mapping employers & skills requirements in south west rhyl

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  • 8/8/2019 Mapping Employers & Skills Requirements in South West Rhyl

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    Contents

    Page

    Terms of reference 3

    Acknowledgements 4

    Introduction 5

    Background 6

    Findings & Conclusions 12

    Recommendations 19

    References 21

    Appendices 23

    ~~~~~~~~~~~~~O~~~~~~~~~~~~~

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    1. TERMS OF REFERENCE

    1.1 This report has been commissioned as part of the 2010- 2011

    Action Plan for South West Rhyl Communities First & its current

    partnership board.

    1.2 It is hoped that it will also be used as a catalyst for any

    training requirements for the areas residents and indeed beyond

    the ward boundaries, and as a tool for generating funding and /orincluded in any future business plans.

    1.3 It can also be used, as a guide to identifying the local skill

    requirement needs of employers in the area and identifying gaps

    in the provision of suitable training to address those needs.

    1.4 The report will look at the Denbighshire context where no

    overall statistics are available for Rhyl as a town but the

    emphasis will be on the geographical ward of South West Rhyl

    See Appendix 1

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    ACKNOWLEDGEMENTS

    I am indebted to Caroline Brady Development Officer, North

    Wales SRA without whom it would have meant further numerous

    hours of research to compile this report

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    3. Background

    3.1 Statistics2 for the County of Denbighshire for claiming DWPbenefits show that 11,130 claimants were on key out of work

    benefits3 suggesting that nearly 20% of the population in

    Denbighshire are economically inactive. The jobs density i.e.

    number of jobs in Denbighshire stood at 46,000 in 2008 with

    44,400 people economically active in Denbighshire between Oct2008 & September 2009. Whilst 14,000 were economically

    inactive. This would suggest that for the population in

    Denbighshire there were insufficient jobs available for thepopulation of working age. Those wishing to work may have to

    travel out of county to the neighbouring counties of Conwy &

    Flintshire where more unfilled job vacancies are available

    compared to the 286 vacancies that were available in May 2010 in

    Denbighshire job centres.

    In June 2010 the highest rate for unemployment recorded

    amongst the 6 North Wales counties was Denbighshire4

    3.2 Statistics for Rhyl South West tell us of the population for

    the areas 36.2 % are economically inactive with 34.3%5 claiming

    Key out of work benefits. 62.1%of the population of South West

    Rhyl had been claiming Job seekers allowance for up to 6 months.

    Year on year since 2004 the number of claimants for working age

    benefits in the area has remained stubbornly above 30% with the

    2 Working-age client group - key benefit claimants (November 2009) Source:

    https://www.nomisweb.co.uk/reports/lmp/la/2038432107/report.aspx?pc=LL18%202AE#ta

    bempunemp3 Key out-of-work benefits consists of the groups: job seekers, incapacity benefits, lone

    parents and others on income related benefits4 Source: Office for national Statistics Regional Economic & Labour Market Profile North

    Wales May 20105 DWP benefit claimants (November 2009) Source

    https://www.nomisweb.co.uk/reports/lmp/ward/1308631134/report.aspx?pc=ll18%202ae

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    highest in 2009 possibly due to the global economic downturn. It

    currently stands at 34.3%6

    3.3 There are 3,370 Vat registered enterprises in Denbighshire.

    Whilst in Rhyl South West there are 180 VAT registered

    enterprises. Fig 1. Below shows enterprises by age in

    Denbighshire and enterprises by age in Rhyl South West.

    3.4 In WESB [Wales Employment & Skills board] first annual

    report they identified shortfalls in employability skills as a key

    challenge facing learners, providers, and employers in the world

    of 21st century work. In its May 2010 report WESB report that

    employability skills combine positive attitudes, the ability to use

    numbers, language and IT effectively, and skills in self-

    management, thinking and problem solving, teamwork, and

    communications, as well as an understanding of the needs of the

    employing business or organisation. Employers prize these skills,

    often above more technical or directly job-related ones. WESBskey concerns are that educational institutions schools, colleges,

    and Universities whilst all giving some attention to employability,

    do not give it the level or quality of attention required; and

    consequently, many people seek to find work without a sound basis

    for sustainable employment.

    6 Source:https://www.nomisweb.co.uk/reports/lmp/ward/1308631134/subreports/casdwp_timeseries

    /report.aspx

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    En

    terprises

    by

    Ageo

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    ss,

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    Rhy

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    2to3Years

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    4to9Years

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    3.5 According to DCELLS7 in Denbighshire thirty-nine per cent of

    employees are in management and professional occupations, whichis above the North Wales figure (36%). However, the proportion

    of process plant and elementary occupations are below the North

    Wales figures (22%). Public administration, education and health

    sector is a major employer in the Denbighshire, accounting for

    40% of employment. Manufacturing in Denbighshire employs 7%

    less people than the North Wales average of 19%.

    3.6 Although the bulk of the employed workforce (62%) is in full-time employment, the county has an above average share of part-

    time employees. The industrial structure of Denbighshire mayaccount for some of this, with just 13% of employee jobs in

    manufacturing and 81% in services. Employment in the public

    sector is especially high, while tourism related employment is

    locally more significant than in Wales in general.

    3.7 The skills of the Welsh workforce lag behind more prosperousregions of the UK and compare poorly to the worlds leading

    advanced countries.8

    3.8 Basic skills are essential for social inclusion and the platform

    for further learning. People who lack these skills are at serious

    risk of being marginalised in a changing economy. Around 440,000

    working-age adults in Wales struggle with basic literacy and

    nearly a million have problems with basic numeracy.

    7 Learning and Labour Market Intelligence for Wales: Denbighshire. Analysis of the socio-

    economic profile, labour market, skills supply and demand in Wales 2008

    8 Skills that work for Wales: WAG 2008

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    3.9 Statistics show that the majority of residents living in South

    West Rhyl have low-level skills or no qualifications at all with only

    6.9% having higher-level skills. Fig 2. Explains skills levels &qualifications

    Fig 2The term lower level qualifications is used to describe qualifications equivalent to levels 1

    to 3 of the National Key Learning Targets (i.e. GSCEs O levels, A levels, NVQ levels 1-3).

    The term Higher level refers to qualifications of levels 4 and above (i.e. first degrees,

    higher degrees, NVQ levels 4 and 5, HND, HNC and certain professional qualifications).

    3.10 A further important factor to take into account is the

    pattern of immigration to Wales is more varied than that for

    other parts of the UK, with a number of different groups being

    over-represented in the inflow, including well-paid managers and

    professionals, older suburban families, but also people with

    uncertain employment prospects.

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    3.11 From our own experiences we know that when Communities

    First came into being in Rhyl and posts were advertised there wasa lack of qualified staff locally. This trend has now reversed

    through training becoming available in community work at lower

    level and delivered by South West Rhyl Communities First and at

    a higher level through Rhyl College working in Partnership with

    the University of Bangor

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    4. Findings & Conclusions

    Fig 3 shows the employee sectors in Rhyl. Whilst Fig 4 shows thenumber of sectors in South West Rhyl

    Fig 3

    Sectors Rhyl

    15%

    3%

    1%

    34%

    0%

    2%

    6%4%

    1%

    4%

    1%

    5%

    1%

    3%

    4%

    16%

    Hospitality

    Transport

    Manufacturing

    Retail

    Engineering

    Information technology

    Health

    Third sectorEducation

    Automotive industry

    Property

    Construction

    Advertising

    Hair & beauty therapy

    Banking & finance

    Other

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    Fig 4

    Rhyl SW sectors

    17%

    5%

    2%

    29%

    3%2%

    5%

    2%

    1%

    12%

    3%

    6%

    3%

    2% 8%

    Hospitality

    Transport

    Manufacturing

    Retail

    Engineering

    Information technology

    Health

    Third sector

    Education

    Automotive industry

    Property

    Construction

    Advertising

    Hair & beauty therapy

    Other

    4.1 What is clear from the diagrams above and indeed has been

    identified by work programmes in Rhyl is that there are 3 sectors

    that employ the majority of people in the Rhyl area namely:

    Retail

    Hospitality Health & social care

    Whilst in Rhyl South West again there are 3 sectors that stand

    out namely:

    Retail

    Hospitality

    Automotive Industry.

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    4.2 Skills requirements for the identified sectors areas follows:

    Retail sector -

    Fig 59

    9 Source: www.skillsmartretail.com

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    4.3 Fig 5 shows the qualifications required to work in the retail

    sector. Additionally careers Wales suggests that employers look

    for the following skills: Communication skills

    Good customer service

    Ability to work in a team

    Ability to learn

    Initiative

    Basic IT skills

    Ability to speak welsh is an advantage

    Patience & Enthusiasm

    4.4 The hospitality sector covers numerous roles as can be seen in

    Fig 6.

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    Topo

    fFo

    Fig6

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    4.5 As can be seen from the diagram in Fig 6 the sector contains

    numerous jobs, which would be beyond the scope of this report to

    detail qualifications for. The website UKSP has a goodqualification guide at http://www.uksp.co.uk/qualsearch.aspx

    We know from the research conducted in the Rhyl & Rhyl South

    west area the hospitality employers in the area are within:

    Fast food

    Restaurants & Cafes

    Licensed premises

    4.6 In the automotive industry skills priorities for the automotive

    retail sector in Wales10 reports the following skills needs

    Technical skills are in constant demand and are the most

    recognised skill gap. This is largely due to the phenomenal

    pace of new technology being launched. Smaller businesses

    with no vehicle manufacturer franchise agreements are at a

    particular disadvantage.

    Customer service, sales and problem solving are also skill

    priorities for the sector.

    4.7 In the health & social care sector the sector labour market

    intelligence suggests11 24% of establishments report skill gaps; of

    these most cite Problem Solving Skills, Other Technical and

    Practical Skills and Customer Handling Skills as areas of

    weakness. The health sector is highly qualified with 62% of theworkforce in Wales holding qualifications equivalent to S/NVQ

    level 4 and above. The advancement of technology implies an

    enhanced demand for a range of ICT related skills in the sector.

    Some examples include;

    10 The Institute of motor industry- Skills priorities for the automotive retail sector - 200911Skills for Health: Skills and Labour Market Intelligence Report for Wales, 2010

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    _ Administering patient records

    _ Data analysis and quality

    _ Increasing demands for ICT experts.

    4.8 Skills that work for Wales reports [WAG 2008] reports that

    one of the biggest barriers to full employment are skills. People

    reentering the labour market must have the skills needed to get a

    job in the modern economy. Employers increasingly require people

    to be employment-ready they rightly expect to employ staff

    who are literate, numerate, turn up on time, can work in a team

    and communicate effectively.

    4.9 WESB12 also concludes that employers also expect young

    people to be employable: to enter the labour market with the

    motivation, attitudes and social and other key skills needed to get

    on in the workplace. Key skills being:

    Application of number

    Communication Problem solving

    Team work

    ICT

    4.10 From our own experiences with employment of future job

    candidates and informal discussions with other organizations

    employing future jobs individuals it has been clear that work

    ethics within the age range 18-25 are lacking including: Reliability

    Ability to work on own initiative

    Maintaining social skills

    Communication & Interaction

    12 Wales Employability & Skills Board Employability Skills - 2010

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    5. Recommendations

    5.1 It is outside of the scope of South West Rhyl Communities

    First to be able to deliver accredited courses for each of the

    identified sectors due to cost implications unless further funding

    were to become available, but where possible it remains the

    practice of Communities First to develop partnerships for

    delivery of accredited qualifications as well as promoting courses

    available from local training providers including Rhyl College, Rhyl

    City Strategy & North Wales training

    5.2 It is well known that the creative industries are a strong and

    emerging sector in Wales and this may be an area that South

    West Rhyl Communities First may wish to pursue in terms of pump

    priming or taster courses in media, film, music, performing arts or

    radio to name a few.

    5.3 Within the scope of South West Rhyl Communities First

    would be the opportunity of delivery of taster key skills courses

    with a very strong emphasis on progression routes for

    participants to gain the key skills that would be accepted as basic

    by employers.

    5.4 Our work with young people could include an emphasis around

    work ethics to ensure that the young people in our community arestarting their entry into the workplace with basic work ethics

    alongside the key skills they require for entry into the labour

    market.

    5.5 We must not forget that there is still a strong emphasis on

    the need for basic skills also in Wales and it is recommended that

    SWRCF embed these basic skills into all of its work.

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    5.6 Further to the recent announcement by WAG to start to fund

    businesses who have the potential to grow it would also be worth

    SWRCF considering tasters sessions in setting up your ownbusiness and the potential of social enterprise.

    5.7 It would also be prudent to train existing groups in income

    generation in order to help them achieve sustainability and realise

    opportunities for jobs.

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    6. References

    Denbighshire Enterprises by Age of Business Office fornational statistics [2009]

    DWP benefit claimants [November 2009]

    https://www.nomisweb.co.uk/reports/lmp/ward/1308631134/repo

    rt.aspx?pc=ll18%202aehttps://www.nomisweb.co.uk/reports/lmp/ward/1308631134/subr

    eports/casdwp_timeseries/report.aspx

    Learning and Labour Market Intelligence for Wales:

    Denbighshire. Analysis of the socio-economic profile, labour

    market, skills supply and demand in Wales [2008]

    Office for National Statistics Regional Economic & Labour

    Market Profile North Wales [May 2010]

    Retail skills; www.skillsmartretail.com

    Rhyl Business Group [2008]

    Skills that work for Wales: WAG [2008]

    Skills for Health: Skills and Labour Market Intelligence Report

    for Wales, [2010]

    The Institute of motor industry- Skills priorities for the

    automotive retail sector - [2009]

    UKSP - Information on careers, qualifications and training in

    hospitality, leisure, travel and tourism Qualification guide -http://www.uksp.co.uk/qualsearch.aspx

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    Wales Employability & Skills Board Employability Skills [2010]

    Working-age client group - key benefit claimants [November

    2009]

    https://www.nomisweb.co.uk/reports/lmp/la/2038432107/report.

    aspx?pc=LL18%202AE#tabempunemp

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    Mapo

    fSout

    hWestR

    hyl

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