malaysia employment outlook and salary guide

8/14/2019 Malaysia Employment Outlook and Salary Guide

1/28

a practitioners insight to salaries across industries

Malaysia EmploymentOutlook and Salary Guide

www.kellyservices.com.my

09/10


2/282 malaysia employment outlook and salary guide 2009/2010

Contents

3 executive overview

4 key indings

8 central region

Banking / 9

finance / 9

call centre/ 10

Office suppOrt / 11

sales, marketing & advertising / 11

human resOurces / 12

infOrmatiOn technOlOgy / 13

lOgistics & warehOusing / 15

engineering & technical 16

18 northern & southern region

Banking / 19

finance / 19

call centre/ 19

Office suppOrt / 20

sales, marketing & advertising / 20

human resOurces / 21

infOrmatiOn technOlOgy / 22

lOgistics & warehOusing / 23

engineering & technical 24

All rights reserved. No part of this book may be reproduced or transmittedin any form without the written permission from Kelly Services Malaysia.


3/28malaysia employment outlook and salary guide 2009/2010 3

We are pleased to present the

Kelly Malaysia Employment Outlook

and Salary Guide 2009/2010, a

comprehensive reference tool

on the salary trends, job titles

and employment outlook across

industries.

The aim of this Employment

Outlook and Salary Guide is to

provide an insight to the latest

salary ranges for various positions

across industries in Malaysia through

a compilation of salaries and job

titles. This year, we have revamped

our Salary Guide to include the

employment outlook for a betterperspective of the employment

market across industries. The salary

ranges are indicative of actual

transactions between employers

and employees and represent a

reflection of the marketplace.

The compiled findings are

presented in an easy to read

format for your reference.

For 2009, despite the global

economic challenges and its

increasing impact on Malaysias

overall economy, we continue to

see a number of opportunities

in the Information Technology,

Engineering, Healthcare, Digital and

Telecommunications, Outsourcing,

Call Centre and Islamic Bankingand Finance sectors. The battle

for skilled IT talents in Malaysia

continues unabated especially in

the IT Outsourcing arena and IT

shared services sectors. A continued

growth of new development

projects and industrial parks have

also created job opportunities within

the engineering spectrum across

the Malaysian region. Recruitmentopportunities for candidates with

strength in market research and

product/brand knowledge is still

favorable within commercial and

business sectors whilst most call

centre job opportunities require

agents skilled in multiple languages.

We expect a year with continued

job opportunities and demandfor talent with specialized skills in

areas of marketing and business

development, healthcare sectors and

mechanical engineering. However,

Malaysias cautious employment

climate and outlook will result in

competitive remuneration packages

prevailing and more organizations

incorporating performance basedincentives rather than bonuses to

reward their employees.

Whilst, we hope this Employment

Outlook and Salary Guide

2009/2010 will serve as a handy

reference tool for you, we are

always on hand to assist you with

current data and also support you in

developing recruiting strategies andprograms to suit your specific needs.

We trust you will find this Malaysia

Employment Outlook and Salary

Guide 2009/2010 from Kelly Services

resourceful to your business.

m n

VP and Country General Manager

Executive Overview

Disclaimer: Monthly salary ranges are subject to economic fluctuations. Monthly salary ranges exclude other bonuses, allowances and Employer EPF contributions.

A copy of this guide will be available on our website in July 2009.v : ...



The Employment Outlook and Salary

Guide 2009/2010 was initiated

to provide our customers with a

benchmark of salary ranges practiced

across various industries and positions

within Malaysia. An overview of the

employment market is incorporated

to provide a more detailed insight into

the job opportunities across industries.

The information was tabulated during

the third quarter of 2008 till the first

quarter of 2009.

The impact of the current global

economic crisis, which originated

from the sub-prime financial turmoil

in the United States in mid-2007,

has since widened and deepened.

These negative developments have

already impacted our economy in the

fourth quarter of 2008. Exports and

industrial output have deteriorated

and investments declined. Consumer

sentiment has also been adversely

affected. As a result, Gross Domestic

Product (GDP) growth was significantlylower at 0.1%, compared with an

average of 6.3% in the first 9 months

of last year.

With the Governments original 2009

Budget with an allocation of RM206

billion as well as the First and Second

Stimulus Package of RM7 billion and

RM60 billion respectively, we are

confident that it will contribute towards

mitigating the impact of the global

contraction on the domestic economy.

Key Findingss

Given the current global economic

environment, companies particularly

in the manufacturing sector, had to

reduce operations. This is expected

to increase the unemployment ratein 2009 to 4.5% compared with

3.7% in 2008.

The thrust of the Second Stimulus

Package focusing on reducing

unemployment and increasing

employment opportunity with an

allocation of RM2 billion would provide

a welcome relief as Malaysia faces a

challenging economic environment.

Taking into account these measures,

GDP growth is expected to be in

the range of -1% to 1% for 2009.

The employment opportunity in

2009 is expected to remain cautious

as employers are taking a more

measured and cautious approach to

hiring in the Manufacturing, Electrical

and Electronics and Retail sectors.

Due to the uncertainty on how fast the

current global economic scenario will

improve, we have seen a shift in the

hiring trend where many organizations

have deferred hiring permanent staff

but have opted for more temporary

and contract based positions.

Most companies and businesses

especially in the manufacturing sectors

have opted for long term measures in

ensuring sustenance by adopting cost

management controls such as freezing

bonus payouts and salary increases,

promoting extended no-pay leave

with retrenchment as a last resort.

The Government will recruit 63,000staff to fill vacancies and serve as

contract officers in various Government

agencies creating short term job

opportunities in the public sector.

Overall, the Malaysian Government

has been aggressive in policy induced

recovery programmes, marshalling

resources (human and financial) to

create jobs, strengthen social safetynets, aggressively promoting training

and re-training to build future human

capital capacity and foster lasting

confidence among consumers and

businesses to spend and hire again

on the local front as international

demand for talent has seen a

reduction in demand.

s z

The shift towards a knowledge-

based economy or K-economy

requires Malaysia to attract highly

skilled professionals and invest in

domestic investments that have high

multiplier effects and create more

job opportunities. In 2009, Khazanah

Nasional Berhad will invest RM3 billion

in the telecommunications sector to

improve broadband infrastructure



in the country. The mobile services

landscape comprised of four (4)

mobile operators and at the end of

September 2008, there were 26.2

million mobile subscribers in the

country, with 3.1 million 3G subscribers

as compared to 1.5 million nine

months earlier. Talents skilled in next-

generation Web technologies, internet

and mobile content development are

in demand as unified communication,

enhancement to existing systems

are still being carried out within the

Technology landscape.

With Government provisions for

infrastructures such as the Tanjung

Agas industrial park, a biotechnology

cluster in Iskandar Malaysia as well

as upgrading the traffic infrastructure

system around KL Sentral, these

projects would increase the demand

for professionals such as engineers,

architects, quantity surveyors,

researchers in life sciences and bio-

technology sectors.

Call Centre agents will continue to

be in demand as key contact points

of the businesses as more companies

are moving towards outsourcing this

function. This is largely due to the

countrys multi-lingual population and

Malaysias central location within theSoutheast Asia region.

Salaries for skilled workforce within

the IT industry who are competent

in C, C++, Java, PHP and other web

technologies have registered a 3%

increase in minimum and maximum

salary. There is a demand for well-

rounded candidates who are able

to multi task and meet performance

expectations. Salaries have maintained

or have registered a 3% increase for

workforce handling credit control,

operational and senior managerial

support staff such as executive

secretaries, finance managers and

analyst, auditors and human resource

managers. On the sales front, more

organizations are offering performance

based incentives and commission

with lower basic salary. Salaries for

non-skilled workforce with less than

2 years of job experience has

recorded a 15% 20% reduction while

those with more than 3 years of job

experience has seen a slight reduction

in salary by 5% 10%.

h r

Human Resources (HR) has increasingly

played a more strategic and business

partner role in organizations. With

the changing markets, HR expertise

on up-skill programs, training,

career development, competitivecompensation and benefits are

some of the areas critical to many

organizations today.

With the deepening global recession,

most employers have adopted a very

cautious and moderate approach to

hiring and HR practitioners will needto strengthen their knowledge to

keep themselves updated on evolving

trends and innovative recruitment

and retention strategies in managing

human capital in a very cautious

recruitment market.

The hiring trend in a changing market

in Malaysia has culminated in most

organizations placing greater emphasis

in the selection of candidates with HR

playing a pivotal role in identifying

the talents which will play an active

role in the organizations growth.

HR practitioners experienced in a

full spectrum of HR capabilities are

continually in demand despite the

current economic downturn recording

a 3% increase in salaries.

Human Resources top priorities would

be right sizing an organization in the

current economic environment besides

staff retention, career development,

competitive compensation and

benefits, succession planning as well

as leadership and skills development

through training to contribute

towards achieving a high performance-based business.



Central Region

8 malaysia employment outlook and salary guide 2009/2010

With Malaysias government offices and ministerial departments located primarily in

Putrajaya coupled with Cyberjaya, Klang Valley and Selangors location here, central

region has more Headquarters and companies than northern or southern region.

Increased competition in the telecommunications market and the roll-out of new

broadband services, particularly WiMax, provided a strong demand in both the cellular

and broadband segments. The cellular segment continued to remain vibrant with

the entrance of a new player, aggressive promotions of post-paid business and the

implementation of mobile number portability. Next generation web technologies,

Internet and mobile content development coupled with a sizeable base of IT shared

services and outsourcing companies continue to ensure a reasonable market for IT

talents in the central region.

More employers are opting for lower base salaries with performance based incentives,

freezing wage increment and bonus payouts as part of their cost control measures. The

financial sector remains resilient with no retrenchment although some re-deployment of

staff might occur in the near future. Fee-based income moderated due mainly to the

slowdown in the capital market activities in the second half of 2008 and first quarter of

2009. Islamic finance continued to expand resulting in continued demand for talents by

the 17 Islamic banks in operation as at end 2008

The Call Centre, Outsourcing and shared services sectors have remain resilient. The

escalation of the industry has marked the achievement of more than 570 call centres

that have grown in the past 10 years. The availability of multi-lingual employees and

Malaysias central location within Southeast Asia region strengthens Malaysias position

in the Call Centre industry. Promotional efforts in within the hospitality and travel

industry has diversified from traditional markets and aimed at new and emerging niche

segments such as home-stay, student travel, wellness tourism and eco-tourism.

Human Resources (HR) has increasingly played a more strategic and business partner

role in organizations. With the changing markets, the emphasis on up-skill programs,

training, competitive compensation and benefits, career development and talentretention are areas critical to an organizations growth. Although companies are now

adopting cost control measures to manage the slower economic activity, HR talents

with experience in a full spectrum of HR capabilities are continually in demand.



Banking

B t SPM/STPM 0-1 yrs Answer customer enquiries. Open new accounts. Receive deposits& pay out withdrawals. Update customers details.Record transactions. Balance cash.

960 1200

m t Diploma/Degree

0-1 yrs Management training. Learn daily operations o branch.Perorm operations, credit, collection & loan activities.

1500 2000

c & l of Diploma/

Degree

1-2 yrs Evaluate and process applications. Investigate credit risk.

Promote bank products & services.

1800 2500

c & l of Diploma/Degree

2-3 yrs Evaluate and process applications. Investigate credit risk.Promote bank products & services.

2000 2800

i a Degree 2-3 yrs Implement internal controls. 2200 3500

c m Degree 5-6 yrs Manage team o credit supervisors. Monitor applicationprocedures, policies & standards.

5000 6000

c c s of Diploma/Degree

0-1 yrs Handle card sales. 1500 2200

a B m Degree 5-6 yrs Assist in overseeing the daily branch activities & supervisiono all stas.

5000 7000

c c m Diploma /

Degree

4-6 Determine credit worthiness o clients. Formulate credit and

collection policy. Negotiate with past due accounts. Takeappropriate action against delinquent accounts. Supervisory duties.

3200 5500

a Degree /ProessionalCerticate

2-4 Ensure authenticity & accuracy o nancial statements, especiallyassets & liabilities. Analyse samples o work done & conductprocedural interviews.

3000 4800


4-5 In-charge o general accounting that involves the preparationo statistical data & nancial reports concerning prots, cash &inventory. Analyse, report & provide advice on nancial dealings ororganisations/individuals. Advise on associated record-keeping &compliance requirements.

4000 6500

m Degree 6-7 Prepare nancial reports, i.e. income, expenses, capital usage& cash-fow. Preparation o strategic plans, budgets & nancialorecasts. Develop accounting and management policies& procedures.

5500 8500

a Diploma /Degree

3-5 Contribute to the smooth and ecient operations o the oce byundertaking all o the day-to-day oce administration unctions.Support teams and provide basic support roles to secretaries.

2600 3800

of m Diploma Min 6 Ensure operations run smoothly. Vendor management, basicprocurement o oce supplies, general HR duties, reconciliations,report preparations and general administration.

3800 4500

inance

p c SPM/LCCI 1-2 yrs Calculate, prepare & distribute payroll, take into account overtime& deductions such as tax, EPF, SOCSO, insurance payments, etc.

1500 2000

c c c Diploma/

Degree

1-2 yrs Handle administration o Accounts Receivables. Data entry.

Prepare documentation o loans & accounts that have amountsowing & orward reports or legal action.

1800 2500

a c/a SPM/Certicate/Diploma

1-2 yrs Record & compile summaries o organizations nancial transactionsor management purposes. Handle partial set o accounts.

1800 2200

a c (ap/ar) LCCIIntermediate


1500 2000

a e LCCIIntermediate/Diploma/ProessionalCerticate

1-2 yrs Perorm ull set o accounts under supervision o Accountant.Maintain records o company transactions according to standardprocedures/orms. Prepare statements or management budgetsand cash fow orecast and tax returns.

2500 3500

s LCCI Higher/

Diploma/ProessionalCerticate

2-4 yrs Supervise & delegate work to a team o clerical sta. Assist in the

analysis o nancial statements & year-end closing/audits.

3000 4000

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inance continued

a Diploma/Degree/ACCA/CIMA/MICPA/CPA

5-7 yrs In charge o general accounting that involves preparation ostatistical data & nancial reports concerning prots, cash &inventory. Analyse, report & give advice on the nancial dealings oorganizations/individuals. Advise on associated record-keeping &compliance requirements.

4500 8000

m i

Degree 5-7 yrs Provide investment advisory services to clients while in linewith clients expectations and requirements. Research on other

investment schemes.

7000 10,500

i a m Degree 5 yrs Ensure the Internal Audit unction ulls its objectives and eectivelyassists the Management. Appraise the eciency and eectivenesso operational processes and controls. Develop audit rameworks,control tools and processes. Promote risk management andcorporate governance. Liaise with external auditors. Conduct auditin accordance to proessional standards. Prepare audit reports,ndings and comments. Report to Audit Commitee.

7000 8000

am

Degree/PostGrad Diploma/ProessionalDegree

5 yrs Handle ull specs o Finance. Manage the administration and HRmatter. Report to GM and/or to Finance Director. Provide reportsperiodically.

7000 8000

s m c

Degree 5 yrs Supervisory role to ensure Banks compliance with relevantregulatory authorities. Provide in-house advice to operating units onregulatory, reputational and ethical matters. Develop compliancepolicies and procedures and ensure that new/amended policies areclearly communicated to operating units.

7000 10,000

h m Degree/PostGrad Diploma/Pro. Degree/MastersDegree

10 yrs Responsible to drive merchant business and merchant sales.Terminal management, IT support and product support. Handleexternal sales channels.

7000 15,000

h c c Degree/PostGrad Diploma/ProessionalDegree/MastersDegree

8 yrs Execute and implement sales plan strategies to eectively able todo charge cards acquisition. Plan eective sales executions andrecommend alternatives measures to address changing marketenvironment on charge cards.

7000 13,000

h c c r Degree 8 yrs Perorm credit evaluation and provide recommendation to CreditCommittee. Recommend appropriate structuring to mitigateinherent risks. Develop and maintain corporate credit risk policiesand guidelines. Develop and maintain appropriate credit portoliomanagement strategies, processes and reporting.

7000 13,000

call centre

t (ob) SPM/Diploma/Degree

2-3 yrs Sell products/services via telephone. Market intelligence.Commission basis.

1600 2000

c s of ib

SPM/Diploma/Degree

1-2 yrs Handle all inbound calls. Answer customer enquiries.Resolve customer issues. Promote new & old products.

1500 2300

s cs of SPM/Diploma/Degree 2-3 yrs Oversee small team o ocers. Supervise & assist in training.Handle customer enquiries. 2000 2800

c c t Diploma/Degree

2-3 yrs Work with HR & Call Centre Manager to provide training.Train on systems, procedures & product knowledge.Facilitate & plan training schedules.

3000 5000

c c t l SPM/Diploma/Degree

3-4 yrs Oversee team o junior & senior ocers. Handle HR issues:discipline & counseling. Shit scheduling.

3000 5000

o e Diploma/Degree

2-3 yrs Oversee a certain type o service/division. Report to Call CentreManager. Handle internal inquiries & divisional operations.

2500 4000

c c s SPM/Diploma/Degree

4-5 yrs Lead team leaders. Build relationships with clients. Resolvecustomer issues. Work with team members to hit targets & maintainservice levels.

3000 4000

c c m Diploma/Degree

4-5 yrs Implement service strategies. Oversee daily operations as well asmarketing, sales & IT. Ensure service levels are met. Plan workfow& structure. Solve escalated complaints. Motivate & lead teams.Work with HR to assist in recruiting, sta appraisals & training.Good project management skills.

4000 6500

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oice support

d e c SPM 1-2 yrs Enter data rom source documents into computer. Compile, sortand veriy accuracy o data to be entered. Compare data enteredwith source document. Veriy accuracy o data entered.

1000 1400

o p a SPM/Diploma 1-2 yrs Track and process orders. Speak to customers i required.Filing and other administrative duties.

1500 2000

p d SPM 2-3 yrs Transport personnel/visitors. Run errands. Hold valid drivers license. 1200 1800

r SPM 1-2 yrs Receive customers, Attend to phone calls. Handle ront oceand administrative duties.

1200 2000

a a SPM/CorporateAdmin Cert.

1-2 yrs Type, le, sort out and distribute incoming mail. Answer telephoneenquiries. Undertake other duties relating to oce support. Simplecorrespondence memos.

1200 1800

a e Diploma/Degree

2-3 yrs Oversee admin department. 2200 2800

J s PSC 1-2 yrs Report to Secretary or Admin Manager. Perorm simplesecretarial duties.

2000 2500

s PSC/Diploma 2-3 yrs Schedule appointments. Give inormation to callers. Take dictation.Relieve ocials o clerical work and minor administrative duties.

2500 3500

e s /p a

PSCCerticate/Dilpoma

3-5 yrs Serve top management. Perorm clerical, secretarial andstenographic duties. Screen telephone calls and personal callers.

3500 5500

c s e Diploma/Degree

1-2 yrs Handle incoming calls (orders, inquiries, complaints) and directcalls or urther problem resolution. Handle larger clients or moredicult issues.

1800 2800

a e Diploma/Degree/ ACCA

2-4 yrs Handle ull spectrum o nance and accounting. Manage dailyaccounting duties. Prepare and ensure timely submission onancial reports. Update and maintain database. Responsible orstationery, claims and administrative support work.

3000 5000

l p Degree 1-2 yrs Drat and prepare court documentation, liaise with client/externalparties, drat bills and general management report.

2000 3000

lb a STPM/SPM 1-2 yrs Assist in maintaining an ecient and strong inormation and

knowledge based library to ulll the inormation needs o the rm.

1800 2000

p e Degree 4-7 yrs Prepare monthly production plan and material requirement plan.Source, negotiate and purchase raw material and consumable.

2500 3500

s of Licensed SaetyOcer

4-7 yrs Lead and coordinate saety activities o the company, to adviseand update management on government policies, aairs andrequirement. Ensure compliance to regulatory requirement.

3000 5000

sales, marketing & advertising

p/r a SPM/Certicate 1-2 yrs Front line, counter sales. Promote products. 900 1800

s e SPM/Diploma/Degree

2-3 yrs Sell products & services. Proposals. Sales pitch. Outdoor sales. 1800 3000

s s e Diploma/Degree

3-5 yrs Guide junior sales executives. Meet monthly individual sales target.Increase revenue by generating sales rom new and existing clients.

2800 3200

m a A-Levels/Diploma

1-2 yrs Support marketing department with coordination andadministration duties. Coordinate market research andcompetitor analysis.

1600 2000

m e Diploma/Degree

2-4 yrs Marketing o new/existing products/services. Development o newproducts. Liaise with ad agencies & suppliers. Productiono marketing materials.

2300 3500

m m HigherDiploma/Degree

4-5 yrs Co-ordinate marketing activities. Organize marketing unctionsand campaigns. Involve in product launches & preparation omarketing plan.

4500 7000

B/p m Higher

Diploma/Degree

3-4 yrs Market companys major brands/products. Determine product

pricing. Maintain & direct products image in the market.

4000 6000

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sales, marketing & advertising continued

s m Degree 4-5 yrs Plan & manage business strategies. Meet sales targets & quotas.Develop consulting service/product according to market needs.Co-ordinate activities o sales team. Monitor budget achievement.Prepare orecasts.

4000 6500

k a m Diploma/Degree

3-5 yrs Handle corporate and major clients. Plan and implement sales andmarketing activities. Obtain market inormation rom customersand channels. Responsible on account receivables on accounts

assigned. Presentation.

3500 5500

c s m Degree/Master 5-7 yrs Plan, ormulate, execute business, marketing and sales strategyto meet sales objective. Conduct sales processes, pre-sales,presentations and sales proposals. Explore and develop new saleschannels.

4500 6500

h cm

Degree/PostGraduateDiploma/ProessionalDegree

5 yrs Plan product marketing including managing the product liecycle,gathering and prioritizing products and customer requirements anddening the product visions. Generate reseller program. Perormproducts demonstrations and channel training. Develop, monitor,deliver and audit the reseller program.

7000 8000

B dm

Diploma,Advanced/ Higher /GraduateDiploma,Degree, PostGraduateDiploma,ProessionalDegree

5 yrs Source new business opportunities and maintain customer base orall projects and product sales or the divisions.

4500 7000

human resources

p c Certicate/Diploma

1-2 yrs Calculate o payroll manually and using sotware package.Track personnel records, AL & ML.

1200 1500

p s A Levels/Diploma

2-3 yrs Reconcile payroll related journal entries and reports. Ensure timelyand accurate processing o payroll. Prepare payslips and liaise withexternal payroll vendors.

2000 3000

hr c (w p)

Certicate/Diploma

1-2 yrs Assist HR Department with clerical duties. Keep track o AL & ML& personnel records. Schedule interviews.

1200 1500

hr a SPM/Diploma 1-2 yrs General HR admin duties. Maintenance o leave/medical records.Co-ordinate interviews.

1500 2000

t e Diploma/Degree

2-3 yrs Conduct company training programmes. Knowledge o commonlyused concepts, practices & procedures.

2200 3500

hr of/ e Diploma/Degree

2-3 yrs Conduct recruitment & employment o sta. Handle benets &compensation.

2500 3500

g Degree in HRor equivalent.

1-3 yrs Perorm ull spectrum o HR tasks. 2500 4000

hr m Diploma/Degree

3-4 yrs Design, plan & implement HR policies & procedures. In chargeo recruitment, salary & sta benets. Perormance evaluation.Determine & enorce government regulations. Supervise team oHR executives.

4500 6000

s hr m Degree/PostGraduateDiploma/ProessionalDegree/MastersDegree

5-8 yrs Responsible or ull spectrum o HR and administration unctionsand operations. Handle manpower planning and overall recruitmentprocess and perormance appraisals.

9000 12,000

c Bf s

Diploma/Degree

3-5 yrs Align organizations practises to current market trends and practic-es. Ensure compliance with local employment laws and regulations.Research on possible/current compensation and benets policies.Implement and administer compensation and benets programs.

Educate employees on policies.

4000 5000

r m Diploma/Degree

3-4 yrs Conduct recruitment. Handle benets, perormance evaluation,supervise team o HR assistants.

3500 5500

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inormation technology

it e HigherDiploma/Degree

2 yrs Maintain sucient, standard & reliable systems & inrastructure toensure eective & ecient operations. Implement IT procedures &processes to ensure maximum data protection/security.

2800 3300

it a Diploma/Degree

1-2 yrs Responsible or implementation & administration o IT inrastructureincluding LAN & WAN connectivity, rewall, reverse proxy &technical support.

2800 3300

p Degree 1-2 yrs Responsible or systems development o applications in thecompany.

2800 3500

h d a Degree 2-3 yrs Troubleshoot problems via email/telephone through taking overthe Control Users terminals via LAN/WAN connections. Plan,coordinate & support business processes, systems & end-users.Handle phone-in problems & escalation o problems.

2800 3500

s p Degree 2 yrs Familiar with sotware development lie cycles. Application design.Prepare program specications, coding/documentation & testing.

3000 4500

a p Degree 2 yrs Design, code & test programs to support the Application SystemsDevelopment plan.

3000 4500

wb d Degree 2 yrs Develop innovative web-based design application & contentmanagement.

2800 4200

s e Degree 2-3 yrs Provide system design & consultancy to customers. Respond torequests or technical queries & support. Conduct technical trainingto customers & IT administrators.

2500 4200

s e Degree 2-3 yrs Implement customer specic projects. Work closely with internaland external sta. Perorm requirements denition, implementationand testing. Usage o GUI tools.

2600 4500

s a Degree 3-5 yrs Perorm systems easibility studies, analysis & design to meet userrequirements & application. Work closely with engineers & technicalsupport to resolve customer issues. Provide technical applicationsupport to users.

3600 5500

db a Degree 2-3 yrs Responsible or administration & technical maintenance o thecompanys distributed database system.

3200 5000

n a Degree 2-3 yrs Administrate & operate LAN & WAN networks, system

management & hardware support.

2500 5000

a m Degree 3-4 yrs Responsible or achievement o sales & revenue target. Stronginitiative to collaborate with network & solution providers &alliances to meet business objectives set.

3500 5000

t c Degree 2-3 yrs Eective & ecient tracking o problems & changes. Continuityo ownership & documentation o IT operational problems romoccurrence to resolution. Provide solutions to IT related serviceproblems.

3500 5000

B s e Degree 2-4 yrs Provide rst level to second level support and conguration oBilling Systems.

3800 5000

it mc e

Degree 2-4 yrs Support marketing strategies. Maintain healthy Media relations andconducts marcom activities towards customers and the industry as awhole. Technical writing skills.

2800 3800

it m m Degree 4-8 yrs Recommend and implement marketing strategies. Manage ull-spectrum o marketing including research, media relations andmarcom activities towards customers and the industry as a whole.Manage a team comprising o Marketing Executives and/or marketresearchers.

4000 6500

p- e Degree 2-4 yrs Provide technical support to the sales team and technical adviceto clients.

2800 5000

it m Degree 4-6 yrs Troubleshoot & assist the organization in any IT matters orproblems. In tune with all the new IT developments in therequired elds.

4000 7500

B dm

Degree 3-4 yrs Commercially aware o customers needs. Acumen to growsustainable & protable business. Communicating complexbusiness & technology concepts.

4500 6000

pj m Degree 3-5 yrs Plan, direct & execute project management activities or an area/division. Monitor progress against schedule & project budget.Allocate or assist in the allocation o appropriate resources todeliver project results.

5000 8000

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l m Degree 3-5 yrs Plan, manage and control the operational activities (includingtrucking and warehousing). Manage IT projects. Provide userapplications and technical support.

4500 6500

i s s Degree 2-3 yrs Responsible or selling products and services to businesses andpersonal users. Receive and make return calls to customers.

2500 4500

c s s Degree 2-3 yrs Responsible or developing account pipelines and driving sales or

product portolio carried by the company via targeted partners.

2500 4500

h t s( )

Degree 2-3 yrs Troubleshoot and resolve customers technical issues. Updatedatabase with customer details on each call. Escalate technicalissues to more senior-level support.

3000 6000

wb ad

Degree 3-5 yrs Design Websphere applications. Design application and producerelated design documentation.

3800 7500

it t Degree 2-3 yrs Provide training to internal and external sta. 3000 5000

sap c Degree 3-5 yrs Provide and roll out application support on SAP system.Maintenance o comprehensive and accurate documentation andservices that conorms ully with established policies, standards,procedures and guidelines. Minimum 1 ull project cycle.

4800 8500

s d m Degree 4-8 yrs Responsible or service reviews. Management and coordination o

service lines. Customer relationship management. Intermediate toadvance inrastructure/technical knowledge.

4800 10,000

it p s Degree 2-4 yrs Perorm supplier process assurance & l iaise with supplier toresolve quality issues. Solve daily issues such as costing, inventoryadjustments, etc.

3000 4500

s s m Degree 2-6 yrs Sell solutions to customers. Build pipelines or the company.Generate revenue via sotware sales. Maintain good relationshipwith customers.

3000 8000

it s c m Degree 3-5 yrs Provide quality management support to clients through theintegration o major elements o the supply chain. Provide totallogistics management.

3500 7000

Q a s Degree 3-5 yrs Implement, maintain and enhance test plans, test scripts, and testmethodologies that ensure exhaustive testing o all assigned in-

house inrastructure sotware systems & processes.

3800 5800

pb & cm s

Degree 3-5 yrs Responsible or the review, coordination, communication anddocumentation o problems and changes in all systems.

4500 7500

s a Degree 3-5 yrs System account administration, access object maintenance andadministration.

4500 7500

etl d Degree 2-6 yrs Develop and implement ETL, Cubes & Reports rom the technicalspecications, test plans, test scripts, maintain and tune datawarehouse perormance.

4500 8000

s a (J) Degree 2-4 yrs Conduct requirement studies, designs and recommends relevantarchitecture to meet clients needs or solve clients applicationproblems.

3500 5000

s a (s) Degree 6-10 yrs Provide in-house technical expertise to sales teams and project

teams. Liaise with project teams in the rolling out o solutions.Design and recommend relevant architecture to meet a clientsneeds or solve a clients application problems. Lead a team oengineers.

6500 10,000

u s Degree 5-8 yrs Provide unctional and hands-on guidance on and roll-out o multiple Unix platorms, advanced problem resolution techniques,documenting processes, perormance improvement o servers andUnix-based applications.

5500 10,000

w s Degree 4-8 yrs Perorm advanced server maintenance, upgrades and monitoringo server perormance, utilization, analysis and resolution oservice problems/change requests. Provide analysis o businessrequirements, design consultation and implementation o desktopand server inrastructure solutions.

5000 8500

B s s Degree 6-10 yrs Design, support and congure Billing Systems. Provide in-house

technical expertise to sales teams and project teams.

6500 12,000

pj d Degree/Masters/PMP

12-18 yrs Manage teams comprising o project managers, team leadersand project personnel. Meet service level agreements or projectmilestones within budget. Carry P&L responsibilities

12,000 25,000

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c t of/c i of

Degree/Masters

12-18 yrs Provide overall IT strategy and advisory to the organisationsbusiness strategy. Manage multiple IT departments and interacewith all key divisions o the organization to successully implementand deploy IT-based solutions, on time and within budget. CarryP&L responsibilities.

15,000 30,000

s d Degree/Masters

12-18 yrs Formulate and execute sales strategies, meet the organisationsannual sales targets. Manage teams comprising o sales managers,

account managers and sales executives. Carry P&L responsibilities.

10,000 20,000

s d d Degree/Masters/PMP

12-18 yrs Responsible or service rollouts. Management and coordinationo service lines. Customer relationship management. Intermediateto advance inrastructure/technical knowledge. Ensure contractualobligations are met. Manage teams comprising o Service DeliveryManagers, Team Leaders and specialists. Carry P&L responsibilities.

12,000 25,000

p d Degree/Masters/PMP

12-18 yrs Manage teams comprising o project directors, managers, teamleaders and project personnel. Meet service level agreements orproject milestones within budget. Carry P&L responsibilities.

15,000 30,000

logistics & warehousing

p SPM 1-2 yrs Put merchandise on shelves. Stack and pack goods. Clean and tidy

up goods in warehouse.

700 1200

d r SPM 1-2 yrs Pick up and deliver packages or documents. Run errands. Providegeneral assistance to oce sta.

800 1200

d a SPM 1-2 yrs Deliver goods over short distance. Write customer order andinstructions. Record sales or delivery inormation on daily sales ordelivery record. Issue or obtain customer signature on receipt orpickup or delivery.

900 1300

s a SPM 1-2 yrs Assemble orders & prepare goods or shipment. Completeshipping reports/documentation.

1200 1500

s SPM 1-2 yrs Receive and issue goods. Veriy quantities, condition and type o items received against purchase orders/delivery notes. Maintainrecords, update stock cards and prepare periodic stock returns.Routine checks on missing or damaged goods. Make requisition,

maintain stock levels, participate in annual stock take.

1200 1800

d SPM 2-4 yrs Drive orklit. Load or unload and stack materials onto or o palletsor liting device. Maintenance o orklit equipment. Hold validdrivers license.

1300 1800

d SPM/ GDL 2-4 yrs Drive a truck 1-3 ton. Delivery duties and assists with loadingand unloading. Deliver goods and gets delivery orders signed.Maintenance o truck.

1300 1800

s s Diploma/Degree

1-2 yrs Organize receiving, storing & sending out o goods to suppliers.Manage oce operations & sta. Ensure quantity & quality ogoods are checked.

1800 2200

s c STPM/SPM 2-3 yrs Place order and inventory management, ollow up orders withsupply chain group, monitoring o stock, media control list or storeactivities, system maintenance.

1800 2300

w e Diploma 2-3 yrs Coordinate warehouse duties and ensure operations are wellmanaged.

2500 3000

l c Diploma /Degree

3-5 yrs Place order with source units/actories. Despatch planning.Shipment Sales Value Forecasts and actual arrival. Process invoicingto distributors. Arrival timelines and shipping documentationollowup. Manage logistics conversion costs. Co-ordinate copacking requirements and monitor output. Monitor returns andwarehouse stock write o.

2000 3000

B Diploma/Degree

2-3 yrs Purchase o materials. Responsible or sales, margins and inventorycontrol. Compile all product related inormation. Manage and liaisewith external vendors.

2500 3500

w s Degree 3-5 yrs Supervise a team o sta to carry out warehousing operations tosupport the operations o Air Import & Air Export department

2500 3500

w m Diploma/Degree

4-5 yrs Manage all warehouse activities. 4000 5000

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logistics & warehousing continued

p m Degree Manage and lead the procurement unctions and activities withinoperational and nancial budgetary constraints. Establish policiesand procedures, manage departmental budgets, set directionand develop training programs. Responsible or negotiationstrategies, alternative sourcing plans and managing supplierperormance. Establish and maintain 9001:2000 Quality Standardand documentation, improvement plans and participate in audito QAS.

7000 9000

engineering & technical

i t

pj m Degree 3-5 yrs Plan, direct & execute project management activities or an area/division. Monitor progress against schedule & project budget.

6000 10,000

o & g

Q m Degree 10-12 yrs Responsible in ensuring systems are implemented in compliancewith corporate requirement and quality standard. Train personnelon quality planning, process controls and prerequisite product andservice verication.

7000 13,000

o m Degree, PostGraduateDiploma,ProessionalDegree/MastersDegree

7 yrs Plan assignments, work supervision and project management inoshore & onshore oil & gas industry. Lead a multidiscipline team oengineers, technical sta and site personnel.

7000 12,000

pj m Degree 5 yrs Build strong relationships with client management and engineeringteams. Business development. Initial scoping o projects anddevelop outline project plans.

7000 12,000

m Degree/PostGraduateDiploma/ProessionalDegree

8 yrs Responsible or whole operations o accounts department.Report to the nancial controller about the nancial matter, trainand ensure accounting team maintain sets o accounting policiesand statements which comply with accounting standards and bestpractices.

7000 13,000

m

m Degree/PostGraduateDiploma/ProessionalDegree

6 yrs Responsible or whole operations o accounts department.Recruit, manage, mentor and develop a strong and high integrityteam. Train and ensure accounting team maintain sets oaccounting policies and statements which comply with accountingstandards and best practices. Implement and see through thesystems and processes.

7000 8000

h Q Degree / MBA 8 yrs Responsible to implement, improve and enhance the QualityManagement System according to ISO 9001:2000/14001:2004 incollaboration with Q-Cells SE. Implement Complaints Managementand implement and improve quality control and assurance systemor inspections o incoming and outgoing goods. Reporting oKPIs and responsible or Health & Saety trainings within the

quality department.

7000 12,000

ict c / p

d p Diploma/Degree

1-3 yrs Prepare drawings, estimates & plans. Liaise with builders,contractors & government bodies.

1800 2800

s s Certicate/Diploma

2-3 yrs Supervise work at construction site. Interpret building plans &organise projects. Implement regulations & codes o practice.Monitor compliance. Co-ordinate workers.

2500 4000

s i SaetyCerticate/Diploma

2-3 yrs Inspect machines, equipment & workplaces or saety issues.Implement work saety practices. Investigate & write reports.

2000 3000

Qa i Degree 4-5 yrs Examine building to ensure they meet all standards o presentation& quality. Analyse quality assurance data. Train & assist workers to

carry out their quality control unctions. Compile reports.

3000 5000

Q s Degree 3-4 yrs Prepare cost estimates & plans. Audit projects. Manageconstruction costs. Administer construction contracts.

3000 4000

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engineering & technical continued

s pj m Degree 10 yrs Responsible or the overall planning, execution and completion oproject within budget and schedule. Establish good rapport withauthorities, client, consultants and contractors or implementationo projects.

7000 10,000

pj s m Degree 5 yrs Responsible or the management o protable sales, projectmanagement and tendering works on electrical distribution system.Lead a team o project and sales engineers.

7000 9000

c m Degree 5 yrs Manage multi-disciplinary works within a project including handlingproject planning, budget and cost control, saety and qualitysystem implementation, time planning and to prepare the monthlyprogress report.

7000 8000

t

e t TechnicalDiploma

1-3 yrs Involve in planning, design, maintenance & production. 1500 2500

t TechnicalDiploma

1-2 yrs Assist engineers in research, design, manuacture, operation &maintenance.

1500 2000

t e TechnicalDiploma/Degree

1-2 yrs Evaluate, recommend & implement automated test tools &strategies. Write, implement & report status or system test cases.Analyse test cases & provide regular progress reports.

2500 3500

s e TechnicalDiploma/Degree

3-4 yrs Provide technical sales support & technical solutions. Identiycustomers needs & sales opportunities.

2500 4000

c e Degree 3-4 yrs Plan, design & direct civil engineering projects. Analyse reports,maps, drawings & other data to design project.

2500 5000

m e Degree 3-4 yrs Research, plan & design mechanical products & systems. Designproducts & systems related to mechanical engineering.

2500 4000

c e Degree 3-4 yrs Design equipment & develop processes or manuacturingchemicals. Conduct research to develop new & improved chemicalmanuacturing processes.

2500 4500

p e Degree 3-4 yrs Perorm product engineering development & product supportactivities. Liaise with other departments, i.e. quality, operations,

marketing, testing, etc. & external customers & suppliers.

3000 4500

s e Degree 2-3 yrs Provide servicing or products. Ensure perormance. Providetraining on product maintenance.

2500 4000

t m TechnicalDiploma/Degree

4-5 yrs Responsible or quality & perormance o equipment/technology.Oversee equipment maintenance & repair. Improve procedures &update equipment/technology.

5000 7000

t m Degree/Diploma

1-2 yrs Generate revenue towards territory objectives and continuouslyensure quality business generation. Develop new business anddetermine customer needs. Providing best service solutions.

2500 3500

ab e Degree 2-3 yrs Carry out assembly, debugging and testing o automation andmodules/tool assembly and debugging. Install completedsystem or upgrade old system to current specs. Perorm productinspection.

2500 3500

r&d e Diploma/Degree

2-3 yrs Perorm R&D on new technologies. Develop Thermal Spray andPrecision Cleaning technology.

3000 5000

l e e Degree 7 yrs Lead a team o engineers in design based environment. 7000 12,000

hot JoBs



Northern & Southern RegionWith Penang, Melaka and Johors choice location due to easy access to ports, airports

and transportation hubs coupled with Government provisions for infrastructures such as

the Tanjung Agas industrial park and a biotechnology cluster in Iskandar Malaysia, boththe Northern and Southern regions have continue to register growth due to their value

as key contact locations and points for businesses. The skills and professions in demand

in both these regions vary according to local industries and location. The Iskandar

Development projects would increase the demand for professionals such as engineers,

architects, quantity surveyors, researchers in life sciences and bio-technology sectors.

2009 will see an increase in hiring capable and well-rounded personnel who can handle

reception, administration and basic accounting responsibilities. The employment

outlook is positively affected by the consolidation of administrative support staffs due

to reasons like heavy reliance on technology and increment in office automation. Therehas been a continued demand in talents like Secretaries, Office Coordinators and

Administrative Assistants who can handle diverse portfolios and be an active participant

in the companys growth. In both these regions, there is an increasing trend in hiring

office support personnel on temporary basis due to uncertainty of the local and global

economic outlook.

Although the transport and storage sub-sector expanded at a moderate pace of 6.1%

in the first half of 2008, the global economic downturn which adversely affected the

manufacturing sector translated into lower demand for air cargo, shipping, ports andother related services. Hiring trend remained selective in this region.

In the second half of the year, the civil engineering sub-sector was affected by a sharp

increase of construction materials, particularly steel and cement. The adjustment to the

Variation of Price (VOP) along with the moderation in steel prices towards the end of

2008, revived the confidence in the construction industry. Sectors such as Waste Water

Treatment, Power and Energy in the northern and southern region are continually hiring

with a preference for contract staff.

18 malaysia employment outlook and salary guide 2009/2010



Banking

l c SPM/STPM 1-3 yrs Support loans department with routine administrative tasks. Fil ing.Typing.

850 1000

B t SPM/STPM 1-3 yrs Answer customer enquiries. Open new accounts. Receive deposits& pay out withdrawals. Update customers details. Recordtransactions. Balance cash.

800 950

m t Diploma/

Degree

1-3 yrs Management training. Learn daily operations o branch. Perorm

operations, credit, collection & loan activities.

1200 2000


1-3 yrs Evaluate and process applications. Investigate credit risk. Promotebank products & services.

1600 2200


2-3 yrs Evaluate and process applications. Investigate credit risk. Promotebank products & services.

2000 2800

i a Degree 1-3 yrs Implement internal controls. 2200 2500

c m Degree 1-3 yrs Manage team o credit supervisors. Monitor application procedures,policies & standards.

3500 4200

a B m Degree 1-3 yrs Assist in overseeing the daily branch activities & supervision o allsta.

3500 5000

inance

p c SPM/LCCI 1-2 yrs Calculate, prepare & distribute payroll , take into account overtime& deductions such as tax, EPF, SOCSO, insurance payments, etc.

850 1500

c c c Diploma/Degree

1-2 yrs Handle administration o Accounts Receivables. Data entry. Preparedocumentation o loans & accounts that have amounts owing &orward reports or legal action.

1200 2000

a c/ a SPM/Certicate/Diploma


1500 2000

c c of Diploma/Degree

2-4 yrs Contact customers. Send ollow-up inquiries. Negotiate with pastdue accounts or debt recovery.

1800 3000

a s LCCI Higher/Diploma/ProessionalCerticate

2-4 yrs Supervise & delegate work to clerical sta. Assist in the analysis onancial statements & year-end closing/audits.

2200 4000

a Degree 2-4 yrs Conduct nancial analysis, projects & statistical studies. 3000 5000


2-3 yrs In charge o general accounting that involves the preparationo statistical data & nancial reports concerning prots, cash &inventory. Analyse, report & give advice on the nancial dealings oorganizations/individuals. Advise on associated record-keeping &compliance requirements.

4000 7000


2-3 yrs Ensure nancial statements are accurate by veriying that assets &liabilities mentioned in reports really exist. Analyse sample o workdone & interview sta about the way they go about their work.

2500 4500

a pb m Degree 3-4 yrs Ensure timely payments o vendor invoices, expense vouchers &maintain accurate records & control reports. Manage a sta oadministrators/clerks.

4000 5000

c c m Diploma /Degree

4-6 yrs Determine credit worthiness o clients. Formulate credit & collectionpolicy. Negotiate with past due accounts. Take appropriate actionagainst delinquent accounts. Supervise two or more ocers.

4000 5000

call centre

t (ob) SPM/Diploma/Degree

2-3 yrs Sell products/services via telephone. Market intelligence.Commission basis.

1500(S) /1600(N)

1800(S) /2000(N)

c s of ib

SPM/Diploma/Degree

1-2 yrs Handle all inbound calls. Answer customer enquiries. Resolvecustomer issues. Promote new & old products.

1200(S)/1500(N)

2200(S) /2300(N)

s cs of

SPM/Diploma/Degree

2-3 yrs Oversee small team o ocers. Supervise & assist in training.Handle customer enquiries.

1800 2500

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call centre continued

c c t Diploma/Degree

2-3 yrs Work with HR & Call Centre Manager to provide training. Trainon systems, procedures & product knowledge. Facilitate & plantraining schedules.

2500(S) /3000(N)

4000(S) /5000(N)

c c t l SPM/Diploma/Degree

3-4 yrs Oversee team o junior & senior ocers. Handle HR issues:discipline & counseling. Shit scheduling.

2500(S) /3000(N)

4000(S) /5000(N)

o e Diploma/

Degree

2-3 yrs Oversee a certain type o service/division. Report to Call Centre

Manager. Handle internal inquiries & divisional operations.

2500 4000

c c s SPM/Diploma/Degree

4-5 yrs Lead team leaders. Build relationships with clients. Resolvecustomer issues. Work with team members to hit targets & maintainservice levels.

2800 4000

c c m Diploma/Degree

4-5 yrs Implement service strategies. Oversee daily operations as well asmarketing, sales & IT. Ensure service levels are met. Plan workfow &structure. Solve escalated complaints. Motivate & lead teams. Workwith HR to assist in recruiting, sta appraisals & training. Goodproject management skills.

3500 4500

oice support

d of B PMR/SPM 1-2 yrs Mail delivery & collection. Motorbike & l icense required. Run simple

errands.

600 1000

d e c SPM 1-2 yrs Input inormation into computer or storage, processing &transmission.

850 1500

r/ ofa

SPM 1-2 yrs Receive customers. Attend to phone calls. Administrative duties. 850 1200

p d SPM 2-3 yrs Transport personnel/visitors. Run errands. Hold valid drivers license. 900 1400

a c/c-

SPM 1-2 yrs Sort & distribute mail. Write b usiness letters/reports. Answertelephone enquiries. Attend to visitors. Filing.

850 1400

s PSC/Diploma 2-4 yrs Schedule appointments. Give inormation to callers. Take dictation.Relieve ocials o clerical work and minor administrative duties.

1500 2500

lb a STPM/SPM 1-2 yrs Assist in maintaining an ecient and strong inormation and

knowledge based library to ulll the inormation needs o the rm.

1800 2000

l p Degree 1-2 yrs Drat and prepare court documentation, liaise with client/externalparties, drat bills and general management report.

2000 3000

p e Degree 4-7 yrs Prepare monthly production plan and material requirement plan.Source, negotiate and purchase raw material and consumable.

2500 3500

e s PSC/Diploma/Degree

4-6 yrs Work with top management. Take and transcribe minutes oBOD meetings. Execute routine secretarial assignments. Providesupervision & work co-ordination o other sta.

2500 5000

a e Diploma/Degree/ ACCA

2-4 yrs Handle ull spectrum o nance and accounting. Manage dailyaccounting duties. Prepare and ensure timely submission onancial reports. Update and maintain database. Responsible orstationery, claims and administrative support work.

3000 5000

s of Licensed SaetyOcer

4-7 yrs Lead and coordinate saety activities o the company, to adviseand update management on government policies, aairs andrequirement. Ensure compliance to regulatory requirement.

3000 5000

c c m Degree 5-6 yrs Determine credit worthiness o clients, ormulate credit andcollection policy. Negotiate with past due accounts and supervisoryduties

4500 6000

sales, marketing & advertising

p/ r a SPM/Certicate 1-2 yrs Front line. Counter sales. Promote products in-store. 800 1100

c s e Diploma/Degree

2-3 yrs Entertain customer inquiries. Servicing existing customers & theirneeds. Indoor support. Visits to customers oce.

1800 2700

m r Diploma/Degree 2-4 yrs Collect & analyze inormation to assist in marketing. 1300 2000

s c- SPM 2-3 yrs Co-ordinate client leads & customer sales. Process sales closures. 1300 2000

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sales, marketing & advertising continued

s e SPM/Diploma/Degree

2-3 yrs Sell products & services. P roposals. Sales pitch. Outdoor sales. 1700 2800

m e Diploma /Degree

2-4 yrs Marketing o new/existing products/services. Development onew products. Liaise with ad agencies & suppliers. Production omarketing materials.

2300 2800

m m Higher

Diploma/Degree

4-5 yrs Co-ordinate marketing activities. Organize marketing unctions &

campaigns. Involve in product launches & preparation o marketingplan.

4500 6500

a m HigherDiploma/Degree

4-5 yrs Develop companys advertising strategy. Liaise with advertisingagencies to create the companys product/image. Prepare andmanage A&P budget. Develop promotional & sales supportmaterials.

4000 6000

pr m Degree 4-5 yrs Plan & develop communication strategies. Promote completeinormation fows within the organization & build positive media &public relations.

4000 6000

B/p m HigherDiploma/Degree

3-4 yrs Market companys major brands/products. Determine productpricing. Maintain & direct products image in the market.

4000 6000

s m Degree 4-5 yrs Plan & manage business strategies. Meet sales targets & quotas.

Develop consulting service/product according to market needs.Co-ordinate activities o sales team. Monitor budget achievement.Prepare orecasts.

4000 6500

human resources

hr c /a SPM/Certicate 2 yrs General HR admin duties. Maintenance o leave/medical records.Co-ordinate interviews.

850 1500

hr c (w p)

Certicate/Diploma

1-2 yrs Assist HR Department with clerical duties. Keep track o AL & ML &personnel records. Schedule interviews.

1200 1500

p c Certicate/Diploma

1-2 yrs Calculate o payroll manually and using sotware package. Trackpersonnel records, AL & ML.

1200 1500

t e Diploma/Degree

2-3 yrs Conduct company training programmes. Knowledge o commonlyused concepts, practices & procedures.

2200 3000

p s A Levels/Diploma

2-3 yrs Reconcile payroll related journal entries and reports. Ensure timelyand accurate processing o payroll. Prepare payslips and liaise withexternal payroll vendors.

2000 3000

hr of/ e Diploma/Degree

2-3 yrs Conduct recruitment & employment o sta. Handle benets &compensation.

2500 3500

g Degree in HRor equivalent.

1-3 yrs Perorm ull spectrum o HR tasks. 2500 4000

hr m Diploma/Degree

3-4 yrs Design, plan & implement HR policies & procedures. In chargeo recruitment, salary & sta benets. Perormance evaluation.Determine & enorce government regulations. Supervise team oHR executives.

4500 6000

c Bfs

Diploma/Degree

3-5 yrs Align organizations practises to current market trends andpractices. Ensure compliance with local employment laws andregulations. Research on possible/current compensation andbenets policies. Implement and administer compensation andbenets programs. Educate employees on policies.

4000 5000

r m Diploma/Degree

3-4 yrs Conduct recruitment. Handle benets, perormance evaluation,supervise team o HR assistants.

3500 5500

s hr m Degree/PostGraduateDiploma/ProessionalDegree/MastersDegree

5-8 yrs Responsible or ull spectrum o HR and administration unctionsand operations. Handle manpower planning and overall recruitmentprocess and perormance appraisals.

9000 12,000

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inormation technology

it e HigherDiploma/Degree

2 yrs Maintain sucient, standard & reliable systems & inrastructure toensure eective & ecient operations. Implement IT procedures &processes to ensure maximum data protection/security.

2500 2800

it a Diploma/Degree

1-2 yrs Responsible or implementation & administration o IT inrastructureincluding LAN & WAN connectivity, rewall, reverse proxy &technical support.

2500 3000

p Degree 1-2 yrs Responsible or systems development o applications in the company. 2500 3000

h d a Degree 2-3 yrs Troubleshoot problems via email/telephone through taking overthe Control Users terminals via LAN/WAN connections. Plan,coordinate & support business processes, systems & end-users.Handle phone-in problems & escalation o problems.

2500 3200

s p Degree 2 yrs Familiar with sotware development lie cycles. Application design.Prepare program specications, coding/documentation & testing.

2800 4000

a p Degree 2 yrs Design, code & test programs to support the Application SystemsDevelopment plan.

2800 4000

wb d Degree 2 yrs Develop innovative web-based design application & contentmanagement.

2800 4000

s e Degree 2-3 yrs Provide system design & consultancy to customers. Respond to

requests or technical queries & support. Conduct technical trainingto customers & IT administrators.

2000 4000

s e Degree 2-3 yrs Implement customer specic projects. Work closely with internal &external sta. Perorm requirements denition, implementation &testing. Usage o GUI tools.

2000 4000

s a Degree 3-5 yrs Perorm systems easibility studies, analysis & design to meet userrequirements & application. Work closely with engineers & technicalsupport to resolve customer issues. Provide technical applicationsupport to users.

3600 5500

db a Degree 2-3 yrs Responsible or administration & technical maintenance o thecompanys distributed database system.

2500 4800

a m Degree 3-4 yrs Responsible or achievement o sales & revenue target. Stronginitiative to collaborate with network & solution providers &

alliances to meet business objectives set.

2500 5000

B dm

Degree 3-4 yrs Commercially aware o customers needs. Acumen to growsustainable & protable business. Communicate complex business& technology concepts.

4500 6000

pj m Degree 3-5 yrs Plan, direct & execute project management activities or an area/division. Monitor progress against schedule & project budget.Allocate or assist in the allocation o appropriate resources todeliver project results.

5000 9000

l m Degree 3-5 yrs Plan, manage and control the operational activities (includingtrucking and warehousing). Manage IT projects. Provide userapplications and technical support.

4500 6500

c s s Degree 2-3 yrs Responsible or developing account pipelines and driving sales orproduct portolio carried by the company via targeted partners.

2500 4500

h t s ( )

Degree 2-3 yrs Troubleshoot and resolve customers technical issues. Updatedatabase with customer details on each call. Escalate technicalissues to more senior-level support.

3000 6000

wb ad

Degree 3-5 yrs Design Websphere applications. Design application and producerelated design documentation.

3500 6500

s d m Degree 4-8 yrs Responsible or service reviews. Management and coordination o service lines. Customer relationship management. Intermediate toadvance inrastructure/technical knowledge.

4500 7500

s s m Degree 2-6 yrs Sell solutions to customers. Build pipelines or the company.Generate revenue via sotware sales. Maintain good relationshipwith customers.

3500 6000

it s c m Degree 3-5 yrs Provide quality management support to clients through the

integration o major elements o the supply chain. Provide totallogistics management.

3500 6000

Q a s Degree 3-5 yrs Implement, maintain and enhance test plans, test scripts, and testmethodologies that ensure exhaustive testing o all assigned in-house inrastructure sotware systems & processes.

3500 5500

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pb & cm s

Degree 3-5 yrs Responsible or the review, coordination, communication anddocumentation o problems and changes in all systems.

4500 7500

s a Degree 3-5 yrs System account administration, access object maintenance andadministration.

4500 7500

logistics & warehousing

p SPM 1-2 yrs Put merchandise on shelves. Stack and pack goods. Clean and tidyup goods in warehouse.

700 1200

d r SPM 1-2 yrs Pick up and deliver packages or documents. Run errands. Providegeneral assistance to oce sta.

800 1200

d a SPM 1-2 yrs Deliver goods over short distance. Write customer order andinstructions. Record sales or delivery inormation on daily sales ordelivery record. Issue or obtain customer signature on receipt orpickup or delivery.

900 1300

w/s a PMR/SPM 1-3 yrs Basic warehouse operations. Receive, unpack, check & store goods.Fill requisitions & orders.

900 1500

s a SPM 1-2 yrs Assemble orders & prepare goods or shipment. Complete

shipping reports/documentation.

1200 1500

d SPM 2-4 yrs Drive orklit. Load or unload and stack materials onto or o palletsor liting device. Maintenance o orklit equipment. Hold validdrivers license.

1300 1800

d SPM/ GDL 2-4 yrs Drive a truck 1-3 ton. Delivery duties and assists with loadingand unloading. Deliver goods and gets delivery orders signed.Maintenance o truck.

1300 1800

s s Diploma/Degree

1-2 yrs Organize, receive, store & send out goods to suppliers.Manage oce operations & sta. Ensure quantity & quality ogoods are checked.

1800 2200

s SPM 1-2 yrs Receive and issue goods. Veriy quantities, condition and type o items received against purchase orders/delivery notes. Maintainrecords, update stock cards and prepare periodic stock returns.

Routine checks on missing or damaged goods. Make requisition,maintain stock levels, participate in annual stock take.

1200 1800

w e Diploma 2-3 yrs Coordinate warehouse duties and ensure operations is wellmanaged.

2500 3000

B Diploma/Degree

2-3 yrs Purchase o materials. Responsible or sales, margins and inventorycontrol. Compile all product related inormation. Manage and liaisewith external vendors.

2500 3500

l c Diploma /Degree

3-5 yrs Place order with source units/actories.Despatch planning. Shipment Sales Value Forecasts and actualarrivalProcess invoicing to distributors.Arrival timelines and shipping documentation ollowup.Manage logistics conversion costs.Co-ordinate co packing requirements and monitor output. Monitor

returns and warehouse stock write o.

2000 3000

w s Degree 3-5 yrs Supervise a team o sta to carry out warehousing operations tosupport the operations o Air Import & Air Export department

2500 3500

s c STPM/SPM 2-3 yrs Place order and inventory management, ollow up orders withsupply chain group, monitoring o stock, media control list or storeactivities, system maintenance.

1800 2300

w m Diploma/Degree

4-5 yrs Manage all warehouse activities. 4000 5000

p m Degree Manage and lead the procurement unctions and activities withinoperational and nancial budgetary constraints. Establish policiesand procedures, manage departmental budgets, set directionand develop training programs. Responsible or negotiationstrategies, alternative sourcing plans and managing supplier

perormance. Establish and maintain 9001:2000 Quality Standardand documentation, improvement plans and participate in audito QAS.

7000 9000

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i t

pj m Degree 3-5 yrs Plan, direct & execute project management activities or an area/division. Monitor progress against schedule & project budget.

5000 9000

d p Diploma/Degree

1-3 yrs Prepare drawings, estimates & plans. Liaise with builders,contractors & government bodies.

1500 2500

s s Certicate/Diploma

2-3 yrs Supervise work at construction site. Interpret building plans &organise projects. Implement regulations & codes o practice.Monitor compliance. Co-ordinate workers.

2500 4000

s i SaetyCerticate/Diploma

2-3 yrs Inspect machines, equipment & workplaces or saety issues.Implement work saety practices. Investigate & write reports.

2000 3000

Qa i Degree 4-5 yrs Examine building to ensure they meet all standards o presentation& quality. Analyse quality assurance data. Train & assist workers tocarry out their quality control unctions. Compile reports.

3000 5000

Q s Degree 3-4 yrs Prepare cost estimates & plans. Audit projects. Manageconstruction costs. Administer construction contracts.

3000 4000

t

e t TechnicalDiploma

1-3 yrs Involve in planning, design, maintenance & production. 1500 2000

t TechnicalDiploma

1-2 yrs Assist engineers in research, design, manuacture, operation &maintenance.

1500 1800

s e TechnicalDiploma/Degree

3-4 yrs Provide technical sales support & technical solutions. Identiycustomers needs & sales opportunities.

3000 4000

c e Degree 3-4 yrs Plan, design & direct civil engineering projects. Analyse reports,maps, drawings & other data to design project.

3000 5000

m e Degree 3-4 yrs Research, plan & design mechanical products & systems. Designproducts & systems related to mechanical engineering.

2500 4000

c e Degree 3-4 yrs Design equipment & develop processes or manuacturing

chemicals. Conduct research to develop new & improved chemicalmanuacturing processes.

3000 4500

p e Degree 3-4 yrs Perorm product engineering development & product supportactivities. Liaise with other departments, i.e. quality, operations,marketing, testing, etc. & external customers & suppliers.

3000 4500

s e Degree 2-3 yrs Provide servicing or products. Ensure perormance. Providetraining on product maintenance.

2500 4500

t m TechnicalDiploma/Degree

4-5 yrs Responsible or quality & perormance o equipment/technology.Oversee equipment maintenance & repair. Improve procedures &update equipment/technology.

4000 6000

t m Degree/Diploma

1-2 yrs Generate revenue towards territory objectives and continuouslyensure quality business generation. Develop new business anddetermine customer needs. Providing best service solutions.

2500 3500

ab e Degree 2-3 yrs Carry out assembly, debugging and testing o automation andmodules/tool assembly and debugging. Install completedsystem or upgrade old system to current specs. Perorm productinspection.

2500 3500

r&d e Diploma/Degree

2-3 yrs Perorm R&D on new technologies. Develop Thermal Spray andPrecision Cleaning technology.

3000 5000

l e e Degree 7 yrs Lead a team o engineers in design based environment 7000 12,000

hot JoBs



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28/28

malaysia corporate oice

Lot 12.01 12th Floor MCB Plaza

6 Changkat Raja Chulan

Kuala Lumpur 50200

Tel: (60) 3 2072 1112

Fax: (60) 3 2070 4360

E-mail: [email protected]

kuala lumpur Branch



Kuala Lumpur 50200

Tel: (60) 3 2078 8833

Fax: (60) 3 2070 4740


call centre Branch

Lot 17.01 17th Floor MCB Plaza6 Changkat Raja Chulan

Kuala Lumpur 50200

Tel: (60) 3 2072 9118

Fax: (60) 3 2031 6887


Johor Bahru Branch

Suite 10.12 Level 10

Johor Bahru City Square

Jalan Wong Ah FookJohor Bahru 80000

Johor Darul Takzim

Tel: (60) 7 227 2698

Fax (60) 7 227 2663


melaka Branch

35, Jalan Melaka Raya 11

Taman Melaka Raya

Melaka 75000

Tel: (60) 6 282 8826

Fax: (60) 6 282 9218

Email: [email protected]

penang Branch

1-2-21 Krystal Point II

Jalan Tun Dr Awang

Lebuh Bukit Kecil Enam

11900 Sg. Nibong

Penang

Tel: (60) 4 641 1613

Fax : (60) 4 642 8803Email: [email protected]

penang lid Branch

1-2-9 Krystal Point Corporate Park

Jalan Tun Dr Awang


11900 Sg. Nibong

Penang

Tel: (60) 4 641 3033

Fax : (60) 4 641 3099Email: [email protected]

petaling Jaya Branch

Suite 1302, Level 13 PJ Tower

Amcorp Trade Centre

No. 18 Persiaran Barat

46200 Petaling Jaya

Tel: (60) 3 7956 4966

Fax: (60) 3 7956 1592


suBang Jaya Branch

Suite 13A.03, Level 13A Menara Summit

Persiaran Kewajipan USJ 1,

47600 UEP Subang Jaya,

Selangor

Tel: (60) 3 8024 3988

Fax: (60) 3 8024 3989


kelly it resources



Kuala Lumpur 50200

Tel: (60) 3 2031 1803

Fax: (60) 3 2031 2331


kelly it resources

penang Branch

1-2-20 Krystal Point Corporate Park

Jalan Tun Dr Awang


11900 Sg. Nibong

Penang

Tel: (60) 4 642 9663

Fax: (60) 4 642 9392


kelly selection Branch

Level 26.1 Menara Standard Chartered

30 Jalan Sultan Ismail

Kuala Lumpur 50250

Tel: (60) 3 2142 8773

Fax: (60) 3 2142 8550


kelly engineering resourcesLot 17.01 17th Floor MCB Plaza


Kuala Lumpur 50200

Tel: (60) 3 2026 8663

Fax: (60) 3 2031 2331


Bti consultants

Level 32.1 Menara Standard Chartered

30 Jalan Sultan Ismail

Kuala Lumpur 50250

Tel: (60) 3 2143 3898

Fax: (60) 3 2143 3989


malaysia employment outlook and salary guide

Documents