Data Quality Delivered

Essent Belgium is maturing

Our business

We buy energy from the wholesale market

We sell energy to the retail market

Selling price – purchase price

gross profit

We collect transport, distribution

and taxes

That´s all we do

Project Dynamo

Objectives : - Simplification and automation of processes- Focus on error handling- Increased data quality- Support for new market processes (MIG 4.0, SEPA, …)

The financial business case

All amounts in k€

Customer number 67635725

Name Francoise Declerc

Date of birth 5/7/1969

Address Rue Du Chene 124680 Hermée

The shocking business case

Customer number 67268392

Name André Richard

Date of birth null

Address Rue Georges Simenon 74680 Hermée

EAN 541456700000827610

Address Essent Rue Georges Simenon 74680 Hermée

Address DGO Rue Georges Simenon 74680 Oupeye

EAN 541456700000672615

Address Essent Rue Du Chene 124680 Hermée

Address DGO Rue du Chêne 124680 Oupeye

Customer number 67256292

Name Andre Richard

Date of birth 15/3/1971

Address Rue du Chêne 124680 Oupeye

customermoves

newcustomer

11

Cleaning for Dynamo

AxaptaBack Office

DQ & MigrationMecomsDynamo

WDM GraydonAccess

RegisterDNB

Snapshots

Customer InstallationTools

Data

Road 65

extract

data pump

correctupdate insertscriptsexport

manual cleansing

Human Inference

From reactive to proactive

Process or Data?

• Errors in incoming data

• Errors in master data

• Errors in reference data

• Bugs in processes

• All lead to errors in output data

New data in

Master Data

Reference Data

New data out

The 80 – 20 rule

VW Golf €12.000

VW Touareg €60.000

Data Quality & Lean

• Monthly cycle evaluating validity

• Focus on input needs of processes

• Business Process Analysts

• Process Improvements & Cleaning

What’s next?