Making Training Pay

Learning to get the most out of your software investment.

Get out of the rut!One of the most common challenges we all face is a reluctance to change. It is human nature to get comfortable with what we know, but sometimes we must get out of our comfort zone to grow. Get out of the rut of doing things the way you have always done them and learn about new options that may be better, faster, easier, and more effective.

Be open to change.In the business world, we must continually change to survive. One of the easy ways to stay ahead is to be sure you are getting the most out of your technology solutions. Software developers are continually adding new features and capabilities, many of which come about as a direct result of customer feedback. There are likely a variety of capabilities in your existing software solutions that you are not taking full advantage of. In fact, there are probably new capabilities that your users aren’t even aware of. Shouldn’t you be learning about and taking advantage of these enhancements as they are offered?

Be a learner.Avoid the reluctance to invest in training. Our most successful customers are eager to have new hires trained to use their software tools. In addition to training new users, there is value in an occasional refresher course for taking full advantage of the software tools. It is easy to get behind and never utilize the new, time saving features being added. There is never a good time, so waiting until things slow down, or till business picks up, or whatever excuse you might use, training needs to be a priority. The productivity gains realized will more than offset the cost and minor disruption to the routine.

Don’t be afraid to ask.As a software vendor, we are eager to hear from users. We encourage users not to wait until they are frustrated to call for help. Customer support services are offered as a means to assist with finding the best way to accomplish a task using our software tools. Who better to guide you than those who created it. The feedback we get from users helps us understand the needs and identify areas where we can improve our applications. It is truly a win – win scenario. As software tools have become vital to your business, your software vendors should be your technology partners.

Don’t be afraid to ask.It is easy to get “stuck in a rut”, but you don’t have to stay there. Take the time to learn to use your software tools in the most efficient and effective way possible. Your software investment should grow with you. It shouldn’t wear out and be disposed of like a piece of hardware. Through ongoing upgrades and enhancements, it should become an indispensable tool for maximizing the productivity and profitability of your organization.

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