Management practices

At Pakistan Horticulture Development and Export Company

Introduction

Horticulture:• The science and art of growing fruits, vegetables, flower, or plants

Horticulture sector in Pakistan:• Agriculture plays a major role in Pakistan's economy contributing 25

percent to the GDP.• Pakistan is blessed with fertile land and varied weather. • Horticulture produce holds a huge market for exports. • Pakistan hold a large global market.• because of competitive advantage due to superior variety, volume and

price.• Demand of Pakistani fruits, and vegetables is increasing day by day in

international market.

Introduction of Pakistan Horticulture Development & Export Company

Company profile:• PHDEC work under Ministry of commerce, Government of

Pakistan.

• PHDEC created due to the huge potential of Pakistan’s horticulture products in the global market.

• PHDEC uplift the Horticulture sector, in the light of the impact of globalization and WTO rule.

Company Vision

Vision statement:

• PHDEC envisions the vitalization of a dynamic and market driven horticulture sector, which is resilient, sustainable and responsive to meet the challenges of globalization.

Mission Statement:• The overall mandate of PHDEC is to promote, regulate, co-

ordinate and enhance the export of horticulture products for the economic well being of all the stake holders in the horticulture value chain.

• PHDEC's main thrust is to introduce Pakistan to the high-end international markets through strategic initiatives efforts along with integrated interventions and facilitation in all the

sub-sectors of the value chain.

Culture & Values• non discriminating culture• smooth and professional workflow. • Employee opportunity to contribute effectively to his/her department’s .• Valued the ideas and opinions of individual.• Ownership/ Responsibility• Urgency of work• Integrity• Communication• Team Playing• Continuous Improvement• Recognition

Objectives of PHDEC

primary objective is:

• is to address and resolve problems and issues of the Pakistan horticulture sector

• Encourage and facilitate the growers to “grow for exports”• Impart new technologies and techniques to growers and processors.• Develop/implement export marketing strategies.• Attract local and foreign investment• Create an export orientated environment

Company policies and procedure

Employee Conduct:• No employee should engage in any other active profession,

trade, and businessPunctuality: • employees will follow a standard workweek with scheduled

hoursAttendance: • employees are required to attend office at 9:00 AM. • Sharp, mark their attendance on the attendance registers• writes their arrival and departure timings

False and misleading statement:• employee of the PHDEC shall not take any false or misleading

statement • in the relation to the appointment or the performance of their

dutiesPerformance of duty:• every employee shall be required to perform their duties• efficiently diligently, lawfully, honestly, and faithfully Decision making: • employees would act lawfully and exercise his/her discretionary

powers impartially with a loyalty• to high ethical standards and avoiding conflicting situation.

Confidentially: • having due regards for the rights of access to official

information, • the employee has duty to treat appropriately, with all

necessary confidentially,• all information and documents acquired by him/herSupervision of staff:• employee who supervises or manages other employs should

do so in accordance with policy and rules in fair and reasonable matters.

Dress: • all the employees are required to be dressed formally while in

the office building, • department head are responsible for monitoring of same.• All the employees wear identification cards at all time in the

office.

Organization structure

• PHDEC is a public limited company

• PHDEC Board of Directors.

• its Board of Directors has also been reconstituted

• Seyed Qamar-uz-Zaman Shah.

Organization Chart

Human Resource Management at PHDEC

Human Resource aims at PHDEC:

• to build willing teams at all levels • provide a support in developing and documenting critical objectives,

strategies and procedures.• Consistent, fair and transparent interpretations of organization policies for

all staff members.• Ensuring better trained and more flexible staff;• Improving ability to retain, motivate, develop and reward staff members;• Improving the organization’s relationship with its staff members • Provide communication

Human Resource Planning at PHDEC

Objectives:

• To reduce excessive labor turnover & high absenteeism.• To forecast future requirements i.e. availability of finance and HR Labor.• To ensure employees satisfaction and developing of their skills.• To facilitate training and development programs.• To ensure organization is responsive to changes in the environment and

technology.• To improve productivity which help to achieve organizations goal

Employment Categories in PHDEC

• Permanent Employee• Part Time Employee• probationer • Casual Employee• Trainee• Consultant

Recruitment and selection process in PHDEC

• PHDEC policy of recruitment and selection of employee’s is based on MERIT.

Responsibility of Recruitment & Selection Determination of posts to be filled from In-house or Outsource Job description Departmental Selection and Promotion committees Letter of Appointment Employment Contract Signing of Contract Retention of Contract

Employee Orientation

every selected candidate will undergo the orientation program.Responsibility: • the Administration & HR departmentOrientation package: Welcome letter Introduction of the PHDEC Introduction of the PHDEC staff Joining Report HR policies and procedures List of all e-mails addresses of PHDEC employees List of telephone extensions Visiting cards, if employee is eligible Employee card.

Probation of Employee:All appointed employees will be placed on a probationary period

Probationary Period:

• Assistant Managers and below 6 months• Managers and above 6 months

• Confirmation of Employee: after successful completion of the probationary period.

Promotion & Transfers

Promotion:• employee who has completed at last 2 years service in the existing

post/pay scale considered.• in case an employee delivers extraordinary results consistently may relax

the condition of 2 years

Transfer:• Transfer could be made at any time in need of service• Allowances are given to the employees who are transferred• If transferred is made on the request of employee• then no allowances are paid to him.

Human Resource Development

• PHDEC is proactively involved towards the development & improvement of not only technical skills

• but also administrative and managerial skills of horticulture sector

• The technical skills of the workforce are upgraded through exposure to latest technologies and practices

• This is done through training programs, seminars, workshops and awareness campaigns.

Compensation management at PHDEC

• aims to achieve a fair pay and benefits system• emphasis on rewarding individual performance, contribution and

competence, over and above basic rates of pay.objective:• is to help the organization achieve strategic while ensuring internal and

external equity.Allowances:• Every employee is entitled to the allowances on the basis• of gross pay as decided in annual approved budget

Types of Allowances:

• Medical allowance• Overtime• Gratuity• Compulsory Group Life Insurance

Performance Appraisal at PHDEC

PHDEC effectiveness depends on performance Appraisal Such as• career planning, • motivation• commitment level, • productivity, • financial and non financial compensations, • training and development programs

Responsibility: • Head of Administration & HR departmentProcedure: • Performance goals are set• Performance evaluation form• Forms are made by Head of HR department with consultation

of chief operating system and CEO • Conduct at least one in a year• minimum six months of service eligible for appraisal

Salary Review:• reviewed at the start of the financial year• on the basis of following criteria: Performance review Job content and impact on PHDEC Area and level of responsibility Qualification and experience

Leaves:• The PHDEC grants the paid leave to all its employees to allow periods of

rest and relaxation,• which will benefit the employee both mentally and physically.

Leaves Entitlement:• Privilege/Earned Leave: 14 calendar days for each completed year of

service with PHDEC.• Casual Leave: 10 working days• Sick Leave: 15 working days • Leave without Pay: maximum period of 30 days• Compensatory Leave• Pre/Post maternal Leave: 6 Weeks• Public Holidays:

Procedure:• Employees will be filling up Leave application form • forward the application to the HR department• after approval, HR forward the application to department

Head.• Departmental Heads have the authority to

approve/disapprove

Medical Facility:• PHDEC will provide medical facility to eligible employees and immediate

family (spouse and dependent children). • The medical policy covers the following areas:• Hospitalization • Maternity coverage• Outpatient Medical Coverage(OPD)

Medical Insurance coverage:• Insurance coverage to the eligible employees of the PHDEC as agreed by

the insurance company.• Authority: verification from HR and Administration department is required

for the further processing of case to Health Insurance PHDEB

ReferenceMuhammad Saif Ullah

Assistant Manager ( Admin & HR)