make public participation great again
TRANSCRIPT
Southern New England APA ConferencePublic Participation and Engagement
October 2016
Presented by:Liza Cohen
WHO ARE WE?
The Levels of Engagement
Public-Open invitation
Public-Limited Invitation
Public-Engagement Working Group
Advisory Committee
Coordinating Committee
Consultant Team
Consulting Firm
Lead Client
Mayor
Adapted from Interaction Institute for Social Change - http://interactioninstitute.org/
Approaches to Engagement
• Street pop-ups• Online
comment form• Suggestion
box
• World Café• Neighbor
Circles
• Choicework• 21st Century
Town Hall• Citizen
Panels
• Voting• Poll• Focus
GroupIndividual
Prioritization
Collective PrioritizationCollective
Ideation
Individual Ideation
Adapted from Interaction Institute for Social Change - http://interactioninstitute.org/
Public Engagement Planning Goals
Gather input! Identify unknown issues Project visibility Check-ins – “Make Sure We’ve Got It Right”
Newton In Motion
NEWTONCOMMUNITY ENGAGEMENTNEWTON-IN-MOTION: A TRANSPORTATION STRATEGY FOR NEWTON & WEST NEWTON SQUARE ENHANCEMENTS PROJECTRachel Blatt | Urban Designer | City of Newton
Purpose: Introduce project & gather ideas
ENGAGEMENT #1: Visioning Workshop
ENGAGEMENT #1: Activities
Additional activities:
• 10 Pop-up events with short surveys about goals & priorities
• Online Wikimapping
ENGAGEMENT #1: Activities
600 Points!
Purpose: Demonstrate complete streets techniques & tactical urbanism approaches to transportation planning, bring awareness to the strategy project
ENGAGEMENT #2: Transportation Demonstration Workshop
ENGAGEMENT #2: Activities
ENGAGEMENT #2: Activities
ENGAGEMENT #2: PreparationTEAM ROLES:Consulting Team:• Developed the proposed layout as
part of the as part of the Newton-in-Motion engagement strategy
• Calculated material needs and ordered temporary installation materials
• Lead the installation of the design Planning Department: • Coordinated with the consulting team
and all City departments• Managed community engagement
before and during the event• Managed installation, event, and
deconstruction• Prepared event materials for
community members Department of Public Works: • The traffic engineer reviewed the
proposed plans for accuracy and impacts
• Provided digital message boards that
flashed “temporary traffic change June 9-10” starting a week before the event.
• Provided street cleaning in advance of the project and during the deconstruction
• Provided crew & equipment for installation and deconstruction (paint sprayer was most helpful for creating temporary green bike lanes)
Department of Parks and Recreation: • Provided crew and equipment for
installation and deconstruction (water truck w/ power washer was most helpful for deconstruction)
Police: • Provided directed patrols and details
during installation and deconstruction • Essential to provide a safe
working environment in the roadway in the middle of the night
• Provided on-call support should
anything have gone wrong during the event
ADDITIONAL COORDINATION: Fire Department: • Team made the fire department
aware of the demonstration and invited them to do a test run of the layout with their largest vehicle (successfully made the turns)
MBTA (operates bus routes through the site)• Team made the MBTA aware of the
event, and the reconfiguration.
MassDOT (owns a bridge that we were utilizing in the site)• Team had had previous conversations
about possibly restriping the bridge in the future. In advance of the event, the team made MassDOT aware of the event. MassDOT allowed the temporary restriping without a permit.
DATA COLLECTION
94%
6%Positive or Negative Re-
action to the Demon-stration Workshop?
Positive Negative
Purpose: Explore draft strategies and get public feedback
ENGAGEMENT 3: Draft Strategies
Purpose: Introduce the project and collect input on what to consider
ENGAGEMENT #1: Ideas & Opportunities
ENGAGEMENT #1: Activities
ENGAGEMENT #1: Activities
Purpose: Present concept layouts and receive feedback
ENGAGEMENT #2: Reviewing Concepts
ENGAGEMENT #2: Activities
ENGAGEMENT #2: Activities
Strategies for Success Go where the people
are Do outreach in advance
• Posters & Postcards• City Website• Email Lists• Networking & Word of
Mouth Make meetings kid
friendly• Coloring & Quiet Toys• Bubbles• Snacks
Replicate in-person
activities online Be organized
• Set up a meeting kit• Have event summaries
for staff and volunteers Remember to engage
with internal team too Collect demographics Collect input/feedback
and report back
Easton Parking
CONTEXT
EASTON DOWNTOWN PARKING STUDY
Development and a parking squeeze in North Easton Village
PARKING STUDY GOALS
Understand the Town’s role in the current and future parking situation by:
– Assessing how many parking spaces exist today and how they are used
– Maximizing efficiency of the current parking system
– Planning for future development
– Meeting parking need in a way that strengthens the historic character of North Easton Village
OUTREACH
PARTICIPATORY MAPPING
PARKING PRIORITIES
PARKING CONFESSIONAL
PUBLIC RECEPTION
Created a buzz
Attracted walk-ups
Wished it lasted longer
LESSONS LEARNED
Be noticed
Create a buzz in real time
Go to the people!
Where do people wait??
Twice is nice
Other Fun Ideas
STREET DESIGN TOOLKIT
STREET DESIGN TOOLKIT
HOW DID YOU ARRIVE? ROUTE MAPPING
WHAT WORKS? WHAT DOESN’T WORK?
VISUAL PREFERENCE
CORRIDOR CHARRETTE
Raisedintersection
Reverse-angleparking
Bulb-outs
INFORMATIONAL/EDUCATIONAL EXHIBIT What are complete streets?
FOR THE NERDS…
COMPILED RESULTS
GO BOSTON: THE QUESTION CAMPAIGN
WE COVERED THE CITY WITH ADS
Digital Billboards: 4Placements: 640Local papers: 5
15 NEIGHBORHOODS VISITED
Acce
ss
Affor
dabi
lity
Equi
ty
Expe
rienti
al
Qua
lity
Gov
enan
ce +
De
cisi
on-
Heal
th
Inno
vatio
n +
Tech
nolo
gyM
isce
llane
ous
Relia
bilit
y
Resi
lienc
y
Safe
ty
Sust
aina
bilit
y-Cl
imat
eSu
stai
nabi
lity
+ Re
silie
ncy
Quality - Comfort 93 25 19 313 27 2 39 1 222 21 37 20 41Transit 826 311 120 296 163 9 211 9 724 51 124 117 168Governance - Operations 92 48 65 106 220 4 20 3 64 16 64 44 60Driving 158 25 21 58 66 5 114 7 64 6 70 93 99Walk 109 2 11 54 20 8 25 3 4 2 54 22 24Infrastructure 229 2 14 33 26 1 43 29 10 44 16 26Convenience 642 39 33 32 24 56 2 490 4 28 21 25Bike 244 6 13 27 13 6 13 7 2 1 128 27 28Safety 125 2 7 27 11 3 5 13 231 8 8Customer Service 3 3 4 24 4 2 1 18 32 0Information - Data Sharing 11 3 1 19 8 80 1 45 7 0Place 154 9 12 19 13 6 7 4 23 1 6 7 8Economy 32 272 30 13 29 2 10 5 10 3 2 10 13Innovation 32 2 12 5 1 300 3 20 3 7 55 58Demographics 84 56 38 9 11 3 7 2 13 24 5 5Connectivity 795 19 33 8 15 3 17 2 54 1 14 14 15Financing 11 69 18 6 73 2 2 12 2 20 20Environment 22 1 3 3 10 24 3 6 2 130 136Ferry - Boat 49 1 3 13 2 2 4Disability 77 9 5 2 1 2 2 6 0Diversity 46 23 93 2 3 3 1 4 1 5 1 2Health 5 1 1 1 19 1 3 10 10Olympics 4 2 1 14 1 7 15 15Emergency Preparedness 6 3 2 2 14 1 5 19
QUESTION CAMPAIGN RESULTS
51
PRIVATE EMPLOYER: VISIONING BREAKFAST
52
MULTIPLE WAYS TO COLLECT INPUT
AMHERST TRANSPORTATION PLAN: “POP UP”
LOW-COST “QUESTION CAMPAIGN”
55
PROVIDE INFORMATION (AND USE BIG VEHICLES!)
56
Amherst Center Public Input Map
COMPILED RESULTS
