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MANAGING UNANNOUNCED AUDITS UNDER GFSI SCHEMES

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Page 1: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

MANAGING

UNANNOUNCED

AUDITS UNDER GFSI

SCHEMES

Page 2: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Tell me about it….

Click

Question: What is your area of responsibility

in your organization:

1.QA/QC/ HACCP coordinator/ Food Safety

Manager

2.Production/ Product Development

3.Operations

4.Other

Page 3: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Tell me about it….

Click

Question: Are you currently certified to a

GFSI Standard? If yes, chose a standard.

1.No

2.SQF

3.BRC

4.FSSC 22000

5.Other

Page 4: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Program Outline

•Expectations and challenges of an

unannounced audit

• Best practices to plan and promote

being audit ready all the time

Page 5: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

What is an unannounced audit?

UNANNOUNCED

• not made known

publicly or declared

in advance

Dictionary.com

Page 6: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Unannounced Audits- Customer Trend

• ASDA British Supermarket (subsidiary of Walmart) has asked all

its suppliers to pass BRC unannounced audits

• Costco US has begun to ask for unannounced audits

Sustain the environment seen during audits

year round!

Page 7: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Unannounced Audits- GFSI Trend

• BRC – Two options:– Fully unannounced

– GMP portion unannounced

• SQF Code Edition 7.2, July 2014

– One unannounced audit within each 3-year certification cycle

• FSSC 22000 – pending 2016

Page 8: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Tell me about it….

Click

Question: Have you had an unannounced

audit?

1. Yes

2. No

3. I don’t know

4. No, but we know it is coming

Page 9: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Tell me about it….

Click

In your opinion, how prepared is your company for an

unannounced audit?

1. Fully prepared – we are audit ready 24/7

2. Almost prepared – would like 1 day notice

3. Not very well prepared – 1 week notice would really help

4. My worst nightmare – luckily my CV/resume is up to date

Page 10: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

“Audit-Ready, Every Day”

Page 11: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Challenges with unannounced audits

• How will you manage if

key personnel are absent?

• What if you are unable to

locate documents?

• What if people (e.g.

HACCP team) are pulled

away?

Page 12: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Key Personnel Absent

• Scheme usually requires

there to be someone

who deputizes in the

event of absence of a

responsible person.

–How knowledgeable is

this person?

–Have they participated

in previous audits?

Page 13: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Locating Documents

• How is data collected,

managed and stored?

• Time to access information

• Make electronic records

easily accessible

• Consider access for back-up

Page 14: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Staff Resources

• Communication, communication, communication!!

– Senior management

–Departments

–Operators

Page 15: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Unannounced Audit Plan

Page 16: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Formulate a plan of attack

• When/where are you going to start?

• Who should be involved?

• What resources are going to be needed?

• What are anticipated obstacles?

Page 17: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Tell me about it….

Click

Using just a couple of words,

indicate one key thing to

include in an unannounced

audit plan?

Page 18: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

What not to do…

• Refuse entry

Page 19: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Current situation

• Identify what you do now in preparation for an

announced audit

–Additional cleaning

–Training refresher

–Review paperwork

–Run certain products

–Organize warehouse

Add these elements to your unannounced audit plan!

Page 20: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Have a plan – in advance

• Work on systems in an ongoing manner

• Ongoing attention to corrective and preventive actions (CAPA)

Page 21: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Have a plan – day of the audit

• Designation of personnel

• Greeting and meeting- the audit room?

• Trained escorts and back ups

• Internal communication

– Not to warn but to activate roles

Page 22: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Testing the Plan

Internal Audits

• Mock unannounced audits

• Audit when key personnel

not available

Page 23: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,
Page 24: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Summary

Unannounced audits

are going to happen

–Plan ahead

–Follow your plan

Page 25: Managing Unannounced GFSI Audits Unannounced GFSI...Unannounced Audits-GFSI Trend • BRC –Two options: – Fully unannounced – GMP portion unannounced • SQF Code Edition 7.2,

Thank you!

Jennifer McCreary

Technical Manager, Training Services

NSF International

[email protected]