managed network services - stay focused on winning and do more with less
DESCRIPTION
Get peace of mind with Managed Services from Tata Docomo – a one stop shop for all your managed connectivity requirements that rids you of time consuming network management issues. With an end to end installation, proactive monitoring, configuration management and performance reporting, we provide a comprehensive solution for enterprises that engage single providers for their entire core and associated service requirements. Our 24x7 dedicated team and quick turnaround times ensure that you have more time and resources to focus on business growth, while we take care of the rest.TRANSCRIPT
Reduce Cost Enhance Security Improve Performance
Managed Network Services
Stay Focused on Winning
Business Services
Why Managed Network Services (MNS)
• Enterprises expecting higher RoI from their network
• Network teams having constant pressure to improve service
levels for the organization, customers and partners
• Complex network environment that often combines legacy and
emerging technologies, constantly changing business
conditions, tech standards and more
• Shrinking budgets and fewer team members at disposal with
Network teams
Business Services
How Tata Docomo can Help?
• A one-stop-shop for all managed connectivity requirements
• Time Optimization: Helps you get rid you of time consuming network management issues.
• End-to-end installation, proactive monitoring, configuration management and performance reporting
• Comprehensive solution for enterprises that engage single providers for their entire core and associated service requirements.
• 24x7 dedicated team and quick turnaround
• State of the art, next generation tools to support remote management.
• OEM trained and certified manpower.
• Geographically Diverse NOC facilities in Hyderabad & Noida.
• Pan India on-site field support teams
Business Services
MNS by Tata Docomo – Service Highlights
Automated Device
Management process
All standard SNMP enabled
devices supported for basic
services
Detailed reporting &
analysis availability for
advanced services
Unified support for Data,
Security & Voice
services
Enhanced dashboards
and consoles for quick
status
Supported by industry
specific leading service
management platforms
Business Services
Managed IP Services Portfolio
Reporting Deliverables Services
Basic IP
Services
Basic
Security
Services
(UTM)
• Configuration Support
• Trouble-ticketing
• Pro-Active
• Reactive
• Fault Resolution & Updates
• Online Portal Access
• Link / Traffic Utilization Report
• Trouble Tickets & SLA Compliance
• Configuration Support
• Change Management Support
• Asset Management and Tracking
• Device Health Monitoring
• IPSLA Monitoring
• Trouble-ticketing
• Pro-Active
• Reactive
• Proactive Fault Resolution & Updates
• Online Portal Access
• Link Uptime & Traffic Reports
• Asset Reports
• Change Management Reports
• IPSLA Reports
• Device Health Reports
• CXO Dashboard
• Trouble Tickets & SLA Compliance
• Configuration Support
• Change Management Support
• Asset Management
• Policy Management
• Device Health Monitoring
• Trouble Ticketing
• Pro-Active
• Reactive
• Fault Resolution & Updates
• On-Device Reporting Access
• Uptime & Traffic Reports
• Policy Management Reports
• Anti-Virus / Anti-Spam / DDoS / IPS-
IDS Reports
• Device Health Reports
• Top N Reports
• CXO Dashboard
• Trouble Ticket & SLA Compliance
Advanced IP
Services
Core
MPLS
&
ILL
MPLS
&
ILL
MPLS
&
ILL
Business Services
Sample Reporting
Services Topology View Demographic View
Asset / Devices View CPE Change Management Logs
CxO Dashboard
WAN Traffic / Link Utilization CPE Availability / Uptime Report Basic
Advanced IP
… continued
Business Services
… continued
Security Profile View
Events / Log View Device / Services Details & Status
Monthly Security Performance Dashboard Basic Security
Business Services
Thank You
For further details, please contact us at