managed services
DESCRIPTION
SwiftTech Solutions Managed Services packages allow businesses to outsource their day-to-day IT tasks to an expert technical support staff. First, SwiftTech and the customer will decide on management plans for their workstations, servers, and networks, and the amount of servicing needed for each area. In addition, customers can agree on either pre-paying for discounted packages or paying month-to-month. SwiftTech Solutions also offers 24/7 phone support, access to the online ticket portal, and unlimited on-site support for covered events. Customers will be able to customize service level offerings, depending on the needs of their organization.TRANSCRIPT
Orange County
IT Support SWIFTTECH SOLUTIONS I N F O R M A T I O N T E C H N O L O G Y G R O U P
Outsource your day-to-day IT tasks to our
expert technical support staff.
SWIFTTECH SOLUTIONS – ORANGE COUNT Y IT CONSULTING
We will manage your workstations,
servers, and networks.
SWIFTTECH SOLUTIONS – ORANGE COUNT Y IT CONSULTING
Desktop Optimization & Management
Windows Update Management
Anti-virus Software Management & Updates
Drive Space Monitoring
Asset Management
WORKSTATION MANAGEMENT
Backup Monitoring & Notification
Security Patch Management
Firmware Management
Service Availability Monitoring
Event Log Monitoring
SERVER MANAGEMENT
Router, Firewall, ISP, & VPN Management
Around-the-clock Monitoring & Automated Reporting
Third-Party Vendor Management
Purchasing Assistance for Replacement Equipment
Web Hosting Management
NETWORK MANAGEMENT
Request support by phone, email, & ticket portal
1 Hour Guaranteed Response Time
24/7 Remote Emergency Support
Unlimited Onsite Support for Covered Events
Monthly Scheduled Onsite Maintenance
PLUS…
Pre-pay for discounted hourly packages
Pay-as-you-go monthly
PAYMENT PLAN CHOICES
