marketing public health through social media

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Marketing Public Health Through Social Media Angela Connor; Senior Vice President, Group Director October 11, 2012 Angela Connor Twitter: @communitygirl Hashtag: #publichealth

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Angela Connor addressing public health professionals at their annual conference at UNC Asheville.

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Page 1: Marketing Public Health Through Social Media

Marketing Public Health Through Social Media

Angela Connor; Senior Vice President, Group Director

October 11, 2012

Angela Connor Twitter: @communitygirl Hashtag: #publichealth

Page 2: Marketing Public Health Through Social Media

Social Media is not a fad. It’s a fundamental shift in the way we communicate.

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 3: Marketing Public Health Through Social Media

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 4: Marketing Public Health Through Social Media

Today over 65% of adult internet users say they use a social networking site.

The Pew Research Center's Internet & American Life Project ; February 2012

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 5: Marketing Public Health Through Social Media

95% of all teens ages 12-17 are now online and 80% of those online teens are users of social media sites.

The Pew Research Center's Internet & American Life Project ; February 2012

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 6: Marketing Public Health Through Social Media

Social networking site usage is most popular with:

• 18-49-year-olds • Some college education • Household income of less than $30,000

per year.

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 7: Marketing Public Health Through Social Media

Source: BMC Public Health, "Adoption and Use of Social Media Among Public Health Departments” 2011

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Twitter Facebook YouTube0

5

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State Public Health Departments and Social Media (2011)

Page 8: Marketing Public Health Through Social Media

Spheres of influence

If you build it, will they come?

Page 9: Marketing Public Health Through Social Media

Social Media is Always Changing

But YOU Should be Consistent

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 10: Marketing Public Health Through Social Media

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 11: Marketing Public Health Through Social Media

What are your goals?

• Change behaviors – move people to action

• Drive home a specific issue

• Raise awareness

• Drive traffic to website/blog

• Connect with a particular population

• Get noticed. More media coverage

• Prevention of chronic diseases

• Fan engagement and growth

• Educate on an unknown topic

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 12: Marketing Public Health Through Social Media

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 13: Marketing Public Health Through Social Media

•  

Let’s Talk About Social Communications

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 14: Marketing Public Health Through Social Media

It’s not all about you!

• What’s the hook?

• Why should they care?

• What’s in it for me?

• Move away from ME, ME, ME• And don’t preach!

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 15: Marketing Public Health Through Social Media

Listen, Listen, Listen Find Your Target Audience Educate AND Engage Embrace Social Advertising

Page 16: Marketing Public Health Through Social Media

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Meningitis mentions over the last week

Page 17: Marketing Public Health Through Social Media

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Meningitis mentions over the last week – Blogs

Page 18: Marketing Public Health Through Social Media

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 19: Marketing Public Health Through Social Media

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Meningitis mentions over the last week - Twitter

Page 20: Marketing Public Health Through Social Media

Listen, Listen, Listen Find Your Target Audience Educate AND Engage Embrace Social Advertising

Page 21: Marketing Public Health Through Social Media

Create real dialogue with your stakeholders

Page 22: Marketing Public Health Through Social Media

Listen, Listen, Listen Find Your Target Audience Educate AND Engage Embrace Social Advertising

Page 23: Marketing Public Health Through Social Media

EUCATE and ENGAGE

Live Chats

Several hundred live readers1,200 Replays 38 Questions answered 78 submitted

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 24: Marketing Public Health Through Social Media

ENGAGE - Visual Storytelling

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

A picture may be worth worth a thousand words…

Page 25: Marketing Public Health Through Social Media

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

But an infographic is worth a thousand tweets.

Page 26: Marketing Public Health Through Social Media

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 27: Marketing Public Health Through Social Media

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 28: Marketing Public Health Through Social Media

The Ad Council – Feed the Pig Campaign

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 29: Marketing Public Health Through Social Media

Listen, Listen, Listen Find Your Target Audience Educate AND Engage Embrace Social Advertising

Page 30: Marketing Public Health Through Social Media

UNC Health Care Egg Allergy Chat

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 31: Marketing Public Health Through Social Media

UNC Health Care Egg Allergy Chat

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 32: Marketing Public Health Through Social Media

Today, I challenge you to…

• Rethink your messaging

• Become your own publisher

• Find your audience. Go where they are.

• Take the focus off of YOU

• Engage: Don’t be afraid to ask questions and find out what your target audience wants and needs from you

• -Learn from others

• -Apply to YouTube for Nonprofits

• Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 33: Marketing Public Health Through Social Media

Resources

• Subscribe to Capstrat’s Health Department List on Twitter: https://twitter.com/i/#!/capstrat/health-departments

• Angela’s Public Health Infographics Board on Pinterest:• http://pinterest.com/communitygirl/infographics-on-public-heal

th/

Angela Connor Twitter: @communitygirl LinkedIn: angelaconnor

Page 34: Marketing Public Health Through Social Media

Upcoming Webinar

Building Blocks of a SuccessfulSocial StrategyNovember 1, 2012 2:00 p.m. – 3:00 p.m.

Location: http://capstr.at/WQ

For an invite, email: [email protected]

Angela Connor Twitter: @communitygirl Hashtag: #publichealth