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Summer 2020

CareConnectionWe’re Here for Our Community’sHealthcare NeedsA message from our CEO, Marcia Manker

A MemorialCare Miracle:Zulma finds her way to parenthood

through surrogacy

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MemorialCare is a nonprofit integrated healthcare delivery system that includes leading hospitals – Long Beach Medical Center, Miller Children’s & Women’s Hospital Long Beach, Orange Coast Medical Center, and Saddleback Medical Center; award-winning medical groups – MemorialCare Medical Group and Greater Newport Physicians; Seaside Health Plan; and convenient outpatient health centers, imaging centers, breast centers, surgical centers, and dialysis centers throughout Orange and Los Angeles Counties.

24451 Health Center Drive Laguna Hills, CA 92653

Schedule an appointment with your doctor by calling 877-MYMEMCARE (696-3622) or visiting memorialcare.org/providers.

Telehealth Brings Your Doctor to YouMemorialCare Medical Group recently introduced a telehealth system for

video appointments, giving patients even more access to great healthcare.

Utilizing Zoom (a secure and easy-to-use video calling platform similar to

FaceTime), patients can consult with our award-winning team of primary

care physicians and specialists – without leaving their homes. For added

convenience, our video appointments are currently being offered with no

co-pay or out-of-pocket expenses.

During your video appointment, you can:

Diagnose and treat illnesses, allergies, skin conditions and more

Discuss an individualized care plan

Ask medication questions and discuss test results

Access and review your medical records

Make follow-up appointments

Irvine Family Practice is Now MemorialCare Medical Group

Our Services:

Primary care

Lab draw stations

Imaging services

Urgent care

For more information, visit memorialcare.org/IrvineFM.

Care From the Comfort of Your Home

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Miller Children’s & Women’s Hospital Long Beach

MemorialCare Medical Centers

MemorialCare Shared Services

MemorialCare Surgical Centers

Children’s Specialty Care Centers

MemorialCare Medical Group

Dialysis Centers

Breast Centers

Urgent Care Centers

Community-Based Imaging Centers

Hospital-Based Imaging Centers

A�liated Physician Groups (Includes Greater Newport Physicians)

Wound Care Center

COMING SOON

NEWPORT BEACH NEW LOCATION

IRVINE NEW LOCATION

LAGUNA WOODS NEW LOCATION

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We’re Here

MESSAGEMeet our physician experts from the comfort of home through

our virtual health classes. Visit memorialcare.org/SBClasses or call

800-MEMORIAL (636-6742) for more information.

We’re Here for Our Community’s Healthcare NeedsOur community’s health is at the heart of everything we do at Saddleback Medical Center. For more than 40 years, we’ve been here to welcome new lives into the world, help older adults live healthy lifestyles and provide compassionate care for all healthcare needs. As we move forward, we do so carefully and responsibly with the safety of our patients, staff and physicians always as our top priority. For your good health, it’s vitally important that you seek medical treatment when necessary and appropriate.

Our Emergency Department team is highly trained and experienced in caring for all patients, including those who need immediate care for heart attack, severe injuries, or any other emergent medical injury or illness. We have taken extra measures to ensure the continued safety, exceptional care and well-being of all our patients and staff, with a special area to treat patients coming in with COVID-19 symptoms and a separately designated area for noninfectious disease patients.

Throughout our hospital and outpatient care areas, we have implemented additional precautions to safeguard your health and the health of our staff, including:

Observing social distancing with spaced seating in our waiting areas and properly spaced floor markings in areas where lines form

Screening individuals at all of our medical center entrances for symptoms and taking their temperatures before allowing entry into the facility

Ensuring everyone who enters our facilities wears a facial covering, and all of our clinical staff members wear face masks and abide by all personal protective equipment guidelines, in addition to stringent compliance with hand hygiene (washing hands regularly and applying hand sanitizer before entering a patient room)

Adhering to strict compliance with disinfecting and cleaning equipment and frequently touched areas across the hospital and outpatient care areas

For non-emergent medical conditions or injuries, we encourage you to take advantage of other services offered by MemorialCare, including setting up a virtual appointment with your doctor, speaking with an advice nurse over the phone, or visiting a MemorialCare urgent care location, if necessary.

We are here for your care, no matter the need. For more information, please visit memorialcare.org/WereHere.

Sincerely,

Marcia MankerMarcia Manker, CEO

MemorialCare Saddleback Medical Center

Miller Children’s & Women’s Hospital Long Beach

MemorialCare Medical Centers

MemorialCare Shared Services

MemorialCare Surgical Centers

Children’s Specialty Care Centers

MemorialCare Medical Group

Dialysis Centers

Wound Care Center

Breast Centers

Urgent Care Centers

Community-Based Imaging Centers

Hospital-Based Imaging Centers

A�liated Physician Groups (Includes Greater Newport Physicians)

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The Bonding RoomPassionate about turning parenting dreams into a reality, Jane Frederick, M.D., F.A.C.O.G., has been helping couples for 30 years through her work as a specialist in infertility and reproductive endocrinology. In 2013, she funded the Bonding Room at The Women’s Hospital at Saddleback Medical Center in response to her patients who felt alienated at hospitals as intended parents using surrogacy.

“The Bonding Room at The Women’s Hospital is a really special place where intended parents can celebrate the birth of their child,” says Dr. Frederick. “I’m so happy that Saddleback Medical Center made this commitment to their community, allowing everyone to have a special birthing experience, no matter their circumstances.”

“Dr. Frederick’s generous gift for the Bonding Room has been so important for all the families who have been able to use it,” said Cecilia Belew, president of Saddleback Medical Center Foundation. “With so many years as a pioneer in the world of fertility and surrogacy, she truly understands how special those first moments are between the families and their new baby.”

Donations to Saddleback Medical Center Foundation, large or small, make a lasting impact on patients throughout the hospital. Visit memorialcare.org/smcf or call (949) 452-3724 to donate.

CareConnection | Summer 2020 When it came to choosing a hospital for the delivery, The Women’s Hospital at Saddleback Medical Center was a clear choice for the sisters. It is the only hospital in Orange County that has a Bonding

Room, a dedicated space for parents like Zulma to bond with their babies after birth. The room is just down the hall from the labor and delivery suites at The Women’s Hospital, so intended parents can be there when their children are born. Zulma and Leonel spent the night in the Bonding Room with their daughter, who they named after Zulma’s sister.

Now, a little over a year after baby Marisol was born, Marisol is carrying Zulma’s second child, who is due in early September. The sisters plan to go through with one more pregnancy in the future.

The hospital remains the safest place to deliver your baby. The Women’s Hospital at Saddleback Medical Center offers some of the most advanced care for mothers and newborns. Additionally, we have the lowest C-section delivery rates for low-risk births for first-time moms in south Orange County.* Lower C-section delivery rates means shorter hospital stays, quicker recovery and lower risk of complications for mothers and babies. Visit memorialcare.org/baby for more information and to learn about special safety protocols we have in place.

*Sources: Nulliparous, Term, Singleton, Vertex (NTSV) Cesarean Birth Rate reported by the California Maternal Quality Care Collaborative and the California Maternal Data Center

Meet the OB/GYNRachael Lopez, M.D.

Specialties: Obstetrics and Gynecology – board certified

Education:University of California, Irvine School of Medicine

To schedule an appointment with Dr. Lopez and learn more about our OB/GYNs, visit memorialcare.org/OBGYNSouthOC or call (949) 770-4115.

“I value the continuity

and closeness that I

experience with my

patients, and I am very

fortunate to be a part of

their pregnancy journeys.”

STORY

Marisol and Zulma are closer than ever as they move into their second

surrogate pregnancy.

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“Zulma was with me

at every ultrasound

appointment watching

her little one grow.

It was a beautiful

experience for us.”

A MemorialCare Miracle: Zulma finds her way to parenthood through surrogacyZulma Vega, 42, comes from a very tight-knit family with three inseparable sisters. Like many women, she dreamt of meeting the perfect husband and starting her own family when the time was right. Zulma did meet the man of her dreams, Leonel. However, after getting married and trying to naturally conceive for years, the couple found that starting a family would be more difficult than they expected.

Through a fertility specialist, she and Leonel decided to try in vitro fertilization (IVF), a series of procedures (called cycles) in which eggs are extracted and fertilized in a lab before being transferred as embryos into the uterus. Zulma’s implantation was successful, but five months into her pregnancy, she lost her baby boy.

That’s when her sister, Marisol Loya, stepped in. Marisol, who has three children of her own, offered to act as a surrogate for Zulma using an embryo from her first cycle of IVF.

“I was devastated after losing my son – I thought I would never be a mother. It broke my heart,” says Zulma. “But when Marisol offered to do this for me, it reawakened hope in my heart that I thought I had lost.”

Zulma researched fertility specialists with experience in surrogacy and chose to consult with Jane Frederick, M.D., F.A.C.O.G., who guided her through the process. After the proper screenings and legal measures, Marisol became pregnant with Zulma’s child. Once she passed the first trimester, Marisol began seeing Rachael Lopez, M.D., OB/GYN with MemorialCare Medical Group.

“It warms my heart to help my sister have a family,” says Marisol. “Zulma was with me at every ultrasound appointment watching her little one grow. It was a beautiful experience for us.”

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Comprehensive Cancer Care in South Orange CountyFrom cancer risk and prevention services to treatment and supportive care, the team at the MemorialCare Cancer Institute at Saddleback Medical Center consists of multidisciplinary specialists who facilitate the entire spectrum of patient care.

Advancing Joint Care With Mako®

At the MemorialCare Joint Replacement Center at Saddleback Medical Center, our orthopedic experts are dedicated to providing the joint care you need to keep you moving forward. We offer a full range of care, including non-surgical treatments, traditional and robotic-assisted surgical approaches, and physical rehabilitation to aid with the recovery process after surgery.

Our surgeons are highly trained in performing total knee, total hip and partial knee replacement procedures with the Mako Robotic-Arm Assisted Surgical System. Mako offers lower rates of soft tissue trauma, less pain, less swelling and faster recovery times.

“The Mako robot provides the surgeon with the visual guidance and mechanical assistance necessary to ensure that each joint replacement is extremely precise and perfectly matched to the unique anatomy of each individual patient,” says

R. Lance Montgomery, M.D., orthopedic surgeon. “The Mako robot is perhaps the most revolutionary advancement in joint replacement surgery in many years.”

To learn more, please visit memorialcare.org/JointReplacement.

CareConnection | Summer 2020

Cancer navigators

Board-certified medical physicists

Certified medical dosimetrists

Board-certified radiation oncologists

Licensed medical assistants

Licensed radiation therapists

Registered dietitians

Licensed clinical social workers

Dedicated clerical personnel

Patient-Centered CareThe MemorialCare Cancer Institute takes a team approach to patient-centered care. From board-certified radiation oncologists to clerical personnel, everyone on staff works together to provide the best care for patients and their families. Utilizing leading-edge technology, our team of experts guides patients through their cancer journey.

“It goes without question that the care coordination at the MemorialCare Cancer Institute at Saddleback Medical Center makes it unique. Every patient is treated by a multidisciplinary team of caregivers, not only from diagnosis and through treatment, but also

afterward with cancer survivorship,” says Linda Chan, M.D., medical director of radiation oncology at the MemorialCare Cancer Institute.

For more information and to learn about our new safety precautions, please visit memorialcare.org/SBCancer.

“The Mako robot

is perhaps the

most revolutionary

advancement in joint

replacement surgery

in many years.”

We’re Here to Be Your Partner in Breast HealthMemorialCare Breast Centers are among the most comprehensive breast centers in Orange County. Our experts want to remind you that early detection is key to beating breast cancer. To learn about the safety measures in place at our breast centers or to schedule your screening mammogram appointment, visit memorialcare.org/SBBreast or call (949) 452-7200.

Locations:Irvine – Sand Canyon15500 Sand Canyon Ave., Suite 120 Irvine, CA 92619

Irvine – Barranca4040 Barranca Parkway, Suite 110 Irvine, CA 92604

Laguna Hills24401 Calle de la LouisaLaguna Hills, CA 92653Screening & MRI: Suite 101ADiagnostic: Suite 200

Rancho Mission Viejo (New!)30492 Gateway Place, Suite 100Rancho Mission Viejo, CA 92694

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Irvine – Sand Canyon

Rancho Mission Viejo