Call 01283 494496 www.burton-college.ac.uk

Lichfield Street, Burton upon Trent, Staffordshire, DE14 3RL.

Management Skills for Personal Assistants

Contribute to success at a management level by successfullyimplementing business decisions and changes.

Benefits

On completing the course, candidates will be able to:

• Implement proposals successfully through clear andconfident presentations.

• Resolve business issues and problems.

• Make and communicate decisions clearly.

• Overcome concerns and objections from colleagues.

Who Should Attend?

Experienced secretaries and PAs looking to develop theirmanagement skills.

Course Details

• Communication skills - effectively communicating andimplementing decisions.

• Writing a proposal or business case.

• Presenting a case orally.

• Overcoming objections and concerns.

Entry Requirements

None.

Course Length

Two days.

Price

£175.

Finance for Personal Assistantsand Administration Staff

Gain the knowledge and confidence to work effectivelyalongside the management team.

Benefits

On completing the course, candidates will be able to:

• Assist the management team by understanding the needsfor financial controls.

• Keep in control of spending by learning the importance of budgets.

• Use financial statements as a source of information byunderstanding the basic concepts and jargon.

Who Should Attend?

Personnel working in the role of PA or administrative functionswhere there is a requirement to understand financial jargonand contribute to financial management.

Course Details

• An introduction to the basic concepts of finance.

• The financial statements explained - the trading and profitand loss account.

• The balance sheet.

• An introduction to VAT.

• Financial controls and their importance.

• Budgets - planning and control.

• Cash flow forecast.

Entry Requirements

None.

Course Length

Two days.

Price

£175.

SECRETARIAL SUPPORT

SHORT AND ONE DAY COURSES

Employer Training Course Guide2006-2007