marine management systems office lloyd’s register emea marine management systems past, present and...
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Marine Management Systems Office
LLOYD’S REGISTER EMEA
Marine Management Systems past, present and future.
Willem Pols
Manager Marine Management Systems Office Middle East & Africa
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Marine management systems
• Background and needs.
• Systems available and suitable.
• Future management systems.
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Background and needs
• Why do we need all this extra work ?
• We have more then enough papers ?
• Our business is shipping
not administration.
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Background and needs
• Vessels are usually subcontracted.
• Subcontractors are demanding partners.
• They don’t want to be looking after you.
• Some kind of management system is your way to show compliance and commitment.
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Marine management systems
• At present most of the shipping companies have something in place.
• The ones with vessels >500 GRT have ISM.• Usually ISO 9001:2000 (QMS).• More matures have ISO 14000 (EMS).• Top of the range have ISO 18000 (OHSAS).
• Nowadays more and more based on risk assessments and take into consideration human element.
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Marine management systems
• BUT ARE THEY EFFECTIVE ?
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Key elements management systems
Plan
DoMeasure
Improve
• The policy and objectives.
• The identification, allocation and organisation of resources, including the definition of responsibilities, authorities and interrelations.
• The systematic planning and control of activities in order to achieve the elimination or reduction of risk.
• The maintenance and continual improvement of the system.
• Risk assessments.
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
ISO9001Quality Management System (QMS)
• Framework for all management systems.
• Is all about processes KPIs and not about products.
• Is general and suitable for all organisations.
• Most important thing is continual improvement.
• Customer focus and satisfaction.
• Analysis of data.
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Environmental Management System ISO14000
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Environmental Management System (EMS)• Management system with the main drivers are
environmental issues.
• Ships included as well.
• A large number of documents and procedures needed.
• Hard to keep up with, and maintain for workboats.
• KPIs are all about prevention and reduction of pollution.• Is a very dynamic system which needs reviewing all the
time.
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
EMS advantages• Cost: avoidance of fines; identification of possible areas
which can save costs such as recycling, bunker and other energy.
• Marketing: use as competitive advantage, improve PR.• Training: increased production rate, reduce potential
for environmental incidents through contingency awareness.
• Monitoring: Identified harmful substances outside of the process.
• Management: Complete other quality standards, help anticipate future legislation, better relations with regulatory and licensing authorisations.
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
OHSAS 18000 (occupational health and safety assessment series)• Many similarity with EMS, same structure but then for safety.
• If you look at it, very difficult for the shipping industry.
• More paperwork due to leglislations to comply with. (less ballast)• Difficult to combine with ISM and other systems, due to changes
needed all the time.
• More training is necessary and follow up needed.
• Many shipping companies are already on the road but are struggling.
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
ISM (international safety management code) • For vessels < 500 grt voluntary ISM possible.
• At the moment very popular for workboats and supply vessels.
• ISM requires managers to maintain a safety management system, but there is only an implicit requirement for procedures.
• This is a safety management system which manages the risks on vessels.
• Easy to combine with “office” systems like ISO 9001:2000.
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Risk management in the shipping industry• What is risk ?
• What are the consequences ?
• A prescriptive approach to risk management.
• A risk-based approach to risk management. Shipping companies are somewhere in between.
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
What is risk ?Risk is:
• The chance of an adverse event.
• The likelihood of a hazard being realised.
• The combination of the probability, or frequency of occurrence of a defined hazard and the magnitude of the consequences of the occurrence (BS 4778).
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Risk Assessment in simple termsSo Lloyd’s Register Surveyors will understand it.
• What can go wrong ?
• How likely is it to go wrong ?
• What happens if it does go wrong ?
• Does it matter ?
• What do we do if it does go wrong? • Prevent it happening.• Reduce its frequency.• Mitigate its consequences.OHSAS is designed for this
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
What is risk?
• Risk is therefore a measure of the likelihood of a specific undesired event and its unwanted consequences or loss
Risk to health and
safety
Risk to environme
ntCost
Risk of operations
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Managing the risks
• Procedures within the manuals and systems on the vessels.
• (Voluntary) Safety management systems.
• A prescriptive approach.
- Hot working permit.- Towing checklist.- Enclosed space entry permit on barges.- Local rules and regulations.
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Transporting containers
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Example of risk assessment containers
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
What will be the future management systems for shipping ?• They will all be based on pro-active risk
assessments focused on human elements.
• Shipping companies have combined QMS for the offices and ISM for their vessels.
• Common sense is documented to show compliance (voluntary ISM).
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
How do we get there ………?
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Gap analysis to be carried out
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
PRISM(arine)• Progressive Route Into System Management.
• Six step approach to go from start to next management system. Usually ISO 14000 or OHSAS.
• Start might be ISO 9001:2000 or ISM (PRISMarine).
• After successful completing a stage Statement of Compliance.
• Implementation is nice and easy, actually it is
• DO IT YOUR SELF MANAGEMENT SYSTEMS
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Six steps from PRISM(arine)
1. Business commitment .
2. System Design.
3. Risk Identification, Policy & Objectives.
4. System documentation.
5. Control of risk.
6. Audit, review and improvement.
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Human Element Gap Analysis (HEGA)
What?Diagnostic interviews to gather data on company management of the human element and compare this to the levels in the ‘Best Practice Guide’.
Why? Enable resources to be better focused to areas where they are most required.
Benefit?Attract & retain quality seafarers.Enhance safety & quality.
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Areas of best practice in addressing the human element
SAFE
CONDUCT OF
THE SHIP
SUPPORT
MAINTAIN
OP / DESIGN / UPDATE
US
E
DE
SG
N&
BU
ILD
I
DE
VE
LO
P
NE
ED
DISPOSEDEVEL
SAFE & TIMELY
DELIVERY OFTHE CARGO
Repair &modification
Value for moneyDecision making
Crew input
Management commitment to the human
element
Integrationinto strategy
Integrating management & use of HE data
Starting an operation
Current operations
Laying up &selling on
Design& build
Othermanagementprocesses
Settingthe scene
Walkingthe talk
Doingthe work
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Human element capability profile
HE1 Management commitment to human element
HE2 Integrating management and use of HE data
HE3 Integration into the strategy
HE4 Crew input
HE5 Value for money decisions
HE6 Decision making
HE7 Current operations – in-service ships
HE8 Starting an operation
HE9 Repair and modification
HE10 Laying up and selling on
HE11 Design and build
Lev
el 1
Re
act
ive
Lev
el 2
Pro
activ
e
Lev
el 3
Ma
na
ged
Lev
el 4
Op
timis
ed
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Shipping in Pakistan in 2012
For example we have assistance in dredging operation.
• Normal standard instructions according ISM & QMS.• Risk assessment to be undertaken taken into consideration. - Environmental impact on this operation (soil dripping, heat,
waste from the pipeline room, start up operation). - Health & Safety Aspects (falling, working in the heat, tools to
be used, protective measurements in place). - HE (start with a meeting, assess who is willing to do the job,
consider the experience, rest hours, competency, evaluate and best practice to communicate).
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
Shipping in Pakistan in 2012
• Be happy
• Enjoy your life and your job
•USE YOUR COMMON SENSE
Marine Management Systems OfficeLLOYD’S REGISTER EMEA
The Lloyd’s Register Group works to enhance safety and approve assets and systems at sea, on land and in the air – because life matters.
Services are provided by members of the Lloyd’s Register Group Lloyd’s Register, Lloyd’s Register EMEA and Lloyd’s Register Asia are exempt charities under the UK Charities Act 1993.
For more information, please contact:
Lloyd’s Register Middle East Area
Attn: Willem PolsP.O. Box 8935Festival Office Tower, Suite 2001Dubai
T: +971(0)47014190E: [email protected]