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ManpowerStaff Handbook

July 2014

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Table of contents:

Manpower as an employer Page 3

•Ourvalues• Ourcodeofconduct• Ourenvironmentalwork•Ourprivacypolicy• Aninclusiveemployer

Your employment with Manpower Page 5

• Secrecy/Confidentiality• Contractofemployment• Assignmentconfirmation• Follow-up• Extensionofassignmentsandnew assignments

• Terminationofassignmentsbeforetheagreedtime

• Noticeandperiodofnotice• Performancereview• Certificateofemployment

Wages and working conditions Page 7

•Workinghours•Overtime• Additionalwork• Shiftwork• Timesheets• Disagreements• Reimbursementoftravelandsubsistenceexpenses

• Taxdeductioncard• Taxexemptioncard• Paymentofwages• Reducedtaxdeduction9.December• Payslip• Personalidentificationnumber/D-number• Bankaccountnumber• Holiday• Holidaypay• Payforpublicholidays• Payformovableholidays•Otherdaysinconnectionwithfestivals• Timeoffduringotherreligiousholidays• Firstdayofschool,planningdaysandnurseryschoolhabituation

•Movingday

Absence and/or illness Page 10

• Notification• Self-certification• Sicknote• Sicknessbenefitandbasisforsicknessbenefit

• Self-certification/sicknoteincaseofchildren’sorbabysitter’sillness

• Follow-upofsickleave• Doctor/dentist• Pregnancycontrol• Timeofffornursingmothers• Careofrelatives

Parental leave and benefits Page 12

• Parentalleave• Parentalbenefit• Personaldaysinconnectionwithbirth

Health, safety and environment (HSE) Page 13

• Substanceabusepolicy

Insurance Page 14

•Occupationalinjuryandillness•Offshoreinsurance• Businesstravelinsurance

Pension Page 15

Important to us that you know… Page 16

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WelcometoManpowerManpowerASisaManpowerGroupcompany.AsahiredassociatefromManpower,youareourambassadorwithourclients.Withus,youhavethefreedomtoworkasitsuitsyouandyourcircum-stancesbest.Youyourselfchoosehowmuchandforwhomyouwanttowork.Thiswayofworkingprovidesnumerousopportunitiesforlearninganddevelopingskills.

Thisstaffmanualincludesinformationonyouremploymentrelationship,whatyoumay expectofus,andwhatweexpectofyou.Wearehappytohaveyouonboard,andwishyouthebestofluckwithyourassignments!

ManpowerasanemployerYouarepermanentlyemployedbyManpowertoperformworkforourclientsfromthetimeyouhaveanactiveassignment.Intheassignmentyoumustcomplywiththeguidelinesthatapplyforthe assignment,attheindividualworkplace,aswellastheguidelinesthatapplytoallManpower employees.Yoursupervisorwillinformyouofwhichguidelinesthatapplyforeachindividual assignment.

OurvaluesManpowerisavalues-basedorganization,andourcorevaluesPersonal,CompetentandInnovativeguideeverythingwedo.Itisexpectedthatyouidentifywiththesevaluesandlivebythem.Readmoreaboutourvaluesonourwebsite.

OurcodeofconductEveryonewhoworksforManpowerisresponsibleforcomplyingwithourcodeofconduct. Ouractivitiesmusttakeplaceincompliancewithapplicablestatutesandregulationsandourcodeofconductappliestoallemployees,regardlessoftitleorposition.Readmoreaboutourcodeofconductonourwebsite.

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SølviSpildeMonsen

TemporaryManagingDirectorManpower

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OurenvironmentalworkManpowertakesenvironmentalworkseriouslyandhasinitiatedseveralmeasurestocontributetoabetterenvironmentandincreasedawarenessamongouremployees.WeareaGreenDotmemberandhaveEco-LighthousecertificationinOsloandTrondheim.

OurprivacypolicyAsyouremployer,Manpowerrequirestokeepcertaininformationaboutyou.Sensitivepersonal informationisonlyrecordedtosatisfystatutoryrequirements,andotherwiseonlyfollowingyourconsent.

TheinformationmaybesharedwithallunitsintheManpowerGroupinNorwayandglobally,aswellaswithcustomersinNorwayandabroad.AlladministrativeemployeesoftheManpowerGrouphavesignedanon-disclosureagreement.Breachesofthedutyofconfidentialityarepunishable.

PursuanttothePersonalDataAct,youareentitledtoaccessthepersonalinformationwehaveregisteredonyouinoursystems.ContactyourManpowersupervisorifyouwantaccessorhaveanyquestionsrelatingtohowyourpersonalinformationishandled.Youmayalsosendane-mailtoprivacy@manpower.no

Readmoreaboutourprivacypolicyandourprivacyombudsmanonourwebsite.

Aninclusiveemployer(IA)ManpowerhassignedanagreementonInclusiveWorkingLife(IA).OuractionplanforIAstatesthatyourManpowersupervisormusthaveadditionalfocusonIAworkwhenfollowingupassociates.Whenselectingandhiringwefocusonqualificationsandsuitability–notage,gender,religiousbelieforfunctionalability.Wealsocontinuouslyworktowardslowersickleaveratesandadaptationofworkforindividualassociatesasfaraspossible.

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YouremploymentwithManpowerYouarepermanentlyemployedbyManpowertoperformassignment-basedworkforourclients.Manpowerisyouremployer;wepayyourwagesandholidaypay,deductyourtaxandpaytheemployer’scontributionandpensionschemecontribution.

Secrecy/ConfidentialityAsaManpoweremployeeyoumayworkfornumerousclientsandcomeintocontactwithmany differentpeople.Youmustthereforeregardeverythingyougettoknowasconfidential.Neverdiscussconfidentialinformationwithanyoneelsethantheclientandyoursupervisor.Thedutyofconfidentiality alsoappliesonterminationofyourassignment.

ContractofemploymentPriortoyourfirstassignment,bothyouandManpowermustsignanemploymentcontract. Theemploymentcontractincludesgeneralprovisionspertainingtoyouremployment.Wehave translatedouremploymentcontractintoseverallanguages–pleasenotifyusifyourequirethe contractinadifferentlanguage.

AssignmentconfirmationWhenwehaveagreedonanassignment,youwillreceiveconfirmationoftheassignmentbye-mail.Thiswillstatethedurationoftheassignment,workinghours,tasks,location,hourlywages,overtimetermsandholidaypayrate.

Follow-upWewillfollowyouupregularlyandprovidefeedbackonyourwork.Itisalsoimportantthatyouprovideuswithfeedbackonwhetheryouaresatisfiedwithyourtasks,whethertheyareaccordancewiththeagreementandwhetheryouarelookingfornewchallenges.RemembertoupdateyourCVat manpower.nowhenyouhaveacquirednewqualifications.

ExtensionofassignmentsandnewassignmentsIftheclientwishestoretainyoubeyondtheagreedperiod,theclientmustcontactus.Wewill subsequentlyapproachyouregardinganextensionoftheassignment.Iftheclientdoesnotrequireanextension,wewillworktofindotherassignmentsforyou.Youarefreetoacceptordeclinenewassignmentsorextensionsofassignmentsthatyouareoffered.

TerminationofassignmentspriortotheagreedtimeInsomecasestheclientwishestoterminatetheassignmentpriortotheagreedtime.Ifyouare notifiedofsuchbytheclient,youmustnotifyyourManpowersupervisorwithoutunduedelay.Inordertoreceivesalaryfortheentireagreedassignmentperiod,yourareobligedtoacceptsuitableworkwithanotherclientfortheremainderoftheassignmentperiod.

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NoticeandperiodofnoticeWhenyouhaveacceptedanassignment,youmustremainatworkfortheentiredurationoftheassignment.Ifyouwishtoterminateworkpriortotheconclusionoftheassignmentperiod,aonemonthperiodofnoticeapplies,fromthefirstdayofthemonthafternoticehasbeengiven.

Manpowermayterminatetheemploymentrelationshipifthereisjustcausefornoticeor dismissal.Inthecaseoftermination,aonemonthperiodofnoticeapplies,fromthefirstdayofthemonthfollowingthatinwhichnoticewasgiven.Theemploymentrelationshipisconcludedimmediatelyintheeventofdismissal.AlsoseetheWorkingEnvironmentAct’sprovisionsconcerningtermination.

PerformancereviewWhenyouhaveworkedfor1000hoursinthelast12months,youwillbeofferedanannualappraisalinJanuary/February.BothyouandyourManpowersupervisorcantaketheinitiativeforanappraisal,butitisourresponsibilitytoensurethattheappraisalisconducted.Theappraisalallowsusto reconcileexpectationsandrequirementsfrombothparties.

CertificateofemploymentIfyouterminateyouremploymentrelationshipwithManpower,youareentitledtoacertificateof employment.Thecertificatemustincludeyourname,dateofbirthandinformationonthetypeofworkyouhavecarriedoutandthedurationoftheemploymentrelationship.

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WagesandworkingconditionsYourwagesandworkingconditionsmustcomplywiththeequaltreatmentprovisionsoftheWorkingEnvironmentAct/CivilServiceAct.Theequaltreatmentprovisionsentailthatyouasahiredassociateareentitledtothesamewagesandworkingconditionsthatyouwouldhavehadasadirectemployee(usuallytemporary)inacomparablepositionwiththeclient.Thisentailsthatyourwagetermsmayvaryindifferentassignments,andthesewillbestatedinyourassignmentconfirmations.

WorkinghoursYouragreedworkinghourswillbestatedintheassignmentconfirmation.

OvertimeIfyouareorderedtoworkovertime,thegeneralruleisthatyougetovertimepayinadditiontothenormalhourlyrate.Thiscompensationwillbestatedinyourassignmentconfirmation.ThedutytoperformovertimeworkfollowsfromtheprovisionsoftheWorkingEnvironmentAct.

AccordingtotheWorkingEnvironmentAct,thedurationofovertimeworkmaynotexceed:•10hoursinthecourseof7days•25hoursinthecourseof4weeks•200hoursinthecourseof52weeksTotalworkinghoursincludingovertimemaynotexceed13hoursper24hours.

Iftheclientisboundbyacollectiveagreement,otherworkingandovertimearrangementsmaybeagreedwiththeclient’semployeerepresentatives.Inthiscase,theseruleswillalsoapplytoyou.

AdditionalworkIfyouareworkingpart-time,youmustworkafullworkingdayandfullworkingweek (correspondingtoa100%position)inordertoreceiveovertimecompensation.Workbeyondagreedworkinghours,butwithinthescopeofa100%position,iscalledextrawork.Extraworkis compensatedattheregularhourlyrate.Thedutytoperformextraworkfollowsfromtheprovisions oftheWorkingEnvironmentAct.

ShiftworkIfyouareworkingaround-the-clockshift,acontinuousshiftorarotasystem,workinghoursandanyovertimewillbeagreedforeachindividualassignment.

TimesheetsTimesheetregistrationisdoneatourwebsitewww.manpower.no.Ifyouhavequestionsontimesheetsorotherwage-relatedissues,youmaycontactusonphoneno.81558408orbye-mail:firstline@manpower.no

DisagreementsIfthereisdisagreementwiththeclientconcerningtimesheets,youmustbringthisupwithyour Manpowersupervisor.Deliberatefalsificationoftimesheetswillbereportedandwillhave consequencesfortheemploymentrelationship.

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ReimbursementoftravelandsubsistenceexpensesContactyoursupervisorassoonasyouareawarethatyouaregoingonabusinesstripsothatwemaycheckthatyouhavethenecessaryinsuranceforthetrip.Ifyouaregoingonabusinesstrip,youmaybeentitledtoadailyallowancesubjecttoagreement.Atravelexpenseformisavailableatwww.manpower.no.Theformmustbesignedbytheclientbeforebeingsubmittedtothepayrolloffice.

TaxdeductioncardYoumustsubmityourtaxdeductioncardtoyourManpowersupervisorassoonaspossible.Ifwearenotinpossessionofataxdeductioncarduponpaymentofwages,weareobligedtodeduct50%tax. Contactusatskattekort@manpower.noifyouhavequestionsconcerningyourtaxdeductioncard.

TaxexemptioncardIfwehavereceivedataxexemptioncardforthecurrentyear,wageswillbepaidwithouttax deduction.Ifwereceiveacopyofataxexemptioncard,weareobligedtodeduct50%tax.

PaymentofwagesWemusthaveyourtimesheetbeforethesubmissiondeadlineinordertopaywagesattheagreedtime. Ifwereceivethetimesheetafterthedeadline,youmustwaituntilthenextpaydayforwagestobepaid. Ordinarilywepaywagestwicemonthly,butforcertainassignmentsonemonthlypaymentmaybeagreed.Youcanfindinformationonpaydaysandmoreatwww.manpower.no.

Reducedtaxdeduction9.DecemberOnthesalarypaymenton9Decemberyourtaxdeductionwillbereducedasfollows:Timesheetfortheperiodfrom16.-30.November.(halfmonth)ispaidwithouttaxdeduction. Timesheetfortheperiodfrom1.-30.November.(fullmonth)ispaidwithhalftaxdeduction.Reducedtaxdeductionisonlymadeforthesalarypaymenton9.December.

PayslipYourpayslipisavailableatwww.manpower.no

Personalidentificationnumber/D-numberManpowerisunabletopaywageswithoutyourpersonalidentificationnumberorD-number.

BankaccountnumberThefirsttimeyousubmityourtimesheet,youmustregisteryouraccountnumberinaseparatefieldonthetimesheet.Ifyouwishtochangetheaccountnumber,youmustenterthisonthenexttimesheet.

HolidayYourrighttoholidaysanddeterminationofholidaysfollowfromtheprovisionsoftheHolidayAct.Duringanagreedassignmentperiodyouareboundbythesamerulesforholiday,holidaypay,daysoffandcompensationonsuchdaysastheclientwouldhaveusedifyouhadbeen(usuallytemporarily)employedwiththeclient.Youareentitledtoaminimumof3consecutiveweeksholidayduringtheperiod1.Juneto30.September.Remembertoagreeonholidayinwellinadvance,bothwithyourManpowersupervisorandtheclient.

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HolidaypayHolidaypayispaidpursuanttotheprovisionsoftheHolidayAct.TheHolidayAct’sprovisions stipulatethatyouareentitledto21daysofholidaypercalendaryearandthatyouareentitledto holidaypayfromManpoweratarateof10.2%ofyourholidaypaybasis.Ifyouareonanassignment wheretheclienthasahigherholidaypayrate–forexample12%(correspondingto5weeksofholiday)–thisholidaypayratewillbeusedforthisassignment.Theholidaypayratemayvaryfromassignmenttoassignmentandwillbestatedonyourassignmentconfirmation.Holidaypayispaid 9June.

YoumaycontactFirstlineonphoneno.81558408orbye-mail:firstline@manpower.notorequestearlypaymentofholidaypayifyouaregoingonholidaybefore9.June.Thesizeoftheamountwilldependonthelengthoftheholiday.Theremainderofearnedholidaypaywillbepaidon9June. Ifyouareabovetheageof60,youhaveahigherholidaypayrateby2.3%.Weareobligedto deducttaxfromtheextraholidaypaypaidtoemployeesabovetheageof60.Thehigherholidaypayrateispaidon9.September.Ifyouterminateyouremployment,yourfinalsettlementmayincludeearnedholidaypayifyourequestthis,andatthelateston9.Juneintheyearfollowingtermination.

Payforpublicholidays(1.and17.May)Youwillreceivewagesifyouareonassignmentforatleast30daysaroundthepublicholiday.Youmustalsobeatworkfortheclientonthelastworkdaybeforeandfirstworkdayafterthepublicholiday.ThisdoesnotapplyifthesedaysareonaSundayorotherholiday(byholidayitismeantredletterdaysinthecalendar).Itisalsorequiredthatyouwerescheduledtoworkonthedayoftheweekthatthepublicholidayfallson.

Payformovableholidays(1.January,MaundyThursday,GoodFriday,EasterMonday, AscensionDay,WhitMonday,ChristmasDayandBoxingDay)Yourassignmentconfirmationwillstatewhetheryouwillbepaidformovableholidays.

Otherdaysinconnectionwithfestivals(e.gWednesdaybeforeMaundyThursday,ChristmasEve andNewYear’sEve) Youwillbepaidtheregularhourlyrateforthetimeyouareatwork,unlessotherwiseagreed.

TimeoffforotherreligiousholidaysIfyouareamemberofadifferentreligiouscommunitythantheNorwegianChurch,youareentitledtotwodaysofholidaywithoutpaypercalendaryearinconnectionwithreligiousfestivals.

YoumustnotifyyourManpowersupervisoratleast14dayspriortotheholiday(s).

Firstdayofschool,planningdaysandnurseryschoolhabituationYoumayuseholidaydaysorunpaidleaveifthisisagreedwiththeclientandManpower.

MovingdayYoumayuseholidaydaysorunpaidleaveifthisisagreedwiththeclientandManpower.

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Absenceand/orillnessNotificationIfyoubecomeillorareotherwiseunabletoattendworkattheagreedtime,youmustcallyourManpowersupervisorinthemorningofthefirstdayofabsence.Textmessagesande-mailswillnotbeaccepted,exceptifyouareworkingevenings/nights.Ifyouareunabletoreachyoursupervisor,pleasecallourswitchboardon22018000,whichwillconnectyoutotheappropriatedepartment.

Inthecaseofabsenceduetoillnessbeyondoneday,youmustcalluseveryday.Failuretodosomayvoidyourrighttosicknessbenefits.Anymedicalcertificatemustsubmitted/senttoyour supervisorassoonaspossible,andwithin14daysatthelatest.Inthecaseofanextensionofthemedicalcertificate,yoursupervisormustbenotifiedonthesameday.

Self-certification Youmusthavebeenemployedfortwomonthsbeforeyoucanuseself-certification.Thesetwomonthsarecalledtheentitlementperiod.Youareemployedbyusfromthemomentyoustartyourfirstassignment.Ifyouhavehadabreakbetweenassignmentsofmorethan14days,youmustearnanewentitlementperiodbeforeyoucanuseself-certification.Ifyouarestillsickbeyondtheself- certificationperiod,wemusthavemedicalcertificatethatappliesnolaterthanthefirstworkingdayaftertheself-certificationperiod.Ifnot,youlosetherighttosickpay–includingfortheself-certification days.

Ifthereisjustcausetosuspectthatself-certificationisusedwithoutbeingill,Manpowerisentitledtorevoketherightofself-certificationforsixmonths.

SicknoteYoumusthavebeenemployedforfourweeksbeforeamedicalcertificateentitlesyoutosickpay.Thesefourweekarecalledtheentitlementperiod.Ifyouhavehadabreakbetweenassignmentsofmorethan14days,whichisnotstatutoryholiday,youmustearnanewentitlementperiodbeforeyoucanuseamedicalcertificate.

Manpowerpayssicknessbenefittoyoufortheperiodyouareentitledtosicknessbenefit,butonlyfortheemployerperiodof16calendardays.AfterexpiryofthisperiodNAVpayssicknessbenefittoyouasfarasyouhavelegitimateclaimtosicknessbenefit.

Sickleaveinconnectionwithoccupationalinjuryiscoveredfromdayone,regardlessofhowlongyouhaveworkedforManpower.

SicknessbenefitandbasisforsicknessbenefitSicknessbenefitispaidfromthefirstdayofabsence.ItisarequirementthatnotificationofabsencehasbeengiventoyourManpowersupervisoronthefirstdayofabsence,andthataphysicianhasbeencontactedthesameday.Sicknessbenefitispaidas100%ofaverageincome(notincludingovertime)forthelast4weekspriortoabsence,withanupwardlimitof6xG(G=nationalinsurancebaseamount).Ifyouwork“irregularly,”alongerperiodisoftenusedtocalculatetheaverage.

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Self-certification/sicknoteincaseofchildren’sorbabysitter’sillnessInordertobeentitledtoself-certification/medicalcertificatewhenchildrenareill,youmustalsobeentitledtosicknessbenefitsinthecaseofownillnessandhavebeenemployedforfourweeks. Thisrightappliesuptothecalendaryearthechildturns12.Itisalsoimportantthatyoucontactyourdoctoronthefirstdayofabsencethatcannotbedocumentedwithself-certification.Self-certificationinthecaseofsickchildrenandbabysittersmaybeusedforupto3consecutivecalendardays.

Follow-upofsickleaveAsanemployeeyouareobligedtocooperatetofindsolutionstopreventunnecessarilyprolongedabsence.Ifyoubecomeill,wemustcooperateinimplementingappropriateadaptivemeasures. Inthecaseofabsencethatisassumedtolastforaprolongedperiod,wewillsummonyouforfollow-upmeetingsandpreparefollow-upplanstogether.Youhavearesponsibilitytocooperateinthedesignandexecutionoffollow-upplans.Youareonlyobligedtoprovideinformationonyourworkability.

Ifyourabsenceisduetoconditionsattheworkplace,wewishtobeinformedofthis.YourroleinManpower’sInclusiveWorkingLifeworkistotakeresponsibilityandnotifyusifconditionsinthe assignmentoryourhealthindicatethatweshoulddosomethingtopreventfutureabsence.

Follow-upactivities:Within4weeks:Inthemeetingwewillassessthecurrentworkingsituation,thepossibilityofothertasks,adaptationandaids.

Within7weeks:Herewewilllookatthepreviousfollow-upplanandlookatmeasuresthatwere implementedoragreed,assesswhichmeasuresthathavebeeneffectiveandconsidernewmeasures.

Within6months:NAVwillsummonyou,yourdoctorandyourManpowersupervisortoameeting.Priortothismeeting,wemustupdatethefollow-upplantogether.

Doctor/dentistWhenyouhaveworkedfor750hours,youareentitledtopayduringvisitstodoctor/dentistforupto7.5hourspercalendaryear.Travelto/fromdoctor/dentistmaybeincludedinthesehours.RemembertonotifyyourManpowersupervisorinadvance.

PregnancycontrolIfyouarepregnant,youareentitledtotimeoffwithpayinconnectionwithpregnancycontrolwhenthiscannotbeundertakenoutsideofworkinghours.

TimeofffornursingmothersAnursingmotherisentitledtoonehourpaidwhenbreastfeedingisnecessaryduringthefirstyear aftergivingbirth.Therequirementisthatthemotherworkssevenhoursperdayormore.Ifthe motherstillhastheneedtobreastfeedingbreaksafterthisyear,shewillstillhavetherighttosuchbreaks,butwithoutpay.

CareofrelativesIfyouarecaringforcloserelativesinthefinalstagesoflife,youareentitledto60daysleave.CarebenefitisgrantedbyandpaidbyNAV.Youareentitledtoleavewithoutpayforupto10dayseverycalendaryeartoprovidenecessarycareforparents,spouse,cohabitantorregisteredpartner.Thesameappliesifyouarecaringforadisabledorchronicallysickchild.Thisappliesfromthecalendaryearafterthechildturns18.

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ParentalleaveandparentalbenefitParentalleaveInconnectionwiththebirthandcareforchildren,parentsareentitledtoatotalof49/59weeks*ofleave**,dependingonwhetheroneselects100%or80%coverage.FromJuly1,2014**areboththebenefitperiodforthemotherandthebenefitperiodforthefather10weeks.Thefinalthreeweeksbeforetermandthefirstsixweeksfollowingbirthareordinarilyreservedforthemother.OtherweeksmaybesharedbetweenthemotherandfatherinaccordancewiththeprovisionsoftheNationalInsuranceAct.(*Inthecaseofadoption,46/56weeksapplies)(**Appliestobirthsfrom1.July2014orlater)

ParentalbenefitWomenwhohavehadpensionableincomeforatleastsixofthelasttenmonthspriortoleave,maybeentitledtoparentalbenefit.ThebenefitispaidbyNAV.Parentalbenefitispaidupto6G(G=nationalinsurancebaseamount).

PersonaldaysinconnectionwithbirthInconnectionwithbirth,thefatherisentitledtotwoweeksofunpaidcareleavetoassistthemother.Theleavemusttakeplacein“connection”withthebirthandmaynotbesplit.Therearenostatutoryprovisionsthatentitlefatherstowagesorbenefitsduringthisleave.

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Health, safety and environm

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Health,safetyandenvironment(HSE)OurHSEroutinesareintendedtoensurethatyouhavegoodworkingconditions.Bygoodworkingconditionsitismeantboththephysicalaspectsoftheworkingenvironmentandaworkplacethatprovidesopportunitiesforwell-beinganddevelopment.ReadmoreaboutourHSEroutinesintheHSEmanual.

SubstanceabusepolicyManpowerhaszerotolerancetowardstheuseofintoxicants.Youmustnotbeundertheinfluenceofalcoholorotherintoxicantsoranaestheticsubstancesduringworkhours,orhaveabsenceduetosubstanceuse.Breachesofthisprovisionwillhaveconsequencesfortheemploymentrelationship.

ManpowerhasanagreementwithAKAN(theWorkplaceAdvisoryCenterforissuesrelatedto alcohol,drugsandaddictivegamblingintheworkplace).ThepurposeofourAKANworkistopreventsubstanceabuseproblemsamongemployees,preventaccidents,ensurequalityandagoodworkingenvironment,aswellashelpemployeeswithsubstanceabuseproblemsattheearliestpossibletime.

Oncertainassignmentstheclientdemandsconsentfortestingforsubstanceswhenthisisrequiredbystatuteorregulation,appliestoapositionwhichinvolvesparticularlyhighrisk,orwhentheclientdeemsitnecessarytoprotectlifeorhealth.Theneedtodemandtestingforsubstancesisordinarilyclarifiedpriortoenteringintoassignmentcontracts,butitmayalsobecomearequirementinexistingassignments.Questionsconcerningtheclient’saccesstothismayberaisedwithyourManpowersupervisor.

Ifyouareinneedofadviceandguidance,youmayenquirewithyoursupervisor,whointurnwillcontactourAKANsupervisor.Suchmattersareconfidential,andenquiriesarenotsubjecttoregistration.

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InsuranceOccupationalinjuryandillnessAsanemployeeofManpoweryouhaveoccupationalinjuryinsurance.Occupationalinjuryinsuranceapplieswhenyouareonassignmentforus.Theinsurancecoversinjuriesand/orillnessesinflicteduponyou:whileworking,attheworkplaceandduringworkinghours.Ifyouareinjuredonthewaytoorfromwork,orinyourfreetime,youarenotcoveredbyManpower’sinsurance.CompensationamountsfollowfromtheActrelatingtoindustrialinjuryinsurance.

Ifyouaresounluckyastoexperienceanoccupationalinjuryoroccupationalillness,itisimportantthatyourManpowersupervisorisinformedassoonaspossible.Togetherwithyoursupervisoryoumustcompleteanoccupationalinjuryform,whichissenttoyourlocalNAVoffice.NAVwillconsiderwhethertheinjuryisapprovedasanoccupationalinjury/illnessornot.Onceyouhavereceiveda letterfromNAVconfirmingsuchapproval,youmayapplyforarefundforexpensesincurredforpublicmedicaltreatmentfromHELFO.Damagetoclothes,objects,etc.arenotrefunded.Sickleavein connectionwithoccupationalinjuryiscoveredfromdayone,regardlesshowlongyouhaveworkedforManpower.

OffshoreinsuranceForthoseworkingoffshorewehaveaseparateoffshoreinsurance.Theinsurancecoversbodilyinjuryordeathasaresultofanaccidentthatoccursoffshore.Compensationisprovidedintheeventofdeathorpermanentmedicaldisability.Theinsuranceamountisupto45G(G=nationalinsurancebaseamount).Thecoverageiscoordinatedwithoccupationalinjurypayments,suchthat45Gisthemaximumcombinedpaymentthatmayoccurintheeventofaccidents.

BusinesstravelinsuranceYouarecoveredbyourbusinesstravelinsuranceifyouareamemberoftheNorwegianNational Insuranceandthetripdoesnotlastformorethan45days.Theinsurancecoverstravelonbehalfoftheclientinconnectionwithassignments.Rewardtrips,kick-offs,contestsandthelikearealsocoveredbytheinsurance,providedthatthesearenottakenasholiday.Inaddition,”naturalfreetime”asaresultofbusinesstraveliscoveredbytheinsurance,butholidaystakenoutduringabusinesstriparenotcovered.

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Pension

PensionAllemployeeswhohaveturned20years,whoworkmorethana20%positionandwhoaremembersoftheNorwegianNationalInsurance,areenrolledintheManpower’spensionschemewithStorebrand.ThismeansthatManpowerpaysanamountcorrespondingto2%ofyourincomebetween 1Gand12G(G=nationalinsurancebaseamount).Theamountisnotdeductedfromyourwages,butispaidinadditiontoyourwages.

Youareenrolledfromthefirstmonthyouhavesubmittedtimesheetsshowingthatyouhaveworkedatleast20%ofafullmonth.Youmusthavebeenamemberoftheschemefor12monthsinordertobeentitledtoapaid-uppolicy.

Youcanfindanoverviewofyourpensionaccountatwww.storebrand.no.Hereyoumayalsochoosetochangethedesiredriskprofile.RemembertonotifyStorebrandifyoumoveabroad.

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Important to us that you know

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Importanttousthatyouknow…•Manpowerisyouremployer.Raiseissueswithus,nottheclient.• Ifyouareunabletoreportforwork,youmustcallyoursupervisor. Textmessagesande-mailsarenotacceptable.

• Wehaveenteredintoanemploymentagreementthathasobligationsforbothparties. Youyourselfareresponsibleforbeingawareofthecontentofthis.

• Theclient’sguidelinesalsoapplytoyou.Whenstartinganassignment,itisessentialthatyoufamiliariseyourselfwiththeclient’sguidelinesforuseoftelephone,Internet,e-mailandsocialmedia.

• Timesheetsmustberegisteredandsubmittedontimeinorderforyoutoreceivepay.• Reportblameworthyconditions.• Itisourgoalthatyousucceedinyourwork!