manager’s role in engagement presented by nancy carlson learning & development leader employee
TRANSCRIPT
![Page 1: Manager’s Role in Engagement Presented by Nancy Carlson Learning & Development Leader Employee](https://reader031.vdocuments.net/reader031/viewer/2022013004/56649f3f5503460f94c5f9f5/html5/thumbnails/1.jpg)
Manager’s Role in Engagement
Presented by Nancy Carlson
Learning & Development Leader
Employee
![Page 2: Manager’s Role in Engagement Presented by Nancy Carlson Learning & Development Leader Employee](https://reader031.vdocuments.net/reader031/viewer/2022013004/56649f3f5503460f94c5f9f5/html5/thumbnails/2.jpg)
Manager’s Role in Engagement
Presented by Nancy Carlson
Learning & Development Leader
Employee
(Engagement = Emotional involvement or commitment)
![Page 3: Manager’s Role in Engagement Presented by Nancy Carlson Learning & Development Leader Employee](https://reader031.vdocuments.net/reader031/viewer/2022013004/56649f3f5503460f94c5f9f5/html5/thumbnails/3.jpg)
Impact of Engagement
Highly committed employees try ??% harder The Corporate Leadership Report (CLC) 2007
![Page 4: Manager’s Role in Engagement Presented by Nancy Carlson Learning & Development Leader Employee](https://reader031.vdocuments.net/reader031/viewer/2022013004/56649f3f5503460f94c5f9f5/html5/thumbnails/4.jpg)
Impact of Engagement
Highly committed employees try 57% harder The Corporate Leadership Report (CLC) 2007
![Page 5: Manager’s Role in Engagement Presented by Nancy Carlson Learning & Development Leader Employee](https://reader031.vdocuments.net/reader031/viewer/2022013004/56649f3f5503460f94c5f9f5/html5/thumbnails/5.jpg)
Impact of Engagement
Highly committed employees try 57% harder The Corporate Leadership Report (CLC) 2007
“Best Employers” 78% Overall employee engagement&
Total Shareholder Return is 22% above average Aon/Hewitt 2011 Global Best Employer Research for 2010
![Page 6: Manager’s Role in Engagement Presented by Nancy Carlson Learning & Development Leader Employee](https://reader031.vdocuments.net/reader031/viewer/2022013004/56649f3f5503460f94c5f9f5/html5/thumbnails/6.jpg)
Individual Introductions
Name/Role What do you like most about your job?
![Page 7: Manager’s Role in Engagement Presented by Nancy Carlson Learning & Development Leader Employee](https://reader031.vdocuments.net/reader031/viewer/2022013004/56649f3f5503460f94c5f9f5/html5/thumbnails/7.jpg)
Table Discussion
What motivates you to come to work every day?
Write your answers on your flip chart
(5 minutes)
![Page 8: Manager’s Role in Engagement Presented by Nancy Carlson Learning & Development Leader Employee](https://reader031.vdocuments.net/reader031/viewer/2022013004/56649f3f5503460f94c5f9f5/html5/thumbnails/8.jpg)
Top Engagement Triggers
Make a ConnectionShow the Contribution
Engagement is an emotional involvement or commitment
![Page 9: Manager’s Role in Engagement Presented by Nancy Carlson Learning & Development Leader Employee](https://reader031.vdocuments.net/reader031/viewer/2022013004/56649f3f5503460f94c5f9f5/html5/thumbnails/9.jpg)
Tool to Measure Engagement
Tool from First Break All the Rules
Step 1 – Fill it out for yourselfStep 2 – Think about your team and how
they would fill out this survey and put their average score in the second column.
(3 min)
![Page 10: Manager’s Role in Engagement Presented by Nancy Carlson Learning & Development Leader Employee](https://reader031.vdocuments.net/reader031/viewer/2022013004/56649f3f5503460f94c5f9f5/html5/thumbnails/10.jpg)
Table Exercise: How can you Impact Engagement?
Step 3 – At your table discuss and list 5 things on
the flip chart that a manager can do to increase someone’s engagement score.
Next to each action identify the question(s) that will be impacted by your action.
(10 min)
![Page 11: Manager’s Role in Engagement Presented by Nancy Carlson Learning & Development Leader Employee](https://reader031.vdocuments.net/reader031/viewer/2022013004/56649f3f5503460f94c5f9f5/html5/thumbnails/11.jpg)
Summary
Manager’s role in employee engagement: Motivate with mutually created goals Reward success, including milestones Leverage and develop strengths Build a trusting a collaborative team
Engagement Triggers:ConnectionContribution
![Page 12: Manager’s Role in Engagement Presented by Nancy Carlson Learning & Development Leader Employee](https://reader031.vdocuments.net/reader031/viewer/2022013004/56649f3f5503460f94c5f9f5/html5/thumbnails/12.jpg)
![Page 13: Manager’s Role in Engagement Presented by Nancy Carlson Learning & Development Leader Employee](https://reader031.vdocuments.net/reader031/viewer/2022013004/56649f3f5503460f94c5f9f5/html5/thumbnails/13.jpg)
Impact of Engagement
Highly committed employees try 57% harder The Corporate Leadership Report (CLC) 2007
“Best Employers” 78% Overall employee engagement&
Total Shareholder Return is 22% above average Aon/Hewitt 2011 Global Best Employer Research for 2010
![Page 14: Manager’s Role in Engagement Presented by Nancy Carlson Learning & Development Leader Employee](https://reader031.vdocuments.net/reader031/viewer/2022013004/56649f3f5503460f94c5f9f5/html5/thumbnails/14.jpg)
Summary
Manager’s role in employee engagement: Motivate with mutually created goals Reward success, including milestones Leverage and develop strengths Build a trusting a collaborative team
Engagement Triggers:ConnectionContribution