love at first hire
DESCRIPTION
NTC 2014 presentation by Lynn Winter of Gorton Studios and Grant Howe of Abila around how to hire technical employees and consultants. Step processes for each as well as tips are included in the presentationsTRANSCRIPT
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LOVE AT FIRST HIRE Finding the perfect match for your next
technology project!
Grant HoweLynn Winter
#14NTCMatch
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Finding the perfect match for your next technology project
LOVE AT LOVE AT FIRST HIREFIRST HIRE
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Lynn WinterDirector of Projects, GORTON STUDIOS
HELLO!HELLO!
Grant HoweVP of Research and Development, ABILA
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WHYWHYare we here today?
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Photo by bfishadow
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AGENDAAGENDA
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AGENDAAGENDA
Review resource option pros and cons
Deep dive to successfully locate and hire each resource option
Key items to maintain the relationship
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RESOURCESRESOURCESPROS and CONS
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EMPLOYEESEMPLOYEES
Long-term investment
BE OURS
PROSPROS
Broad capabilities
Yearly capacity increase
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EMPLOYEESEMPLOYEES
Time consuming to find right fit
BE OURS
CONSCONS
Annual budget expenditure continues
Investment required for success
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CONTRACTORSCONTRACTORS
Expert in the field
GOOD JOB
PROSPROS
Outside perspective
Time available
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CONTRACTORSCONTRACTORS
Lack institutional knowledge
GOOD JOB
CONSCONS
Expensive
Work off-site
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EMPLOYEESEMPLOYEES
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EMPLOYEESEMPLOYEES
Need institutional expertise
HIRE ME
WHY A MATCH?WHY A MATCH?
Growing or replacing internal talent
Need spans several years
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EMPLOYEESEMPLOYEES
Get real - cost and expectations
HIRE ME
YOUR STEPSYOUR STEPS
Craft simple job description
Go candidate hunting
1
2
3
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EMPLOYEESEMPLOYEES
Assemble interview team
HIRE ME
YOUR STEPSYOUR STEPS
Make a decision
4
5
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EMPLOYEESEMPLOYEES
White board with stakeholders
Determine available budget
GET REALGET REAL11
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EMPLOYEESEMPLOYEES
Clear title
Required vs. nice to haves
Upfront with requirements
CRAFT JOB DESCRIPTIONCRAFT JOB DESCRIPTION22
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EMPLOYEESEMPLOYEES
Post internally first!
Post on skill specific job boards
Post on segment specific job boards
GO CANDIDATE HUNTINGGO CANDIDATE HUNTING33
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EMPLOYEESEMPLOYEES
Recruiters may be worth the cost
Screen resumes for content
Pre-interview potential candidates
GO CANDIDATE HUNTINGGO CANDIDATE HUNTING33
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EMPLOYEESEMPLOYEES
Assign members roles and tasks
Request input and not a vote
Gather feedback separately
ASSEMBLE INTERVIEW ASSEMBLE INTERVIEW TEAMTEAM44
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EMPLOYEESEMPLOYEES
Evaluate feedback vs requirements
Follow your instinct
Prioritize the right fit over timeline
MAKE A DECISIONMAKE A DECISION55
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EMPLOYEESEMPLOYEES
Get approval of verbal offer
Background check before offer
Talk with new hire each week before start date
MAKE A DECISIONMAKE A DECISION55
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CONTRACTORSCONTRACTORS
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CONTRACTORSCONTRACTORS
Require specific skills
BE MY TECHIE
WHY A MATCH?WHY A MATCH?
Internal staff has no available time
Ready to start now
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CONTRACTORSCONTRACTORS
Assemble your hiring team
BE MY TECHIE
YOUR STEPSYOUR STEPS
Clarify your purpose
Contact potential partners
1
2
3
Post your RFP4
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CONTRACTORSCONTRACTORS
Evaluate the talent
BE MY TECHIE
YOUR STEPSYOUR STEPS
Establish project boundaries
Secure a long-term relationship
5
6
7
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CONTRACTORSCONTRACTORS
Keep to an effective size
Understand the time commitment
ASSEMBLE YOUR ASSEMBLE YOUR HIRING TEAMHIRING TEAM11
Prioritize the big picture
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CONTRACTORSCONTRACTORS
Be willing to shake it up
Fill key team roles
ASSEMBLE YOUR ASSEMBLE YOUR HIRING TEAMHIRING TEAM11
Team Wrangler
The Authority Brand Watchdog
Technical LeadOrg. Liaison
Dept. Reps
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CONTRACTORSCONTRACTORS
Who is your organization?
Why are you making changes?
Who are your users?
CLARIFY YOUR PURPOSECLARIFY YOUR PURPOSE22
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CONTRACTORSCONTRACTORS
What do your users need to do?
What is your priority?
CLARIFY YOUR PURPOSECLARIFY YOUR PURPOSE22
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CONTRACTORSCONTRACTORS
Where are they hiding?
CONTACT POTENTIAL CONTACT POTENTIAL PARTNERSPARTNERS33
Conferences
Industry Sites Competitors
Similar Orgs.
NTEN.org
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CONTRACTORSCONTRACTORS
Ensure good talent responds to RFP
Survey of the landscape
CONTACT POTENTIAL CONTACT POTENTIAL PARTNERSPARTNERS33
Reality check on scope and budget
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CONTRACTORSCONTRACTORS
New ideas to consider
Sense of your project’s crazy
CONTACT POTENTIAL CONTACT POTENTIAL PARTNERSPARTNERS
33
Consider sending a pre-interview
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CONTRACTORSCONTRACTORS
Exchange commitments in writing
Break large projects into pieces
Specify what is flexible & what isn’t
POST YOUR RFP POST YOUR RFP - DO- DO44
Allow for conversations
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CONTRACTORSCONTRACTORS
Specify every detail
Speak only to the sales team
Ask for spec work
POST YOUR RFP POST YOUR RFP – DON’T– DON’T44
Require a labored response
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CONTRACTORSCONTRACTORS
Cultural Fit
EVALUTE THE TALENTEVALUTE THE TALENT55
Similar sized organization
Motivated by similar missions
Communications are easy
Willing to work AND drink together
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CONTRACTORSCONTRACTORS
Previous Work
EVALUTE THE TALENTEVALUTE THE TALENT55
Sites look good and work well
Display breadth of web services
Proven experience implementing similar features
Technology chops top notch
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CONTRACTORSCONTRACTORS
Previous Clients
EVALUTE THE TALENTEVALUTE THE TALENT55
Work with nonprofits
Genre overlap
Similar sized budgets and scope
References check out
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CONTRACTORSCONTRACTORS
Potential Red Flags
EVALUTE THE TALENTEVALUTE THE TALENT55
Proposal fits your RFP perfectly
Won’t maintain their own work
Don’t respond quickly
Team is growing rapidly
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CONTRACTORSCONTRACTORS
Scope
ESTABLISH PROJECT ESTABLISH PROJECT BOUNDARIESBOUNDARIES66
Scope limitations
3rd party options
Custom code carryover
Brand changes
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CONTRACTORSCONTRACTORS
Budget
ESTABLISH PROJECT ESTABLISH PROJECT BOUNDARIESBOUNDARIES66
Budget parameters
Budget reports
Contingency plan
Long-term costs
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CONTRACTORSCONTRACTORS
Timeline
ESTABLISH PROJECT ESTABLISH PROJECT BOUNDARIESBOUNDARIES66
Start date
Launch drivers
Partial vs full timeline
Risks affecting timeline
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CONTRACTORSCONTRACTORS
Be their cheerleader
Listen to each other
Respect your commitments
SECURE A LONG-TERM SECURE A LONG-TERM RELATIONSHIPRELATIONSHIP77
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CONTRACTORSCONTRACTORS
Remember - you are humans
Formalize new projects
Have fun!
SECURE A LONG-TERM SECURE A LONG-TERM RELATIONSHIPRELATIONSHIP77
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FINAL TIPSFINAL TIPSon a successful relationship
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QUESTIONS?QUESTIONS?
Photo by Sonny Abesamis
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