Customized  Training  Solutions:

Experiential  Learning  for  Disability  and  Eldercare  Resources

Manager  Track

rack

Management  and  Leadership  DevelopmentOutsourced.  Accountable.

Our  courses  develop  your  managers'  skills  and  buildexecutive  mastery  in  leading  strategic  change.

Courses  are  co-­taught  by  faculty  and  experts  in  the  fieldof  Eldercare,  such  as  a  provider  CEO,  an  executive  in  ahealth  plan,  an  owner  of  a  home  care  company,  and  apolicy  expert.

Instructor-­led  learningUniquely  designed  courses

E.L.D.E.R.  aims  to  transform  management  in  senior-­serving  organizations  through  education  and  coaching.We  are  proud  of  our  partnership  with  Boston  University,  Lasell  College,  and  experts  in  the  profession.

We  build  eldercare  leaders.  Hear  what  our  participants  say  about  E.L.D.E.R.  courses

Leadership  helped  me  speak  up  in  situations  when  I  normally  would  have  waited  for  aprivate  moment  to  speak.    I  now  understand  my  role  in  the  context  of  my  organization,and  how  I  can  develop  my  own  style  to  be  more  effective  for  myself  and  my  team.

—  Case  Worker,  Human  Services  Agency

In  Effective  Communication,  I  benefited  from  talking  about  work  challenges  in  aneutral  environment,  outside  of  work,  with  new  faces.  I  felt  free  to  speak  my  mindwith  an  instructor  and    classmates  who  were  able  to  relate  to  my  experiences.

—  Junior  Manager,  Adult  Day  Health  Organization

Learning  how  to  approach  Conflict  at  work  was  interesting  to  me  because  I've  avoidedit  for  the  most  part.  Developing  an  emotional  intelligence  of  groups  helps  whenstrategically  planning  how  to  grow  as  a  team.

—  Team  Manager,  Assisted  Living

Executive  Track

Deborah  Wright

Katherine  Galasso

Amy  Riedesel

Katherine  has  over  20  years  of  experience  indeveloping  customized  programs  for  health  careorganizations.  She  is  on  the  ELDER  faculty  atLasell  College  and  is  a  member  of  MINT.

Amy  Riedesel  MPA,  CIRS-­A  is  the  Director  ofCommunity  Health  for  a  large  medical  center  in  Georgia.A  former  administrator  of  the  Options  Counseling  andAging  and  Disability  Resource  Programs  of  the  GeorgiaUnit  on  Aging,  Amy  has  a  strong  backgroundin  consumer  direction  and  has  been  recognized  at  thenational  level  for  her  work.

Deborah  Wright  currently  serves  as  the  Dean  of  theCollege  of  Professional  and  Continuing  Education  atWentworth  Institute  of  Technology.  She  has  an  MBAand  over  20  years  of  working  with  adult  learners,teaching  both  corporate  and  academic  settings.

Instructors

Effective  Communication

Managing  People  in  Times  of  Conflict

Being  purposeful  in  your  communications  through  better  listening  andpresenting  your  own  ideas  can  significantly  improve  your  interactions  withyour  team.  This  course  teaches  participants  the  following  key  concepts:

•  Identify  personal  communication  strengths•  Apply  effective  communication  skills  to  practical  situations•  Communicate  your  ideas  clearly  and  concisely•  Use  communication  strategies  in  meetings,  with  individual  coworkers,  and        patients

Managers  in  every  organization  experience  conflict  in  some  way.  Learn  howto  use  conflict  as  an  opportunity  for  growth  with  these  concepts:

•  Understand  the  role  conflict  plays  and  how  to  leverage  it  for  positive  change•  Build  skills  and  confidence  to  respond  rather  than  react•  Apply  conflict  resolution  strategies  to  problematic  situations

This  track  includes  3  of  6  total  courses  required  for  theProfessional  Certificate  in  Eldercare  Management,

granted  by  Lasell  College

Manager  TrackRecommended  for  emerging  leaders  and  middle  managers  to  influencetheir  organization  or  team.

 karla@eldermgt.com  |  617-­953-­8429

Dates:      April  29  -­  June  30

Stepping  Forward  Into  LeadershipWhether  you  are  preparing  for  an  increase  in  responsibility,  or  simply  aim  tomake  your  organization  function  more  effectively,  this  course  walks  youthrough  the  process  with  these  concepts:

•  Define  and  evaluate  your  leadership  style•  Gain  perspective  on  your  core  strengths  and  potential  growth  areas•  Create  immediate  plan  for  positioning  self  for  leadership  at  work

Pricing  by  AssociationAgreement

To  enroll,  contact  Karla

Professional  Certificate  in  Eldercare  ManagementComplete  5  E.L.D.E.R.  courses  and  you  will  earn

Certificate  of  Completion

eldermgt.com/certificate

“Upon  applying  to  Lasell’s  graduate  program,  your  Professional  Certificate  in  Elder  CareManagement,  experience,  and  other  education  will  be  evaluated  for  potential  course  waiver.You  may  be  able  to  start  the  Masters  in  Management  program  1  class  ahead.”

Pathway  to  a  Master  Degree  at  Lasell  College

Questions  about  credits  towards  a  Masters?    jdolamore@lasell.edu    617-­243-­2485

-­  Joan  Dolamore,  Ed.D,  Dean  of  Graduate  and  Professional  Studies

You  will  earn  a

take  another  step  further:

take  it  one  step  further:

Your Manager's Name

granted  by  Lasell

granted  by  Lasell  College

Path  to  Education

For  more  information

Karla  Todd,

Chief  Learning  Officer

E.L.D.E.R.

karla@eldermgt.com

617-­953-­8429

Customizing  aging  and  management  course  tracks  foryour  organization:

Enrollment,  course  questions,  andcoaching  support  after  classes:

Frank  Fay

Director  of  Business  Development

ffay@bu.edu

617-­306-­6020

Lasell  College,  Newton  MA