loyalty 201: go mobile or go home

13

Upload: plexure

Post on 14-Apr-2017

660 views

Category:

Marketing


1 download

TRANSCRIPT

Page 1: Loyalty 201: Go mobile or go home
Page 2: Loyalty 201: Go mobile or go home

Loyalty programs work.

Page 3: Loyalty 201: Go mobile or go home

Free stuff is a really good way to attract new customers.

Page 4: Loyalty 201: Go mobile or go home

But even donuts have limited loyalty mileage – they won’t keep me coming back forever.

Page 5: Loyalty 201: Go mobile or go home

You know which customers are most valuable to you. You want to appeal to that type of customer.

Page 6: Loyalty 201: Go mobile or go home

It’s easier to offer personalized rewards and incentives if you know who I am and what I want right now.

Page 7: Loyalty 201: Go mobile or go home

And it’s easier to get that knowledge if you collect live marketing data from me.

Page 8: Loyalty 201: Go mobile or go home

Be a little bit random sometimes. People love (nice) surprises; happy people come back.

Page 9: Loyalty 201: Go mobile or go home

Mobile loyalty works because people don’t leave their phones in their drawers.

Page 10: Loyalty 201: Go mobile or go home

Use that mobile data to personalize your loyalty program. Offer me something I actually want, I’ll make the effort to get it.

Page 11: Loyalty 201: Go mobile or go home

And you can help people spend points and redeem rewards while they’re in store. No more wallet full of expired half-stamped cards!

Page 12: Loyalty 201: Go mobile or go home

Bottom line: mobile loyalty works better. See how Loyalty NZ is winning with its FlyBuys app.

Page 13: Loyalty 201: Go mobile or go home

Get the full story:www.plexure.com