Minimum lease period is 21 days, excluding the Expert Tepee where the minimum is 40 days. Maximum 175 days. Peugeot Leasing is based on calendar days.Additional Drivers: Additional drivers are free, however the registered driver must be in the vehicle at all times whilst the additional driver is driving. Exception: immediate family members may drive locally without the registered driver in the vehicle. Under no circumstances can the family member take the vehicle across any borders without the registered driver being in the vehicle. Immediate family members are spouse, son or daughter of the registered driver travelling under the same surname and residential address as the registered driver. All additional drivers must comply with all requirements of the lease. Fuel: All vehicles are supplied with 10-15 litres of fuel free of charge. You are not required to return the vehicle with a full tank of fuel.Vehicle Return: Before returning your vehicle, it is a requirement to call at least 4 business days prior and arrange your drop-off time, otherwise Peugeot Sodexa fees may apply.Further conditions apply, refer to www.driveaway.com.au for details. Alternatively, ask for a copy of our Peugeot Leasing 2012 brochure.
LIABILITYLiability: Certain provisions of the Competition and Consumer Act (including, without limitation, the Australian Consumer Law) and other State, Territory or Commonwealth laws in Australia, as amended or replaced from time to time, (collectively “ACL”) apply to the operation of these terms and conditions and provide consumers (as that expression is used in the ACL) and others with certain rights (referred to collectively as the “consumer guarantees”) in relation to goods or services purchased by those persons. Other than consumer guarantees, which are not excluded, modified or restricted by this provision, DriveAway Holidays does not give
any guarantee or warranty or make any representation of any kind, express or implied, with respect to the supply by DriveAway Holidays or others of any goods or services in this brochure. Other than in respect of goods or services supplied to consumers or goods or services that are of a kind ordinarily acquired for personal, domestic or household use or consumption, DriveAway Holidays’ liability for the breach of any condition or warranty, whether express or implied (other than warranties or conditions in relation to title, encumbrances and quiet possession) is limited, at DriveAway Holidays’ option, to:- in the case of goods; the replacement of the goods, the supply
of equivalent goods, the repair of the goods, the payment of the cost of replacing the goods or of acquiring equivalent goods; or
- in the case of services; the supplying of the services again or the payment of the cost of having the services supplied again.
Subject to rights that the Customer may have under the ACL, which are not excluded, modified or restricted by this provision, DriveAway Holidays is not liable to the Customer or any other person, whether in contract, tort or otherwise, for any loss or damages (including without limitation specific, indirect, consequential or economic loss) howsoever caused arising from any event.Notwithstanding anything contained in this brochure, nothing in these terms and conditions:- excludes, restricts or modifies or purports to have the effect of
excluding, restricting or modifying any condition or warranty that is implied by, or consumer guarantee specified by, the ACL or DriveAway Holiday’s liability under any such condition, warranty or guarantee; or
- gives rise to any liability on the Customer’s part or qualifies DriveAway Holiday’s liability in circumstances where DriveAway Holidays is in breach of these terms and conditions, including any conditions or warranties implied, or consumer guarantees specified, by the ACL.
RESPONSIBILITY FOR INFORMATION AND SUPPLY OF GOODS OR SERVICES BY THIRD PARTIESResponsibility for Information: Vehicle specifications, photographs, illustrations, third party charges, third party conditions and information relating to goods or services provided by third parties contained in this brochure (collectively “Information”) are provided by third parties to DriveAway Holidays. All Information is subject to change without notice. The Customer must not rely on this Information. Any descriptions of the goods or services of any third parties in the Information is by way of identification only and the use or reliance on that description by any person shall not constitute any contract between that person and DriveAway Holidays as a sale by description. The Customer must make their own independent enquiries and investigations and undertake their own assessment of any Information before deciding whether or not the goods or services referred to in the Information are suitable for the requirements of the Customer. Without limiting the generality of this paragraph, city maps in this brochure are not to scale and car depot locations in this brochure are approximate only. Supply of Goods or Services by Third Parties: The goods and services identified in this brochure may be provided by a third party. In order for the Customer to obtain goods and services provided by a third party, the Customer may be required by that third party to agree to, and be bound by, terms and conditions that are specified by that third party. Any person intending to enter into an agreement with a third party must make their own independent enquiries and assessments in relation to the effect of the terms and conditions of that agreement before doing so. Subject to rights that the Customer may have under the ACL, which are not excluded, modified or restricted by this provision, the Customer acknowledges and agrees that DriveAway Holidays has no control over and no responsibility for any terms and conditions agreed between the Customer and a third party.
THIRD PARTY LIABILITY (DAMAGE OUTSIDE THE VEHICLE)Provides cover for public liability and is subject to the car rental company’s terms and conditions on the rental agreement. DriveAway Holidays strongly recommends travelers purchase travel insurance to cover themselves and their passengers.
GOVERNING LAWThese terms and conditions are governed in all respects by the law of the State of New South Wales and the Customer irrevocably submits to the non-exclusive jurisdiction of the Courts of New South Wales and the Federal Court of Australia.
Brochure Validity: 1 January 2013 – 31 March 2014. – Please refer to applicable page for specific details or www.driveaway.com.au Date of Issue: 1 January 2013
Reservations: 1300 363 500 www.driveaway.com.au