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DECLARATION
We hereby declare that this project titled STUDY ON
MICRO ECONOMICS ON RIVERDALE, MANIPAL
is original work done by us under the guidance of Dr. T.
N. RAMAKRISHNA.
The report has been submitted to Manipal Institute
of Management in partial fulfilment of academic
requirement for the award of the Degree of master of
Business Administration.
We also declare that this project has neither been
submitted to any other university for the award of the
degree/ diploma or any other similar title nor done by
any other student earlier.
Date: March 16, 2010
PLACE: MANIPAL
Kamal 091203003
Jagannath 091203004
Shreekanth 091203002
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INTRODUCTION
-RIVERDALE Started its operation in 2001 with 500 sq
meter area space behind Chandrasekhar hostel, end pointroad in Manipal.
-It was the first branded outlet in manipal whose first
collection was mainly focused on brand like LEVIS and
SPYKER.
-Within 6-7 years they expanded their space to 5000 sq
m and raised their total inventory cost from 6 lacs to 64lacs.
-Their main customers are students so they mainly focus
on products that cater the need of young generation.
-Customers are retained through better services. For this
purpose they give special training to their employees.
-Employees are recruited on the basis of their
communication skill and attitude.
-The employees are not given any favors such as
Employees Insurance etc.
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LOCATION:
Riverdale is located at 19 B krishnapura colony, end
point road, Manipal.
It is near to tiger circle of manipal which is hub of
commercial activities.Location was decided keeping in view the easy
assessment of the showroom to the students of Manipal
University.
PRODUCT:
They opened their showroom by keeping in mind the
increasing demand of branded items especially in
manipal. So they focused their inventory management
mainly on branded items that broadly includes apparels
and foot wares. The major brands are:
APPARELS: LEVIS, PEPE JEANS, SPYKER,
TANTRA, NEWPORT, MTV,
OXEMBERG, EXCALIBUR.
FOOTWARES: LOTTO, NIKE, ADIDDAS, REEBOK,
FLOTTERS.
Apart from these products they also have a wide
collection of undergarments, caps, belts, bags, wallets,
fancy beads and others accessories.
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OORRGG OONNAALLHHIIEERRAARRCCHHYY
Store Assistant
Store Executive
Operations Manager
Store Manager
Sales Person
ManagingDirector
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INTRODUCTION OF RETAIL CHAIN
Typical common features of different retail chains are joined
ownership, centralised management, similar outline of individual
stores, and ownership of at least two stores
Gist defines a retail chain as consisting of at least two storeswith
joined ownership and management, centralised purchasing aswell
as a similar range ofproducts The different stores also often
resemble each other in design.
A retailers chaining activity is based on its business idea.The
concept of business idea is summarised in the following
questions:what is being sold, towhom and howit is sold.
Another central question of business idea is alsowhere it is sold
since the stores location is still one of the most important issuesinfluencing the consumers choice of aparticular store.The
location is in fact one of the most important aspects offering a
competitive edge to a store regardless of the store type.
Market segmentation can be considered as the startingpoint for
developing a business idea.The primarygoal is to find outwhom
the business is supposed to serve (TO WHOM).It is also
essential to clarify the needs that the companyattempts to satisfy
with its productportfolio and services (WHAT and HOW).
Thus the future productportfolio is planned at the same timewith the customer segmentation.
The location of the stores is naturallyalso ofvital importance
(WHERE). When deciding on the location of its different stores,
a retail chain has to consider the number of the potential target
customers in the area
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Competition Model
Supplier
Branded items from authorized distributors
Avg.profit margin 26%, on cash payment 28%. Some branded items directly from company for e.g. arvind
mills products purchased from its mfg. unit inBangalore.
Local made goods procured directlyfrom company. Profitmargin goes up to 40%.
Buyers Caters the needs ofyoung and dynamic student generation. Main buyers are NRIS and north Indian students.
Fast moving brands: apparel LEVIS, EXCALIBER,OXYMBERG,FIBRE, MTV,TANTRA, PEPE JEANS
etc.
Footwear's: NIKE, ADIDAS,FLOTTERS,CROX,REEBOK etc.
Levis is most sought after brand.
RIVALS
PRIMUS
BIG BAZZAR
REEBOK SHOWROOM
NewEntrants
Shopping mall.
LEVIS exclusive showroom
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Apparel Market
The competition has been increasing in thissegment due to the
internationalisation of trade.
The growth of trade hasstabilised and consumers elasticity toprices has increased.
At the same time, there is a demand for better quality and service
and increased scepticism towards branded product and services.
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Business Policy
Keep trackof customers.
Old stockclearance bydiscount sales. Publicitybysponsorship of events.
Regular advertisement inprint and electronic media.
Separate ladies section. Planning for e marketing.
Theyhave the facilityof log bookinwhich customers areencouraged to enter their recommendation and address
details on the basis ofwhich theyare kept in touchwith the
store and latest arrivals.
Recently theyhave engaged themselves in student relatedactivities in order towoo this segment.
Theyare constantlyunder the renovations keeping in touchwith the aesthetical aspect of the store.
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PROSPECTS OF THE INDUSTRY:Because of expansion of the university campus and
no. of courses wide varieties of the students populations
including north Indians and NRIS students who arebrand buff are coming to Manipal. So very bright future
for the industry.
RECOMMENDATIONS AND SUGGESTIONS:
- Efforts must be made by the govt. and university toincrease the road and other infrastructure facilities so
that they can improve the campus environment and
market places.
- University should provide some more outlets of theirown for growth of business.
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Nature of competition:Na r f c mp i i n is p rf c . Th r is n c hr a
c mp i i n ins ad a h al hy c mp i i n is pr vailing
in h mark nvir nm n .
Number of competitors:Numbers of competitors are not so many in Manipal
but those who are existing in market are heavily
affecting its business. The significant competitors
are PRIMUS FACTORY OUTLET, REEBOK
SHOWROOM, and COTTON WORLD etc.
Types of competition:As m
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Market share of riverdaleAs per the sources their market share varies from 30-35%.But they are not satisfied with this market share so they
have opened one more showroom of their own in manipal,and they have named it PAISA VASSOL and they have
promised to emerge a major brand player in this region
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SWOANALY
SIS
S RENGTH
y Established brand image over the years.
y Well known forwide range collection of modern andethnic designs.
y Better customer service
y Special schemes on significant and festive occasions
y Good infrastructural facilities
WEAKNESS
y Price range is often beyond the reach of middle class
y Lackof market research
y Limited number of showrooms
y Not able to capturewhole manipal market
OPPORTUNITIES:
yBooming apparel market in manipal.yMore outlets to be opened in suburban areas.
yTo explore the needs of middle income groups and cateraccordingly.
THREATS:
yEmerging competitors
yAlreadyestablished market competitors
yThe present continuous price rise mayaffect the industry
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BIBILIOGRAPHYECONOMICENVIRONMENTANDPOLICY-MISHRA
ANDPURI. 6THEDITION. HIMALAYAPUBLICATIONS
www.Riverdale.org
www.encyclopedia.com