Strengthen Your Risk Management Strategy

Increase Account Activity Awareness with Real-time Communication

Deputize your customers in the fight against fraud

Solutions Overview

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Manage Fraud and Empower your Cardholders with TSYS AlertsSM Prepare for the 2016 transactions alerts requirements and the ongoing fight against fraud

TSYS is an ally in helping you empower your cardholders to manage and protect their accounts. Mobile alerts are an effective way to engage consumers while mitigating risk. With the 2015 EMV liability shift in the United States and the subsequent anticipated rise in card-not-present fraud, alerts are a necessity for issuers’ portfolios.

Deputize your customers in the fight against fraud by enhancing cardholder access to real-time, on-demand information using their preferred channel of communication. With the prevalence of the digitally engaged consumer in today’s market, alerts can help improve the cardholder experience while protecting their accounts.

Manage Fraud and Empower your Cardholders with TSYS AlertsSM | Solutions Overview

White-label options and API integration capabilities help provide speed to market and ease of integration for issuers in preparing for the October 14, 2016 mandate from Visa that requires cardholders have an option to enroll in transaction alerts.

To further strengthen their risk management strategy and provide added security for cardholders, issuers should identify alerts solutions that offer robust capabilities that go beyond basic transactions. Solutions from TSYS include:

TSYS Alerts: An enterprise-wide service that provides consumers with automated, account-specific notifications about payment authorizations, maintenance and convenience messaging. Alerts allow financial institutions to stay connected with their customers, and empower account holders

with up-to-date information using their preferred choice of communication channels, including SMS text messaging, voice messages or email.

TSYS Alerts for Fraud: An automated notification and response system developed to contact cardholders by phone, e-mail, or text messages to alert them of suspicious transactions on their accounts. It provides real-time, interactive, multi-channel and personalized communication with account holders, providing a host of sophisticated response options. It enables a highly detailed, account-specific alert to be sent to the customer using direct integration with TSYS CardGuardSM. Account holders can respond with an immediate confirmation of recent purchases or speak directly with a risk management representative. Issuers can utilize a registration enrollment user interface through TSYS Credit CareSM.

TSYS AlertsSM offers a comprehensive variety of solutions that provide

extra protection for cardholders while effectively engaging them to become

active participants in preventing fraud. In addition to providing real-time

transaction alerts, TSYS Alerts also offers other timely alerts to keep

customers informed and in control.

Effective October 14, 2016, Visa® will require all U.S. issuers to provide consumer cardholders with an option to enroll in transaction alerts for their credit, debit or prepaid card. To expand adoption of transactions alerts, this mandate will be applicable to all Visa-branded card authorizations. Get prepared by making TSYS AlertsSM a part of your risk management solution portfolio.

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TSYS Alerts for Tokenization: Provides cardholders with automated real-time, account-specific notifications used through channels such as SMS text messaging. It includes functionality that generates alerts to cardholders when account events occur involving tokenization. Notifications are sent when a code is assigned for mobile wallet enrollment, a token activation is completed, or when a token is deleted.

TSYS Card RuleSM: A mobile platform that gives consumers the ability to control payment cards from their smartphones. This solution allows financial institutions to easily provide cardholders with a single mobile application to remotely manage, conveniently monitor and proactively control all aspects of their payment cards that include mobile alerts. This optionprovides real-time access to account activity information, such as declined transactions or transaction locations.

• This mandate is not applicable to non-reloadable prepaid cards or commercial cards.

• Issuers may provide their own alerts service or offer one from a third-party processor, a mobile app developer or Visa.

• Visa does offer options for alerts, however the free version includes minimal basic functionality providing only transaction notification and multi-channel communication limited to SMS and email.

Important facts you should know about the new U.S. consumer transactions alerts requirements from Visa:

An alerts solution with more functionality and robust capabilities provides more protection for your cardholders:

Transaction Alerts

White-label

Multi-Channel (SMS, Email)

API Integration Capabilities

Mobile App Offered

Location and Payment Controls

Event and Batch Alerts

TSYS Card Rule Free Visa AlertsTSYS Alerts

t o l e a r n m o r e

about how alerts can help manage fraud and empower your cardholders, contact TSYS at +1.706.649.2307 or sales@tsys.com. You can also visit us at at tsys.com

One TSYS Way • Post Office Box 2567 • Columbus, Georgia 31902 • +1.706.649.2307

a b o u t t s y s

At TSYS® (NYSE: TSS), we believe payments should revolve around people, not the other way around.®

We call this belief People-Centered Payments®. By putting people at the center of every decision we

make, TSYS supports financial institutions, businesses and governments in more than 80 countries.

Through NetSpend®, A TSYS Company, we empower consumers with the convenience, security, and

freedom to be self-banked. TSYS offers issuer services and merchant payment acceptance for credit,

debit, prepaid, healthcare and business solutions.

TSYS’ headquarters are located in Columbus, Ga., U.S.A., with local offices spread across the Americas,

EMEA and Asia-Pacific. TSYS is a member of The Civic 50 and was named one of the 2015 World’s

Most Ethical Companies by Ethisphere magazine. TSYS routinely posts all important information

on its website. For more, please visit us at www.tsys.com.

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© 2016 Total System Services, Inc.®. All rights reserved worldwide. Total System Services, Inc., and TSYS® are federally registered service marks of Total System Services, Inc., in the United States. Total System Services, Inc., and its affiliates own a number of service marks that are registered in the United States and in other countries. All other products and company names are trademarks of their respective companies. (02/2016)

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