managing teleworkers
DESCRIPTION
Managing Teleworkers. Balancing life’ issues, inc. WFH Working from Home WAF Working at Home Telecommuting E-working E-commuting Nomad workers or web commuters Tele-work vs. telecommute. What do we mean by “teleworkers”?. What might be some reservations?. Loss of control - PowerPoint PPT PresentationTRANSCRIPT
BALANCING LIFE’ ISSUES, INC.
Managing Teleworkers
What do we mean by “teleworkers”?
WFH Working from Home
WAF Working at Home
Telecommuting
E-working
E-commuting
Nomad workers or web commuters
Tele-work vs. telecommute
What might be some reservations?
Loss of controlFear of others wanting
to work from homeComfort level - easy
accessArrangement imposed
upon themMight even feel jealousLack of training on
how to manage
Realities of today’ workplace
Tele-work part of standard business strategyResults in:
-Increased productivity-Lower costs (e.g., office space)-Greater retention and loyalty-Recruiting the best people
Characteristics of Good Tele-managers
Flexible administrative and managerial skillsAbility to work with the big pictureKnows how to fix problems quicklyExceptional interpersonal and communication
skills Good rapport with
workersCaring, supportiveEarned the trust of their
employees
Characteristics of Good Candidates
Proven track recordUnderstand organizational operations and
cultureAbility to work independently Responsible Strong work ethicWell respectedEngenders the manager's
trust
Potential Benefits to Managers
Increased productivity -Motivated to keep arrangement-Fewer distractions -Less stress
Increased hours of team coverage beyond 9-5 if necessary
New opportunities to learn, grow and receive good evaluations
Manager Challenges
Learning new skills and mastering new information
Honing their administrative and organizational skills
Honing their leadership skills
Opening selves to new options
The success of the telecommuting program is dependent on the entire team
Helping the Tele-worker Succeed
Not micromanagingBeing available and providing support as
neededAddressing problems quickly and openlyEnsuring inclusion in team activitiesNot overloading them with workHaving reasonable expectations
Teleworking takes a lot of self-dicipline, somebody has to really want to do it
Crafting a satisfactory Tele-working arrangement
Job Responsibilities, Assignments and
Evaluation
Hours of work and availability
Communication methods and times
Planning for the home office
Other
Take-aways and wrap up
Issues and challengesKey take awayAction plan