mark hurst 07-15-08 iorg talk
DESCRIPTION
Mark Hurst's slides from his presentation at the Information Overload Research Group's inaugural event.TRANSCRIPT
No incremental solutions.
Let the bits go.
In an infinite world…
In an infinite world…
• Emptiness is valuable.
In an infinite world…
• Emptiness is valuable.
• Things fill up by default.
In an infinite world…
• Emptiness is valuable.
• Things fill up by default.
• Survive with 3 D’s: Delete, Defer, and avoiD.
Better use of time.
Computer literacy isn’t enough.
e-mailtodo listsmedia dietphotoscreating bits
naming filesstoring filesother essentials
Users need many skills:
Achieving emptinessZero inbox, once a day
four types of e-mail
four types of e-mail
1. spam
four types of e-mail
1. spam2. personal
four types of e-mail
1. spam2. personal3. fyi’s (cc’s,
newsletters)
four types of e-mail
1. spam2. personal3. fyi’s (cc’s,
newsletters)4. todos
three things you can do to
an e-mail
three things you can do to
an e-mail
delete
three things you can do to
an e-mail
deletefile
three things you can do to
an e-mail
deletefiledefer
delete, file, or defer?
1. spam
delete, file, or defer?
1. spam: delete
delete, file, or defer?
1. spam: delete2. personal
delete, file, or defer?
1. spam: delete2. personal: delete (or
file)
delete, file, or defer?
1. spam: delete2. personal: delete (or
file)3. fyi’s
delete, file, or defer?
1. spam: delete2. personal: delete (or
file)3. fyi’s: delete (or file)
delete, file, or defer?
1. spam: delete2. personal: delete (or
file)3. fyi’s: delete (or file) 4a. small todos
delete, file, or defer?
1. spam: delete2. personal: delete (or file)3. fyi’s: delete (or file) 4a. small todos: complete &
delete
delete, file, or defer?
1. spam: delete2. personal: delete (or
file)3. fyi’s: delete (or file)4a. small todos: complete &
delete4b. big todos
delete, file, or defer?
1. spam: delete2. personal: delete (or
file)3. fyi’s: delete (or file)4a. small todos: complete &
delete4b. big todos: defer!
a lack of todo management
The cause of email overload…
The key to a bit-literate todo list
Apps that defer todos
Bit literacy in managing photosTake lots of pictures, then delete most of them
John Kratz
Bit literacy in the media diet:Avoid all sources you don’t need
Bit literacy in files: empathy
choosing file formatsnaming filesstoring files
bit-literate file naming (1)
what do applicants name
their resumes?
bit-literate file naming (1)
what do applicants name
their resumes?
a more empathetic name:
john-smith-resume.pdf
bit-literate file naming (2)
mh-0523-bitlitseminar.ppt
cg-0522-proposal.docbn-0518-amex.pdf (in
“receipts”)
e-mailtodo listsmedia dietphotoscreating bits
naming filesstoring filesother essentials
Users need skills–and better tools
He’ll need a solution, too
Let’s get started.mark@goodexperience.
com