manageengine ® applications manager product overview

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ManageEngine ® Applications Manager Product Overview

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ManageEngine® Applications Manager

Product Overview

• Applications Manager - Introduction• Solution• Technical Overview• Benefits• Key Differentiators• Customers• Summary

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Agenda

Primary Functions - Introduction

• Application Performance Management– Application Servers– Databases– Servers– Middleware/Portal Monitoring– Custom Apps & Web Apps

• Fault Management• Reporting• SLA Management

3

Business Centric View to Monitoring IT Resources

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Business Services Management

Value :

• Prioritize Application Issues• Know which Business Process

is Affected

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Business Centric View (contd..)

Appsvr-1Appsvr-1 Appsvr-2Appsvr-2

Appsvr-3Appsvr-3

Loan Processing Application(Uptime : 99.982%)

Loan Processing Application(Uptime : 99.982%)

Clustered Oracle Setup is put in a Sub Group with

the dependencies configured for the

monitor group.

Clustered Oracle Setup is put in a Sub Group with

the dependencies configured for the

monitor group.

URL Sequence to sample End Web

page Response Times

URL Sequence to sample End Web

page Response Times

This business App has app servers, DBs, web servers . These resources are load balanced or clustered. The resources are added to “Sub Monitor Groups” in App Manager

This business App has app servers, DBs, web servers . These resources are load balanced or clustered. The resources are added to “Sub Monitor Groups” in App Manager

If any one App Server is up, my service is still

running

If any one App Server is up, my service is still

running

AppServer Cluster GroupAppServer Cluster Group

(99.99% )(99.99% )

(100% Uptime)(100% Uptime)

(99.95% Uptime)(99.95% Uptime)

URL-1URL-1 URL-2URL-2

Web- App-URL Sequence

Web- App-URL Sequence

Sub Group in App ManagerSub Group in App Manager

Ping switchPing switch routerrouter

Network DevicesNetwork Devices

Clustered OracleClustered Oracle

Database Cluster Sub GroupDatabase Cluster Sub Group

(99.99% Uptime)(99.99% Uptime)

Clustered ServersClustered Servers

Linux ClusterLinux Cluster

(99.99% Uptime)(99.99% Uptime)

Business Services Management

Single Console for App Servers, Databases, Servers, Web Services & Web Transactions

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Value :

• Lesser Point Tools to Manage• Troubleshoot Performance Issues faster and Effectively

Monitor a Heterogeneous IT Environment

07/22/08

Performance Management: Single Dashboard

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Performance Management (contd.)

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How Applications Manager Works ?

Monitoring Starts

Agentless Monitoring of a Heterogeneous Infrastructure

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• CPU, Memory, Disk• Process Monitoring• Network Interface

Stats• Disk I/O • Services on the Server• AS400 server status,

Number of jobs and Admin console 12

Performance Metrics – Servers

• Sessions, Hits Per Second

• JVM Memory, Thread Pools

• Transaction Stats• JMS, Queues • Traffic Metrics • Usage Patterns etc

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Performance Metrics – Application Servers

• Monitor Connection Times, Log Files,

• Monitor Tablespace, database size

• Buffer hit ratios• Reads, Writes, I/O• SQL Statistics, Locks etc

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Performance Metrics - Databases

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J2EE Web Transactions

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Monitor Custom Applications

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End User Experience Measurement

• Define Service Level Objectives• Escalate SLA Violation via EMail• View SLA Metrics

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SLA Management

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Scalable Monitoring Architecture

Applications Manager Enterprise Edition

Alert View

Root Cause Analysis

Fault Management

• Monitors Servers, databases, Log Files and Application Servers

• Uses APM for Troubleshooting and Availability Monitoring

• Integrates Views with the Internal Portal• IT Operations Uses APM to Identify Bottlenecks in

Infrastructure• Generates SLA Reports for Business Applications and

Gives to Head of Operations on a Quarterly Basis

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Customer Usage Scenario

• Makes your IT Team more Productive• Brings a Business Centric View to IT Resources• Support for Heterogeneous Applications and Servers • Helps you Troubleshoot Faster• Generate Reports and Empower Decision Making• Support for Industry Best Practices • Complement Existing Investments in 3rd Party NSM• Low total ownership cost (TCO) & High return on

investments (ROI)

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Benefits

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Key Differentiators

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AC Nielson

American Honda

Continental Airlines

Cummins

Dupont

Deutche Bank

EDS

GE Finance

GSK Europe

Vodafone

MetLife

Pfizer

Seagate

SDAC Harvard

Walgreens

Yamaha Motor Corporation

Customers

"We managed to save tens of thousands of dollars by switching from CA's Wily Introscope“ - Bill Bohlen, Hallmark Channel.

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Customer Quote

• Business Centric View to Monitoring IT helps Prioritize and Make Effective Use of Resources

• Monitoring all Tiers of the Application Stack helps Troubleshooting Performance Issues Fast

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Summary

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Live Demo: http://demo.appmanager.com

Professional Trial Edition : Professional Trial Edition : 30 day evaluation without restrictions

Enterprise Edition : Enterprise Edition : Distributed set up for scalability Free Edition Free Edition : Monitor Up to 5 Servers

Website: http://www.manageengine.com/appmanager

Product Editions:

Contact: [email protected]

Blogs: http://blogs.manageengine.com/appmanager

More Info

Toll Free US: +1 888 720 9500 | International: +1 925 924 9500

Forums: http://forums.adventnet.com/viewforum.php?f=18